SUMMARY:

• Nine plus years of experience in Software Quality Assurance for complex Healthcare applications at Confidential 500 company.
• Held federal security clearance to be able to work with federally secured data for Federal Government projects.
• Proficient on SDLC, STLC and QA Principles.
• Expertise in Functional, Integration, Regression, Security, Load, Performance testing for Client Server and Web Applications.
• Extensive experience in Backend testing using PL/SQL and Relational databases.
• API testing for Web Services, GUI testing, EDI System testing.
• Expertise in HIPAA compliant EDI Transaction files such as ANSI 837, 997, 835.
• Expertise in testing of generations, load, translation of flat text files, XML files and ANSI X12 files.
• Expertise in testing DB to DB data processing.
• Expertise in testing migrations, conversions, integration of new business products, units.
• Demonstrated excellent problem solving skills, attentiveness to details, creativity, ability to quickly effect change and improvement, dedication, encourage team efforts.
• Demonstrated proven multitasking capability with strong ability to plan, prioritize and manage complex projects under aggressive project timelines and on budget.
• Outside the box thinker.

TECHNICAL SKILLS:

Operating Systems: Windows, Linux, Unix

Databases: Oracle 11g/11i/10g/9/8i/8, DB2, SQL Server 2008

Software and Tools: Toad for Oracle, Toad for DB2, SQL Server Management Studio 10.0, SQL Plus, SoapUIStylus Studio, WS FTP Pro, Visual Basic 5.0/6.0, VB.NET, HP ALM, Rational Clear Quest (QC)

Languages: SQL, Visual Basic, VB.NET, XML, HTML, Shell Scripting, JavaScript

PROFESSIONAL EXPERIENCE:

Confidential, Burlington, MA

System QA Analyst

Responsibilities:

• Developed comprehensive project plans, test strategy documents, test plans, test scripts and quality metrics and identified testing objectives for complex projects.
• Created Traceability Matrix (TRM), provided estimations and prioritized QA deliverables as per schedules.
• Participated in Functional, Technical Requirements reviews, Design reviews, and Peer Code reviews.
• Successfully coordinated testing for projects and enhancements that include changes to various Worker
• Compensation systems such as Bill Review system, Bill Review to PPO Network Repricing System Bridge,
• FEP processes, Data Warehouse (ETL), EDI system.
• Collaboratively worked with Project Managers, Business Analysts and Developers across multiple teams.
• Performed validation of directory structure and FTP locations during Data Center Migration from Concentra to Coventry.
• Performed release engineering for Java code, assigned permissions for files and folders of the releases.
• Performed test execution by running various applications/processes.
• Documented and evaluated test results, identified defects in new and existing code, determined root causes, and suggested possible defect fixes.
• Performed unit, functional, regression, performance, integration, end to end, and ad - hoc testing.
• Performed security testing and participated in data masking for EDI and Claim system projects.
• Performed database backend processes testing using SQL queries for result validation, data analysis.
• Performed test data creation/manipulation by developing advanced SQL script to update, delete, insert data.
• Mocked up data on flat, XML, ANSI X12, 80 bytes wrapped files to create test data to test needed positive and negative test scenarios.
• Performed testing of conversion of ICD9 to ICD10 and projects for Bill Review Pricing System and EDI system.
• Created WPR ( Work Product Review), WPI (Work Product Inspection) in ClearQuest and created documentation to comply with CMMI Level 3.
• Controlled the delivery and quality of deliverable, as well as support UAT testing.
• Performed Web Service testing and Window Service testing.
• Served as subject matter expert on internal business applications.
• Documented risks and dependencies for release.
• Supported Releases and post-production check out.
• Mentored offshore and on-site testers on QA Processes and Methodology.
• Successfully coordinated projects with testing teams located in off-shore and on-site.

Confidential, Burlington, MA

IT Production Consultant

Responsibilities:

• Monitored of system s processes, scanning, and FEP applications.
• Documented problems, determine root causes.
• Ensured effective and timely resolution of production problems with internal development team and vendors to maintain a smooth work flow.
• Performed technical support.
• Performed business analysis.

Confidential, Burlington, MA

Data Management and EDI Analyst

Responsibilities:

• Generated, analyzed, and sent EDI files to customers.
• Accepted, processed, and analyzed accept, reject and remit files from customers.
• Maintained EDI accounts documentation, contact information, maintained incoming and outcoming files log.
• Performed acceptance testing of new or modified EDI Financial Reports, analyzed results to determine if the
• Oracle EDI reports generate the data according to the specifications.

Financial Reporting Analyst

Confidential

Responsibilities:

• Compiled and analyzed financial information data from multiple internal system and external sources.
• Developed, modified and maintained reporting processes using a variety of reporting tools.
• Developed tactics and methods of account reconciliation in conjunction with Business Analysts.

Staff Analyst

Confidential

Responsibilities:

• Analyzed and coordinated problem resolution between Cash Application, Accounts Receivable, Customer
• Service and Accounts Payable Departments.
• Performed detailed analysis of various financial reports.
• Performed special financial projects research, provided for new employees.

Accounts Receivable Analyst

Confidential

Responsibilities:

• Reconciled cash balances, prepared bank deposits.
• Researched problem transactions and accounts.
• Assisted managers and accounting staff with projects and analysis as required.