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System Qa Analyst Resume

Burlington, MA

SUMMARY:

  • Nine plus years of experience in Software Quality Assurance for complex Healthcare applications at Confidential 500 company.
  • Held federal security clearance to be able to work with federally secured data for Federal Government projects.
  • Proficient on SDLC, STLC and QA Principles.
  • Expertise in Functional, Integration, Regression, Security, Load, Performance testing for Client Server and Web Applications.
  • Extensive experience in Backend testing using PL/SQL and Relational databases.
  • API testing for Web Services, GUI testing, EDI System testing.
  • Expertise in HIPAA compliant EDI Transaction files such as ANSI 837, 997, 835.
  • Expertise in testing of generations, load, translation of flat text files, XML files and ANSI X12 files.
  • Expertise in testing DB to DB data processing.
  • Expertise in testing migrations, conversions, integration of new business products, units.
  • Demonstrated excellent problem solving skills, attentiveness to details, creativity, ability to quickly effect change and improvement, dedication, encourage team efforts.
  • Demonstrated proven multitasking capability with strong ability to plan, prioritize and manage complex projects under aggressive project timelines and on budget.
  • Outside the box thinker.

TECHNICAL SKILLS:

Operating Systems: Windows, Linux, Unix

Databases: Oracle 11g/11i/10g/9/8i/8, DB2, SQL Server 2008

Software and Tools: Toad for Oracle, Toad for DB2, SQL Server Management Studio 10.0, SQL Plus, SoapUIStylus Studio, WS FTP Pro, Visual Basic 5.0/6.0, VB.NET, HP ALM, Rational Clear Quest (QC)

Languages: SQL, Visual Basic, VB.NET, XML, HTML, Shell Scripting, JavaScript

PROFESSIONAL EXPERIENCE:

Confidential, Burlington, MA

System QA Analyst

Responsibilities:

  • Developed comprehensive project plans, test strategy documents, test plans, test scripts and quality metrics and identified testing objectives for complex projects.
  • Created Traceability Matrix (TRM), provided estimations and prioritized QA deliverables as per schedules.
  • Participated in Functional, Technical Requirements reviews, Design reviews, and Peer Code reviews.
  • Successfully coordinated testing for projects and enhancements that include changes to various Worker
  • Compensation systems such as Bill Review system, Bill Review to PPO Network Repricing System Bridge,
  • FEP processes, Data Warehouse (ETL), EDI system.
  • Collaboratively worked with Project Managers, Business Analysts and Developers across multiple teams.
  • Performed validation of directory structure and FTP locations during Data Center Migration from Concentra to Coventry.
  • Performed release engineering for Java code, assigned permissions for files and folders of the releases.
  • Performed test execution by running various applications/processes.
  • Documented and evaluated test results, identified defects in new and existing code, determined root causes, and suggested possible defect fixes.
  • Performed unit, functional, regression, performance, integration, end to end, and ad - hoc testing.
  • Performed security testing and participated in data masking for EDI and Claim system projects.
  • Performed database backend processes testing using SQL queries for result validation, data analysis.
  • Performed test data creation/manipulation by developing advanced SQL script to update, delete, insert data.
  • Mocked up data on flat, XML, ANSI X12, 80 bytes wrapped files to create test data to test needed positive and negative test scenarios.
  • Performed testing of conversion of ICD9 to ICD10 and projects for Bill Review Pricing System and EDI system.
  • Created WPR ( Work Product Review), WPI (Work Product Inspection) in ClearQuest and created documentation to comply with CMMI Level 3.
  • Controlled the delivery and quality of deliverable, as well as support UAT testing.
  • Performed Web Service testing and Window Service testing.
  • Served as subject matter expert on internal business applications.
  • Documented risks and dependencies for release.
  • Supported Releases and post-production check out.
  • Mentored offshore and on-site testers on QA Processes and Methodology.
  • Successfully coordinated projects with testing teams located in off-shore and on-site.

Confidential, Burlington, MA

IT Production Consultant

Responsibilities:

  • Monitored of system s processes, scanning, and FEP applications.
  • Documented problems, determine root causes.
  • Ensured effective and timely resolution of production problems with internal development team and vendors to maintain a smooth work flow.
  • Performed technical support.
  • Performed business analysis.

Confidential, Burlington, MA

Data Management and EDI Analyst

Responsibilities:

  • Generated, analyzed, and sent EDI files to customers.
  • Accepted, processed, and analyzed accept, reject and remit files from customers.
  • Maintained EDI accounts documentation, contact information, maintained incoming and outcoming files log.
  • Performed acceptance testing of new or modified EDI Financial Reports, analyzed results to determine if the
  • Oracle EDI reports generate the data according to the specifications.

Financial Reporting Analyst

Confidential

Responsibilities:

  • Compiled and analyzed financial information data from multiple internal system and external sources.
  • Developed, modified and maintained reporting processes using a variety of reporting tools.
  • Developed tactics and methods of account reconciliation in conjunction with Business Analysts.

Staff Analyst

Confidential

Responsibilities:

  • Analyzed and coordinated problem resolution between Cash Application, Accounts Receivable, Customer
  • Service and Accounts Payable Departments.
  • Performed detailed analysis of various financial reports.
  • Performed special financial projects research, provided for new employees.

Accounts Receivable Analyst

Confidential

Responsibilities:

  • Reconciled cash balances, prepared bank deposits.
  • Researched problem transactions and accounts.
  • Assisted managers and accounting staff with projects and analysis as required.

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