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Computer Systems Analyst/ Quality Assurance Analyst Resume

Bethesda, MD

SUMMARY:

A seasoned professional with experience in IT Management and Support, Quality Assurance, cGMP, New Media, and Computer Technology. A proven, drive - for-results leader that combines fluency in technology and strategic planning with a passion for delivering creative solutions.

TECHNICAL SKILLS:

IT Support and Management:

  • IT Network Management and Technical Support; Router and Switch configuration; Firewall Management; Windows Server 2012/2016; IT Infrastructure Management; Computer System Validation; IT Technical Support; Software Testing; Confidential Integrity; Confidential  Windchill.

Programming Languages:

  • Python Intermediate
  • Java - Intermediate
  • C++ - Intermediate
  • C - Intermediate
  • SQL - Intermediate
  • Swift - Intermediate
  • Arduino - Intermediate
  • Android - Intermediate

Quality Assurance & Regulatory:

  • Computer Systems Validation, Requirements Engineering, Risk Management, GMP, ISO 13485, FDA CFR Part 820, ISO 14971, FDA CFR Part 11, EU Annex 11, Software Testing, Software SDLC best practices using ISO 12207 and IEC 63304, Quality Auditing for Medical Devices, SOP and Processes design.

PROFESSIONAL EXPERIENCE:

Confidential, Bethesda, MD

Computer Systems Analyst/ Quality Assurance Analyst

  • Responsibilities include IT infrastructure management and support, Quality Control using electronic records, Software Design management, Risk Analysis, and Requirements Management.
  • Principal Investigator (PI) and grant writer for an NIH grant for the development of an Augmented Reality based device for Autistic children.
  • Implementation and administration of the highly virtualized Client-Server Infrastructure using Windows 2012 Server R2 and HYPER-V.

Confidential, Newton, MA

Technical Specialist

Responsibilities:

  • I work as one of the experts in technical support for all Confidential mobile devices.

Confidential, Boston, MA

Teacher Assistant

Responsibilities:

  • I taught undergraduate level courses in new media subjects and sound design. Collaborated with teacher’s works as a sound designer and music director.
  • Guest Lecturer for interactive media practices on Interactive Media, and Installation classes

Confidential, Boston, MA

Lab Assistant

Responsibilities:

  • Performed periodic maintenance of all the audio labs, created and updated the audio lab documentation, including audio signal routing graphics, and equipment list, assisted students in his audio tasks, and worked as a tutor for diverse audio software

Confidential, Boston, MA

Outreach Specialist / Office assistant

Responsibilities:

  • Maintained and updated the Office for Cultural Diversity Website, collaborated with the Office for Cultural Diversity staff to plan and implement diversity and inclusion programs for Confidential students.

Confidential

Storage Specialist

Responsibilities:

  • Primary responsibilities included deployment, management, and maintenance of Confidential storage machines on customer’s data centers.

Confidential

Network Infrastructure Analyst

  • Implemented and managed the local intranet infrastructure and server OS (Windows 2000), working directly with other network managers offsite to ensure a reliable and secure environment for the costumer’s business. Administration and support of specific SAP modules.

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