QA Test Manager/Project Manager Resume

TECHNICAL EXPERTISE:

Oracle 10g/11i, Rational Pro, HP QualityCenter, Crystal Reports 8.5/10, SSRSBusiness Objects, JIRA, Oracle E - Business Suite, BI Suite XI, MS BI, MircoStrategy, SharePoint 10, Project, Visio, UML, XML, HTML, ETL, SQL, PL/SQL, T-SQL, SQL*Plus, MS Dynamics, MS Office, Cognos, MicroStrategy 9, VisualSourceSafe, VPN, VMWare, VisualStudio, VisualBasic, VisualBasic.NET, DOS, UNIX, MS Windows 7/Vista/XP/NT; .NET, ASP.NET, JAVA, SQL Server 2005/2008

PROFESSIONAL EXPERIENCE:

Confidential

QA Test Manager/Project Manager

Responsibilities:

Managed quality assurance testing effort with in-house and remote teams through project kick-off through implementation with various clinical healthcare organizations using ICD 9-10 codes
Led team by creating test plan, stakeholder register, risk register, managed scope and resources for multiple efforts concurrently
Ensured performance, regression, UAT, Integration, Functional and other various types of quality assurance testing while meeting timelines and milestones in an Agile environment
Created, tracked, analyzed and reported deliverables through SSRS/Crystal Reports addressing the results of testing, defects and schedule in matrix environment
Performed data analyses from requests accessing Oracle, SQL Server, and various other data warehouses through SQL/PL SQL and produced quality datasets that met HIPPA guidelines

Confidential

Business Intelligence Business Analyst

Responsibilities:

Gathered requirements from various departments and collaborated with IT teams to ensure quality product
Leveraged MSBI Suite to access multiple databases to create/design and populate executive-level dashboards, wizards and Business Object reports
Performed data modeling, heavy data analysis, data testing and validation from enterprise data warehouses

Confidential

Sr. Business Systems Analyst 2

Responsibilities:

Created Fit-Gap Analysis, Test Cases/Plans, Uses Cases, User stories
Performed data analysis/ad-hoc requests/ETL using Cognos, Oracle and SQL Server databases
Facilitated training and working JAD sessions
Worked closely with development and remote teams to design, build, test and implement applications
Performed multiple types of testing including performance, unit, load, regression, etc.

Confidential

Lead Business Analyst/Project Manager

Responsibilities:

Project lead/SME for leading cross-functional teams in creation/conversion of healthcare applications to .NET applications including successful integration with legacy applications
Participated in the review, analysis, design, development, implementation, documentation and diagramming of new/existing project requests in Agile/Waterfall environments
Performed defect/error resolution and reporting using JIRA and SharePoint
Conducted Functional, Regression, UAT, QA, Integration, Black/White Box and Performance testing
Created change requests forms and performed analysis on change requests to manage risk and maintain project scope while also maintaining the change management process
Lead in the development of policies and procedures for IT department including project requests, addressing change management requests, communication protocol, etc.
Created training materials and provided training for internal/external customers
Led training sessions at various state medical boards and also created/provided web-based training, tutorials and symposiums
Delivered daily internal support to multiple departments, maintaining critical applications and systems with a proven rate of superior response time
Provided custom, ad-hoc data queries with high level of responsiveness

Confidential

Crisp Line Administrator

Responsibilities:

Oversaw all administrative, financial and production responsibilities for a $4MM test market line
Personnel management including scheduling and training of temporary labor/employees
Assumed fiscal responsibility and budget breakdown for all aspects of production line
Accounted for $1MM of ingredients and packaging materials
Managed payroll duties, downtime tracking and cause/analysis determinations

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