TECHNICAL EXPERTISE:

Oracle 10g/11i, Rational Pro, HP QualityCenter, Crystal Reports 8.5/10, SSRSBusiness Objects, JIRA, Oracle E - Business Suite, BI Suite XI, MS BI, MircoStrategy, SharePoint 10, Project, Visio, UML, XML, HTML, ETL, SQL, PL/SQL, T-SQL, SQL*Plus, MS Dynamics, MS Office, Cognos, MicroStrategy 9, VisualSourceSafe, VPN, VMWare, VisualStudio, VisualBasic, VisualBasic.NET, DOS, UNIX, MS Windows 7/Vista/XP/NT; .NET, ASP.NET, JAVA, SQL Server 2005/2008

PROFESSIONAL EXPERIENCE:

Confidential

QA Test Manager/Project Manager

Responsibilities:

• Managed quality assurance testing effort with in-house and remote teams through project kick-off through implementation with various clinical healthcare organizations using ICD 9-10 codes
• Led team by creating test plan, stakeholder register, risk register, managed scope and resources for multiple efforts concurrently
• Ensured performance, regression, UAT, Integration, Functional and other various types of quality assurance testing while meeting timelines and milestones in an Agile environment
• Created, tracked, analyzed and reported deliverables through SSRS/Crystal Reports addressing the results of testing, defects and schedule in matrix environment
• Performed data analyses from requests accessing Oracle, SQL Server, and various other data warehouses through SQL/PL SQL and produced quality datasets that met HIPPA guidelines

Confidential

Business Intelligence Business Analyst

Responsibilities:

• Gathered requirements from various departments and collaborated with IT teams to ensure quality product
• Leveraged MSBI Suite to access multiple databases to create/design and populate executive-level dashboards, wizards and Business Object reports
• Performed data modeling, heavy data analysis, data testing and validation from enterprise data warehouses

Confidential

Sr. Business Systems Analyst 2

Responsibilities:

• Created Fit-Gap Analysis, Test Cases/Plans, Uses Cases, User stories
• Performed data analysis/ad-hoc requests/ETL using Cognos, Oracle and SQL Server databases
• Facilitated training and working JAD sessions
• Worked closely with development and remote teams to design, build, test and implement applications
• Performed multiple types of testing including performance, unit, load, regression, etc.

Confidential

Lead Business Analyst/Project Manager

Responsibilities:

• Project lead/SME for leading cross-functional teams in creation/conversion of healthcare applications to .NET applications including successful integration with legacy applications
• Participated in the review, analysis, design, development, implementation, documentation and diagramming of new/existing project requests in Agile/Waterfall environments
• Performed defect/error resolution and reporting using JIRA and SharePoint
• Conducted Functional, Regression, UAT, QA, Integration, Black/White Box and Performance testing
• Created change requests forms and performed analysis on change requests to manage risk and maintain project scope while also maintaining the change management process
• Lead in the development of policies and procedures for IT department including project requests, addressing change management requests, communication protocol, etc.
• Created training materials and provided training for internal/external customers
• Led training sessions at various state medical boards and also created/provided web-based training, tutorials and symposiums
• Delivered daily internal support to multiple departments, maintaining critical applications and systems with a proven rate of superior response time
• Provided custom, ad-hoc data queries with high level of responsiveness

Confidential

Crisp Line Administrator

Responsibilities:

• Oversaw all administrative, financial and production responsibilities for a $4MM test market line
• Personnel management including scheduling and training of temporary labor/employees
• Assumed fiscal responsibility and budget breakdown for all aspects of production line
• Accounted for $1MM of ingredients and packaging materials
• Managed payroll duties, downtime tracking and cause/analysis determinations