SUMMARY:

• Over 12+ years of experience in Black & Gray Box testing on Client/Server and Web - based applications.
• Excellent knowledge of SDLC, STLC and Agile Development environment.
• Understanding of Automation framework.
• Exceptional skills in Functional, Regression, System, and GUI testing.
• Experience working independently and/or within team environments using both Agile/Scrum and Waterfall methodologies.
• Proficient in developing test plans, test cases based on functional specs and business requirements.
• An individual with initiative, ability to meet tight deadlines and work efficiently

TECHNICAL SKILLS:

• Databases: DB2, MS SQL, MS Access
• Applications: Swagger, Postman, Anypoint Mulesoft, Photoshop, SnagIt, ExactTarget
• Testing Tools: Jira, Confluence, Zephyr, Salesforce, Scenechronize, Mingle, Sentry, Bug Tracker, Basecamp, WinRunner, QA Run, QA Director, PVCS Tracker, Bugzilla, Test Director, Test Case Manager, Query Analyzer, Astra FastTrack, Filebound, BrowserStake

PROFESSIONAL EXPERIENCE:

QA Engineer

Confidential, Universal City, CA

Responsibilities:

• Created Use Case scenarios for testing the core features of the application
• Responsible for testing the functionality when the application gets moved from Classic to Lightening in SalesForce
• Wrote test cases on day to day basis and logged defects in Jira
• Followed Agile methodology with day to day Standups, Grooming sessions, Retro etc
• Used Jira and Confluence to log defects and maintain testcases

Quality Assurance Engineer

Confidential, Hills, CA

Responsibilities:

• Responsible of creating and executing Test Cases in different environments that includes Testing, Staging, UAT, PreProd, Prod
• Performed Mobile Testing on certain User Stories that are built for Hybrid platform
• Conduct Database Testing on MySQL Workbench to verify the correct flow of data
• Schedule Functional review with Devs before the story is moved from Dev to Testing
• Provide QA Matrix report to manager after every sprint
• Prepare and distribute Regression Test Cases within the team before every release
• Worked as part of an Agile team

Quality Assurance Engineer / Tester

Confidential, Burbank, CA

Responsibilities:

• Facilitated in setting up shows for on-boarding crew members, for clients like NBCUTV, NBCU Features, Warner Brothers, Disney etc
• Heavily used Confluence to document any system requirements, road map, test plan etc
• Documented releases and stories in JIRA for 2 week Sprints
• Wrote test cases in Zephyr and assisted offshore team in writing test scripts for automation.
• Scheduled CI/CD Jenkins jobs for Smoke and Regression testing
• Responsible to perform Cross-browser testing and create QA handoff document before UAT release
• Worked on in-house automation tool called Sentry.
• Scheduled weekly bug scrubs with Project Manager to set priorities for each release cycle
• Conducted Database Integration Testing that involved extracting data from DB2 utilizing SQL queries.
• Worked efficiently in an Agile environment with Prod release every mth, Sprints every 2 weeks and Scrums every day.
• Wrote test cases and test scripts designed to support the transition from Salesforce to Scenechronize and Selenium to Sentry.
• Used Postman and Swagger for API testing
• Mobile testing done before every release using Browserstack
• Worked on Salesforce as a liaison to the Admin to set up orgs and various client accounts.
• Used Mingle agile project management tool to monitor status of story cards and bugs.
• Worked closely with development team to resolve any UAT/Production patches.

Quality Assurance Analyst/Business Analyst

Confidential, Woodland Hills, CA

Responsibilities:

• Analyzed business requirements to write test plans, test procedures and test cases.
• Involved in automating manual test cases in WinRunner using the rapid test script wizard feature to perform Functional and Regression testing.
• Used Test Director as the bug-tracking tool.
• Used Test Case Manager for reporting and updating test cases.
• Wrote new test cases for newly added features.
• Managed test cases in Test Director now known as QC (Quality Center) for regression testing.
• Developed SQL Statements for back-end testing to verify the flow of data.
• Performed regression testing to verify that documented bugs were resolved.

Quality Assurance Engineer

Confidential, Marina Del Rey, CA

Responsibilities:

• Program emails using Photoshop and upload the assets to ExactTarget.
• Responsible for email blasts on bi-weekly basis to over 200K people for clients like CiCis & Fresh&Easy.
• Verify Omniture tags for each page that has been tagged.
• Knowledge of Basecamp for tracking the process of the project and logging bugs.
• Worked with developers, producers and creative teams to resolve and debug issues found during testing.
• Perform Functional and Integration testing on various client sites on day to day basis.
• Run test cases for various apps and client sites like VW.
• Perform Database Testing by running SQL
• Used Query Analyzer to perform SQL queries to verify the flow of data.
• Used Astra FastTrack to report and follow up on defects.
• Verified banners developed in Flash using Action Script Viewer tool.
• Used SnagIt tool to capture and store screen shots of any legal changes made to the client’s website.

QA Tester

Responsibilities:

• Tested the application for client-server functionality.
• Created test cases with to the functional specifications and requirements.
• Used Test Director to report, track and update test cases.
• Performed Acceptance, Functional and Regression testing.
• Responsible for updates regarding the progress of the testing efforts and open issues to be resolved on a weekly basis.
• Worked with developers to resolve identified issues.
• Performed offline Financial activity balancing on day-to-day bases, to verify the flow of transactions.

Quality Assurance Consultant

Confidential,

Responsibilities:

• Involved in writing test plans, which detailed the testing scope, strategy, and necessary resources.
• Documented test cases based on corresponding business/user requirement documents, technical specifications and other operating conditions.
• Performed Black Box testing.
• Tested the application to test the client-server functionality.
• Used an in-house tracking tool to report bugs and resolve open issues.