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Lead Qa Analyst Resume

Playa Vista, CA

TECHNICAL SKILLS:

  • PC and Mac
  • Microsoft Office Suite
  • JIRA
  • MS SQL and SQLyog
  • Quality Assurance
  • Test Cases
  • Black - box Testing iOS and Android
  • HP Quality Center
  • Test Development
  • Robot Framework
  • Charles HTTP Proxy
  • Confidential Applications
  • Video On Demand (VOD)
  • Java
  • IPTV
  • Regression Testing
  • Visual Basic
  • Bugzilla
  • RDBMS
  • Team Building
  • SQL and MSSQL Scripts
  • Unix/Linux
  • E-commerce
  • Firebug
  • Web Applications
  • Agile-Scrum
  • Software Development

PROFESSIONAL EXPERIENCE:

Lead QA Analyst

Confidential, Playa Vista, CA

Responsibilities:

  • Software QA and validation within the Confidential Technology division across all modules of the internal Visual Program Scheduling (VPS) business software client and application.
  • Verify module and application functionality for adding and editing television program data, network scheduling, commercial pricing, change notifications, budget management, amortization, BI analytics, and financial data report generation.
  • Validate additions and changes to complex business rules and API output for standard broadcasting budgets, non-linear program scheduling (VOD, SVOD, HULU, etc.), and admin rights for VPS tools.
  • Test new and legacy software builds, issues, and changes within a .NET server framework (4.6.1).
  • Headline the alpha and beta phase testing asnd implementation of the VPS Web browser based program scheduling client - including ASP.NET Signal R real-time user interaction.
  • Document bugs, build issues, and application defect in MS Team Foundation Server (TFS) database.
  • Review and debug application error logs to verify system output, server error codes, and identify issue root causes.
  • Assist in customer relationship management (CRM) directly with internal clients across networks to ensure user satisfaction, troubleshoot issues, and document requests for new changes and application features.
  • Communicate and collaborate across teams and networks using Skype for Business, Slack, Zoom, and Quip.

QA Lead

Confidential, El Segundo, CA

Responsibilities:

  • Assess changes and edits made to the CSS, HTML, Javascript, and XML using Jenkins.
  • Obtain and debug files pulled from network and browser logs using Fiddler.
  • Write and manage test plans, test matrices, and test cases for multiple projects via TestRail and Robot Framework.
  • Perform UAT regression and smoke testing on QA, Staging, and Production environments.
  • Integration testing between new and legacy pages using Akamai rules and redirection for consistent site operations.
  • Browser compatibility testing for responsive UI integrated web design across all major Confidential applications across platforms.
  • Document bugs, defects, tasks, and change requests in Atlassian JIRA issue tracking database.
  • Test assets and assist content authors with content entry and management within Sitecore CMS.

QA Lead

Confidential, Santa Monica, CA.

Responsibilities:

  • Digital marketing support for client/server, web applications, software releases, content updates, and new projects.
  • Assessed changes and edits made to the CSS, HTML, Javascript, and XML using web content management system TeamSite.
  • Performed UAT regression and smoke testing on QA, Staging, and Production environments.
  • Browser compatibility testing to verify responsive UI integrated web design.
  • A/B testing to compare user data, GUI alterations, and analytics from different user interfaces (UI), and services.
  • UI Functional testing for all Confidential tools - including Financial Tools, Compare Vehicle, Global Navigation, Build & Price, Search Vehicle Inventory, Contact a Dealer, and Request a Quote.
  • Verified implementation of marketing tags for client's Adobe Omniture Analytics and Google Analytics tracking and metrics.
  • Obtained browser logs and debugged errors via browser developer tools, Charles HTTP proxy, Firebug, and Omnibug.
  • Led and managed offshore testing teams of 15+ QA testing resources (confidential).
  • Trained and mentored new hires, Junior QA Analysts, and mid-level QA Engineers.
  • Wrote and submitted client documentation, test plans, test matrices, and test cases via TestLink.
  • VMware Fusion and Microsoft Remote Desktop for testing browsers and operating systems.
  • SQL scripting to create custom database filters and dashboards for team issue tracking.
  • Documented bugs and defects in Atlassian JIRA issue tracking database.
  • Reported to the Director of QA and collaborated with Project Managers and Developers on Agile-Scrum release schedules.
  • Worked in collaboration with marketing agencies confidential.

QA Analyst

Confidential, Calabasas, CA

Responsibilities:

  • Browser compatibility testing to verify integrated web design across Confidential and desktop.
  • A/B testing to compare user data and analytics from different user interfaces (UI), and services.
  • Wrote device specific test cases and managed test suites for iOS and Android Confidential platforms.
  • Identified and documented software bugs and defects in FogBugz and JIRA databases.
  • Browser compatibility testing to verify responsive UI integrated web design in TestRail.
  • Verified content updates and changes across Staging, Pre-release, and Production environments.
  • Reviewed developer code commitments and entries using DevTools.
  • Monitored user metrics, user experience, and application data with confidential.
  • Utilized Xenu's Link Sleuth to locate and document broken links across environments.
  • Tested major social media APIs for compatibility with Confidential web apps and services.
  • Wrote SQL scripts and queries to verify databases changes and e-commerce adjustments via SQLyog.
  • Managed Confidential application project builds across multiple regions and devices via HockeyApp.
  • VMware Workstation for testing web design architecture with legacy browsers and systems.
  • Compiled and ran automated Java web testing scripts via Selenium WebDriver and Eclipse.
  • Worked with senior leadership, project managers, and web architects in an Agile-Scrum environment.

Software Test Engineer

Confidential, El Segundo, CA

  • Executed detailed manual test plans on STB software and device drivers for record and playback, VOD, and media sharing.
  • Utilized HTTP GET queries (REST and SOAP) for remote server feature function testing.
  • Established wireless networks with WPA/WPA2 security protocols for compatibility testing.
  • Identified and documented defects in HP Quality Center (HP ALM) and JIRA databases.
  • Investigated field reported showstopper bugs and end user concerns.
  • Hardware Compliance testing for Remote Controls, Central Office Line Simulator (AI-7280), and Telephone Line Emulator.
  • Wrote SQL queries to locate and link bug reports within databases to related test cases.
  • Network Emulation Lab (NEL) testing in a Unix/Linux (Bash) environment via command line, telnet, PuTTY, and vi Editor.
  • Captured and ran compressed bitstreams (.BTZ, .ATZ) via pulse-density modulation (PDM).
  • Collaborated frequently with offshore team of 50+ testing resources (Kiev, Ukraine).
  • Trained and assisted other members of the Consumer Products Engineering (CPE) Team.
  • Frequent Confidential monthly Top 5 Customer Impacting Defect (CID) contributor out over 150+ testers.

QA Tester

Confidential, North Hollywood, CA

  • QA manual black-box software testing for Confidential apps and video games on iOS and Android platforms.
  • Submitted detailed bug reports using Bugzilla, Mantis, and JIRA bug tracking databases.
  • Testing UI functional workflows, GUI display, and logging UX feedback.
  • Crafted shared test matrices for the purpose of testing and comparing software-hardware compatibility.
  • Established end user stories and scenarios based on behavior-driven development (BDD).
  • Built and compiled software builds in Unity 3D engine and XCODE for ad-hoc development.
  • Recorded and documented Confidential device output logs using XCODE.
  • Utilized apache subversion (SVN) for updating builds and managing software version control.
  • Submitted project builds through TestFlight and FTP services for testing and production deadlines.
  • Organized daily Agile/Scrum development notes for all members of the game development team.
  • Collaborated with overseas and local publisher associates regarding build progress and submissions.

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