QA Jr. aNALYST Resume

SUMMARY:

To obtain a position within a challenging and rewarding environment which offers opportunities for advancement. Skilled in HR Operations and Quality Assurance which requires strong attention to detail, organization and accuracy. Dependable and resourceful initiator with reputation for excellent customer service.

TECHNICAL SKILLS:

HR Resource Administration and Operations
HCM Applications
MyTalent(Taleo)
HP ALM
PeopleSoft Applications
Analytical Thinking and Critical Thinking skills
Creative Thinking
Strong attention to Detail; Disciplined to ensure Quality and Accuracy
Outstanding organizational skills; to Prioritize and Multi - task
Customer Service
Proficient data entry capabilities
Microsoft (Word, Excel, PowerPoint)

PROFESSIONAL EXPERIENCE:

Confidential QA Jr. ANALYST

Created and Tracked defects leveraging HP ALM
Identify Risks
Collaborate in a Project Environment and Work closely with Cross-Functional teams
Create and Review Test Scenario and Test Cases that are in alignment with Functional requirements
Assists in identifying process improvement opportunities and implements solutions
Assist with development and delivery of test strategies and plans
Executed test scripts in Oracle HCM Cloud modules
Core HR
Taleo
Performance Management
Benefits
Payroll
Reporting
Assist with Defect Calls
Multi-task across projects and non-projects
Successfully lead Quality Assurance testing on small projects
Open Enrollment
Benefit Stabilization
Performance Management
Year End and Year Begin
Assist with Knowledge Transfers
Assist with HR Partners Applications Inquires
Core HR
Taleo
Performance Management
Benefits
Payroll

HR representative

Confidential

Responsibilities:

Specializes in State Specific Terminations
Assist with UAT Testing for Service Coordination
Answer Key Tracking System
Bath & Body Works confidential
IVR
Electronic I9
Electronic Employment Forms
Assist with Coaching and Development
Create Test Scenarios and Test Cases
Coach Colleagues, Associates and Managers with Employee Self Service and Manager Self Service navigations and transactions
Data Correction
Create Standard Operations Procedures
Provide Functional support to Associates and Managers using Oracle web applications
MyTalent(Taleo) - New and Rehires
Electronic Employment forms
Setup Direct Deposits
Update Personal Data
Borrows and Tap Assignment
Promotions, Demotions, Terminations
Payroll and Tax inquire
Aces Scheduling
Assist colleagues with completion and input of Personal Data, Job details, Benefits related and Payroll transactions
Edit Payroll hours
Benefits Enrollment
Data Correction
Tax Correction
E-Verify
Social Security Validations
Performance Rating correction
Merits and ICs Fail outs and Corrections
Tap Assignment and Tap Pay transactions and corrections
WOTC
Temporary Assignment Pay adjustments and corrections
Answer Benefits and Payroll inquiries
Assist with Escalated calls and Operations calls
Assist with Distribution and Home Office Benefit Road Shows and Orientations
Conduct inbound/outbound calls to stores regarding Unemployment Claims
Handle Case Management and Service Coordination via fax, voicemails and set reminders for Case Management Representative
Work as a team to achieve team goals

Confidential

Responsibilities:

Cashier
Sales and Promotion
Provide handcrafted high-quality beverages
Stocked and Effectively merchandised products
Provide Legendary customer service

Support I

Confidential

Responsibilities:

Scan and Review prescription orders
Label prescriptions bottles
Fill and Refill prescription orders in a timely manner
Sorting and Distribution
Assist Pharmacist with QA review and set up

Sales Associate

Confidential

Responsibilities:

Aided Customers regarding inventory location and availability
Stocked and Effectively merchandised products at maximum selling points

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