SUMMARY:

To obtain a career oriented Software Quality Assurance Manager position utilizing my technical knowledge and experience to contribute to process and product quality & improvement.

TECHNICAL SKILLS:

Programming Languages: .Net Framework - C#, WPF, VBA, SQL

Automated Testing Tools: Visual Studio Ultimate (Microsoft Coded UI Test), Selenium Webdriver, Telerik Test Studio, Swagger API, SauceLabs

Development Tools: Visual Studio Ultimate

RDBMS/ D Confidential base: Microsoft SQL Server Management Server, MongoDB

Defect Management Tool: Microsoft Team Foundation Server (TFS), Bugzilla

Methodologies: Agile, Scrum

Version Control Systems: TFS, Git

Continuous Integration: Team City

Test Case Management: Microsoft Test Management

WORK EXPERIENCE:

Confidential, Round Rock, TX

Principal Software Engineer in Test

Responsibilities:

• Management of multi-program deployments and B2B regression consummation
• Promoted to work cross-functionally with Software Developers/Architects, Product Managers, Product Owners, and Business Domain SMEs to align test matrix with program deliverables
• Serving as the Program Test Lead for four Feature Teams in the development of the first customer-facing application in the Business To Business (B2B) space utilizing Pivotal Cloud Foundry (PCF)
• Coordinating with onsite & offshor Development and SDET/QA teams to plan, execute, and quantify integration and regression test efforts

Confidential, Round Rock, TX

Software Development Engineer in Test (Test Lead)

Responsibilities:

• Functioned in an interim Project Management role for development of Channel Service Card program
• Coordinated with various dependency/interlock development teams
• Developed automated tests (Selenium) for validation of new/existing functionality as well as defects in Confidential B2B Internal tools (Premier B2B)
• Developed automated web service tests for validation of new/existing functionality
• Executed manual & automated tests for validation of new/existing functionality in Confidential Premier B2B

Confidential, Round Rock, TX

Software Development Engineer in Test

Responsibilities:

• Developed automated tests (Selenium) for validation of new/existing functionality in Confidential Sales Application
• Developed automated tests (Selenium) for validation of new/existing functionality in Confidential STP (Mobile Application)
• Developed automated tests (Selenium) for validation of new/existing functionality in Confidential Channel Partner Direct (End 2 End)
• Shared responsibility as Point-of-Contact during production software launches
• Executed manual and automated tests, communicated test progress, test results, and other relevant information to project management.
• Worked with a team of developers in an agile environment to produce quality releases

Confidential, Durham, NC

Lead Quality Assurance Analyst

Responsibilities:

• Developed, Implemented, and lead the Quality Assurance Department
• Authored test plans and test cases based on collaborative software design and functionality requirements to ensure thorough testing of a web based (.Net) local government application
• Developed entire Automated Test Suite for North Carolina Vehicle Tax System (Visual Studio 2010 Premium)
• Obtained leadership role in creation and execution of QA and testing processes, test strategies and plans, bug documentation, functional testing, and requirement mapping
• Lead statewide testing/ course for pre - deployment of North Carolina Vehicle Tax System
• Managed User Acceptance Testing with NC Department of Revenue subject matter experts
• Applied innovative process improvement techniques to develop strategies and/or solutions which improved the client's business processes
• Analysis of client's current processes as it pertains to software use: identifying process gaps and developing plans to reach desired processes /goals by way of timely and cost-effective approaches
• Performed root-cause analysis to improve long-term quality of web based financial system
• Tr ained, mentored, and challenged team members/process owners to drive continuous process improvement
• Gained practical experience in different types of testing including: Black Box Testing White Box Testing, GUI Testing, Confirmation Testing, Regression Testing, User Acceptance Testing, and Static Testing
• Documented defects, generated status reports, bug reports and delivered them daily
• Responsible for testing all updates (patches), maintenance releases, bug fixes, and regression testing
• Mentored & trained new clients (Additional Support Role)
• Responsible for testing throughout the software lifecycle, work closely with development team and client to discover and fix issues at all stages from requirements through release
• Developed Excel based application for Customer Response Center personnel that offered issue intake, automated prioritizing and email creation to development team, analytics, and scorecard cleanup (VBA)
• Responsible for creating and maintaining client and end-user documentation and materials including Wiki Support website
• Tier II Level Client Support for optimization of business process execution via phone, email and/or on-site support visits
• Configured and applied code upgrades to Cisco 2600 Series Routers and 3750 Switches
• Participated in several company - wide equipment installs during the VOIP conversions
• Configured ruggedized laptops for Confidential field use