We provide IT Staff Augmentation Services!

Sr Qa Analyst Resume

Annapolis, MD


  • Self - driven, talented, resourceful with more than Seven (8+) years of strong working experience in the IT industry as a QA Analyst / QA Tester for Web based and Client/ Server applications playing a key role in test planning, test development, test execution and test methodologies also Participated in complete Software Development Life Cycle.
  • Knowledge of software testing methodologies like Waterfall and Agile (Scrum). Software Testing and Documentation and review of Business Requirements.
  • Expertise in preparing Test Summary Reports, Test Cases and Test Scripts for manual testing based on the User Requirements, System Requirements documents and UAT.
  • Knowledge and experience with the complete Software Development Life Cycle including requirements, design, and development and testing. Worked with Manual testing tools like HP ALM/Quality Center, IBM Clear Quest, Microsoft Visual studio, Microsoft Test Manager, TFS.
  • Extensive experience with the testing of e-Commerce, Internet, Intranet and mobile applications. Proficient in Functional testing, Smoke testing, Regression testing, Integration testing, System testing, Multiple Interfaces Testing, Front end testing, Back end testing, UAT testing in a multi-tiered environment using Black Box and White-Box testing methods.
  • Possess excellent skills in Manual Testing along with skills in Automation Testing using Quick Test Professional (QTP/UFT) and ALM/Quality Center.
  • Experience with defect tracking tools such as JIRA & Bugzilla.
  • Expertise in Trizetto Products - FACETS, Extensive work experience in HIPAA EDI transactions like 834I, 834O, 837, 835, 820, 270/271, 276/277 and 278,
  • Expertise in working with ICD-10 Implementation Projects. Experience working on testing UI based applications.
  • Extensive exposure in coordination between onsite-offshore team and defect management.
  • Experiences in Mobile App testing in helping the Mobile QA testing in their efforts.
  • Worked on various devices like Ipad, Mobile Devices, Android, Microsoft surface, Duo 11. Worked in various projects in Agile Methodology


Methodologies: Agile, Waterfall Model

Test Management Tools: HP ALM 12.01, Quality Center, JIRA, Sharepoint, Microsoft Test Manager 2010, TFS, Visual Studio, UFT/QTP

Bug Reporting Tools: Quality Center, JIRA, Bugzero, Bugzilla and MS Excel

Other Tools: MS Visio, MS Office, MS Project, Outlook

Mobile OS: Windows Mobile OS, Android, Blackberry OS, IOS

Mobile Devices: Iphone, Ipad, HTC, Samsung android devices, Blackberry, Windows phone

Languages: Java, SQL, HTML

Databases: Oracle, MS Access, MS SQL Server 2005 and DB2.

Systems: eFocus (Geodis), Bearware TMS(Descartes), Unyson TMS, PkMS ( Warehouse Management systems, Manh ), Oracle ATG (ecommerce), OMS ( Order management system, Manh), Oracle RMS, QPST/QXDM, Adreno Profiler, Snapdragon Profiler, JTag, Universal Protocol Tester CRTU, Agilent Network Simulators, MTM, TFS, VSTS, UFT, Visual Studio Test Manager, ALM, ETL, Data Warehouse, SQL, BACKEND, Cognos, Informatica, SQL, BI, BO, Business objects Business Intelligence, Microstrategy, SOAP, SOA, API, XML, as400 Mainframe, CICS, LISA ITKO, gherkin, TDD, BDD, cucumber, automation framework, XML, SOAP, salesforce, peoplesoft, SAP, MS Dynamics, SDK, SOA, Device Anywhere, Perfecto Mobile, iOS Android mobile testing, native, Blackberry, simulator, emulator, handset iPad, Teradata, clarity, ppm, Rest, API, Shell scripting, VB script, coded UI, FIDDLER, RALLY, UNIX, LINUX, JIRA, MDM, Master data management


Sr QA Analyst

Confidential, Annapolis, MD


  • Analyzed Business Requirement Specification, Software Requirement Specification and User Requirement Document.
  • Designed/developed Test Plan and Test Approach artifact with resource requirements and time estimates.
  • Participated in daily team Standup Meeting, Sprint Meetings, Sprint Retrospectives and Story grooming sessions
  • Implemented a formal QA process including creating templates and documenting standards/processes.
  • Collaborated with business owners and subject matter experts to clarify requirements and to complete user acceptance testing.
  • Created documentation to support repeatability of testing metrics.
  • Extensive testing experience on ANDROID, iOS and REX operating system Mobile Applications using Manual and Automated techniques.
  • Experience using Android DDMS features such as Log cat, Screen Capture.
  • Perform Device Testing on Various Cellular and Tablet device for IOS, android, and Blackberry.
  • Designed and created complex test cases to address functionality changes, database impacts, regression testing, negative testing, error or bug retests, and usability.
  • Ensured web applications are cross-browser compatible.
  • Provided documentation (traceability matrix) to ensure all test scenarios/business requirements are covered and tested successfully.
  • Collaborated with Business Analysts, Development, Business partners and testers to develop effective test strategies and plans.
  • Extensively used SQL *plus and Oracle SQL Developer tools to access and manipulate Oracle 10/11G database and validated back-end testing.
  • Executed automated test cases in HP ALM/Quality Center and reported defects in JIRA.
  • Reviewed and updated project issues and defects using HP ALM and JIRA.
  • Prepared various test reports from ALM Quality Center such as Test Execution Status, Test Execution Summary, Defect Summary/Details report.
  • Performed Functional and Regression testing using HP UFT.
  • Extensively involved in writing, executing and analyzing UAT, Database Checkpoints, and Data Driven Test Scripts for all the projects using UFT.
  • Developed custom function/sub-routine libraries to support automated testing solutions.
  • Created Data Driven Framework to reduce automated scripts maintenance time.
  • Created XML file for test input data for better scripts optimization and reduce script maintenance time.
  • Involved in writing SQL queries, Database Checkpoints to verify data quality and calculations, reviews using HP UFT.
  • Involved in Meetings/Walkthrough with various teams as required for better understanding the business requirement, software specification, and development process flow at various stages.
  • Utilized HP ALM to track, report, and manage defect throughout the test cycle and attended Defect Status Meeting on daily basis during testing cycle.
  • Communicated the test approach and construct/present test status to stakeholders.
  • Worked with cross functional teams to ensure quality throughout the SDLC.
  • Designed, implemented, maintained and enhanced internal controls to mitigate risk on an ongoing basis.
  • Performed compliance testing in accordance with department and professional standards.
  • Organized and completed work within established timeframes under minimal direction of a supervisor, periodically providing updates of completion status.

Environment: .NET, Java/J2EE, VBScript, Quality Center, HP ALM, UFT/QTP, Oracle 11g, Oracle SQL Developer, TOAD, IIS, and Windows Server.

Confidential, Columbus, OH



  • Transitioned the existing software development efforts to an Acceptance test driven development (ATDD) process, which brought QA on the front of the development cycle(left shift) for gains in code quality & software functionality
  • Design and execution of test plans including walkthroughs with the business
  • Cost estimations, resources onboarding, SOW(Statement of work) submissions for approvals, Project kickoff, Requirement gathering
  • Test environment gathering including sanity tests and checking contention across projects & test data setup
  • Working on ALM or QC component such as Test Plan, Test Lab, Business Component for Business Process Testing (BPT)
  • Log defects in ALM or open Jira tickets based on projects and coordinate with development team in troubleshooting of the issues.
  • Meetings with various stakeholders, 3rd parties on a daily basis to communicate the health of the project including daily triage calls with business & developers
  • Prepared daily status reports(DSRs), Weekly status reports(WSRs) and Test closure activities(Exit reviews)
  • Inbound transportation - Validation of PO load in test environments & EDI validations for Booking(Vendors), Cargo on hand, Shipment ASN's, Report validations
  • Outbound Transportation - Validation of staging of trailer in distribution center & flow of status xml files from WMS to 3rd Party Logistics (Bearware/Descartes), Validation of Payment files, Report validations
  • Transfer/Transload between Distribution Center's ( DC ) - Validation of allocation against inventory in Host and Merch systems, Validation of creation of Transfer or Transload within first DC, Validation of receipt of Transfer or Transload at second DC, Report validations
  • ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
  • Validation of e-commerce order lifecycle from placement of the order to fulfilment from DC & Store
  • Running the test cases across different browsers and mobile devices for compatibility testing
  • Validation of the following artefacts on the oracle ATG website - Registration & Sign in, Home page navigation, Product listing page, Product detail page, Store Locator, Shopping Cart, Checkout & My Account
  • Validation of the shipping labels ( Label ) - UPS, FedEx

Confidential, Mooresville, NC

Sr. Mobile Tester / Test Analyst


  • Coordinating and managing the testing of the retail ecommerce application
  • Involved in mobile based testing for both IOS and Android applications
  • Provided QA architecture for all QA environments that would be needed for a given project
  • Responsible for Black Box, functional testing, User Acceptance Testing (UAT), smoke testing and Regression testing on various releases of ecommerce website
  • Testing applications on wide range of Mobile handset of different vendors which includes IPhone, Samsung, Motorola, Windows Mobile, HTC, LG etc.
  • Develop test plan, test cases in TFS
  • Execute test cases on DEV, Test, Staging and Production environment; capture test results in TFS; provide feedback to Developers, Project Manager.
  • Developed, maintained, and executed test plans, test cases, and test scripts utilizing business requirements, use cases, technical requirements, design documents and functional specific documents.
  • Prepared QA testing estimates for business representatives, development, and project management based on project documentation, which includes business requirements and/or functional specifications; provided estimates based on average test script creation and execution times.
  • Involve from start the project of Mobile Application, application involved AWS as CLOUD, SQL, iOS and Android, third parties interface are Multi-listing, Facebook, Twitter, Prime as Lead application.
  • All the above projects involved in Sprint planning, Sprint task breakdowns,
  • Participated in Web Services testing using SOAP UI and generated XML scripts to validate
  • Verified the quality of POS Terminal products to ensure the delivery of high quality solutions that meet or exceed customer expectations; troubleshoot and verified hardware and software issues reported internally and externally from the field.
  • ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
  • Performed back-end testing, validated and extracted data for the appropriate enhancements and WITs using SQL Server 2008.
  • Performed Web Services testing using Soap UI & Advanced REST Client; validated the API Service Calls against the SQL Database
  • Worked on and tested the online reservation website in English; tested the website on mobile devices such as Apple, Android, Windows.
  • Solid testing experience in both iOS, Android and Windows Platform.
  • Experience in testing in different types of Android Phone, Android Tablet, iPhone and iPad.
  • Using Microsoft Test Manager 2010 to write test cases through Team Foundation Server 2010.
  • Experience in both Manual and Automated testing using Microsoft Test Manager.
  • Experience in testing center and Lab center in Microsoft testing tool.
  • Experience in using JIRA as bug Tracking Tool.
  • Participated in cross functional reviews of requirement and design documents, design, develop and execute comprehensive test plans and scripts, and adhere to defined policies, procedures and processes.
  • Performed Benchmark Testing (hardware) and Volume Testing on four POS Terminals simultaneously with different RAMs and GBs to test the performance of Aloha and Aloha Guest Manager; then verified the results on Windows Spotlight.
  • Conducted a team of QA's in Prague; team reported with status reports, task s, issues; ensured deliverables that is prepared to satisfy the project requirements.
  • Executed automated test scripts onto AutoPilot and ensured the tests passed successfully for the appropriate WIT's and enhancements.

Environment: Windows, Microsoft SQL Server, MS Office, MS Visio, Microsoft Test Manager, TFS, Android, iOS, Android SDK, Device anywhere, emulator, ALM/ALM/Quality Center, UFT/QTP, SOAP UI, ETL etc.

Confidential, New York, NY

Sr. QA Tester/Functional Tester


  • Responsible for writing and reviewing the Test Strategy and Test Plan for the project based on the Policy of the organization.
  • Coordinated with the Project Managers and developers regarding the test documents.
  • Involved in Integration Testing, responsible for planning and implementing at the particular timeframe.
  • Generated various reports from ALM/Quality Center.
  • Responsible for creating test folders and wrote test cases.
  • Provided production support for the various projects - data change testing, code change testing.
  • Responsible for the test summary for the production issues.
  • Responsible for the Mobile device testing, Android & iOS Testing, Web services Testing, Analyzing Test plans, which detailed the testing scope, strategy, test requirements, test report and necessary resources.
  • Worked with Web methods team to test the flow of physician data end to end and communicated about the defects that are caused due to web methods and can be fixable on web methods side.
  • PAS, Underwriting Reinsurer Reinsurance, Annuity, annuities, Casualty life insurance claims IRA PAS policy administration system retirement Guidewire policy center, billing center
  • Created the test plans, test reports documentation.
  • Responsible for generating the traceability matrix.
  • Facilitated defects meeting by providing the defects and overall metrics of the testing.
  • Worked with different teams to Perform End to End testing manually.
  • Responsible for UAT testing, creating user logins in environment, assigning the test cases for the users for the testing.
  • Responsible in developing Test Cases with ALM/Quality Center using it as a Test Management Tool.
  • Performed manual testing to check on major functionality of UI.
  • Performed testing on different platforms like Windows, Web and Touch.
  • Regression testing for every modification in the application and new builds using QTP.
  • Performed database testing using SQL queries to pull data from different tables.
  • Planned and executed Back-End and conversion testing using numerous SQL Queries to verity the dataflow from the Siebel database and responsible for testing the newly created tables.
  • Tested the functionality of the Event, Programs, sessions, attendees and Activities and Expenses within the project limitations.
  • Performed Regression, System, Front end, back end, negative, positive and User Acceptance Testing.
  • Involved in the Unit, integration and regression testing of modifications made to the existing programs.
  • Responsible for checking tasks and stories, writing defects in Microsoft visual studio.
  • Experience on creating queries for projects, writing test cases, linking stories to test cases and tracking resolved bugs in Microsoft Test Manager (MTM or TFS)
  • Experience in writing test scripts using Microsoft Test Professional.
  • Performed data driven testing using parameterization and 'record and playback/run'.
  • Performed keyword driven testing using functions for regression testing.
  • Responsible for writing new test scripts and updating existing test scripts in QTP.
  • Involved in defect review meetings with development and SME teams.
  • Used ALM/Quality Center for managing the test cases and test scripts.
  • Organized and managed all phases of the software testing process, including planning tests, executing tests and tracking defects.

Environment: Windows 7, Ipad, Iphone, Android, Toad oracle 9.7.2, ALM/ALM/Quality Center, clear quest, Microsoft Visual studio, Microsoft Test Manager, .net,.net, HTML, Microsoft visual C++ 2008, versionone

Confidential, McLean, VA

QA Tester/ ETL Tester


  • Analyzed business requirements, system requirements, data mapping requirement specifications, and responsible for documenting functional requirements and supplementary requirements in ALM/Quality Center 9.0
  • Involved in developing detailed test plan, test cases and test scripts using ALM/Quality Center for Functional and Regression Testing.
  • Performed Black-box testing, White-box testing, System Testing, Data Integrity Testing, Sanity, Regression and end-end testing
  • Experience in ETL Data Warehousing, database testing using Ab Initio for ETL process.
  • Created test plans and performed unit testing for the Ab Initio graphs
  • Worked with ETL group for understanding Ab Initio graphs for dimensions and facts.
  • Developed and involved in both Manual Testing and Automation Test scripts based on Use cases developed.
  • Performed Web Services testing using Soap UI & Advanced REST Client; validated the API Service Calls against the SQL Database
  • Involved in Data mapping specifications to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity.
  • Solid testing experience in working with SQL Stored Procedures, triggers, views and worked with performance tuning of complex SQL queries.
  • Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
  • Used T-SQL for Querying the SQL Server database for data validation and data conditioning Experienced in data analysis using SQL, PL/SQL and many other queries based applications.
  • Experienced in writing test cases, test scripts, test plans and execution of test cases reporting and documenting the test results using Mercury ALM/Quality Center.
  • Tested Complex ETL Mappings and Sessions based on business user requirements and business rules to load data from source flat files and RDBMS tables to target tables.
  • Written several complex SQL queries for validating Cognos Reports.
  • Tested several stored procedures.
  • Tested the ETL process for both before data validation and after data validation process. Tested the messages published by ETL tool and data loaded into various databases
  • Experience in creating UNIX scripts for file transfer and file manipulation.
  • Worked with Testing Data Extraction, Transformation and Loading (ETL).
  • Involved in testing data mapping and conversion in a server based data warehouse.
  • Tested Catalog in Impromptu Administrator to create Reports
  • Worked with business team to test the reports developed in Cognos
  • Reported operations sum and average, intersection, etc.
  • Tested whether the reports developed in Cognos are as per company standards.
  • Used ALM/Quality Center to track and report system defects
  • Involved in testing the XML files and checked whether data is parsed and loaded to staging tables.

Environment: DB2, Java, Cognos, SQL, SQL Server 2000/2005, Teradata, UNIX, Shell Scripting, WINSQL, Ultra edit, Rumba UNIX Display, ALM/Quality Center 8.2, QTP, SOAP UI etc.

Confidential, Minneapolis, MN

Sr. QA Tester


  • Assisted in writing and reviewing Test Management Plan for HIPAA 5010 Front End Edits Project
  • Helped EDI Business to update Test Requirements and Test Logic for Medicare/Medicaid Claim Edits (837I & P) in System Integration Test (SIT), as needed.
  • Provided guidance on writing Test Cases, preparing Test Data, and executing Test Cases for Smoke Test, System Integration Test, Regression Test, and User Acceptance Test (UAT)
  • Created approx 400 Test Cases for 50 Medicare/Medicaid Edits for End-to-End testing.
  • Tested Edit logics through iLink Blue web portal, and verified in Test Harness Tool.
  • Converted CCF files to XML as necessary to test the Edits Logic.
  • Validate System Test Results in FACETS front end and backend Sybase Database with extensive use of SQL queries
  • Provide FACETS test extracts to both internal and external vendors through FTP
  • Created daily and weekly Defect and Testing Status Reports from HP QC 10.0 and reported to Project Manager, and to Business (as needed)
  • Helped Developers troubleshoot and fix the defects as needed.
  • Performed "Rate Quote" check according to Medicaid Policy and verified if the system prompts proper response for the customers who are not qualified for Medicaid program.
  • Facilitated defect resolution meetings between Test Analysts and Developers, and communicated message across the team.
  • Helped business to write UAT Test Cases for 837 (I & P) Regular and Crossover Scenarios.
  • Imported UAT Test Cases to HP QC 10.0 and helped business to execute Test Cases.
  • Ensured EDI P/I transaction files with ICD-9 codes must be loaded to the applicable claims system
  • Ensured current EDI 278 business validation rules applicable to ICD-9 codes
  • Coordinated with the offshore team to convert 4010 claims to 5010 using Felix tool.
  • EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
  • Coordinated claims dropping and loading to Test Environment in FACETS 4.71.
  • Provided support and Executed UAT Test Cases in FACETS 4.71 for 837 Crossover and Regular (I & P) claims.
  • Checked claims status in EDIFECS (Transaction Management) and assisted business with error reports (as needed)
  • Helped to organize and update diverse project related documents in Microsoft's enterprise content management system 'Sharepoint'

Environment: Facets, HP QC, EDIFECS, 5010 Test Harness, UltraEdit, XML MS Office (Project, Visio, Outlook)

Hire Now