SUMMARY:

• 10 years of quality assurance experience
• Over two years of test lead experience
• Detailed knowledge of testing practices with a focus on the HP Mercury Suite and Microsoft Test Manager
• Skills in requirements gathering, test case development, system testing and defect management utilizing various testing tools
• Strong business communication and interpersonal skills
• A proven track record of working effectively within a team
• Ability to work on multiple projects and cross - functional teams
• Ability to lead a team and coordinate testing activities with development team
• Highly career driven and dedicated individual, ability to adapt quickly in a challenging environment

SPECIALTIES:

• Manual testing in functional and regression test of intranet and client/server application
• Automation testing using QuickTest Professional (QTP) and Ranorex
• Ability to analyze requirements to ensure full coverage of test cases
• Streamlining criteria for acceptance testing coverage
• Point-of-Sales operations (domestic and international)
• Integration testing of Point-of-Sales per region
• Vendor process
• Back-End system validation for Point-of-Sales transactions
• Web browser and UI testing
• Online Banking Applications
• Knowledge in MS Access and SQL query
• SDLC methodology development, using waterfall and Agile

TECHNICAL SKILLS:

Software Testing: TPI, TestDirector, Quality Center 11, QTP 11, LoadRunner 11.0, Team Foundation Server 2008, 2010, 2012 Test Edition, EuroNav ERP, Native Mobile App, TestLink, JIRA, Ranorex

System Design: Visio, System Analysis and Design

Operating System: Windows XP/2003, Windows 7, Windows Vista, Unix

Database System: Microsoft Access, MS SQL Server 2005, 2008, Oracle SQL Developer

Methodology: Waterfall, RAD, Agile/Scrum

Other Software: Microsoft Office Suite, Putty

PROFESSIONAL EXPERIENCE:

Device Tester Contractor

Confidential, Plano, TX

Responsibilities:

• Worked in the QA team of Confidential project
• Created test cases for different features on Confidential project
• Performed system testing on various browsers such as Chrome, Firefox, IE, Edge and Safari
• Assisted Business Analysts with device testing on Samsung phone, tablets, iPad and iPhone
• Documented defects on JIRA

Senior Quality Assurance Engineer

Confidential, Addison, TX

Responsibilities:

• Set up test automation framework using Ranorex
• Started Product QA team for the US office
• Solely responsible person for Product Testing for Confidential project
• Coordinated testing activities with Integration QA team of Headquarter in Austria
• Mentored new QA member
• Executed queries using Oracle SQL Developer to compare results with reports
• Tested the DFW airport data migration project
• Worked on test automation scripts using Ranrorex
• Tested various BI reports across multiple platforms, including web site, iPad, Android tablet, and Samsung Android phone

Quality Assurance Analyst/Test Lead

Confidential, Plano, TX

Responsibilities:

• Started QA department from ground up
• Set up testing processes in Agile environment
• Performed QA Lead role
• Mentored new QA member and facilitated onboarding process
• Created weekly status report to track QA team progress
• Utilized Microsoft Test Manager 2012 to develop test plans, test cases, and defect management
• Performed regression testing on the ORB web application using different web browsers
• Tested the Mobile application using different mobile devices, including iPhone, iPad, Android and tablets
• Contributed success of eight clients go live

Consultant

Confidential, Irving, TX

Responsibilities:

• Developed test scripts for Smart Meter Texas Release 3 project
• Performed regression testing on Smart Meter Texas web portal using IE8, Firefox 4 and Chrome
• Developed and troubleshoot QTP automation test scripts
• Developed and troubleshoot LoadRunner test scripts
• Analyzed and reported the test results
• Led a cross-team project initiative for non-functional testing
• Led the scalability testing project for Command Center Releases

EuroNav Quality Assurance Analyst

Confidential, Grapevine, TX

Responsibilities:

• Participated 2-week internal Navision on SOE, RPE, and WMS
• Coordinated testing efforts among POS, MW, and NAV teams
• Planned test cases for GSR 7.0 Italy Sprint 1 and Sprint 2
• Executed test cases for GSR 6.8.6 Production issues
• Supported end-to-end testing for eCommerce team Production push
• Troubleshot various payroll issues
• Documented critical defects found early in the testing phase
• Assisted QA manager with developing NAV materials
• Reported testing status on a daily basis

Quality Assurance Analyst

Confidential, Grapevine, TX

Responsibilities:

• Wrote a GSR 6.0 QA Test Plan for supporting NAV testing
• Created POS transactions for the MiddleWare team validation integration effort
• Documented defects in TFS 2008, 2010
• Assisted lead architect with running automatic conversion tool
• Performed end-to-end testing for three Nordic countries
• Tested main functionalities after converting to new version of POS system
• Provided pilot testing support in Production
• Planned and executed functional test cases according to business requirement
• Planned and executed scope change request test cases
• Qualified defects against business requirements
• Retested fixed defects
• Led integration testing efforts among POS, MiddleWare and Navision teams
• Reported status to the QA manager on a daily basis

UAT Tester

Confidential, TX

Responsibilities:

• Tested UI functionality on ASO Dev web portal
• Escalated critical defects to project manager and lead developer
• Performed regression test on ASO Model web portal
• Supported UAT efforts
• Created test packets on recruiting web portal on a daily basis
• Managed potential agents on licensing web portal
• Assisted with the business user in creating different test scenarios
• Helped developers with troubleshooting during integration test
• Extracted test packets to support end-to-end testing
• Verified various status of pending and active contracts in Confidential
• Documented defects in Quality Center

TPI Assessment Associate

Confidential, Irving, TX

Responsibilities:

• Supported the employee interview process
• Scribed meeting notes of each interview session
• Prepared documentation on answers from interviewees
• Provided input to test manager for recommendation on Confidential ’ future test process improvement

Quality Assurance Analyst

Confidential, Grapevine, TX

Responsibilities:

• Performed regression test on each new POS build
• Certified credit/debit cards process for Confidential Swap project
• Served as Confidential ’s liaison in any QA activities involving with credit/debit service provider
• Led web browser testing for Customer Loyalty program