SUMMARY:

• Skillful Professional with hands - on technical and leadership experience in Software Quality Assurance Testing with an earned reputation for meeting demanding deadlines and delivering critical solutions on various levels of web-based, mobile, and cloud applications.
• Experience working in small and large teams in an agile & continuous integrated environment.
• Solid understanding of automated test scripts using Selenium, Postman, & QTP.
• Proficient in Jenkins, API testing, SQL, Oracle, Web Service, XML, Bitbucket, & MS Visual Studio.
• Practiced in Amazon Web Services (AWS), Confluence, JIRA, SQL Server, TOAD, Quality Center-ALM
• Expertise in Financial Services, Banking, Insurance & general healthcare/pharma web & mobile testing applications.
• Trained in utilizing SFDC (Salesforce.com) & SoapUI testing.
• Skilled testing in Mobile Apps, Mobile Web, & Web Services.
• Specialist in both AGILE & Waterfall methodologies.
• Competent in defect tracking tools such as ClearQuest, Clear Case.
• Adept in GuideWire insurance applications & Omniplus 401(k) recordkeeping software.
• Experience in testing approaches & concepts, troubleshooting, quality management, metrics- management, test tools, software configuration management, builds & issues management.
• Hands-on experience in managing multiple QA teams (onshore & offshore) through all phases of test lifecycle.
• Excellent leadership, communication, and interpersonal skills.

PROFESSIONAL EXPERIENCE:

Confidential

Quality Assurance Analyst

Responsibilities:

• Responsible for ensuring excellence in the quality and reliability of Healthcare Document Management software application.
• Utilized a systematic testing approach designed to guarantee established requirements for Tax Records are tested successfully through the entire product’s lifecycle.
• Assigned to a specific client application to test IRS records that will be updated for the client software application. This testing included using a Secure File Transfer Protocol with encryption in order to protect private health information.
• Performed integration testing of client portals to ensure electronic delivery. This was accomplished to ensure IRS XML Transmittal requirements were successful & to meet IRS deadlines.
• Wrote detailed SQL queries and perform data loads to support test scenarios.

Confidential

Quality Assurance Analyst

Responsibilities:

• QA Consultant testing SFDC data analysis, management, and migration.
• Involved in various user stories and worked within QA team to test in various sandbox environments and update fields in Test & Production.
• Tested enhanced security, using profiles and role hierarchy. Testing sharing within SFDC Community.
• Designed test strategy document; Test and deploy enhancements to SFDC instance.
• Coordinate with team to manage project deployments and rollouts using agile and waterfall methodologies.
• Worked with multiple Vendors to test API Integration.
• Functioned within large team to test & implement Salesforce Marketing Cloud.

Confidential

Senior Quality Assurance Engineer

Responsibilities:

• Functioned within an AGILE development team, tested & debugged the newly created web-based interface that enables clients and internal stakeholders to interact with a Data Analytical platform.
• Verified front-end & back-end databases by creating SQL scripts to verify imported files and data feeds are imported into a virtual machine. Tested different types of bulk imports to insert, delete, update, upsert data from SQL server into Salesforce.
• The new front-end, once developed, reduced the implementation time on new clients from months to weeks.

Confidential

Quality Assurance Engineer

Responsibilities:

• Performed QA to deliver testing effort with Developers, Program Manager, and Architect Part of QA team that created test cases in QC-ALM to test front-end and to execute SQL Queries to test back-end database to create new infrastructure & web-based application for business Partner to allow new policies to be converted.
• Composed with Automation Team, new test scenarios to execute regression test cases using Selenium.
• As a result of the successful implementation, was appointed to be Lead QA person after application was implemented and take ownership of all testing and Production Releases.
• New front-end Application helped increase new Polices by 86,000 and also helped increase Homesite revenue to $2 Billion.

Confidential

Quality Assurance Engineer

Responsibilities:

• Served as key member of software development team as the lead QA Tester on development projects for logistics and environmental platform applications.
• Coordinated with Program Manager, PM, Tech Lead, BA, and Developers in an AGILE and Scrum environment to provide testing status daily and to identify and quickly resolve defects throughout the SDLC methodology.

Confidential

Quality Assurance Analyst-Consultant

Responsibilities:

• Implemented multiple AGILE projects for Amica.com enhancements including Single Sign On, New Home Quoting, and Claim Detail photos displayed for company website. Produced test cases for Mobile App and Mobile Web online Bill Payment Methods
• Developed and executed test cases in Quality Center-ALM to monitor results. This enabled for more quantifiable and accurate reporting.
• Ran automated scripts on QTP. Enabled management to verify new monthly insurance rates were accurately established on Amica.com.
• Managed initiative to create testable data in Guidewire Claim Center.

Confidential

Quality Assurance Analyst

Responsibilities:

• Created documents including, integration approach, test strategy, test cases, scenarios, and conditions for 401(k) recorded keeping system.

Confidential

Lead Quality Assurance Analyst

Responsibilities:

• Led integrations of complex software enhancements into a Security Lending system which utilized .NET.
• Managed projects throughout project lifecycle process including writing business requirements, creating well-written test plans, and trained new users on updated system enhancements.
• Investors Bank and Trust