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Quality Assurance Analyst / Web Developer Resume

Columbia, MD


  • Over 9 years of experience in the field of information technology with emphasis in Software Quality Assurance, Documentation and Web Accessibility testing.
  • Extensive knowledge in testing both Client - Server and Web-Based applications using Manual and Automation tools.
  • Excellent knowledge in Section 508 Compliance Quality Testing. Conversant with all phases of Software Development Life Cycle (SDLC), Development Methodology and Software Testing Life Cycle (STLC) along with excellent analytical, troubleshooting, interpersonal communication and presentation skill.
  • Performed extensive Smoke Testing, Functional Testing, Regression Testing, Back end Testing, Ad-Hoc Testing, Sanity Testing, End-End Testing and User Acceptance testing of the applications. Using Use Case document prepared test scripts.
  • Prepared Test plans, Test cases, Test procedures, Test reports, which included test Methodologies and test Summaries for the application under test.
  • Wide knowledge of section 508 compliance and WCAG 2.0.
  • Experience with section 508 testing by using JAWS, WAT and Zoom Text.
  • Strong hands on experience to analyze the functionalities and sort with severity and priority.
  • Detail oriented with Defect Tracking, Defects Reporting, Requirement Traceability Metrics, Defect Traceability Metrics, verifying the Changes and Closing the Defect; analyze the results by using report analysis, graph and graph reports.
  • Strong analytical experience in GUI Testing, Functional Testing, Regression Testing, Integrated Testing, Performance Testing, User Acceptance Testing (UAT) and System Testing.
  • Reviewed Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) and coordinating with developers in writing Test Plans and formulate Test Cases.
  • Extensive Testing experience using Mercury Interactive Testing Tools Quality Center/ALM, Quick Test Professional (QTP)/UFT.
  • Expertise in Database Testing by creating and executing the SQL Queries.
  • Having good experience Data warehouse tools like Cognos/crystal reports.
  • Good knowledge in Health Information Technology Applications.
  • Experience in Documentation, PDF & Web Accessibility Testing.
  • Good knowledge of writing Test Plans, Test cases, Test Scenario for Section 508 Technical Standards and Sub Technical Standards.
  • Experience in create Voluntary Product Accessibility Templates (VPAT).
  • Good knowledge of HTML, CSS, ARIA & XML and its accessibility.
  • Good knowledge of Section 508 of the Rehabilitation Act of 1973.
  • Basic knowledge of Microsoft Office software and its Accessibility Tools.
  • Conduct expert-level knowledge of execute test plans on software applications and learning systems and document results in comparison to Section 508 Compliance Requirements.


Software Testing tools: TestDirector, Quality Center, QuickTest Pro, SoapUI, JAWSWinRunner, LoadRunner, Rational ClearQuest, Rational Manual Tester, Rational Requisite Pro

Section 508 Compliance: Web Accessibility Tool, Voiceover, CommonLook, AccVerify, PDF Creator, JAWS

Scripting Languages: VB script, VuGen

Operating Systems: : Windows 95/98/ NT/2000/XP, Window 7 Pro, Unix

Programming Languages:: Visual Basic, .NET C#, J2EE AJAX, HTML/XHTML, Java, Perl, PHP, XML/XSL

Databases: : MS SQL Server, Oracle,DB2, Sybase Web Technologies and HTML/DHTML, XML

Web Technologies:: ASP.NET, ADO.NET, XML, XSL, HTMLScripting, PHP


Quality Assurance Analyst / Web Developer

Confidential, Columbia, MD


  • Created Test Plan Document and Test cases. Reviewed evaluated and derived requirements for testability, develops and directed preparation and execution of comprehensive test plans, procedures and schedules for complete systems and/or subsystems.
  • Assisted with the implementation and execution of all aspects of the testing activities including planning, creation and execution of test cases, test scripts, test reports.
  • Created test data for all the requirements. Created the XML files and verified the error logs into the database using the PL/SQL Developer.
  • Used NVDA, Color Contrast Analyzer and Chromevox for web accessibility compliance testing.
  • Test and evaluate web interfaces for compliance to Section 508 web accessibility standards and WCAG accessibility guidelines and outline reports detailing accessibility issues.
  • Conducted Accessibility testing utilizing applications including WAVE, Compliance Sherriff and JAWS for the deaf and blind Feature, regression and acceptance testing for two enterprise level SaaS products - one for website accessibility and WCAG compliance and another for behavioral health goal tracking.
  • Used Quality Center for Created Requirement traceability matrix and verified all the requirements are covered. Used Quality Center for maintain the documents and defect tracking purpose
  • Automated tests scripts in Quick Test Professional (QTP) Developed test scripts using Automated Tools for Functionality, Security and Regression Testing.
  • Wrote SQL queries to test Data Integrity, Referential Integrity and performed Database Testing for the Application.
  • Extensively executed SQL Queries on Oracle tables to verify the data for Back-end.
  • Participated in defect review meetings with the team members.
  • Performed Section 508 accessibility Compliance testing with JAWS, WAT, and ACCVerify etc.
  • Experience in Documentation, PDF & Web Accessibility Testing based on checklist.
  • Perform writing Test Plans, Test cases, Test Scenario for Section 508 based on Technical Standards and Sub Technical Standards.
  • Performed Web Accessibility Testing using 1194.22 Technical Standards.
  • Wrote VPAT for Section 508 Compliance test.
Environment: Windows Server 2005/2008, Oracle10G, ASP, HTML, SQL, TOAD, PL/SQL, Quick Test Professional (QTP), ALM/HP Quality Center.

Quality Assurance Analyst / Web Developer

Confidential, McLean, VA


  • Review and analyze documents for Independent Verification and Validation (IV&V) Team for United States Citizenship and Immigration Services (USCIS), Including Project tailoring plan, Project Management Plans, Requirements, Requirement traceability matrix, Design, and Test Plans and report.
  • Coordinate and Facilitate software life cycle milestone reviews for United States Citizenship and Immigration Services (USCIS).
  • Built the company website to meet rigorous requirements for WCAG and W3C compliance as well as screen reader accessibility.
  • Accessibility Testing with section 508 standards using JAWS Screen Reader, WAT, Talkback, Voiceover, WAVE toolbars for Web and Mobile Accessibility Testing.
  • Source code verification using code analyzers: WCAG, WAVE, ARIA and Juicy Studios .
  • Test and evaluate web interfaces for compliance to Section 508 web accessibility standards and WCAG accessibility guidelines and outline reports detailing accessibility issues.
  • Involved in independent verification and validation (IV&V) support to USCIS for systems engineering.
  • Facilitated and managed meeting sessions with business owners, development team, testing team, section 508 team, change management, release management and processes control branch.
  • Provide guidance to project managers, business owners, development team and subject matter experts to resolve the outstanding issue and action items are taken in the review meeting.
  • Worked closely with development team, testing team, 508 compliance team, IT project managers, business system owners to ensure successful high quality release.
  • Prepared approval and summery report for every release based on meeting discussion.
  • Upload, maintain and Update information technology documents to Information Technology Document Library (ITDL).
  • Involved in section 508 testing, make sure Commercial of the self software (COTS) and GOTS products are meet with section 508 compliance.
  • Involved in Section 508 Independent Verification and Validation (IV&V) testing for USCIS.
  • Participated in cross-functional design meetings with business units to ensure quality.
  • Conduct requirements walkthrough with the Users, Development and Project Management and Testing Team.
  • Participate in cross-functional design meetings with other business owners to ensure quality assurance standards are met in all phases of development lifecycle.
  • Work closely with business owners, development team, testing team to perform redlines of documentation, accuracy of technical content and test verification of technical processes.
  • Participate in various meetings and discussed Enhancement and Modification requests.
  • Use Rational RequisitePro to manage requirements and traceability matrix.
  • Communicated with Application Developers, Project Managers and other Team Members on Application testing status on an on going basis when necessary.

QA/Web Support Specialist

Confidential, Oakland, CA


  • Provide QA support for Web application and site development and oversight and testing of web accessibility and user experience.
  • Troubleshoot/research technical problems, and either correct or recommend solutions. Includes the oversight and testing of accessibility and user experience.
  • Used JAWS, and WAVE to verify web-accessibility of the application for 508 compliance testing.
  • Executed 508 compliance testing checklists and document the result.
  • Collaborate with other groups including Business Analysis, Developers and Infrastructure teams.
  • Researching solutions and testing tools to address requirements.
  • Serve as department technical expert on Web accessibility and usability.
  • Provide guidance and oversees development related to the accessibility and usability of Web applications and sites.
  • Write guidelines, researches solutions and tools, oversee testing of tools and sites/applications, and collaborate on systemwide accessibility initiative.
  • Consulting with customers to document functional business requirements and expectations.
  • Write requirements definitions documents and work with customers to finalize specifications.
  • Collaborating with the ITS technical team on the systems analysis, functional and technical design, product testing, and implementation of applications in development.
  • Coordinating application development projects: Work with customers to design layout and determine workflow. Work with technical team to implement solutions.
  • Test and evaluate software tools for customers, from accessibility and usability perspectives. Document research, prioritize options, and recommend solutions that meet customer requirements and ITS guidelines and standards.

Software Tester

Confidential, Fort Worth, TX


  • Developed Test Plans, Test Scenarios and Test Cases from business, technical and functional requirement & Use Cases.
  • Worked closely with SME's to identify critical business use cases (Scenario).
  • Worked closely with software developers, business analysts, IS operators, and other project management personnel involved in Software Development Life Cycle (SDLC).
  • Performed Manual Testing to check the functionalities of the whole application.
  • Monitor and track details of development cycle for a variety of projects.
  • Conducted different types of testing including, Functional, Regression, Integration, Smoke, sanity, System, 508, UAT Testing.
  • Tracking Requirements of the project through JIRA.
  • Reviewing and executing of Test cases using JIRA.
  • Reviews test results through demonstrated ability to accurately assess output results against expected results .
  • Maintained the automation scripts to perform automated functional testing using Quick Test Professional.
  • Responsible for design and delivery of for all clients on the topics of web accessibility, web standards, accessible application development, and accessibility testing.
  • Daily practice utilizing JAWS screen reader, Zoom text and WAT.
  • Inserted checkpoints, parameterization, regular expressions, and optional steps.
  • Strong PL/SQL, developing database queries for Backend Testing, in-depth Knowledge of Oracle and SQL Server, resolved Database Performance issues.
  • Excellent organizational ability, communication and analyzing skills.
  • Participated in weekly status meeting and defect status meeting

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