SUMMARY:

• Certified Software Test Professional (CSTP) with more than 6 years of experience as a successful Quality Assurance (QA)/Software Test Engineer/Analyst with hands - on in performing both Manual & Automated Testing on cross platforms, browsers, and devices. I’m currently seeking a rewarding position in testing industry.
• Expert in performing various testing - Functional, Regression, Smoke, End to End, Compatibility, Cross-browser, Load/Stress and Usability
• Competent with Manual and Automated Testing tools - HP Quality Center (QC)/ALM, Zephyr, Jira, HP QuickTest Professional (QTP)/UFT, Selenium, BrowserStack
• Extensive experience with HP Quality Center (QC)/ALM - logging & tracking Defect and creation of Test Cases throughout UAT & Software Testing Life Cycle (STLC)
• Ability to conduct meetings, evaluate issues, provide solutions, and drive aggressive timelines
• Expertise in writing, executing and maintaining Test Plans, Test Cases & Test Scripts
• Leading experience of test activities in all aspects of the Software Developing Life Cycle (SDLC) - Analysis, Design, Development, Testing and Delivery
• Extensive experience in Requirements Analysis, Manual Testing, and Test Automation
• Proficient with writing SQL queries for Database/Backend Testing and ETL processes
• Experience with Waterfall, Agile/Scrum, DevOps and XP software development environments
• Able to work closely with business & remote teams to produce quality output as per Test Plan
• Extensive hands-on testing with all aspects of claims processing and configuration
• Well-versed with Mobile Testing of leading-edge mobile apps on various OSs & environments
• Depth understanding of Mobile domains and protocols - CDMA, WCDMA, LTE, GSM, GPRS
• Passionate about quality and driven to accomplish company's goals with full commitment
• Expert in communications, learning skills, committed to deadlines and ready to take challenge
• Ability to prioritize competing demands, manage multiple concurrent tasks
• Adaptable to changing priorities and working in self-managed projects or as a team member

COMPUTER & TECHNICAL SKILLS:

QA Testing Tools: HP Quality Center/ALM, HP QuickTest Professional/UFT, Selenium, Jira, Zephyr, BrowserStack, Maven, TestNG

Operating System: Windows XP/7/8/10, NT4.0, 95/98, UNIX

Database & Language: Oracle, SQL, PL/SQL, MS SQL Server 2000, Access, VBScript, HTML, J2EE, C++, CSS, Java, JavaScript, Python, Perl, HTTP

Environment: s/Process Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), Bug Life Cycle (BLC), Waterfall, Scrum, Agile

Microsoft Tools: MS Office, Word, Excel, PowerPoint, SharePoint, Visio, Projects, Slack

Browsers: Internet Explorer (IE), Firefox, Safari, Google Chrome, Edge, Opera

PROFESSIONAL EXPERIENCE:

Quality Assurance Analyst

Confidential, NJ

Responsibilities:

• Performed E2E, UAT and SIT Testing to conform to BRS, SRS and Use Cases
• Partnered with cross-functional leads to perform User Acceptance Testing for PATIENTCO
• Created and managed test schedules, test data, and Test Cases according to Project Plan
• Performed code coverage analysis of existing code base to evaluate proper test coverage
• Worked closely with PO to understand User Stories to cover all user and functional scenarios
• Created comprehensive & feature-based Test Plans to test web-based and mobile applications
• Performed Mobile Testing for HealthViews App on mobile devices and OSs using Appium
• Actively participated and represented QA Team in walk-throughs, and user group meetings
• Led meetings within QA Team for creating various Test Artifacts with best practices
• Actively participated and represented QA Team in JAD sessions BA and development units
• Provide input and improved defect management process across multiple projects
• Enhanced & maintained Data-driven Automation Framework for MHPD using HP UFT
• Developed user-defined functions, custom checkpoints, and recovery operations in HP UFT
• Supported QA offshore team with new SIT scenarios of My Meridian Health online portal
• Tested HMH App mobile app on various devices such Android, Blackberry and iPhone
• Created complex SQL queries to validate records of critical My Meridian Health processes
• Attended weekly Project Status Meeting with Development team and QA Manager
• Worked closely with QA Manager to define Test Scope, Gap Analysis, Risk and Dependency

Software Test Engineer

Confidential, ME

Responsibilities:

• Wrote functional & non-functional Test Cases, and developed Test Plan as per Project Charter
• Developed Manual Test Cases using HP ALM and Test Scripts using HP UFT
• Led Regression Suite execution & read-outs to upper management during meetings
• Performed various types of testing on Mobile devices - iPhone, Android, Blackberry, Emulators
• Developed Test Plans from UC & Charter while specifying approach, strategy, scope, roles
• Responsible for reviewing user stories, triaging non-conformities, and defect reporting in Jira
• Performed Functional, Regression, and Smoke Testing against Sprints in Agile/Scrum
• Cycle for various e-commerce web-based transactions and business processes.
• Performed backend testing using SQL & PL/SQL queries to validate LTC scenarios
• Designed and developed Test Cases covering positive and negative testing requirements
• Created Selenium WebDriver framework which delivered over 67% automation coverage
• Performed Mobile Testing using Android Studio, ADB command tool, and Appium
• Created detailed data gap analysis between as-is and to-be system for LTC Enrollment
• Utilized element locator techniques in Selenium to develop Test Scripts for LTC Enrollment
• Collected test data results from various sources including log files and system output
• Used cloud-based mobile solutions and automation tools Appium and Device Anywhere
• Represented QA team with strong verbal, interpersonal and written communication

Software Test Analyst

Confidential, NY

Responsibilities:

• Provided daily functional and service level supports to customers using RES
• Acted as SME within QA team for Regional Enterprise Systems knowledgebase
• Performed Regression Testing on business scenarios of reporting and analysis of RES
• Supported all regionally deployed system and applications for Regional Enterprise Systems
• Performed Mobile Testing on Android devices manually for Installation and Repair APP
• Reviewed mobile prototype to design Mobile Test Cases and procedures for IR Mobile App
• Reviewed and enhanced existing automation framework and guided others for adding TCs
• Collaborated with other team members to analyze root cause of issues and solving problems
• Coached and motivated team members to develop efficient and robust Regression Suite
• Identified new scenarios and updated framework with new Test Cases for RES
• Logged issues from Regression Run and documented all the Test Results in MS Sharepoint
• Established efficiencies through best practices, training Junior QAs and setting up standards
• Performed administrative tasks in Arris - create/update users, projects and parameters
• Identified and updated training manuals with thorough user scenarios
• Formulated methods to perform Positive testing and Negative testing against requirements
• Prepared documentations from raw data to present to upper management and teams