SUMMARY:

• Software Quality Assurance professional with 8+ years of experience in Software Testing and Strong understanding of the Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and QA methodologies such as Waterfall, RUP, Agile, Scrum.
• Expertise in Bug tracking using Bug tracking Tools such as HP ALM/Quality Center, JIRA, Applix and Bugzilla.
• Having experience in working with Mainframe and DB2 enjoinments.
• Strong Functional knowledge and testing experience in the domain of Anti Money Laundering (AML) for Banking and Financial, Telecom (Cable), Retail (Ecommerce & POS), P&C insurance, Healthcare & Hospitality, Airline domain.
• Experience with GuideWire products such as Claims Center, Insurance Center, Policy Center and Billing Center.
• Experience testing mobile applications on iOS, iPhone, iPad, Windows, HTC and Android.
• Experience programming in Java, Python, Ly center, Rational Clear Quest, Ab - Initio (ETL tool)

TECHNICAL SKILLS:

Testing Tools: Quality Center/ALM, SQL Navigator, Rational Clear case, Rational ClearQuest, Bugzilla, JIRA, UFT, Quick Test Pro (QTP)

Testing Methodology: Regression testing, Black Box testing, Unit Testing, Smoke testing, GUI testing, Functionality Testing, User Acceptance (UAT) Testing, Integration Testing, System Testing, Data Driven Testing, Back-end testing

Web Technology: HTML, Java Script

Packages MS Office: - Word, Access, Excel, Outlook

Data warehousing Tools: Ab Initio, Informatica Power Center 8.x/7.x/6.x, Power Exchange, Informatica Data Quality, IBM Data Stage 8x/7x, SSIS

Databases: Oracle 10g/9i/8i, Teradata v2r6, DB2, SQL Server 2008, Sybase

Languages: SQL, PL/SQL, C, C++, HTML, COBOL, Core Java, JCL

Database Utilities: BTEQ, Fast Load, MultiLoad, Fast Export, TPump, TOAD 8.0/7.1, SQL*Plus, SQL*Loader, SQL Navigator, SQL Assistant for Teradata

Reporting Tools: Business Objects 6.5, XIR3, Cognos 8 Suite

PROFESSIONAL EXPERIENCE:

Confidential, Mountain View, CA

Mobile QA Tester

Responsibilities:

• Analyze the Business Requirements and closely work with the Business Team to get the clarifications addressed.
• Involved in testing application on different mobile Platform such as iOS and Android devices.
• Involved in creation and revision of test cases in accordance with the latest design specification from product management.
• Create and run script to test new features, bug reporting, developer support, analyze matrices.
• Performed regression testing of weekly builds.
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, iOS etc.
• Wrote and executed manual/automation test cases for Sling TV app on Roku, PC/Mac, tvOS, and iOS, Android, and Xbox.
• Worked with three mobile application simultaneously: iOS (iPhone & iPad) and Android
• Generated various reports and graphs from HPALM/Quality Center and analyzed the testing process overview.
• Performed Functional Testing using HP ALM/ QC and also continuous integration testing for web based applications
• Participated to create Test Analysis reports (TAR) and stored them into the HP ALM/ QC
• Performed Web Testing to check for broken links in a page.
• Tested the UI of the end product on mobile, PC, tablets, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required
• Requested different versions of iOS, Android and Blackberry mobile devices
• Logged defects encountered in the application through Bugzilla during test cycles and conducted fix verification.
• Performed compatibility testing with various mobile handsets to ensure that functionality working as expected.
• Involved in Automation testing for running script and manual testing is to check the video recording for each test results.
• Involved in testing the application by uploading the apk from the UI on select devices
• Test Mobile app's behavior under various interruptions: battery strength (full/medium/low).
• Involved in Flashing stock images on android devices and provisioning (rooting) the devices.
• Actively participate in regular Scrum team meetings to discuss testing process and suggest improvements to the application design and features.

Environment: Automation and Manual testing, Unix/Linux, Agile, ADB Commands, Windows, Mac OS, Odin flash tool, MS Excel, Buganizer, Root kit.

Confidential - Boston, MA

Sr QA Engineer / Mobile

Responsibilities:

• Create Test related documents such as Test Plan, Test Scenario, and Test Cases throughout the STLC.
• Interacted with the business analysis and developers in requirements analysis, review design documents, testing and documents which are developed in to Agile, Scrum, and Confidential environment.
• Performed API/Web services testing using SOAP UI
• Tracked defects using ALM/Quality Center.
• Tested application under the Agile, scrum and Confidential development and process.
• Created and published Test Plan, Test Strategy documents on SharePoint for project team members.
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, iOS etc.
• Worked with three mobile application simultaneously: iOS (iPhone &iPad), Android
• Working on Ipad and Android versions of the apps.
• Developed and executed test cases test Scenarios and followed-up defects using ALM/Quality Center.
• Develop integrations to related systems to exchange requirements, test plans, and defect information
• Developed Web services scripts for a Web service call sing SOAP UI
• Implemented SDLC, QA methodologies and concepts in the Project
• Tested tablet version of sites using variety of iOS and Android tablets.
• Analyzed the Crash reports on various mobile platforms and reported to the development team
• Used ALM/Quality Center for test documentation management and defect tracking.
• Developed and executed test cases and test Scenarios and followed-up defects using ALM/Quality Center.
• Used SOAP for WSDL files validation in Web services testing
• Writing and Executing Test cases for Android Testing
• Ability to work using cross functional using Agile Methodology.
• Performed functional testing of individual modules of the Application on iOS, Android.
• Performed functional testing of individual modules (Accounts, Trading, Quotes and More) of the Application on iPhone, iPad and Android.
• Performed Database testing using SQL queries
• Performed backend testing for data validation using SQL Queries.
• Worked on SOAP XML, Web Services integrated with java Applications using SOA Tools
• Performed negative and positive testing using SQL Queries
• Created various test sets for different test cycles within Test Lab module of ALM/Quality Center and perform the test case assignment within ALM/Quality Center for offshore QA testers.
• Using agile methodology and engage in an iterative workflow and incremental delivery of working software.
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document
• Created various test reports such as Test Execution Status, Defect Status, and Defect Injection Rate through Reports and Graphs feature of ALM/Quality Center and publish them on as needed basis on the SharePoint sit

Environment: API, Rest, iPhone, IPad, iOS, Android, Objective C, XML, JIRA, Web Service, UNIX, ALM/Quality Center, Manual Testing, Windows, MS Office Suite, Black box, Etc

Confidential - Reston, VA

Sr. QA Analyst

Responsibilities:

• Responsible for the specification and Creation of all end-user hardcopy and online documentation for different user groups for Confidential .
• Used JIRA & HP ALM/Quality Center for Test plans, Test cases, Defect tracking, Reporting and Updating status.
• Created defect, bugs and assign to sprints as per the priority of issues.
• Extensively used SQL to perform data integrity test.
• Worked on testing Cross browser Responsive design of the mobile application on various iOS, Iphone, Ipad and Android.
• SET TOP BOX testing which includes DVR, MRDVR, FiOS on the Go, WiFios, Verizon Media Manager
• Reviewed, analyzed, developed test cases, RTM, system flow charts and workflow.
• Performed functional testing, System integration, End-to-End, UAT, GUI and Regression Testing, adhoc testing; bug documentation.
• Performed Web based testing which involved cross browser compatibility, UI validation and Layout.
• Giving Sign-off for production and go ahead for the next phase.
• Involved in testing of Data Warehouse/ETL Applications developed in Informatica, Ab-initio, and Data stage using SQL Server, Oracle, DB2, and UNIX. Ability to evaluate ETL/BI specifications and processes
• Involved in UAT and testing Regression scenario's for the monthly releases.
• Performed Data driven test on the database using HP UFT/QTP.
• Developed and executed SQL queries to validate the data in the back-end Oracle Database.
• Created documents uploaded & maintained intranet web of Verizon communications.
• Performed Sanity testing, Functional Testing, Integration Testing Adhoc & in Regression Testing during multiple releases.
• Reviewed and analyzed Business Technical Requirements, Use Cases and High Level and Low Level Designs.
• Involved in Daily walkthroughs and status calls, to verify the status of the testing efforts.
• Responsible for entering, Tracking bugs in Clear Quest and reporting the defects to the developers for Modification Request.

Environment: Middleware (ETL), .Net, C#, SQL Server, Web Services, DB2, Sales Audit, Mobile Testing, Pervasive, Mercury, Perl, HTML, UNIX, SQL, Informatica, ETL, PL/SQL, MySQL, HP ALM/Quality Center, TFS, MS Visual Studio, Kiosk, HP UFT/QTP, Microsoft Dynamics NAV (Navision), MS Office, MS Project, Windows, Rational Rose

Confidential - Philadelphia, PA

Sr. Facets Tester/ QA Analyst

Responsibilities:

• Performed All phases of end-to-end testing which includes Smoke testing, Functionality testing, Integration testing, Regression testing, back end testing etc.
• Used ALM/Quality center to developed test cases in Test plan module, executed test cases in Test Lab Module, and logged the defect in defect Module.
• Involved in testing the EDI Transactions 270/271 & 276/277 for the HIPAA mandate.
• Extensively used various join and keys for accessing data in the database.
• Conducted testing for implementation of ICD 9 & ICD-10 mapping and crosswalk analysis.
• Entered and verified test cases for ANSI 5010 / ICD 10 implementation.
• Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
• Developed SQL queries as per the request from the business team in SQL server.
• Recommend on implementation of HIPAA 5010 (EDI X12 837,834, 820, 278, 270, 999) in the new System.
• Verified the application’s functionality on different Configurations by performing Configuration Testing and Security Testing. Tested XML request and responses using SOAP UI
• Developed and executed SQL queries for back-end testing in DB2 and Oracle
• Responsible for testing of different Medicare Benefit terms and Programs according to Configuration library.
• Worked on HIPAA Transactions and Code Sets Standards according to the test scenarios such as 270, 271, 276, 277,837, 835 transactions.
• Involved in testing a claim processing system for the healthcare management client system. It allowed the user to inexpensively capture information regarding patient, summary of medical history, symptoms (ICD-10 codes), and treatment (CPT).
• Involved in FACETS Implementation Testing, involved end to end testing of FACETS Billing, Claim Processing and Subscriber/Member module.
• Involved in testing different Medical systems files which include TriZetto Facets, Univera Facets, Mabil, Med access (Med Impact) as well as the Legacy systems.
• Automation of applications, VB scripts, Functions, Object repositories, Data tables in UFT/QTP
• Developed and maintained Confluence page in JIRA for the entire project.
• Logged defects in ALM/Quality Center and interacted with the developers to resolve technical issues.
• EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
• Testing of EDI X12 820 and 834, 835 Transaction se0ts for enrollment and claims processing
• Developed complex level queries using Facets Data Model to retrieve data from Backend.

Environment : TRIZETTO Facets, Para soft, HIPAA EDI, JAVA, CSS, HTML, ALM/Quality center, SQL, SoapUI, Sun Solaris, UFT/QTP, Sharepoint, Sybase, Unix, Hl7, X12, SOAP UI, API, QNXT, Web Service, SOA, ETL, Informatica, Data Warehouse, Agile, JIRA, MS Office

Confidential - Draper, UT

Mobile Tester

Responsibilities:

• Worked with POS System and involved in testing functionalities related to sales tracking, POS scanning, Store ISP, ordering forecast, adjustments, custom retail price and promotions in POS
• Performed functional testing of individual modules (Accounts, Trading, Quotes and More) of the Application on iOS, Android, HTC, Windows OS operating systems.
• Enhanced HP UFT/QTP script using recovery scenarios for error handling.
• Inserted Check Points to check the broken Links, Text, and standard properties of objects using HP UFT/QTP
• Verified test results on Database testing using query skills using SQL and validation
• Responsible for tracking and closing defects using Rally during SIT/UAT.
• Created test plans, test scripts using HP ALM Quality Center and JIRA.
• Executed test cases and reported defects using Microsoft test manager (MTM).
• Involved in Integration, Regression, Performance, Validation, Functional and End-to-End testing on store and merchandising applications that interface with POS
• Developed and executed test cases and test Scenarios and followed-up defects using TFS.
• Designed and maintained test case, test schedules, test plan, test strategy, test assignment documents for various testing activities using SharePoint and Microsoft Test manager (MTM).
• Wrote and modified required UNIX scripts and other SQL validation scripts for Oracle and writing scripts in SQL to validate the outputs analyzed test results and creating performance evaluation reports.
• Performed Functionality testing during the various phases of the application and analyzed the results using HP UFT/QTP.
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database. Created and executed scripts manually for Functionality testing.
• ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Performed system testing, functional testing, black box testing, white box testing, gray box testing, end-to-end and regression testing.

Environment : Windows, HPQC-ALM, SQL, Web Services, TFS, MTM, Rally, QTP/UFT, .net, Mobile Testing (IOS, Android, Windows, SDK, Perfecto Mobile), XML, UNIX, Linux, Soap UI, VBScript, API, Java, Agile, Oracle, MS Office

Confidential - Stevens Point, WI

Quality Analyst

Responsibilities:

• Prepared Test Strategy, Test Plans, and Test Cases based on client's user stories on GuideWire BillingCenter, PolicyCenter, ClaimCenter application.
• Created test cases and test scripts and developed Requirement Traceability Matrix to match the requirements
• Performed Business functionality testing, which involved testing of all core functions of the application
• Developed SQL queries to pull retail and cost records from DB2 and Informix databases.
• Used SOAP UI tool to test SOA based architecture application to test SOAP services and REST API.
• Performed different kinds of testing like Functional, GUI, Integration, Backend, Regression and System Testing
• Analyze the base lined requirements and create the test cases and the traceability of requirements using Quality Center ALM
• Created Automation scripts from End-To-End and regression testing Using Quick Test Professional (QTP).
• Executed Manual test scripts via Quality Center; Extensive Web Testing & Black box Testing
• Wrote and executed test cases in Excel/Guidewire Quality Center for System Testing and User Accepting Testing (UAT)
• Performed cross-browser testing to check the functionality of the application in various browsers
• Interacted with the developers for bug fixes and problem resolution
• Communicated with Insurance Underwriters on any liability issues.
• Performed System and Navigation testing of the Guidewire application.
• Developed SQL queries to pull retail and cost records from DB2 and Informix databases.
• Created test cases for various modules in MS Excel and exported them to Quality Center for Test Case Management.
• Helped in writing business scenarios for E2E testing and providing test data for User Acceptance Testing
• Extensively used Quality Center for Test planning, Bug tracking, and Reporting
• PAS, Underwriting Reinsurer Reinsurance, Annuity, annuities, Casualty life insurance claims IRA PAS policy administration system retirement Guidewire policy center, billing center
• Created snapshots of the bugs/defects to enhance the understanding of the defect for developers
• Developed detailed Testing Strategy for the entire application and developed various types Test cases, Test Scenarios
• Performed backend testing for data validation using SQL Queries
• Involved in the Execution of automation test scripts for web applications
• Actively participated in the Review Meetings for Functional Specifications Document and Technical Design Documents
• Participated in Weekly meetings and walk through to discuss Defect Priorities

Environment : Mercury Quality Center, Web Services, Load Runner, QTP, QMS, JAVA, Rally, Oracle, XML, ALM, API, SoapUI, API, VB.NET, VBScript, Guidewire, Oracle, SQL Server, IBM WebSphere, Windows, UNIX (Sun Solaris)

Confidential - Hoffman Estates, IL

POS Tester/ Quality Analyst

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Used agile systems and strategies to provide quick and feasible solutions, based on Agile system, to the organization
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Developed Test cases, Test scripts from the data mapping documents, functional Specification documents and mapped the test cases with the requirements for generating the Requirement Traceability Matrix (RTM).
• Validated XML request and response with different sets of test data to perform web services payment validation.
• Performed Black box testing and User Acceptance Testing.
• Involved in Integration, Regression, Functional and End-to-End testing on store and merchandising applications that interface with POS.
• Conducted performance testing using SoapUI to implement load and stress test for XML deployment across multiple platform and browser(s).
• Monitored the session logs/log files in Informatica Workflow Monitor. Tested the ETL Informatica mappings and other ETL Processes (DW Testing).
• Wrote and modified required SQL validation scripts, and writing scripts in SQL to validate the outputs.
• Uncovered multiple issues related to the data population in the backend database using Quality Center.
• Developed test scripts for the test cases in Quality Center for functional and regression testing.
• Performed Back End testing by executing SQL queries on Window and UNIX platform.
• Developed and executed test cases and test Scenarios and followed-up defects using TFS.
• Executed test cases and creating defects on Microsoft Test Manager (MTM)
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Involved in coordinating with developers and business owners.

Environment: Quality Center, Windows, Oracle, XML, TFS, MTM, Java, API, MTM, SOAP UI, VB Script, Junit, Python, Ruby, Agile, Html, SQL, UNIX, Toad, MS SharePoint, MS Office

Confidential - Cleveland, OH

QA Tester

Responsibilities:

• Analyzed Business Requirement Document and Technical Specifications Document and scripted the test cases.
• Performed manual and functional testing on various parts of the application and used Quality Center for defect tracking
• Worked with different modules of Quality Center such as Requirements, Test Plan, Test Lab, Defects module.
• Prepared various test reports from Quality Center such as Test Execution Status, Test Execution Summary, Defect Summary/Details report.
• Performed Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing
• Worked on CFPB requirement, Home loan, Mortgage, Home Equity loan, Loan origination process, Loan Suppression.
• Performed various types of testing such as sanity/smoke test, features testing, functionality, interface, regression, integration, GUI, performance, data validation, back end(TOAD), Reports testing
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Created proper ISO documents when issues occur on programs moved to production.
• Assisted with Quality Assurance Audits and Risk Analysis and continuous improvement efforts
• Used Informatica ETL tool for Extraction, Transformation and Loading the data into target database.
• Executed test cases and creating defects on Microsoft Test Manager (MTM).
• Used SQL queries to validate the data between the backend and the front end.
• Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
• Involved in create user Defined Functions and function Libraries using VB Script and load them as Resource Files.
• Created test cases for various modules in MS Excel and exported them to Quality Center for Test Case Management.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Actively participated in Walkthroughs and Daily status report meetings.

Environment: ALM/Quality Center, ASP.Net, JAVA, J2EE, JavaScript, MS SQL Server, Web Services, Quick Base, VB Scripts, Windows, CSS, XML, QTP, DB2, SQL Queries, MS Office, Rational Rose

Confidential - Portland, OR

QA Analyst

Responsibilities:

• Implemented a uniform QA process for dev team, business members and test team to follow.
• Created Test related documents such as Test Plan, Test Scenario, and Test Cases throughout the STLC.
• Worked in Agile, scrum, and Confidential environment in order to change the requirements and features set.
• Provided test team status reports on weekly basis to the project manager.
• Created, updated and maintained the Traceability Matrix mapping the requirements.
• Used HP Service Test for XML based Web Methods testing
• Conducted Functionality testing during various phases of the application using QTP.
• Performed Regression Testing by generating QTP scripts based on the business process.
• Used Fare Quote System (FQS) by combination with the fares and booking conditions stored in the Fare Quote System the price for each sold seat is determined.
• Experienced in FliteTrac, CrewTrac, Crew Recovery Manager (RMC), Tracking System Wide upgrades, Mileage requests for Other Airlines, Mileage Multiplier, Million Miler, Online Airline Reservation system, flight reservations, View Reservations, flight check-in, status and schedules, mobile boarding pass, book and change flights, book car, cruises, flight attendants, pnr, flight scheduling, crew scheduling, flight operations, global distribbution system (GDS)
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.
• Conducted GUI, Backend, Data Driven and Security Testing.
• Created and executed of detailed test scenarios on Credit Card usage in Airline GDS software like Sabre.
• Used HP Service Test for WSDL files validation in Web Services testing
• Worked with Postman Rest Client to validate XML responses for the API requests sent.
• Creating defect cards for the failed tests using Jira for tracking purposes.
• Performed rigorous manual testing such smoke testing, Integration testing, Regression Testing, End to End Testing and System Testing.
• Reported difference when confirmed as issues in Quality Center from SME’s.
• Performed backend testing using SQL queries to validate data.

Environment: VB Scripting, Websphere, PNR, GDS, Quality Center, QTP, JIRA, Agile, Scrum, MS SQL Server, Java, Web Services, XML, SOPA UI, J2EE, XML, HTML, MS Office, MS SharePoint, MS Access, Windows