SUMMARY:

• Overall 8 years of experience in Information Technology as a QA Analyst and Software Testing Engineer in web and client/server applications.
• IT industry experience in Banking, Insurance, Finance, Telecom and Retail domain with strong Business and Functional knowledge of these industries.
• Extensive experience in working on various test strategies and preparing Test Plans, Test Cases Test summaries and Analyzing Test Results.
• Experience in providing customer support in the entire ALM/Quality Center related Technical issues.
• Experienced in troubleshooting the Customization issues in the modules of Requirements, Test plan, Test lab, Defects.
• Experienced in software testing which involved development of test cases and test scripts and User Acceptance Testing (UAT)
• Implemented the Software Development Lifecycle (SDLC) to follow standards in the application development.
• Strong analytical and QA/ testing skills, capacity for work and diagnostic ability, Gathering different kind of projects requirement. Covered Agile and Waterfall models of SDLC.
• Implemented the Software Development Lifecycle (SDLC) to follow standards in the application development.
• Hands on experience in testing of Web based and Client/Server Applications
• Good knowledge of QA methodologies and process of software validation principles.
• Experienced in Test Design, Test Execution & Defect Management.
• Experienced in PVCS version manager for documentation
• Extensive Knowledge about the QA Standards like CMM Levels, ISO.
• Good Understanding of web services and service oriented architecture (SOA), and Object Oriented programming.
• Extensive knowledge on Trading industry, Swap Market, Commodity - Currency Swaps, Trading System, Future, Options Contracts
• Experience of ATM for Test Messages, Transactions, Simulation Test Scenarios.
• Experience in Black box testing, Grey Box testing White box testing and GAP analysis.
• Experienced in backend testing. (SQL, PL/SQL)
• Good knowledge and experience in Prime Brokerage, Capital markets, Trading, Mutual funds and Equities.
• Highly adept in Functional testing using ALM/Quality Center.
• Experience in Web Services Application Testing for Bank/Retail domain
• Exposure to Warehouse Management for Retail E-Commerce domain
• Hands on experience in testing of Web based and Client/Server Applications
• Used Bug & Defect tracking systems (Bugzilla) for entering and tracking of bugs.

TECHNICAL SKILLS:

Testing Tools: UFT/QTP, ALM/Quality Center, LoadRunner 9.5

Platforms: MS-DOS, Windows, UNIX

Languages: C, C++, VB Script, TSL, Visual Basic, .Net, SQL, PL/SQL Internet Technologies VBScript, JavaScript, XML, HTML

Database Technologies: Oracle 8i/9i, MS-SQL Server 2000, WinSQL 6.0

Tools: Visual Studio Test Manager, VSTS, Cognos, Informatica, BI, BO, Business objects Business Intelligence, Microstrategy, CICS, LISA ITKO, RestAssured, mPOS, salesforce, PeopleSoft, SAP, MS Dynamics CRM, SDK, handset, iPad, Teradata, clarity, ppm, Shell scripting, VB script, coded UI, FIDDLER, RALLY, UNIX, LINUX, MDM, Master data management, Advanced REST, Flash/Flex, Adobe CQ5, AEM, Open STA, Test Link, Microsoft ACT, WAPT/WSOP, Hudson, Travis, Firebug, Testlink, etc.

WORK EXPERIENCE:

Sr QA Engineer

Confidential, Long Island, NY

Responsibilities:

• Prepared Test Plan, test Cases, Test scripts and Test data for the application as well as for the database verification based on the functional requirements and test specs.
• Coordinated QA, SIT and UAT sessions and executed UAT scenarios with end users for final approvals and user sign off.
• Working closely with Onshore/offshore resources based in Texas, Florida, and India having daily touchpoint meetings.
• Involved in testing various business rules User/Customer functionalities and Change Processes.
• Prepared user documentation with screenshots for UAT (User Acceptance testing).
• Maintained Test Matrix and Project Matrix using an excel sheet to keep track of the Project's schedule and status.
• Created test exit reports, requirement traceability, MOR report, and updating the share points.
• Performed functional testing of individual modules of the Application on iOS, Android application on iPhone, iPad and Android
• Performed Usability testing for Popsy Interactive app on iPad/iPhone and Android.
• Tested a variety of Mobile apps - Native, Web-based and Hybrid apps in various testing environments - Emulators, Actual Devices.
• SeeTest Mobile testing tools had been used for web Based application to validate function's that can run properly in different kind of Android & Apple devices
• Performed test for Automation Script design for online bank teller application used in iPhone, tablet and all other apple, Android product
• Used HP UFT to REST API automation.
• Coordinated with developers to track the environment down time and minimize dependencies on other teams.
• Reported defects to developer and discussed about the issues in weekly status meetings.
• Coordinated with developers, analyzed and prioritized defects using Defects module in HP ALM/Quality Center.
• Demonstrated ability to solve complex automation challenges involving Ajax, dynamic objects, custom object types, unexpected event handling.
• Attended weekly status meetings with development and management Teams.
• Interacted with development and product management teams for the quick resolution of reported bugs and various technical issues.

Environment: UFT/QTP, SOAP UI, Visual Basics, Java, JavaScript, HTML, Eclipse, Agile Methodology, ALM/Quality Center, SQL.

Sr. EDI/QA Analyst

Confidential, Austin, TX

Responsibilities:

• Develop test plans, and perform system testing, integration testing and regression testing;
• Create, submit and validate all types of EDI transactions sets (270/ 271, 276/ 277, 834,837/835) for submission of Medicaid claims to TMHP;
• Perform Web based testing of business functionality;
• Participate in the identification and reporting of risks and development of mitigation plans;
• Write and analyze ADHOC C reports and SQL queries, research data quality;
• Lead the test team through testing up through UAT;
• Participate in every-day standup meeting as part of Agile methodology;
• Work closely with business owners and SMEs to understand functional aspects of services and identification of system requirements for use case development and testing;
• Involved in testing Web Services using SOA, SOAP UI, REST and Custom Based Approach
• Used queries to validate the user ps data updated in backend databases using SOAP web service requests responses in XML format to/from legacy backend systems.
• Coordinate activities with overall development team, administer the testing problem management process including monitoring and reporting on problem resolutions;
• Provide level of effort, test environment requirements, resource/skills and test schedules for various projects;
• Identify needs and recommend changes to established policies and practices related to testing;
• Participate in gap analysis for ICD-10 and evaluate the impacts on the CMBHS system;
• Acquire in-depth knowledge of the following CMBHS and MMIS functional areas - provider list, prior authorization, and claims;
• Work as the lead for YES Waiver/Medicaid and Substance Abuse Services Claims functional area related to Edits & Audits, and Front End, Back End.
• Maintained schedules and coordinated activities for the CMBHS testing team.

Environment: Microsoft Management studio 2005/2008, Oracle 9i, MS Sql server 2005/2008, DB2/IMS tools, Visio, SQL Server, ER Studio, Magic, Ultra Edit, Win merge, foresight HIPAA validator 7.3, Attachmate - extra x-treme 5.1, Tumbleweed, .Net, Biztalk - 2002 and 2006, MQ Series, SOAP

Sr. QA

Confidential, Chicago, IL

Responsibilities:

• Experience to test along with Agile and SCRUM team.
• Tested NYMEX based Electronic Settlement System (ESS) and generated bug-report.
• Worked on ESS-EPS Integration project to tested new features and functionality.
• Reviewed Requirements, High Level Designs, and Low Level Designs and contributed process improvements.
• Create and review test scripts and test scenarios from functional specification document and loose requirements and store them in Team Foundation Server.
• Enhanced QTP/UFT script using recovery scenarios for error handling.
• Inserted Check Points to check the broken Links, Text, and standard properties of objects using QTP/UFT
• Created bugs in TFS (Team Foundation System) and verified fixed bugs
• Extensively used TFS for test planning, bug tracking and managing and reporting
• Performed the Back-end Integration Testing to ensure data consistency on front-end by writing and executing SQL statements.
• Executed SQL queries on Toad 11.5 and extracts various table- data of database and executed database testing.
• TOAD is used to perform manual test in regular basis.
• Took a leading role in mobile testing of clients' websites on the following platforms (Android, iOS, Blackberry and Windows Phone)
• Performance and Integration Testing of games into Android and interacting with third party games application vendors
• Tested tablet version of sites using variety of iOS and Android tablets.
• Writing and Executing Test cases for Android (Ginger Bread) Testing
• Worked on SQL Tools like TOAD and SQL Server Management Studio to run the SQL Queries to perform manual test in regular basis and validate the data.
• Involved extensively in doing back end testing of the data quality by writing complex SQL.
• UNIX and Oracle are used in this project to write Shell Scripts and SQL queries.
• Worked on trade systems, Settlement Pricing Systems (ESS) to test of various stock products details, trading price and reports verification.
• Executed Software development process along with QA functionality test task on GuideWire Agile software and Confluence for test case management, issue track, acceptance criteria document.
• Created and executed test cases for the future contract expiration and security authentication for privileged users on ESS
• Tested OTC trading systems and identified issues for front end GUI and back end side.
• SOA Approached on system level, service level, integration testing on • Worked with SOA component for XML/HTML message testing
• Executed PL/SQL queries on Toad 11.5 and extracts various table- data of database and executed database testing.
• Great experience in Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer salesforce
• Worked on stored procedure, triggers, functions, joins of PL/SQL and executed back end data base testing.
• Worked as ETL Tester responsible for the requirements / ETL Analysis, ETL Testing and designing of the flow and the logic for the Data warehouse, Data Migration operations.
• Execute test cases for web application testing
• Involved in web application server and web applications test for stock applications.
• Tested database test procedures and executed triggers.
• Created Test Cases and filled on ClearQuest and Quality Center ALM 11.5
• Organized logical flow, schedule and execute test on QC/ALM
• Created, monitored and analyzed test results on QC/ALM
• Tested conditions for web browser, external interface server
• Verified web application server, database server and compatibility testing.
• Tested Internal Interface server of client applications and tracked bugs
• Managed test cases on Agile Rally and Jira Atlassian
• Created test result report and worked on software process development approach on Agile Rally and Jira Atlassian.
• Worked closely with Business Analyst, SMEs and provided QA approach, Test Strategies initially.
• Prepared Master Test Plans, Test Cases for projects; Direct Data Access, Sensitive Data Discovery, Rate Runner Enhancements.

Environment: Quality Center/ALM 11.5, QC 11.0, QTP 9.5, SharePoint, JIRA Atlassian, Rally, SQL Server 2005, TOAD, Oracle 9i, Guide wire, Spy, UNIX, VBScript, Java, C#.Net, SOAP, IBM Series- AS400, HTML,.

QA Engineer

Confidential, Chicago, IL

Responsibilities:

• Analyzed the user/business requirements, functional specs and Use Case documents and created the Test Plans, Test cases for System testing.
• Tested back end Database by writing SQL Queries Manually.
• Exported test cases from Excel Spread sheets to Quality Center
• Actively participated in System testing, integration testing and coordinated UAT.
• Develop test plans, test cases, test scripts, and test suites for performance and automation testing.
• Closely collaborated with UX design team to design the wireframe for Android and IOS platforms.
• Performed end - end testing core mobile applications based on different platforms and operating systems for Apple, Android and Windows smart phones and devices. Validate the OS needs and browser supporting.
• Generated the execution results and sent it across to the team, by way of gathering and analyzing the Test Metrics for the purpose of reporting.
• Created the Regression Test cases and automated them for the purpose of regression testing.
• Developed and maintained automated test scripts to support regression testing and participated actively in system testing and regression testing.
• Performed validation of links, browser compatibility.
• Executed tests and participated actively in system testing and regression testing.
• Developed and maintained automated test scripts to support regression testing.
• Performed Load and Performance Testing. Used Mercury's LoadRunner tool for the purpose of Load, Performance and Stress Testing.

Environment: Windows, Web Logic6.2, Oracle8/9, SQL, PL/SQL, SQL plus, QTP, Load Runner7.5, Quality Center, VB.Net, J2EE, Java, EJB, XML, Lotus Note, Jira.

QA Analyst

Confidential, Bloomington, IL

Responsibilities:

• Managing offshore teams and assigning daily tasks
• Providing test estimates and resource needs
• Managing requirements, test cases and execution in Test Link
• Understanding the functionality of applications using requirements and wireframes and convey the same to team members.
• Gathering queries from offshore team on requirements and clarifying with business team
• Reviewing the test cases, traceability matrix created by team and reviewing with client
• Gathering the test data from data analysts.
• Monitoring execution of test cases in test link on daily basis
• Manage testing in different desktop browsers and devices
• Defect management in Trac
• Verifying the application/service errors using Splunk logs and share logs with Triage team
• Verifying the service responses using Soap UI
• Tested applications on iOS simulator, iPod touch and iPhone device.
• Performed application compatibility testing using different mobile devices and Android Virtual Device installations executed SOAP based web services for API testing using SoapUI
• Coordinating with various teams for test data and for defect resolution
• Creating incidents in HPSM
• Share test execution, defect reports and metrics with client
• Assisting in UAT, Performance and Release testing
• Lead regression testing for changes in functionality based on requirement changes
• Lead service pack testing for post -production defects
• Participating in production implementation and assisting clients for implementation check out

Environment: Quality Center 11.0, QTP 10.0, Clear Quest, Tera-Term, Team Track

QA

Confidential, San Jose, CA

Responsibilities:

• Created detailed use cases, test scenarios and test scripts to cover every aspect of the application.
• Developing detailed QA status reports and tracking key QA milestones.
• Huge Experience in PAS, Underwriting Reinsurer Reinsurance, Annuity, annuities, Casualty life insurance claims IRA PAS policy administration system retirement Guidewire
• Worked with Stakeholders, Business Analyst, and development team to conduct weekly scrum meeting.
• Involved in implementing Agile Scrum methodology for the multiple projects.
• Created Business Requirement Document, Functional Specification Documents, Test plan and test cases for the project.
• Analyzing and refining incomplete and ambiguous requirements.
• Creating test plans, requirement traceability matrix (RTM), and test cases based on the requirements documents.
• Used JMeter to test the performance of the application.
• Performed integration testing and database testing.
• Performed different kinds of manual testing like Functional and Integration and End-to-End tests during different phases of testing.
• Testing notifications in IOS and Android devices (smart phones and tablets) and Blackberry smartphone.
• Scheduling batch test, log and track defects using IBM Clear Quest.
• Actively followed up with developers understanding their challenges and setting up priorities according to planned release cycles.

Environment: Manual Testing, Quality Center ALM/10.0, Windows, Oracle 11g, SRM, JavaScript, VB6.0, Web logic6.0, TOAD, QTP 11.0/10.0, Clear Quest, Putty, WINSCP, Autosys, MS Office

Sr. QA Analyst

Confidential, NJ

Responsibilities:

• Created test plans by analyzing the Business Requirements and System Requirements of the application
• Worked closely with Application Architects, Business Analysts, and Project Managers to discuss and collect business requirements
• Participated in design sessions and application walk through • Developed test scripts for Acceptance test, Maintenance test and Regression tests and executed.
• Used Mercury Quality Center for organizing Requirements, Test Cases and Defects
• Exported test cases from Excel and requirements from MS Word to Quality Center.
• Performed requirements verification, test plan walkthroughs, test case walkthroughs, test case creation, regression testing, functional testing integration testing, and defect creation.
• Checked the data flow from the frontend to backend and vice versa using SQL queries
• Wrote SQL Queries to extract data from various Database tables for Testing Purpose.
• Web Service Application Testing for XML Messages and Web Services Protocols.
• Experience with ATM for test dynamic response messages, and EMV transactions
• Tested links for credit card, debit card, front end GUI with ATM
• Tested POS system software for data validation, data verification.
• Created Business components and BPT test Instances in Quality Center.
• Involved in Back end Testing and execute the SQL queries using TOAD.
• Analyzed data warehouse test strategy decision as the analysis-based test approach versus the query-based test approach.
• Worked with Project Manager to find out project due dates, completion coverage and formed gant chart for scheduling.
• Ensured the Test cases are executed according to the Test Plan.
• Responsible for creation and generation of Test Metrics reports for the project status.
• Executed SQL Queries and Joins to perform database testing using AS400 (DB2).
• Maintained the Test Logs, Test Reports, Test issues, Defect tracking using Quality Center and Bugzilla.
• Performed UAT testing.
• Tested the Application end-to-end in Manual and Automated Testing of the Application
• Conducted Test Case review meetings, attended cross functional meetings.

Environment: Quality Center 8.2, 9.0, QTP 8.2, 9.0, MS Office, Oracle, Weblogic, XML, Sybase, Toad, UNIX

Sr. QA Analyst

Confidential, Dallas, TX

Responsibilities:

• Analyzed software requirement specifications (SRS) to understand the business requirements and reviewed master test plan.
• Tested the brokerage and financial services applications like Equities, Fixed Income, Investment Research, Investment Deposits, Accounts (Accounts Activity, Balance & Holdings, and Portfolio Management) E- statements, Fidelity bonds, Mortgage Modules, Integration Module.
• Worked on FIX messaging and generated various test scenarios to validate different FIX Transactions.
• Involved in developing test plan, designing the test steps, writing Test Cases and running test scripts using
• Test Management Tool Quality Center and QTP.
• Ran manual tests in QC and "passed" them in the "Test Lab".
• Conducted End to End and Black box testing.
• Implemented Mercury Quality Center for Requirement Management, Test Design, Test Execution, Defect logging, Requirement Mapping with Test cases.
• Automated test cases using Quality Center and monitored the defect tracking process, trouble shooting and generating customized graphs and reports for the client.
• Developed Requirement Traceability Matrix (RTM) to track the requirements during the QA testing Phase using Quality Center.
• Executed performance testing on LoadRunner and analyzed graphs, reports.
• Conducted defect review meetings with the team members.
• Worked on supply chain management for managing different consumers.
• Tested Siebel Sales and Call Center modules.
• Tested EIM table mapping and subsequent transfer of Customer data using EIM and SQL queries.
• Extensive Involvement in checking of database tables whether loaded properly or not.
• Writing Sql Queries on Siebel Interface Tables and Siebel Base Tables to check the data to insert properly or not.
• Used Check points to check the expected result of an application.
• Worked on Lock Box Testing for checking counterfeiting to avoid payment possible fraud.
• Accelerates the collection of receivables and makes funds available faster by performing lock box processing.
• Strong skills in Back-End testing using SQL queries generating reports to ensure data integrity.
• Involved in extensive Data Validation using SQL queries.
• Wrote bug description and track bug record in Team Track.
• Extensively used UNIX commands to check the file list and modified the directory.

Environment: Quick Test Pro 9.0, HP Quality Center 9.2, Load Runner 9.0, QTP, SQL, VB Script, Visio, StarTeam, PVCS, VSS, StarTeam, CVS, StarTeam,, PVCS Tracker, DB2, UNIX, Oracle, Team Track, FIX, DB2, XML, HTML.Net.

QA Analyst

Confidential

Responsibilities:

• Understanding the needs and requirements of project.
• Interacted extensively with Business Users/Clients and gathered the requirement specifications
• Performed Requirement analysis and Gap analysis
• Prepared automation Test Plan and Test Strategy for Regression Testing
• Allocated resources to specific functionality and monitoring them
• Preparing the test scenario and test cases.
• Reviewing test cases prepared by other team members.
• System, Integration and Regression Testing.
• Involved in defect tracking and reporting.
• Daily and weekly status report creation.
• Adopting agile testing practices and maintaining Quality Metrics.
• Interacted with developers, designers and various members of my team to discuss and to resolve defects and their priorities.
• Detecting defects & Tracking.
• Took part as a member in projects audit by maintaining the necessary documents.

Environment: Mercury Quality Center, QTP, HTML, VB Script, .Net, XML, VB.Net, MS Office and Oracle.