SUMMARY:

• Seasoned Professional with 12+ years of experience in all phases of software testing life cycle including requirement gathering, scheduling, testing, defect tracking, management and reporting.
• Excellent Leadership skills with over 7 years of team lead experience following the global delivery model (onsite - offshore model).
• Expert in cable, banking and telecom domain.
• Extensive experience in Mobile, Connected Devices and Web Testing.
• Involved in various stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Experienced in managing multiple testing projects simultaneously.
• Expert in preparing test plan, test strategy, test estimates, developing use cases, test scenarios and test cases, test reports and documentation.
• Expertise of testing the application developed using various mobile technologies including iOS, Android, .Net Technology, Blackberry etc.
• Hands on experience on tools - HP ALM, Charles Proxy, Version One, Trello Dashboard, JIRA, SPLUNK, Rational Clear Quest, TOAD, SOAPUI, Postman, Mantis, Device Anywhere, Perfecto Cloud & SeeTest Cloud.
• Strong experience in Sanity testing, regression testing, functional testing, unit testing, system testing, UAT/BAT testing, market app testing and compatibility testing.
• Proficient in delivery of projects using waterfall and agile methodologies and well acquainted with the Software Development Life Cycle (SDLC) with focus on providing a better User experience and Implicit Requirements.
• Participated in design Walkthroughs and Inspection to review Test scripts and results.
• Experience in Black Box, Positive, Negative, Data-driven, Unit, Integration, System, Front-End and Back-End testing.
• Involved in maintaining Test Matrix and Traceability Matrix and performed Gap Analysis.
• Making sure that all test related documents comply with company guidelines, standards and regulations.
• Implemented various grass root level System Test related templates like System Test Plan and System Test results template which are being used across multiple teams.
• Experienced in using software configuration management (SCM) tools like CVS & VSS (Visual Source Safe).
• Proficient in troubleshooting and communication skills.
• Good Documentation and Process Management skills with an ability to effectively understand the business requirements to develop a quality product.
• Excellent team-player with good communication and leadership skills.

PROFESSIONAL EXPERIENCE:

QA

Confidential

• Involved in Mobile - iOS and Android and the Apple TV platform projects.
• Estimating efforts for the projects.
• Driving & mentoring the testing team through daily project execution
• Preparing the overall Test Strategy and Test Plan.
• Reviewing Test Scripts with business partners for approvals.
• Performed Smoke, Sanity, Functional and Regression testing of the mobile, Apple TV and web application.
• Driving & mentoring the testing team through execution, assisting them with issue resolutions, collating data and follow ups with different teams to progress with schedule and deadlines.
• Defect management, preparing execution status, test, defects summary reports and overall progress reports regularly.
• Setting up defect triage meetings and helping developers by providing front end logs using Charles proxy and developer tools, application logs using SPLUK, POSTMAN and middleware tools like ACE, ATF and Swagger etc.
• Collating data and follow ups with different teams to provide progress with schedule and deadlines to client.

QA Lead

Confidential

Responsibilities:

• Estimating efforts and defining the scope of the projects.
• Coordination and communication with the client partners
• Managing all the tracks in the project - waterfall testing, agile testing as well as automation team.
• Preparing Test Plan.
• Reviewing Test Scripts with business partners for approvals.
• Performed Smoke, Sanity, Functional and Regression testing of the Mobile application in Android and iOS devices.
• Driving & mentoring the testing team through execution, assisting them with issue resolutions.
• Working closely with client partners during the Co-location testing phases.
• Attending defect triages.
• Status reporting for test execution, defect summary reports with raising timely risks and mitigation plans with project team.
• Use of JIRA for test execution tracking and Mantis bug tracker for defect tracking.
• Using SeeTest cloud for script execution.
• Using Postman for API testing.
• Using Trello for agile tracking.

Confidential

QA Lead

Responsibilities:

• Estimating efforts for the projects.
• Test Coordinator - coordinating the project execution with the multiple teams.
• Attending the BRD sessions.
• Preparing overall Test Strategy and Test Plan.
• Reviewing Test Scripts with business partners for approvals.
• Performed Smoke, Sanity, Functional and Regression testing of the desktop application.
• Driving & mentoring the testing team through execution, assisting them with issue resolutions, collating data and follow ups with different teams to progress with schedule and deadlines.
• Defect management, preparing execution status, test, defects summary reports and overall progress reports regularly
• Use of Version One for project tracking and Silk Central for defect tracking.

Confidential

QA Lead

Responsibilities:

• Performed Release Co-coordinator role which involved tracking of all the projects in the release and presenting the status to all stakeholders.
• Involved in Requirement gathering & analysis
• Participating and providing feedback on the product or the project during JAD session.
• Provide estimation for QA team for project execution.
• Develop Test Strategy and Test Plan
• Review meetings with business partners and Dev team for approvals for Test Strategy and Test Plan.
• Involved in Review of Test scenarios and test scripts.
• Active participation in test data creation for every release.
• Testing the web services using SOAP UI
• Managing the Requirement Traceability Matrix for the project using HP-ALM.
• Testing of all the MDA (Mobile Downloadable Apps) for iOS, Android and Windows phones and tablets
• Screen Matrix testing to test the look and feel of screens (in different devices) taking visual specs and wireframe as reference.
• Testing performed on real devices as well as mobile clouds - Perfecto and DeviceAnywhere
• Active participation on the defect triages to assure quality within timelines.
• Defect management and reporting (HP-ALM)
• Daily Status reporting to all the stakeholders.
• Presenting the demos for various new initiatives to the Line of Business.
• Hosting the defect status & project status calls with the business.
• Compiled and published Test Completion reports.
• Getting QA sign off for the various projects from the stakeholders.
• Providing support to UAT team while UAT testing phase, resolving their queries and data needs.
• Providing Post Production support during the warranty time.
• Preparing Wiki Pages for the various projects undertaken.
• Figuring out the scripts from the project test suite which needs to be added to regression suite.
• Core member of QA team handling the testing of the Confidential on new Beta OS versions.
• Assigning tasks to team members and tracking the tasks to closure.

Confidential

QA Lead

Responsibilities:

• Participating in requirements gathering with line of business.
• Analyzing the business requirements and creating the test strategy.
• Offshore Lead for New Initiatives and Regression Activities.
• Preparing the Test Plan document and presenting for approvals to all stakeholders.
• Test Estimation for the new initiatives and resource management for regression activities.
• Identifying the test scenarios and assisting the team members in creating test scripts.
• Involved in test data creation and maintaining the test environment.
• Executing Test Cases.
• Hosting defects meeting involving all stake holders of the project.
• Publish the test results and promote the visibility of QA metrics to the project stakeholders.
• Used Quality Center for test execution and Rational Clear Quest for Defect Closure Activities
• Collaborate, communicate with different teams, and triage technical issues across teams.
• Maintaining the Requirement Traceability Matrix for each project.
• Presenting the demos for various new initiatives to the Line of Business.
• Interacting with the functional team and reporting defects.
• Preparing the KT documents and mentoring the new team members.

Confidential

Technology Analyst

Responsibilities:

• Involved in development of High Level Design from BRD.
• Involved in the development of Detailed Level Design from HLD.
• Development of the front end in Adobe Flex 3.0
• Development of action-scripts(java scripting) for front end to interact with database(Oracle 10g)
• Involved in design of database schema using TOAD.
• Creation of database SQL Procedures and Functions
• Unit testing of the application
• Provided support for SIT & UAT cycles.
• Used Quality center for Defect Tracking.

Confidential

Software Engineer

Responsibilities:

• Track the incident reports
• Work on the defect fixes in SQL where the business was implemented
• Complete the Unit Testing of the code
• Tracking defects through JIRA
• Publishing Comparative reports on incidents fixed daily
• Communication and coordination with the test team for testing of the fixes.
• Communication to client