SUMMARY:

• Software/QA/Manual Tester with excellent communication skills and expertise in creating Test Plans, Test Cases, Test Scripts and performing Manual, Mobile, System Integration (SIT), User Acceptance Testing (UAT), Regression and Automated Testing using industry leading testing tools. I’m currently seeking a challenging QA/Software Testing position.
• Hands - on experience supporting web-based, client-server & mobile projects throughout the phases of SDLC
• Experienced in writing Requirements & Test Cases for positive, negative & UAT scenarios using HP QC/ALM & TestRail
• Expert in writing and executing Test Plans, Test Cases and Test Scripts from - Use Cases, DD, Mockups and Prototypes
• Competent in performing Functional, Regression, SIT, Smoke, Cross-Browsing, Manual, Automation and UAT Testing
• Well-versed with Database & data warehouse testing using SQL against SQL Server, Oracle & DB2 databases
• Expert with Automation Frameworks using HP QuickTest Professional (QTP)/UFT, VBScript, Excel and Functions
• Working knowledge of IBM Mainframe online transaction processing program (OLTP) - CICS
• Able to represent QA Team and be liaison between technical and non-technical teams to ensure high test coverage
• User Acceptance Testing (UAT) experience of responsive web and mobile applications
• Excellent understanding and hands-on with developing Automated Framework for Web & Mobile applications
• Competent in developing Test Plans, Test Cases, Test Scripts and RTM from Use Case and User Stories
• Strong track record of embracing continuous improvement (CI/CD) methodologies and provide test supports
• Proficient with Structured Query Language (SQL ) for Database Testing against SQL Server and Oracle
• Ability to effectively understand business and functional requirements to develop Test Plan and Test Case
• Experienced working with web technologies like HTML, HTML5, WSDL, XSD, HTTPS, XML and Web services
• Able to provide quality output by receiving little to no instructions on day-to-day work and minimal supervision
• Proven ability to complete analysis and escalate to resolve open issues and complex problems appropriately to Leads
• Demonstrate strong attention to detail and critical thinking skills, and adapt to challenging and fast-paced environment
• Possess desire and ability to learn new skills and improve upon current skills to better support projects
• Strong verbal & written communication skills as well as interpersonal skills with onsite, onshore and offshore members

TECHNICAL SKILLS:

Software Process & Methodology: Software Development Life Cycle (SDLC), Agile/Scrum, XP, Iterative, Waterfall, Software Testing Life Cycle (STLC), Bug Life Cycle (BLC)

Operating Systems & Languages: Windows 7, 8 & 10, UNIX, Mainframe, Apple/Mac OS, VBScript, SQL, HTML, HTML5, CSS, J2EE, C++, Java, Ruby on Rails, .Net, JavaScript

Testing & Defect Tracking Tool: HP Quality Center (QC)/ALM, Jira, Zephyr, HP QTP/UFT, Firebug, HP Sprinter, Trello, HP Agile Accelerator, Brackets, WAVE

Network Protocol & Database: TCP/IP, Telnet, HTTP, FTP, SQL, Oracle, SQL Server, DB2

Other Tools & Browsers: MS Office, MS Visio, MS Project, BrowserStack, Internet Explorer, Firefox, Safari, Opera, Chrome, Jing, Adobe XD

PROFESSIONAL EXPERIENCE:

Quality Assurance Engineer

Confidential, ME

• Analyzed web-based and mobile Use Case, User Stories and CTP to create Test Cases for Manual & Automated Testing
• Reviewed system and functional requirements to prepare for Automation Test Plans and Test Scripts
• Validated data set up/backend validation is ready for testing to begin by using HP QTP/UFT and ODBC
• Worked proactively with members of onsite and offshore Agile teams for defect resolutions via HP QC, Jira and Slack
• Analyzed defects & test results and performed root cause analysis of key modules leading to failure
• Performed Manual Testing and UAT on MyMartinsPoint Mobile App modules on various Mobile OS and devices
• Coordinated PRC test case review sessions to ensure accuracy E2E completeness of test scenarios
• Converted User Stories and Use Cases into detailed Test Plan, Test Cases and Test Scripts by HP QTP
• Worked with Product Owner (PO) in creating acceptance criteria for MyMartinsPoint patient portal
• Led discussions on selection criteria for Automation from MyMartinsPoint Mobile Manual Test Cases
• Converted Test Cases to Test Scripts with best practices within HP Quality Center (QC) for MyMartinsPoint
• Attended and represented QA Team in Daily Stand-up Meetings to understand test deliverables and provide updates
• Created robust Test Scripts for Membership Enrollment using DP, Actions, Functions & Shared OR
• Mentored Junior QA and ensured defects are logged by following good bug report techniques using Jira
• Retested prior logged Defects in Jira as always requested by Dev Team after hours and on Weekends
• Scheduled MyMartinsPoint Test Scripts for Regression Testing overnight from HP QC & using Driver Scripts
• Wrote Test Cases, tracked Bugs and created test reports using HP Quality Center (QC)/ALM & Zephyr for PRC
• Conducted meetings with internal & offshore teams for requirement clarification, test data and increase test coverage
• Performed User Acceptance Testing (UAT) on Generation’s Advantage modules and PRC
• Provided daily & weekly status report on testing efforts to QA Management and onsite and offshore engineering team

Software Test Analyst

Confidential - WFTOG, IA

• Created and executed Test Cases and Test Scripts by analyzing project documentations available to QA team
• Performed UAT Testing along with SMEs for yourLoanTracker and WFO and logged results in HP ALM.
• Intensively used HP Quality Center (QC)/ALM to write Test Cases, execute Manual & Automated tests
• Performed API Testing for mobile app - Confidential SurePay and WFO integrations
• Effectively communicated with onsite and offshore team members including managers, peers and direct reports
• Performed Functional, Regression, Negative, Integration and Usability testing for WFO - Confidential Online
• Prepared and documented test results from Regression Run and issues from HP QC/ALM with best practices
• Performed Backend Testing using SQL queries to validate Confidential SurePay data in the Oracle database
• Assessed test automation opportunities and approach on stable WFO - Confidential Online modules
• Attended Daily Scrum Meetings and gave test execution status and Test Burn-down info to the team
• Supported multiple simultaneous projects - WFO - Confidential Online, SurePay, yourLoanTracker
• Pro-actively worked with Devs and offshore teams in fast-paced & deadline driven Agile/Scrum environment
• Conducted Test Plan & Test Case reviews and walkthroughs with developers and stakeholders
• Wrote clear and concise defect reports with best practices for via HP QC and Jira
• Verified front-end compatibility, cross-browser testing and responsiveness with various browsers using BrowserStack
• Committed strongly to test deliverables and worked well in integrated developer/tester environment

Functional Test Analyst

Confidential

• Reviewed software & technical specifications to understand functional and technical requirements for Test Design
• Gathered and documented requirements to design Test Cases, Test Scripts & RTM
• Developed comprehensive Manual and Automated Test Cases to verify Confidential Ariba Supplier Network portal
• Conducted Smoke, Functional and Back-end Testing against new Releases & Builds of Taulia business scenarios
• Performed User Acceptance Testing (UAT) testing with BA/SMEs and reported results in HP (QC)/ALM
• Logged & tracked Defects found during UAT, Manual & Automation Testing of Invoice and Billing in HP QC & Jira
• Converted “ Confidential etc” Manual Test Cases in HP Quality Center (QC)/ALM to automated Test Scripts in HP QTP/UFT
• Attended Lessons Learned sessions to provide feedback on issues encountered during Regression, UAT & SIT
• Developed and maintained Test Plans, Manual and Automated Test Scripts for functionality of Confidential Supplier Portal
• Performed Cross-browser Testing and ad-hoc testing on various browsers using BrowserStack
• Designed and developed Test Cases covering both Positive and Negative Testing requirements
• Increased automation coverage to 63% using best practices for automation & in consulting with team
• Created & improved existing Ariba Billing and Invoice Test Scripts with additional test scenarios and features
• Worked with SA, Development and UAT Team to extend testing support during the implementation effort
• Performed User Acceptance Testing (UAT) for various cross-browsers & systems of Confidential Ariba Supplier Network