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Qa Manager/ Lead Resume

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SUMMARY:

  • Test Manager with 16 years’ experience and proven skills in Software Testing for esteemed enterprises with multi - platform, cross-functional teams.
  • Responsible for delivery of Multiple QA projects
  • As an Test Manager responsible of managing diverse QA team onshore/offshore (Functional, Automation and Performance) team size of 15-20 testers , with a track record of delivery, strong strategic vision and demonstrated ability to inspire/mentor QA teams
  • Responsible for creation of Test Strategy & UAT/SIT Test Plan
  • Defining Acceptance criteria for Testing
  • Review/create the requirement traceability matrix (RTM)
  • Active Participation in managing T-COE and providing SQA & tool support and establishing test process.
  • Resource allocation as per their capabilities and project needs
  • Creating and publishing of executive dashboards for periodic reporting
  • Good Experience in testing - Infotainment and Automotive Domains (Bag phone, bench unit and BTT)
  • Experience working/testing in a . NET and Java environment.
  • Partnering with Business/Stakeholder for UAT testing and supporting them throughout the UAT phase.
  • Experience working in ETL testing projects e.g Chase Bank
  • Expert in working with Test management tools ( ALM, Jira, Test Rail )
  • Good experience working with RTC (Rational Team Concert) for User stories.
  • Experience working with and testing RESTful API
  • Handling HR responsibilities for testing team.
  • Leading Automation team ( Selenium and UFT ) and tracking the regression suite coverage for each release.
  • Experience working in Claim adjudication , EDI 835 file generation
  • Experience working in Waterfall, V-model and Agile/Scrum Methodology .
  • Thorough Understanding of Software Development Life Cycle (SDLC) and Software Testing life cycle (STLC) , involved in various phases like Requirements, Analysis/Design, Development and Testing.

AREA OF EXPERTIES:

  • Client relationship Management
  • Vendor Management
  • Team Management/Mentoring
  • Defect Management
  • Resource Management
  • Agile/Scrum Methodology
  • Onshore and offshore model
  • Test Plan Development
  • Test Strategy Development
  • SDLC Implementation
  • STLC Implementation
  • Resource Estimation
  • Test Estimation
  • Test Methodologies
  • Regression testing
  • GUI Testing
  • System Testing
  • UAT Testing
  • Integration testing
  • Application Support
  • Coding and Debugging
  • HP ALM
  • Jira
  • UFT - (Exposure)
  • SQL
  • MS Visual Basic
  • Soap UI
  • TestRail

TECHNICAL SKILLS:

Testing tools: SoapUI, Rest API, ALM, RTC, NeoLoad, Jira, UFT 12.53

Languages: Java, C, C++, Asp.Net, Java Script, VB.Net

Web Technologies: HTML and XML

Database: Oracle 10g/11g/12c, DB2, PL/SQL

Development methodologies: Agile (Scrum) and Waterfall

Operating system: Windows 2000/XP/Vista/7/8/10, LINUX

EXPERIENCE:

Confidential

QA Manager/ Lead

Platform/tools: Windows 10, Jira, Test Rail, Selenium, ASP.NET, Java, PL/SQL

Responsibilities:

  • Manage QA team on hiring and resource allocation as per the project.
  • Manage and support nearshore (Michigan) team of 12 tester to enhance bandwidth and testing cycle.
  • Performing Risk analysis for each AUT.
  • Defining testing timeline and artifacts milestone in Project Plan and tracking them to closure.
  • Managing QA team that included FTE & Contractors and there daily work.
  • Manage SQA vendor relationships and oversee Quality Assurance
  • Recruiting QA Leads as per project needs.
  • Responsible for validating claim adjudication process and generation of EDI 835 file
  • Responsible for tracking testing & releases for EFT, IVR, Mailroom and Medical Management projects.
  • Responsible for E2E testing and third party vendor application Integration validation.
  • Responsible for SQA Process Implementation
  • Responsible for Implementing SQA testing handbook
  • Responsible for validating Test/Beta environment set up.
  • Responsible for creating test strategies and Test Plan
  • Expert in Defect tracking and closure using Jira
  • Expert in managing release/cycle and test suite in Jira
  • Worked closely with Business/Stakeholder for UAT testing and providing assistance in writing test cases, uploading in TestRail, Dashboard creation , defect tracking in Jira until closure.
  • Participate in GO no GO and provide SQA sign off for each application go live.
  • Track test dependency, test execution status and maintain schedule and task completion status.

Confidential

QA Manager

Responsibilities:

  • Resource management & Scoping: aligning QA resource to Development team based on SOW.
  • Managing QA team that included FTEs and Contractors and there daily work.
  • Recruiting QA candidates as per project needs.
  • Responsible for SQA Process Implementation
  • Responsible for validating Test/Beta environment set up.
  • Responsible for generating SQA Dashboard for Multiple LOBs.
  • Responsible for creating test strategies and test plan .
  • Review/create the requirement traceability matrix using ALM
  • Creating dashboard report using ALM for multiple LOBs
  • Expert in Defect tracking and closure using ALM
  • Expert in managing release/cycle and test suite in ALM
  • Worked closely with Business/Stakeholder for UAT testing and providing assistance in writing test cases, uploading in ALM, Dashboard creation , defect tracking in ALM until closure.
  • Participate in GO no GO and provide SQA sign off for each application go live.
  • Collaborating with Product owner for scoping and testing estimation for each sprint.
  • Track test dependency, test execution status and maintain schedule and task completion status.

Confidential, Dallas, Texas

Sr. Project Manager

Platform/tools: Windows 10, Jira

Responsibilities:

  • Create overall program test plan , schedule and test strategy .
  • Create team structure and communication model .
  • Track test dependency, test execution status and maintain schedule and task completion status.
  • Plan, drive and manage meetings to monitor project progress and take corrective actions to manage schedule, resource and quality.
  • Perform risk and issue mitigation planning .
  • Status reporting to client management using ALM tool and Confidential management on program status, updates, dependency, risks and issues.
  • Create management and reporting templates to be used across the program for test reporting, defect reporting and executive summary reports using ALM.
  • Review/create the requirement traceability matrix using ALM
  • Expert in managing release/cycle and test suite in ALM
  • Responsible for UAT testing, Working with Business team and supporting them in testing (Execution, Defect logging & Tracking, Generating UAT Status Dashboard for different LOBs)
  • Conduct GO/No GO meetings for product launches through the program timelines.
  • Plan, drive and manage meetings with Vendors and other business partners involved in the program to track and manage deliverables, schedule and risks.
  • Provide regular status updates to client’s executive’s management and to external business divisions on program progress.
  • Perform vendor management for the client- review vendor timelines, vendor deliverables and change requests.

Confidential

QA Manager

Platform/tools: Windows 2007, SoapUI, Jira

Responsibilities:

  • Managing End to End testing activities for Mopar UConnect .
  • Responsible for testing 2017 Confidential models and its integration on HU (Head units) with SXM and Panasonic.
  • Managing the KIM and Firmware schedule in coordination with SXM and Panasonic for MY17.5 model.
  • Responsible for monitoring Wave and its feature that will be planned for JIT (Joint Integration Testing)
  • Good Experience in analyzing requirements, developing test cases and testing software in a real-time Automotive/Infotainment/embedded environment.
  • Mapped the test cases accordingly to the each process.
  • Identified the gaps and created test cases where needed.
  • Experience in using CAN, Pasalogger, WinSCP for taking logs and side loading apps to HU(Head Unit)
  • Responsible for establishing QA process and standards.
  • Managing and handling Defect Triage meetings with SXM, Panasonic and Confidential team
  • Weekly status reporting (Includes Gaps Identification, Completion of flows and test cases).
  • Preparing report for client meetings.
  • Providing solution to clients.
  • Managing a team of 9 tester.
  • Closing working with Business Owners and Business Analyst(DREs) for Requirement updates.
  • Involved in Strategy meetings and decisions.

Confidential, Detroit, Michigan

QA Manager

Platform/tools: Windows 2007, SoapUI, ALM

Responsibilities:

  • Managing End to End testing activities for Lead Management module ( Confidential ).
  • Responsible for creating UAT Test Plan and Test Strategy documents UAT Phase 2.
  • Mapped the test cases accordingly to the each process.
  • Identified the gaps and created test cases where needed.
  • Responsible for establishing QA process and standards .
  • Managing and handling Defect Triage meetings with GMIT and GM Business owners
  • Weekly status reporting (Includes Gaps Identification, Completion of flows and test cases).
  • Setting up test bed in ALM .
  • Review/create the requirement traceability matrix using ALM
  • Creating various (Test execution, Defect status, Tester progress etc) dashboard report using ALM
  • Expert in Defect tracking and closure using ALM
  • Expert in managing release/cycle and test suite in ALM
  • Preparing report for client meetings.
  • Providing solution to clients.
  • Managing a team of 5 tester.
  • Closing working with Business Owners and Business Analyst for Requirement updates.
  • Worked closely with Business/Stakeholder for UAT testing and providing assistance in writing test cases, uploading in ALM, Dashboard creation, defect tracking in ALM until closure.
  • Involved in Strategy meetings and decisions.

Confidential

QA Manager

Platform/tools: Windows 2007, QTP, Oracle, SoapUI, UNIX, IEXForcaster

Responsibilities:

  • Managing End to End testing activities for Confidential module ( Confidential ).
  • Responsible for creating Test Plan and Test Strategy documents for each release.
  • Mapped the test cases accordingly to each process.
  • Identified the gaps and created test cases where needed.
  • Responsible for establishing QA process and standards.
  • Managing and handling Defect Triage meetings with different QA groups
  • Weekly status reporting (Includes Gaps Identification, Completion of flows and test cases).
  • Setting up test bed in ALM.
  • Preparing report for client meetings.
  • Providing solution to clients.
  • Managing a team of 11 tester.
  • Closing working with clients and Business Analyst for Requirement updates.
  • Involved in Strategy meetings and decisions.
  • Involved in hiring best candidates for project requirement.

Confidential, Findlay, Ohio

QA Manager

Platform: Windows 2000, XP, NET Framework 2.0, Oracle10g,

Responsibilities:

  • Managing testing activities at offshore and their alignment with the onsite team.
  • Managing the team size of 13 member and there daily work.
  • Managing QTP testing activities from onshore.
  • Task allocation to onshore team mates for daily execution.
  • Test Plan walkthrough with Client and getting it signoff.
  • ALM used to execute test cases and defect logged.
  • Interacting with client on weekly basis for project update.
  • Maintaining project documents in SharePoint.

Confidential, Dallas, TX

Test Lead

Platform: Windows 2000, XP, IIS6.0, .NET Framework 2.0, Oracle10g, Java Drools

Responsibilities:

  • Testing various AD modules and ensuring things are working as Expected.
  • Interacting with BA’s for Defect Closure.
  • Test case estimations based on Requirement.
  • Extensive experience in working TCOE framework and providing SQA and Tool support to resource across project as centralized pool.
  • Testing FHA,MHA,CMP,DODD FRANK, CMP PRA,FNMA,VA loans
  • Exacting test loan (Dummy test data) with ETL query from different Databases to QA test environment
  • Preparing Weekly Execution/Defect Status report for Both Client and Offshore Team
  • Coordinated testing activities at offshore and their alignment with the onsite team.
  • Prepared end to end test scenarios and test cases from Requirement.
  • Task allocation to onshore team mates for daily execution.
  • Test Plan walkthrough with Client and getting it signoff.
  • Mercury Quality Center used to execute Test cases and defect logged.

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