SUMMARY:

• Technology professional that holds a Master of Education degree in Data Systems. More than 10 years working experience in Quality Assurance and Software Testing.
• Extensive understanding of software development and project life cycle.
• Knowledgeable of system testing and software quality assurance best practices and methodologies.
• Strong skills in all phases of testing: test planning, documentation, test data set - up, test case development and execution, defect analysis and tracking. Project Management (PMIS) experience includes managing and implementing software/hardware resources; Strong Experience testing mobile applications on Android/iOS devices.
• I received positive feedback/recognition from various Project Managers for the testing efforts. I have been on a highly visible Lectora project since August 2016 and played a key role in its success,.
• I have been the testing Lead Resource on the Lectora project by communicating with the Project Management team on daily status calls and
• By documenting and providing written test results.
• Professional experience in Information Technology with extensive experience in performing Manual and Automated Testing in Web-based and Client-Server applications on different environments.
• Strong knowledge of Software Development Life Cycle (SDLC).
• Experience in developing Test Plans and Test cases using requirements and design documents and Used Cases while specifying Testing Overview, Approach, Strategy, Scope, Roles and Responsibilities.
• Experienced in software analysis, Requirements Management, Quality Assurance and Change Management.
• Experience in Installing and Configuring Mercury Testing Tools (QTP, Test Director and Quality Center).
• Expertise in performing different types of Testing: Black box, Module, Integration, Stress, Volume, System, Performance, Regression and Usability.
• Good understanding of Database Management Systems (Oracle).
• Extensive working knowledge in UNIX and Windows platforms.
• Experience in creating Requirements Traceability Matrices to ensure comprehensive test coverage of requirements.
• Ability to handle multiple tasks and work independently as well as in a team. Good team player with excellent written and verbal communication and interpersonal skills.

TECHNICAL SKILLS:

Platforms: MS-DOS, UNIX, Windows 9x/NT/2000/XP/VISIO

Languages: C, C++, JAVA, J2EE, SQL, PL/SQLAnd Confidential -SQL Scripting, TSL, Python (work with and manipulate strings, perform math operations, collect user input and output results, write to, and read from - files, write functionshandle exception also works with dates and times).

AWS: The Amazon Web Services cloud environment platform, AWS supports an array of cloud service mode including Infrastructure-as-a-Service, Platform-as-Service, and Software-as-a-Service.

RDBMS: Oracle 7.x, MS SQL Server, and DB2.

Web Technologies: HTML, ASP, XML, Java Script, Java Servlets, JSPFront Page, Web Logic, Web sphere.

Packages: MS-Office, MS-Access, and MS-Excel

GUI Tools: Oracle Developer 2000 and Visual Basic 40/5.0

Testing Tools: Win Runner, Test Director, Quality Center, QTP

Reporting Tools: Test Director 7.x, Quality Center, Clear QuestWebTrax, Track

Test Strategies: Integration, System, RegressionUser-Acceptance, Black Box, Stability

Other Applications: Toad, Putty, Exceed, Jack Track, MS Visio

PROFESSIONAL EXPERIENCE:

Functional Test Engineer

Confidential, Philadelphia, PA

Responsibilities:

• Understand the high availability of Confidential, Interact with Confidential Ordering handles End to End process of ordering starting from customer creation (CRM), validating the service availability, credit check, selection of products, promotions, technician availability, completing order and activation of services, Know how Confidential Ordering interacts with external systems
• Support Linux migration which will in turn support increased product set, complexity and Subscriber growth due to VIP/BBE/ILT Projects.
• Regression testing to cover existing functionality, work flow, screen flows, GUI and interface. All LICs (Launch in Context)
• PCE testing and OMS/ Confidential workflow testing to cover scenarios mentioned in Project Description from COR channel.
• It is recommended to run scenarios from Retails FE.
• Confidential Simulator testing - some few flows from simulator.
• Extensive regression testing to cover Product Catalog including UV/Titan flows, Confidential Flows, using new, existing and In-flight customer. Basic flows using Base Offers, promotional Offers and GRT. Bill-to-Bill comparison between EPC & non-EPC implementation. Billing EOD/EOC etc
• Running Smoke test for all env that handling by Confidential, updating the Confidential Tool…& sending Mail.
• Checking /Updating DB - Confidential Ordering database using Toad or SQL Developer…
• Open DEFECTS & follow up thru Chat room with DEV Teams that Defects assign to.

Functional Test Engineer

Confidential, Denver, CO

Responsibilities:

• Understand the high availability of Confidential Integration Mobile Layer(IML) system, understand All acceptance testing and performance testing activities, interfaces and pre-requisites which required in order that testing of Confidential Integration Mobile Layer (IML) middleware as part of connection Manager Solution will meet its objectives.
• Interact with Confidential, Ordering handles End to End process of ordering starting from customer creation, validating the service availability, credit check, selection of products, promotions, technician availability, completing order and activation of services, Know how Confidential Ordering interacts with external systems.
• Going thru the all HLD documents And be accurate with all requirements
• And translate into testing plan.
• E2E testing
• Test Planning
• Test Coordination
• Gathering of content and resources necessary for test case development
• Review and modification of new test cases
• Test Results documentation and associated reports
• Daily Reporting during testing weeks
• Meeting Scheduling (to include testing reviews, kickoffs, etc)
• Managing and Monitoring Issues during testing
• (Including creation of and presence in communication chat room)
• Review and modification of new test cases
• Test Results documentation and associated reports
• Daily Reporting during testing weeks
• Issues Log Management maintained across all projects
• Write and review test plans and test cases with a cross-functional team
• Responsible for documenting department Testing Methods and Procedures
• Design and maintain use cases based upon business and technical specifications
• Prepare and execute test scripts and document test results
• Demonstrate ability to manage multiple priorities.

Functional Test Engineer

Confidential, Irving, TX

Responsibilities:

• mLearning Testing
• Each new release of Java, Flash, or software or hardware releases
• Desktop Defense Testing
• White-Box testing
• Black-box testing
• Grey-box testing
• Unit testing
• Integration testing
• Component interface testing
• Installation testing
• Compatibility testing
• Smoke and sanity testing
• Regression testing
• Acceptance testing
• Alpha testing
• Beta testing
• Functional Testing
• Destructive testing
• Performance testing
• Additionally, Testers Are solicited as needed for testing cycles and be responsible for participating in testing reviews, kickoffs, performing system testing using test cases provided by Testing PM Lead, and providing documentation of testing performed.
• Each system application may have multiple rounds of Unit Regression and User Acceptance Testing. Test Plans Are developed and coordinated for each round of testing.
• The following functions are performed by the resource:
• Test Planning
• Test Coordination
• Gathering of content and resources necessary for test case development
• Test case development
• Tester Identification, Solicitation, Scheduling and Coordination (approx.10 testers per testing cycle)
• Meeting Scheduling (to include testing reviews, kickoffs, etc)
• Managing and Monitoring Issues during testing
• (Including creation of and presence in communication chat room)
• Review and modification of new test cases
• Test Results documentation and associated reports
• Daily Reporting during testing weeks
• Issues Log Management maintained across all projects
• Refine and Maintain testing M&P
• End of Test summary across all project
• Write and review test plans and test cases with a cross-functional team
• Responsible for documenting department Testing Methods and Procedures
• Design and maintain use cases based upon business and technical specifications
• Prepare and execute test scripts and document test results
• Demonstrate ability to manage multiple priorities.
• Experience with a variety of test methodologies, test automation tools, and setting up test environment
• Experience testing mobile applications on Android/iOS devices.
• Follow appropriate change management and implementation procedures.
• Provide technical troubleshooting and coordinates support with internal learning center partners
• Effective written and verbal communication skills
• Hands-on problem solver, detail-oriented, and testing mindset

Sr. SME Engineer

Confidential, Richardson, TX

Responsibilities:

• Support Linux migration which will in turn support increased product set, complexity and Subscriber growth due to VIP/BBE/ILT Projects.
• Regression testing to cover existing functionality, work flow, screen flows, GUI and interface. All LICs (Launch in Context)
• PCE testing and OMS/ Confidential workflow testing to cover scenarios mentioned in Project Description from COR channel. It is recommended to run scenarios from Retails FE. Confidential Simulator testing - some few flows from simulator.
• Testing with Confidential simulator.
• E2E Testing. Care functionality
• Extensive regression testing to cover Product Catalog including UV/Titan flows, Confidential Flows, using new, existing and In-flight customer. Basic flows using Base Offers, promotional Offers and GRT. Bill-to-Bill comparison between EPC & non-EPC implementation. Billing EOD/EOC etc
• Running Smoke test for all env that handling by Confidential, updating the Confidential Tool…& sending Mail.
• Checking /Updating DB - Confidential Ordering database using Toad or SQL Developer…
• Open DEFECTS & follow up thru Chat room with DEV Teams that Defects assign to.

Sr. SME Engineer

Confidential, Frisco, TX

Responsibilities:

• Involved in writing Test Rules based on HLE & DPD Solution document in Quality Center.
• Involved in Internal reviews with team members and External reviews with team and developers and BA’s to evaluate and approve the TR's.
• Involved in preparing scenarios, detailed design (Test Cases) based on TR’s.
• Involved in Sanity testing whenever new build is arrived.
• Interacted with the developers and BA’s for clarifications on Business requirements and specifications.
• Used Quality Center as a Defect Management tool and also for documenting Requirements, Detailed design in Test Plan, and executing the test cases in Test Lab.
• Performed Sanity Testing on Multiple environments to ensure the build is ready to be tested.
• Performed End-to-End functionality Testing, Sanity Testing, System Testing, Regression testing in different System Test Environments.
• Able to work under tight project deadlines and capable of handling multiple tasks.
• Coordinated with Developers, Testers, and Infra/Operational team to resolve critical issues.
• Rebooted the environment, started daemons as required.
• Performed activities through front end applications CSM.
• Ran GSM, GPRS usages through edr creator.
• Ran billing jobs to produce bills for new and different bans types in different billing cycles.
• Ran IHAP services through EUD tool for different activities.
• Functional and Regression system test of 2012 Samson releases
• UAT test support, as part of post Hand-Shake phase
• Test Automation of major system business flows and execution of automated test packages during every Samson release
• Performance Test of all 2012 Samson releases
• Involved in Confidential -ensemble testing.
• Worked on Online CSM, Billing, Price plan etc.
• Performance Test of Migration to Itanium and Disaster Recovery projects - the key 2012 projects in Confidential -Mobile account.

Sr. SME Engineer

Confidential

Responsibilities:

• Analyzed and translate customer business requirements, ALL documents for Confidential applications following the Confidential /DCM requirements documents for regression, and project application that include Confidential applications, UNIX, Telegant, and CSM.
• Managed client requirements as part of the software development life cycle (SDLC) and testing life cycle processes.
• Tested E2E scenario as part of system test on web-based software billing applications using testing methodologies via HP Quality center and managed defects accordantly in HP QC.
• Worked with Confidential worldwide testers, managers and support on testing and defects resolutions

Sr. SME Engineer

Confidential

Responsibilities:

• Analyzed and translate customer business requirements, planned and wrote professionally STD and STP documents for Confidential applications following the requirements documents for regression, and project application that include AMSS, OMS, AAM, billing
• Managed scenarios BRs and TRs and review meetings with developers / BA and team management
• Managed client requirements as part of the software development life cycle (SDLC) and testing life cycle processes.
• Analyzed feedbacks from clients to improve systems, processes, and follow up on testing performance.
• Tested E2E scenario as part of system test and UAT tests on web-based software billing applications using testing methodologies via HP Quality center with offline and online production platforms, and managed defects accordantly in HP QC.
• Worked with development on fixing and improving the customer applications
• Worked with Confidential worldwide testers, managers and support on testing and defects resolutions
• Supported UAT testers and development on customer site and remotely
• Prepared presentation and training kits for knowledge transfer and training purposes, Involved in writing internal procedure documents.
• Experience planning and executing various phases of testing like System, End to End, UAT and Performance
• Ability to prioritize and handle multiple projects simultaneously

Associate Quality Analyst

Confidential, Tulsa, OK

Responsibilities:

• Designed test cases and wrote test strategy and test scripts.
• Executed of test plans, test cases based on business requirements of the application.
• Involved in Confidential -ensemble testing.
• Worked on Online CSM, Billing, Price plan etc.
• Wrote complex DQ queries to perform backend testing and tested CICS module manually as well as using Winrunner.
• Documented and analyzed Test results using Test Director
• Used TTrack for Defect tracking.
• Reported defects found during test cycles and Track the defects and retest fixed programs.
• User interface and business requirement analysis
• Functionality and GUI Testing
• Functional Testing
• Performance Testing
• E2E Testing
• Back-end testing using Datacom (DQ)
• Regression Testing using Automated Tools