SUMMARY:

• 11+ years of experience as a Test Lead, Techno - Functional Consultant involved in Business Requirement Gathering, Process Management, Quality Assurance and Testing.
• Certified Salesforce Administrator with good experience in Administration, Configuration and Customization, Data Migration and Support of Salesforce CRM.
• In-depth knowledge of all phases of Agile with concentration on Identifying gaps and understanding the change requests, Development, Defect Fixing, Unit Testing and Implementation and Production Support.
• Hands on Experience in tools REST API, POSTMAN, SOAP UI etc.
• Involved in testing of various applications migration to Cloud AWS, Azure, PAAS platforms like Openshift, Cloud Foundry.
• Experience in CRM with extensive knowledge of various project methodologies and Industry knowledge across the industries of IT, Financial Services etc.
• Accomplished understanding of the SDLC, STLC including effective communication skills to facilitate work sessions between senior level business representatives and IT.
• Experience with Web application standards and API’s.
• Exposure to Test Automation tools and frameworks.
• Strong gap analysis capabilities which involve determining, documenting and approving the variance between business requirements and current capabilities.
• Experience in Data Analysis involving Data Conversions, Data Transformation, Data Quality Analysis, Source Systems Analysis and Reporting Analysis.
• This includes performing documentation of Data Integration between various systems, sources, and databases.
• Experience in Quality Assurance (QA), reviewing and defining Test cases, reviewing and maintaining Test scripts, analyzing bugs, interacting with team members in fixing errors and conducting User Acceptance Testing (UAT).
• Interacting with the client, team, and associates to facilitate smooth communication to understand and analyze the requirement and also to identify appropriate solutions for problems.

TECHNICAL SKILLS:

Domain: Banking and Finance - Investment, Retail and Private/Wealth Banking

Test Management Tools: Quality Center, ALM, Zephyr

Project Management Tool: JIRA, TFS

Methodologies: SDLC, STLC, Agile (Scrum)

Databases: MS SQL Server, Oracle

PAAS Platforms: Azure, AWS, Red Hat’s Openshift

Lift & Shift Cloud Migration Tools: Platespin, Atadata, Apprenda

API Testing Tools: SOAP UI, SOA Test, POSTMAN, RestClient

Automation: Selenium, SOA Test, TestNG

Cross Browser Testing Tools: BrowserStack, Saucelabs

Markup Languages: JavaScript, XML, JSON, YAML, Cucumber, Gherkin

Cloud: Salesforce

PROFESSIONAL EXPERIENCE:

Confidential

Technical Test Lead

Responsibilities:

• Responsible for Client management / expectation and understanding client requirements for modernizing applications and transformation on Cloud.
• Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
• Work closely with project owner in backlog management and continuous delivery of features.
• Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.
• Managed project scope to ensure delivery was compliant to scope commitment.
• Tracked and managed product backlog, burn-down metrics, and task break-down.
• Involved in application migration on Cloud/AWS Infrastructure and transformation from E2E.
• Take a lead role in analyzing, configuring, testing the technical aspects of the projects.
• Involved in testing functional requirements on POSTMAN and SOAPUI.
• Initiated E2E automation for all the API testing requirements.
• Involved in SIT/UAT demo’s and collate the feedback from Business.
• Maintain QA Stories/Tasks/Deliverables and Test Artifacts in JIRA.
• Addressed problems through risk management, update and maintain existing Quality Assurance/testing standards, formats & templates, processes and procedures.
• Streamline and enhance the testing process & procedures to ensure following are effective, efficient and standardized
• Test Estimates Test Strategy Test Plan, Test Execution and Status Reporting(Weekly/Monthly)
• Providing Testing solutions for proposals and effort estimates for the same.

Confidential

Test Lead

Responsibilities:

• Manage communication among reporting team, quality assurance team and internal client service personnel regarding status.
• Worked as Onsite Co-ordinator/Test Lead, at Client location UK for 2 years.
• Lead Management - Manual creation of Leads in SFDC.
• Contact Management - Contact Creation process, Contact Update process, Contact Delete process.
• Opportunity Management - Opportunity Creation through Internal Sales Involvement, Opportunity Creation through Accounts, Opportunity creation through Lead Conversion, SFDC-BOOST Integration.
• Accounts Management - Account Creation process (Salesforce Integration), Account Update process, Account Delete process.
• Key person for Functional and non-functional testing of web based & Client/Server, cloud based applications.
• Worked as Scrum Master following Agile Scrum/Kanban methodology in the project using tool JIRA.
• Involving in the framework development using Selenium.
• Involved in requirements analysis and E2E testing using Web service tools like SOAP, REST Client and SOA Test.
• Involved in writing Feature files using BDD approach/Gherkin.
• Assist in performing Quality Assurance checks in reports generated using Workday.
• Take a lead role in analyzing, configuring, testing the technical aspects of the projects.
• Documenting the acquired results of analysis as well as obtaining sign-off from the appropriate parties.
• Worked with project team to design and execute test scripts and test scenarios.
• Coordinating with Workday teams that test, validate, evaluate new applications and functions, and determine issues in services and software.
• Managing any change requests related to the working project plan daily to meet the agreed deadlines.

Confidential

Techno-Functional Consultant/SME

Responsibilities:

• Coordinate with client to understand the requirements, queries, along with daily status calls.
• Preparing business components, test data and test cases using HP Quality Center9.2.
• Executing test cases for every cycle and performing regression testing.
• Part of IT functional team to support IT Developers and Business teams.
• Assist in performing User Acceptance Testing (UAT) which involves executing E2E test plans, validating test scripts, defect resolution.
• Work hand in hand with QA testers, developers and business in order to address the various defects logged during the UAT process and resolve it before the production phase

Confidential

ETL Test Lead

Responsibilities:

• Understanding business requirements.
• Preparing test strategy, test cases, status reports
• Documenting the acquired results of analysis as well as obtaining sign-off from the appropriate parties.
• Working with project team to design and execute test scripts and test scenarios.
• Coordinating with Workday teams that test, validate, evaluate new applications and functions, and determine issues in services and software.
• Executing test cases for every cycle and performing regression testing.
• Defect logging and tracking done in Mercury Quality Center 9.2.
• To conduct peer reviews for all test documentation.

Confidential

QA Lead

Responsibilities:

• Configure Salesforce.com based on the business requirement.
• Manage security, users, roles, profiles, queues, sharing rules and other setup options in multiple instances of Salesforce.com.
• Created Custom objects as per the requirements.
• Create workflows to automate business processes.

Confidential

Business Analyst

Responsibilities:

• Understanding and Analyzing Change Requirements/Enhancements.
• Performing data load in QA environments.
• Verifying the end to end ETL flow for every requirement.
• Preparing test cases, test data, status reports & test summary documents.
• Executing test cases for every cycle and regression testing.
• Coordinating with Business Analysts for requirements walkthroughs and Business users for clarifications. Following up with development teams for fixing of defects.
• Defect logging and tracking done in Mercury Quality Center 9.2.
• Individually tested and delivered few releases.
• Involved for production checkouts and release as and when required.

Confidential

Functional Consultant

Responsibilities:

• Understanding and Analyzing Change Requirements/Enhancements.
• Preparing test cases, test data, status reports & test summary documents.
• Executing test cases for every cycle and regression testing.
• Coordinating with Business Analysts for requirements walkthroughs and Business users for clarifications. Following up with development teams for fixing of defects.
• Defect logging and tracking done in Mercury Quality Center 9.2.
• To conduct peer reviews for all test documentation.
• Individually tested and delivered few releases.
• Involved for production checkouts and release as and when required.

Confidential

Software Engineer

Responsibilities:

• Understanding and Analyzing Change Requirements/Enhancements.
• Preparing test scenarios and test cases.
• To conduct peer reviews for all test documentation.
• Preparing and executing the manual test cases based on functional requirements.
• Reviewing of test cases and test case results.
• Involved in defect prevention, defect fixing, bug reporting and bug tracking.
• Lead person for performing quality assurance and quality audits in the project.