Quality Assurance Analyst Resume

SUMMARY:

Experienced quality assurance professional with a proven track record for maintaining, testing and improving websites for large international and national media and financial institutions. Ability to manage large, international teams comprised of technical, business and service professionals. Skilled in testing mobile, touch device and desktop web application including responsive web sites, web analytics, A/B testing and effectively works under deadline. Works well as a team player, is detailed - oriented and ensures high quality products and services.
Seeking a senior quality assurance role as a full-time employee in a media/scientific/financial/retail company.

AREAS OF STRENGTH AND EXPERTISE

PROFESSIONAL EXPERIENCE:

Confidential

Quality Assurance Analyst

Full stack testing of the consolidation of billing systems for 3 major companies into one system due to acquisitions by Charter, of Confidential and Bright House Networks (ongoing project). Trains and mentors new testers.

Confidential

Quality Assurance Analyst

Became subject matter expert in billing systems for CSG and ICOMS and various divisions around the country.
Tested many new features and enhancements to the portal payment flow such as e-wallet, Future Dated payments and autopay. Worked directly with automation team to identify tests that were good candidates for automation, those that were not and that the tests were valuable to the project.

Confidential

Quality Assurance Analyst - Team Lead

Lead Quality Assurance Analyst for the new website, “The Tonight Show with Jimmy Fallon” winning an Emmy award for digital excellence.
Takes lead in quality assurance of software development team using Agile methodologies for high profile social networking website (openforum.com) working with offshore teams and manages vendors.
Well versed in content management testing using Drupal and proprietary tools, as well as a QA on national/international online advertising campaigns using interactive Flash presentations and micro-sites. Accessibility testing for compliance per section 508.
As admin of JIRA, developed the User Story/Defect Tracking workflow for team of 50 (Producers, Developers, Build Managers, Tech Leads, Dev Ops, DBAs, and Quality Assurance Analysts).

Confidential

Quality Assurance Engineer - Team Lead

Led team, assigned QA resources and maintained deadlines with project managers and development team. Quarterly, led team of 20 testers in testing Schwab’s Quarterly Portfolio Profile, which reached over 5 million customers via PDF.

Confidential

Quality Analyst

Developed templates for project status, bug tracking and test case writing. Performed testing and QA for the migration of the entire Confidential .com site from .JSP to .NET.
Led QA for ecommerce/subscription process, online applications and products for financial advisors and individual investors as well as news, financial data and video delivery. Tested code for tracking site traffic and advertising.

Confidential

Web Developer (R&D)

Developed successful corporate intranet for London HQ to help employees choose company stock/benefits by using a logic-based algorithm based on laws for each of the over 175 countries where employees resided.
Co-developed a user creation tool to support RBIT ( Confidential Bridge Internet Toolkit), a server configuration for 3rd party clients to co-brand and deliver Confidential news and data.