SUMMARY:

• Accomplished and versatile IT professional with broad expertise collaborating with global, cross - functional internal and external clients for QA operations.
• Analytical problem-solver, driving innovative solutions for quality assurance using Waterfall/Agile methodologies.
• Serves as a goal-oriented team leader, team player and individual contributor with proven success managing/testing multiple projects simultaneously.
• Prudent decision-maker with exceptional interpersonal and communication skills.
• Executed all phases of software development (SDLC) and quality assurance (QA) lifecycle
• Successfully led onsite/offshore projects located in different continents and time zones
• Technical proficiency in testing Client server/Web (Internet, Intranet, e-commercee-business), Terminal, mobile, (iOS, Android), business intelligence (BI), UNIX, mainframe applications
• Utilized knowledge in Agile/Scrum (Sprint Models), Waterfall, FDD models
• Designed, developed and implemented test plans and test cases for both manual and automated testing
• Translated knowledge in Selenium, Robotic Automation Process (RPA), Cucumber automation tools
• Well-versed experience working with BRD, FRD, Use case, user story documents
• Displayed expertise in the black box, white box, interface, integration, system, cross-browser, batch jobs/Process, web services, SOAP UI, API, XML, Database testing and methodology.
• Participated in and scheduled defect review meetings, and coordinating user acceptance testing (UAT) and management reporting
• Collaborated with users, business, infrastructure, development, QA teams, communicated and document technical concepts, procedures, processes
• Amalgamated with commercial, personal insurance, security, financial services, E-learning, supply chain, pharmaceutical, lottery domain
• Extensive experience working in an Agile environment ( Attending Retro, sprint planning, sprint review, daily scrum) meetings in bi-weekly sprint cycles.
• Experience in evaluating tools and assisting management in decision making

CORE COMPETENCIES:

• Test Planning/Execution
• Full Cycle Software Development
• Leadership/Team Building
• Manual/Automation Testing
• Test Automation ( BDD )
• Test Data Management
• Mentoring//Knowledge Sharing
• Test Effort Estimates
• Onsite/Offshore Coordination
• Collaborative Communications
• Worked Cross Functionally
• Defect Management
• Agile/Scrum Methodologies
• Web/Mobile Testing/Perfecto
• Guidewire ( Claims,Billing,Policy )

TECHNICAL SKILLS:

Testing Tools: QTP, Quality Center, Rational Robot, Clear case, Test Manager, RequisitePro, ClearQuest, Win Runner, Test Director, PVCS Tracker, Kintana, TFS, Selenium, Cucumber,JIRA, TM for JIRA.

Operating Systems: Windows 7, UNIX, Windows NT/2000/XP, Android, iOS

Languages: Developer 2000, Visual Basic, Java, VB.NET, SQL, PL/SQL, SQA Basic, TSL

Database: Oracle 8i, SQL Server, MS-Access, DB2

Web Technologies: HTML, JavaScript, VBScript, ASP, Java, XML, ASP .NET, C sharp, share point, BizTalk, webMethods (Integration Server)

Web Servers: IIS, Apache, Web Logic, WebSphere

Reporting Tools: Tableau, Business Intelligence, DataStage

Documentation Tools: Microsoft Office Suite (Word, Excel, PowerPoint, Visio), SharePoint, JIRA

CAREER OVERVIEW:

QA Developer/Analyst

Confidential, RI

Responsibilities:

• Created test cases using JIRA ( Test Manager for JIRA ) based on user story documents
• Performed Digital Solutions Mobile testing (Android, iOs ) using physical devices and cloud based Perfecto device for various Mobile versions
• Tested Claims, Billing, Policy Center tools for end to end Insurance transactions from Issuing Quote to Policy to Customer. Used SQL Server for data validation
• Performed API testing for various insurance services
• Executed Cucumber/BDD tests for Smoke and Regression testing
• Worked closely with project management, developers and business analysts in successfully implementing Agile in the QA process
• Mentored New Hired members, Support Product Management team for Production issues and fixes.
• Responsible for Test Data creation and managing the data for different cycles
• Reviewed and evaluated TM for JIRA and provided feedback /Assisted Management in decision making with the tool.

Environment: Java, Gherkin, Guidewire, Eclipse,JE22, SQL Server, DB2, Office 365, SharePoint, JIRA, SOUP UI, HP ALM,TM for JIRA.

QA Lead/Senior QA Analyst

Confidential, Greenwich, RI

Responsibilities:

• Applied hands-on testing for multiple projects, managing onsite and offshore resources. Used HP ALM for test planning and test case development and was responsible for scheduling, data setup for UAT and support
• Utilized BDD automation tool for regression testing; DB2 and SQL Server database for data validation; UNIX system for lottery transactions; and JIRA/ALM for defect tracking and status reporting
• Tested mobile App ( Using Wifi, internal network and Bluetooth )terminal and web applications as well as BI reports and data feeds. Generated BusinessObjects (BO) reports testing by performing extract/transform/load (ETL)
• Worked closely with project management, developers and business analysts in successfully implementing Agile in QA process. Mentored junior members of team located at different continents
• Supported and coordinated customer acceptance testing (CAT) and site releases

Environment: Java, JE22, SQL Server, DB2, Office 365, DataStage, Tableau, SharePoint, JIRA, SOUP UI, HP ALM, UNIX

Test Consultant

Confidential, RI

Responsibilities:

• Attended user story review meeting with business users and one-week Agile boot camp as part of project.
• Created test plan and detailed functional test cases for each sprint using Quality Center
• Collaborated with business users and business analysts on backlog item clarifications.
• Coordinated defect review meetings and executed smoke tests using QTP

Environment: Java, JE22, SQL Server, MS Office, SharePoint, Quality Center, ClearQuest

Senior Test Analyst

Confidential, Westbourough, MA

Responsibilities:

• Created test plans, detailed test cases and test execution.
• Performed backend and storing procedures testing to ensure data storing in right tables based on relationships
• Liaised with offshore development and QA teams as well as business users to gather test requirements; and attended daily scrum meetings and defect triage meetings for centralized database implementation of products

Environment: Visual Studio 2010, Test Manager, SQL Server 2008, TFS, MS Office, Windows 7, Quality Center, SharePoint

Senior QA Analyst

Confidential, RI

Responsibilities:

• Partnered closely with business users and development team to interpret business requirements and with system analysts for issues and resolutions.
• Worked on production-related change requests submitted by users
• Created master test plan and detailed functional test cases in Quality Center for functional, system integration, end to end and security tests.
• Tracked and managed defects, keeping QA manager appraised of status
• Oversaw test execution on new builds in test environment; signing off on builds and promoting to UAT, and supporting business users, developing test strategy and coordinating UAT
• Performed web services and XML validations for integration testing; and performed batch testing process for all sales orders to ensure all they were updating correctly in host system

Environment: Visual Studio 2008, SharePoint, .NET, TFS, Quality Center, Oracle, SQL Server, Windows 7, UNIX, RF Putty, Citrix Server, Office 2010, BizTalk, XML, FTP Surfer, webMethods

Senior QA Analyst/UAT Coordinator

Confidential, RI

Responsibilities:

• Tested application functionality and integration testing with different downstream systems. Executed automated smoke tests scripts and worked with automation team for test data and regression scripts.
• Facilitated integration testing efforts with various teams and test leads; defect review meetings with developers and businesses analysts; and application deployment to different test environments (Dev, QA, staging).
• Performed database testing for data validation and account migrations; and web services testing with XML data using Soup UI tool and in-house test harness. Trained new hires in getting familiar with application and environment; and assisted other team members in executing plans that were interdependent.
• Worked with underwriting, sales and client processing teams to define end to end test cases for insurance system; users to execute business test scenarios and UAT; and program, project and QA managers for issues and clarifications.

Environment: Microsoft.Net framework, Visual Studio 2005,2008, XML,VB.NET, Win forms, TFS, BizTalk, SQL Server 2005, SharePoint, ClearQuest, QTP, Quality Center 9.2, MS Tools 2010 (Word, Excel, PowerPoint, Visio, Outlook)