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Staff Quality Assurance Engineer Resume

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San Ramon, CA

SUMMARY:

  • To obtain a leadership role that will effectively utilize my skills and experience to increase the software quality of products and improve the customer satisfaction.
  • Successfully built and managed local and global QA teams, excellent history of leading QA projects for 14 years with customer and product focus.
  • Excellent interpersonal communication and collaboration skills with cross functional teams, vendors, and customers.
  • Responsible for defining, developing and implementing QA strategies and processes.
  • Proven track record for successful test automation, test management and test execution.

TECHNOLOGY:

  • System Integration, Sanity, Regression, End to End, Performance and Scalability testing, BDD, Agile and Waterfall
  • Selenium Webdriver, Appium, XCUI, Tcl, REST, Cucumber, SilkTest, Shell Script, Postman, SoapUI, VMWare, Dockers
  • Java, Xcode XCTest, Swift, Python, TestNG, Junit, C, C++, Assembly Languages, Protractor, Jasmine
  • Ixia, IxNetwork, Wireshark and Spirent, Performance and Load testing tools like Gatling & JMeter
  • Experience using UNIX, Linux, Windows, Jenkins, Git, Clearcase, JIRA, Rally and similar Project Management System
  • Training in Predix, Oracle Database, Agile, C++, OOD, OOA, OOP

EXPERIENCE:

Confidential, San Ramon, CA

Staff Quality Assurance Engineer

Responsibilities:

  • Responsible for leading the quality engineering, testing and automation efforts of Predix Edge products, technology and services for Predix IIOT solution. Defining testing processes, identify testing gaps, define and manage test plan for system integration and end - to-end BDD test scenarios, promote best practices across the organization.
  • Develop and enhance test infrastructure used across teams with large number of edge devices.
  • Managing deliverables and mentoring QE team members.
  • Collaborate with globally distributed development teams, UX teams, product managers, project managers to analyze and assess features, platforms, devices, and dev ops team for all Jenkins CI/CD activities. Ensure complete test coverage for all features on all supported devices, pipelines, platforms, and devices.
  • Perform manual, automation and system integration testing of UI, back-end, and end-to-end feature set of cloud platform on virtual devices for Predix Edge Manager and Predix Edge Technical Console.
  • Responsible for defining and designing testing strategy and implementation for all products released by Confidential Innovation team.
  • Provide expertise in design, architecture, development and shipping from QA perspective. Driving QA efforts across unit, module, system integration, user acceptance, scalability, and performance testing.
  • Have proven track record of successful problem definition, decomposition and estimation. Lead impact assessment and decision related to QA plan and strategy for the whole release.
  • Mentoring team members and lead quality initiatives in large development efforts. Experienced in effectively delegating work.
  • Provide expertise in test automation while managing deliverables, mentoring and training team members in the process.
  • Lead team to develop and execute test plans and to use test automation techniques that fit the problem space. Able to work well with global teams, and assign, align and schedule resources per the project priorities.
  • Actively participated in talent acquisition and on-boarding.
  • Collaborate with globally distributed front end development teams, UX teams, product managers, project managers to analyze and assess features, functionalities, platforms, devices, operating systems of applications and dev ops team for all Jenkins CI/CD activities. Ensure test coverage on all supported devices, platforms, and OSs. Simulate front end testing, for ThingWorx IoT platform. Perform manual, load and performance testing for all frontend applications. Initiated back end testing activities within the team.
  • Used Postman and SOAPUI application for backend testing of secured REST APIs on Predix, AWS platforms.
  • Designed and developed automation framework using Selenium web drivers, Java, and enhanced it to be a data driven framework with input and output from Excel sheets. Developed data driven automation for ROI calculator, Market Place and Drupal Content Management projects.
  • Automated Oil & Gas Wellhead application, Brilliant Factory, Customer Experience Content.
  • Built automation framework for iOS mobile testing using Appium with Selenium in Java for an industrial weather app.
  • Developed automation using iOS Unit Testing with XCTest on Xcode in Swift programming language for one of the projects.
  • Actively contributed to Women’s Connection Circle. Involved and volunteered in APAF events.

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Senior Software Engineer -

Responsibilities:

  • Created an environment that fostered development opportunities for experienced engineers, fresh graduates, and interns and a proven track record in staff retention, mentoring and training engineers in development, testing and automation areas. Interviewed, hired and managed highly talented software engineers, interns, and contractors. Handled the performance review activities, and constantly did coaching and mentoring for all engineers in team with complete focus on the growth of company, product and individuals. Created and fostered a team bonding environment. Conducted several talent acquisition events and onboarding trainings. Efficiently monitored, steered on-time deliverables and solutions of concurrent projects and provided required reports to senior management and all stakeholders.
  • Built, managed, coached and mentored a team of 12 seasoned engineers to work in VSS area. Collaborated with the Cisco local and offshore teams and successfully handled testing activities with complete ownership. Lead both manual and automation testing efforts of VSS, ISSU, FM features on Cat6K for several releases.
  • Lead the transition efforts of VSS and ISSU feature sets from offshore team to local team. Extensively worked with the technical leads, managers and lab engineers to make the transition smoother and efficient. Managed regression and sanity automation and manual testing activities for all the releases after the transition.
  • Managed the vendor budget for every quarter. Established and maintained good relationship with the vendors as required for the project development. Monitored and measured progress of each project and each resource.
  • Responsible for quality assurance and testing of wired and wireless features of cat4K switch. Analyzed requirements, created master and feature test plans and release documents, provided test strategies and estimates, tested, tracked and monitored day-to-day testing efforts. Ensured complete test coverage by manual and regression testing teams. Worked with product marketing and development teams in reviewing results, tracking issues and verifying resolutions. Performed hands-on testing of several features. Lead automation planning for all features and conducted several TOI sessions and held war rooms during automation period.
  • Collaborated with globally distributed engineering teams, vendor testing teams and regression teams in automating, and integrating test cases for all access layer switching devices and delivered automation coverage for more than 4000 test cases. Lead the automation integration efforts with multiple vendor regression teams and Cisco teams to bring all the automated test cases into production. Worked extensively with the regression teams in analyzing the failed automation test cases and getting the scripts fixed and improved the automation coverage by 30%.
  • Worked with global team leads across time zones in the design, and development of unified automation framework to handle Catalyst 4K, 3K and 2K switches. Lead and contributed in enhancing, improving, and maintaining the automation infrastructure framework to handle release, device and test bed independent images and features for the regression testing.
  • Designed and built the sanity test bed and test cases for all the new features for testing all flavors of switching and access devices. Extensively worked with the test teams, analyzed, automated and executed the sanity test cases for all new features during the Acceptance Testing phase and handled the sanity execution of daily runs for different image types on a device independent, platform independent, test bed independent framework and topology.
  • Lead and owned the 802.1x features for several new, maintenance and PCAP releases. Defined new test plans and regression test cases for the 802.1x and all security features on the 6K device and worked with engineers in estimating and planning for all major and maintenance releases. In order to provide quality testing, worked very extensively with the development and marketing engineers during functional spec, feature acceptance testing, manual testing and bug fixing phases of the project. Enhanced and ported the security scripts to make them release and image independent, and in addition provided the extended sanity coverage.
  • Women Action Network (WAN) - actively involved in the diversity and inclusion program
  • Planned and contributed to cultural program initiatives
  • Lead for the CSIPL wide mentorship program
  • Defined test plans for new features and enhanced the regression test plans for the FM and Layer-2 features on the Cat6K switch. Tested Layer2 features set of CDP, LLDP, VTP, VLANs, STP, SPAN, ACLs, spanning tree, ether channels, and dot1x. Worked extensively in improving the features’ quality by taking care of the TEACATS, CFDs, and EFTs.
  • Worked extensively with the fresh college graduates, interns in getting several productivity improvement tools like ISSU test results database for the customers and management, procedure generation tool, zero touch testing, unified device testing for sanity test cases, and several other small projects. Two projects received awards for the productivity improvement. Lead and guided cultural activities and was in technical track committee for the Confidential technical conference in India.
  • Automated security features on Cisco wireless controller using Tcl, AeTEST, and UI testing using SilkTest. Collaborated with the globally distributed engineering teams in designing the automation framework for the wireless test plans, designing and developing the regression topology, regression tools for easier analysis of failures and display of regression results, and used PHP, Tcl for tool development. Owned regression runs for all features on all different flavors of wireless controller, and access points.

Confidential, Milpitas, CA

Software Development Engineer Consultant

Responsibilities:

  • Developed embedded UI on voice communication system software.
  • Integrated and tested the software along with the QA team and the marketing team
  • Worked closely with QA and DSP team during design, development and bug fixing phases.

Confidential, Cupertino, CA

Senior Member of Technical Staff

Responsibilities:

  • Developed SNMP agent, CLI layer and SNIM interfaces for the VTS, VLL, TLS services.
  • Participated in designing of the enterprise MIBs and developed agents to handle the enterprise MIBs and RFCs.
  • Collaborated with the Scientific Atlanta’s development team in the board bring-up of ASI and IF cards on the M-Series shelf.

Confidential, San Jose, CA

Senior Software Development Engineer

Responsibilities:

  • Developed Enterprise MIBS and SNMP agents and CLI for the SONET, SDH, T1, J1, DS1 Circuits, Ethernet and IP.
  • Lead the card management framework (CMF) development efforts, evaluating and defining NMS system for Mayan switch
  • Coached and mentored new team members during the development of the SNMP agents for the RFCs and the enterprise MIBs.

Confidential, San Jose, CA

Senior Software Development Engineer

Responsibilities:

  • Designed and integrated new device driver on VxWorks RTOS for timer and column control module of diagnostic equipment.
  • Developed interfaces for evaluating image-processing algorithm in using MATLAB tools on UNIX.
  • Implemented the communication between HW module and app layer, using CORBA in Orbix.

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