SUMMARY:

A results - oriented Lead Engineer/Manager of Software Quality skilled in designing and implementing effective quality processes, including procedures, documentation systems, tools, reporting metrics, and measurable improvements required to meet quality system standards and customer requirements. Adept at creating and implementing quality assurance activities to improve customer satisfaction and achieve company quality objectives. Extensive track record of leading large onsite and global QA teams. Excellent communicator with the innate ability to manage multiple projects with competing deadlines.

TECHNICAL SKILLS:

• Solid understanding of SQA best practices and methodologies
• Working within an Agile environment
• Experience ccommunicating and coordinating testing with technical and non-technical customers
• Ability to manage and lead both on site and Offshore/Remote QA test teams
• Developed Test Automation using the Smartbear Tools, Telerik Test Studio, Ranorex Studio, and other tools.
• Experienced with software testing practices, concepts, and technology.
• Testing web, desktop, Cloud/SaaS applications

PROFESSIONAL EXPERIENCE:

Confidential, Bedford, nh

Lead QA Software Engineer

• Developed QA Processes, Standards and Metrics to measure the quality of the applications.
• Define the Automation architecture, select tools and lead all QA efforts
• Define Performance baselines for both in house and external facing applications.
• Create Automation for production and actual cost simulations.

Confidential, Andover, MA

QA Test Automation Lead Engineer

• Developed standards and metrics to streamline efficiencies and determine the readiness, quality, and operability of software, systems, and products.
• Mentored others on the team to automate, test and break code to ensure all solutions and services maintain the highest quality possible - Provide direction and support to less experienced quality assurance engineers to assist them and help them increase their understanding of more complex quality assurance techniques
• Implement test scripts designed to determine if the application performs per specifications on IPads, Web and Desktop systems.

Confidential, Portsmouth, NH

Principal QA Test Automation Engineer

• Created and implemented testing policies and procedures and prioritized team testing assignments to increase efficiencies.
• Appointed team lead for QA automation charged with creating both functional test automation and performance testing scripts.
• Apply principles of SDLC and agile methodology frameworks (Scrum/Kanban/Lean/XP) along with employing refactoring & testing techniques to ensure quality & minimize technical debt.

Confidential, Fort Myers, FL

Software QA Team Manager/Lead Engineer

• Successfully implemented a test automation framework with Test Studio, Selenium Web Driver, Smartbear Ready API SoapUI, SQL, Java, and Python.
• Requested to assist developers and QA engineers in the ownership and creating of automated tests.
• Recognized for thriving within cross-functional teams, understanding product goals and creating realistic expectations for the team and management.

Confidential, Boca Raton, FL

Senior QA Manager

• Increase the automation footprint using QTP, LoadRunner, and open source tools in legacy areas.
• Relied upon to provide technical the guidance and leadership for a flex team of 7-14 QA engineers on site and remote.
• Consistently recognized areas of quality process improvement and implemented solutions.

Confidential, Fort Meyers, FL

Software QA Manager/Lead Engineer

• Performed hands-on testing for each release, creating test plans, test cases, automation using QTP and the Smartbear SoapUI. Here we used Team Foundation Server (TFS) to track development burn down rates, and user stories.
• Setup and used Jira and Capture track quality assurance test case execution and metrics. Led the implementation of Python and QTP for automation and design framework. Managed the functional testing, integration, regression, performance, and UAT test programs for web portal and mobile applications developed on Android and/or iOS mobile devices. Insure PHI and HIPAA compliance via testing and audit processes.

Confidential, Dover, NH

Principal Software QA Lead - Testing

• Appointed to lead the automation team using QTP (rating application testing), Selenium Web Driver, and CA Lisa to increase the automation footprint across multiple organizations.

Confidential, Framingham, MA

Software QA Manager

• Directed a team of on-site and remote test analysts, managing all Quality Assurance test initiatives to comply with corporate and Sarbanes Oxley standards. Executed strategic planning, Personnel recruitment and retention, mentoring team members and assisting as Subject Matter Expert to enhance overall knowledge of team.
• Coordinated with multiple worldwide locations to conduct Functional, Integration, Regression, Performance and User Acceptance Testing (UAT) for Oracle e-business suite. Forecasted initiative time and cost requirements, handling resource planning and execution strategies.

Confidential, Worcester, MA

Quality Assurance Delivery Manager

• Provided guidance regarding strategic QA processes, planning, building, and sustaining strong quality engineering programs and departments.
• Managed entire project from budgeting, strategic plan, forecasting to program milestones and cost tracking. Created all test schedules and participated in test case design, creation, and execution.

Confidential, Hopkinton, MA

QA Manager & Senior Software Engineer

• Coordinated and led the QA Test of Power Path Products on both Windows Cluster Server 2003 R2 and Linux.