SUMMARY:

• Highly accomplished, quality - driven software testing leader with proven success leading manual and automated testing efforts across the software development life cycle (SDLC); adept in developing test strategies, plans, cases, and data.
• Deep expertise in defect tracking as well as debugging support; good history of delivering measurable improvements to software quality metrics.
• 8+ years of experience in Systems Analysis, Design, Development, Testing and QA of various applications.
• Adept in product quality assurance - developing test plans, scenarios and reports that enable engineering & businesses to deliver great customer experience.
• Expertise in various Software Development methodologies - agile/ scrum, waterfall & unified processes
• Experience in Black Box Testing, Manual, Functional, Regression, GUI Tests, Load Tests, Web and eCommerce and cloud application testing and integration testing

TECHNICAL SKILLS:

Testing Tools: VSTF, TFS, MTS, Microsoft office, Microsoft dynamics, HP QC, Bugzilla, JIRA, QTP, LoadRunner, Visual Studio, Jenkins, selenium

Database Tools: DB Visualizer, OBIEE

Web: HTML, JavaScript, VBScript, ASP, PERL, JSP

Databases: MS SQL 2000, 2005, MS Access, Oracle 9i, MySQL

Platforms: Windows Linux, Mac OS 10.4.11, VM Ware 5.0.0

Languages: Knowledge of C#, VB Script, VB.NET, ASP.Net, SQL

Mobile Devices: Android mobile devices and Mac devices (iPad, iPhone) testing, Mobile testing

Other Tools: Real CMS (Content Management System), CVS (Common Versioning Knowledge on Product Studio, Microsoft IIS, WinSCP, Putty, Soap UI.

PROFESSIONAL EXPERIENCE:

Sr.QA Analyst

Confidential, WA

Responsibilities:

• Coordinated with the developers, Business Users, analyst and PM teams in successfully shipping out product.
• Participated in Team QA meetings, defect & deployment meetings and Release planning meetings.
• Executed Selenium Automation scripts in Jenkins and reported the results
• Debugged test results and Filed trouble tickets for severity issues while testing and also regressed resolved tickets.
• Led the teams through the Bug life cycle management Trained new QA team members during the project.
• Tested different OBIEE Finance, Metering, Customer and billing reports and reported metrics/results and performed regression testing.
• Experience in Agile Scrum methodology. Participated in daily Scrum and Sprint planning meetings.

Confidential

Software Test Engineer

Responsibilities:

• Drove 50% higher rate of defect discovery over other testers, ensuring delivery of a higher quality product to customers.
• Led teams on regression testing, Functional testing, UI testing, End-End testing on Mobile devices ex: Android and iOS systems. Verified applications on mobile devices with different platforms and forms (landscape / portrait).
• Developed processes and strategies to execute mobile testing, analysis and reporting.
• Executed various API scripts to verify different backend services input and output which helped in data verification.
• Mentored new/junior QA team members during the project.
• Led Onshore and off shore QA teams and sent daily status reports to higher management.
• Leveraged Agile Scrum methodology. Participated in daily Scrum and Sprint planning meetings and knowledge of SDLC process.

Environment: Java, JIRA (bug tracking tool), SharePoint, Excel,Rally, Quality center, Mobile device Lab, all OS mobile phones and Tablets, azure cloud, Android and iOS test emulators.

Confidential, Amazon, Seattle, WA

Responsibilities:

• Led the Launch of Amazon Fresh delivery stations in LA by regressing manual route planner using SDLC methodologies.
• Created test methods and strategies to drive the testing of the Amazon retails systems.
• Played instrumental role in regression, functional, non-functional, negative, boundary, security, database and user interfaces (UI) testing.
• Led various QA team both on onshore and offshore, and communicated with the executive management on the metrics.
• Led the testing of mobile devices used by the On-Road Delivery persons.
• Provide support to the operational users during rollout; ensure a smooth launch of each new capability.

Environment: Java, JIRA (bug tracking tool), SharePoint, Microsoft Excel.

Confidential

Responsibilities:

• Coordinated with the developers, analyst and PM teams in successfully shipping out the product
• Tested different Web application UI’s used internally across the teams in the Fulfillment centers onsite and off-site.
• Owned entire project Integration Test plan which involved different services in backend and also frontend.
• Experience in Data configuration - Prepared and Uploaded various bulk data csv files to the backend database tables using mySql scripts
• Executed various API scripts to verify different backend services input and output which helped in data verification.
• Filed trouble tickets for severity issues while testing and also regressed resolved tickets.

Environment: Java, JIRA (bug tracking tool), SharePoint, PCMILER (tool which retrieves distances between different zip codes), MySQL DB, ExcelSr. Software Test Engineer, MCG (formerly Milliman Care Guidelines), Seattle, WA Nov’12-Mar’13

Responsibilities:

• Played instrumental role in API interface application testing on both SQL and oracle databases.
• Tested and owned complete Cite Utilization Review, a Payor Feature till release.
• Tested and played major role in testing the Care WebQI (Provider Careguidelines product) and Cite Utilization Review feature on Mobile devices as iOS ipad.
• Action recording of test cases.
• Experience in Agile Scrum methodology. Participated in daily Scrum and Sprint planning meetings and knowledge of SDLC process.
• Led, Authored & reviewed test plans, test strategies, test cases and executed test passes.

Environment: Visual Studio Team Foundation Server 2010, Microsoft Test Manager (MTM tool), Content Management system- Database), IIS server, VM Ware, Windows, Mac OS, .Net platform, Izenda tool

Sr. STE, Social Games Product Development

Confidential, Seattle, WA

Responsibilities:

• Coordinated with the dev, analyst and PM teams in successfully shipping out multiple versions of the product
• Led the teams through the Bug life cycle management and Network protocol testing (TCP/IP) Proficient with Fiddler (web sniffer tool)
• Testing Games Web application and infrastructure testing - worked with Live HTTP headers to verify server responses in FF and network console in Chrome
• Tested the implementation of sharing the Users experience to Social Media like Confidential
• Tested and played major role in testing the development, Integration and publishing of Games backend tools like Customer service tool, Notifications service tools for various Social Games like Collapse Blast, Bayou-blast, and Mystic ice.
• Server monitoring and analyzing the logs for optimizations in UNIX background.
• Database testing on various databases (MySQL)
• Manual testing techniques like Regression testing, Functional testing, UI testing, End-End testing, mobile device testing.
• Performed extensive Regression testing, Functional testing, UI testing, End-End testing on Mobile devices ex: Android and iOS device like mobile phones & tablet versions.
• Executed automation scripts for mobile devices ex: android and iOS
• Experience in Agile Scrum methodology. Participated in daily Scrum meetings and knowledge of SDLC process.

Environment: Mercury Quality Center, JIRA(defect tracking tool), Real CMS (Content Management system- Database), DB Visualizer, Amazon cloud services, CVS (Common Version system), Java, JSP, Tomcat/Apache server, VM Ware, Windows, Mac OS & Linux

Sr. Software Test Engineer

Confidential, Seattle, WA

Responsibilities:

• Coordinated with the dev, analyst and PM teams in successfully shipping out multiple versions of the product
• Led the teams through the Bug life cycle management
• Network protocol testing (TCP/IP)
• Proficient with Fiddler (web sniffer tool)
• Testing Games Web application and infrastructure testing along with the e-commerce part of the application - worked with Live HTTP headers to verify server responses in FF.
• Tested the implementation of sharing the Users experience to Social Media like Confidential
• Tested and played major role in testing the Integration of GameHouse Rewards with e-commerce sites like Amazon.com
• Server monitoring and analyzing the logs for optimizations in UNIX background.
• Database testing on various databases (SQL 2005, Oracle 9i & MySQL) Regression testing, Functional testing, UI testing, End-End business testing.
• Performed Localization and Globalization testing on migration of Real Arcade sites in foreign languages.
• Experience in Agile Scrum methodology. Participated in daily Scrum meetings and knowledge of strong QA process.
• Experience in Leading, Authored & reviewed test plans, test cases and executed test passes.
• JSP Testing- wrote related XML files to verify each module in the application.

Environment: Mercury Quality Center, JIRA(defect tracking tool), Real CMS (Content Management system- Database), DB Visualizer, CVS (Common Version system), Java, JSP, Tomcat/Apache server, VM Ware, Windows, Mac OS & Linux