Software QA Engineer Resume

SUMMARY:

Software QA Engineer with 11 years of experience in conducting both manual and automation testing of desktop, web, mobile applications and web services for the banking and financial sectors.
In - depth knowledge of software QA methodologies, strategies, and test design techniques
Skilled in developing, executing, updating, and maintaining testing documentation such as test plans, test scenarios, test cases (2000+), check lists, test procedures and test result reports
Hands on experience in root causes analysis and defects detection by using syslog, trace analyzer/viewer
Competent in risk and defect estimation and analysis
Talented in business requirement and user stories analysis
Proficient in SQL queries and SQL scripts implementation
Experienced in functional, ad hoc, exploratory, compatibility, regression, unit, API, data migration, integration, database, security, backend, performance, end-to-end, GUI, UAT, and sanity
Fluent in English, Ukrainian and Russian

TECHNICAL SKILLS:

OS: Windows 10/Windows 7/Vista/XP, Android OS

Programming: SQL, XML, JSON

Database: Oracle, MySQL, MSSQL, MS Access

Version Control: SVN

Bug Tracking: BT2, JIRA

Browsers: MS Edge, MS Internet Explorer, Mozilla Firefox, Chrome, Opera

Other tools: Test Complete, SoapUI, Postman, Confluence, MS Project, MS Office, Google Docs, Visio

PROFESSIONAL EXPERIENCE:

Software QA Engineer

Confidential

Participated in planning meetings, daily stand-ups and product demos as a member of Agile/SCRUM team
Applied best practices to improve quality standards
Prepared presentations and scenarios for user training on UAT in 8 projects
Analyzed root causes and suggested ideas on how to fix issues by changing algorithms or adding extended checks, led to 30% reduction of clients request to support group
Implemented requirements traceability matrix to ensure 100% test coverage
Collaborated with developers to create a tool to reduce the test process time from a day to 2 hours
Trained 20 members of QA teams in using creative tools for testing wide range features of banking system
Created and implemented a test result report for tracking high level defects and shared with involved stakeholders every day; report allowed to reduce time from defect identification to assigning of the issue to target developer by 60%
Provided guidance and mentorship to 2 internal members and 2 outside temporary members
Increased requirements test coverage by 80% by using SoapUI, Postman and collaborated with project team in developing SOAP, REST based Web services during 15 integration projects
Communicated with clients, gathered and analyzed requirements with 3 cross-functional teams to write technical specification with source-target column mapping table and their transformation logic; supervised development team during migration project that was completed successfully in 5 months instead of 2 years and saved 90% of the budget
Implemented SQL queries to validate the data in the database, used PL/SQL procedures and job scheduler to run the data integrity tests whole set of client's details

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