SUMMARY:

• Expert experience in manual functional, system and user acceptance software quality assurance testing.
• 15+ years software quality assurance experience in both software testing and company processes & procedures.
• Significant involvement in software design, programming, testing, documentation, and support.

TECHNICAL SKILLS:

• Web testing Embedded testing System testing
• Chrome ~ Firefox ~ Internet Explorer SQL JIRA
• Microsoft Windows iOS and Android Devices Linux
• Scripting in Notepad++ Bugzilla TestTrack
• Iterative, Modified Overlapping Waterfall Agile Scrum

CONTRACT EXPERIENCE:

Quality Manager

Responsibilities:

• Reviewed company policies and procedures for clarity, completeness, English usage, including those for program development, quality assurance, document management, finance and communications.
• Assessed company compliance with their policies and procedures, verifying work products and monitoring employee activities.
• Verified the customer experience for using online programs, including proofreading materials, verifying interactive activities, automated testing.
• Assessed food handler program for alignment with FDA Food Code federal requirements document.
• Supported company's ANSI accreditation to E2659 standards.

Confidential

Quality Assurance

Responsibilities:

• Tested fixes and updates made to software related to a student and student tracking.
• Created SQL queries that will either display results for testing or duplicate results from reports for verification.
• All SQL queries were written to work in DB2, SQL Server and Oracle
• Wrote test plans with test points for projects.
• Assisted Student Consultants with client issues.

Technologies used: SQL, DbVisualizer, DB2, SQL Server, Oracle, FogBugz

Confidential

Test Engineer

Responsibilities:

• Automated portions of a test that was run on every system so the test information was presented quickly, automatically and so no tests were missed.
• Ran Unit test on Confidential ’s implementation of Windows 10 on all Confidential shipping Consumer platforms prior to Windows 10 launch.
• Tested Confidential ’s factory imaging process for proper installation of Windows 10 OS and drivers.
• Conducted analysis and quality - control tests to ensure that software meets or exceeds specified standards and end-user requirements.
• Retest software corrections from Microsoft to ensure problems are resolved.
• Audited defects for timely updates.
• Tested localization (l10n) for proper installation of the client’s OS.
• Tested Confidential and Third party software apps for scripted factory install with Windows 10.
• Verify Hypervisor was working with Windows 10.

Technologies used: Windows 10 beta and released, Vantage 5.31 auto testing, Agility, BITS, MS Bug Management, Office apps.

Confidential

QA Tester III

Responsibilities:

• Created and converted data into JSON files for use in test verification
• Tested tolling software to ensure discounts are properly applied.
• Wrote many SQL queries to test the back-end and verify data.

Technologies used: JIRA 5.1.7, Linux, Oracle SQL.

Confidential

System Test Engineer

Responsibilities:

• Tested audio/video encoding and transcoding of IP video for use on iOS, Android and Windows Phone devices. Also tested set-to-boxes and Apple MAC OS X systems.
• Wrote, modified and executed test cases to assure proper audio/video configuration.
• Tested using Adobe HTTP Dynamic Streaming (HDS), Apple HTTP Live Streaming (HLS), Microsoft Smooth Streaming (MSS) video streaming.

Technologies used: Bugzilla 3.4.6, TestLink 1.9.4, SharePoint, Google Docs, Windows 7, Linux (CentOS), NFS, CIFS, TFTP, Python, VMWare.

Confidential

Firmware Tester

Responsibilities:

• Tested remote access and remote hardware information gathering via command line and Web interfaces.
• Read and edited XML files for testing.
• Performed testing on BIOS and UEFI systems.
• Configured LDAP and Active directory protocols.

Technologies used: iDRAC7 12G, Windows Server 2008, WinRM, Racadm, NFS, TFTP, CIFS, FTP, and many Confidential proprietary applications.

Confidential

Quality Assurance

Responsibilities:

• Thoroughly tested home security devices.
• Wrote SQL queries to view data in Oracle tables.
• Verified Web application interfaces, both customer accessible and monitoring.

Technologies used: Office 2007, Rally, QNX.

Confidential

Quality Assurance

Responsibilities:

• In QA, setup JIRA bug tracking software.
• Verified BIOS for new computer design.
• Wrote an integrated inventory and BOM system using Google Apps to eliminate manual processes.
• Created shipping and receiving procedures.

Technologies used: Google Apps, JIRA Enterprise Edition 3.13.2.

Confidential

Quality Assurance

Responsibilities:

• Automated the update roll-out to the production servers, cutting the time by half an hour and cutting error potential.
• Enhanced the test cases (in Excel) so more metrics could be pulled out of the tests being run.
• Created and executed test plans.
• Fully automated the installation of builds using .bat file command lines and wrote VBA macros to automate processes in Excel.
• Tested results and entered new results in the database for further testing.

Technologies used: Subversion 1.4.2, Luntbuild 1.5.3, TestTrack 2008.0.2, Tomcat 5.5, SQL.

Confidential

Quality Assurance

Responsibilities:

• Documented features and usage of older applications to ensure features were properly and thoroughly implemented in ports to newer applications.
• Wrote test cases for and used on PocketPC devices communicating with vending machines.
• Created .exe and .cab install files for PPC software using Macrovision InstallShield.

Technologies used: Bugzilla, Oracle, Pocket PC, Macrovision InstallShield.

Confidential

Quality Assurance

Responsibilities:

• Created test cases from use cases and created a traceability Confidential to track tests to Use Cases to ensure full testing.
• Tested a new commercial Web site featuring new homes for sale.
• Created QA tools needed to track work.

Technologies used: FogBugz, Excel.

Confidential

Quality Assurance

Responsibilities:

• Wrote test cases and tested Point-of-Sale software for sales tax law compliance and general adherence to requirements.
• Checked results in Oracle database using SQL.

Technologies used: Mercury TestDirector, SQL, DB/2, PVCS Tracker and StarTeam.

Confidential

Previous QA positions

Responsibilities:

• Performed Functional, System, Regression, User Acceptance and accessibility testing.
• Create test plans from requirements.
• Designed a standardized test specifications template to reduce test case design and testing time.
• Developed QA standards and definitions.
• Project lead and provided direction to other testers.
• Streamlined the gathering and tabulating of customer requirements for the QA team, improving process time to develop new Test Specifications by approximately one third.
• Tested for software Globalization.
• Tested mobile devices including Palm, Pocket PC, Nokia Symbian and UIQ using a Websphere back end.

Technologies used: Gnats, TestTrack Web, Flash, RealPlayer, JavaScript and Java applets, Linux, CMVC, Websphere, Lotus Notes, JSP.