PROFESSIONAL SUMMARY:

• 12 + years of IT experience in Automation & Manual testing experience in Client/Server, Web, ERP, Cloud, CRM, Mainframe & Mobile applications. As, a Software Quality Assurance/ Software Testing Engineer/ Business Analyst/SME.
• Proficiency in Functionality, Regression, System, UI, and Database Testing. Worked on Agile, SCRUM, and CMMi methodologies.
• Domain expert in BFSI, Media, Entertainment, Transportation, Logistics & Manufacture and Healthcare.
• Knowledge on SDLC, STLC and have hands - on experience Resource Management, Test estimation, Business processes, Test Management, Change Request, Escalation & documentation.
• Coordinate with developers and testers to identify and duplicate reported problems
• Author and maintain/document traceability matrix to reflect test coverage and requirements.
• Experienced in analyzing the requirements, writing and designing Test plans, Test strategies Test cases & Automation Frame work, Test Scripts by using QTP/UFT & Selenium.
• Good knowledge on creating necessary test data for different stages of testing
• Experienced in detailed, comprehensive and well-structured test plans, test strategy and test cases.
• Good understating audits, and implementations for advanced web analytics tracking using Confidential Analytics.
• Good knowledge on Estimate, prioritize, plan and coordinate testing activities.
• Identify, record, document thoroughly and track bugs.
• Experience working with distributed (off-shore) testing teams.
• Lead & support User Acceptance Testing process with the end users.
• Demonstrated testing skills and experience including all facets of the Software Lifecycle.
• Develop and apply testing processes for new and existing products to meet client needs.
• Strong Knowledge of Quality Assurance practices & testing methodologies (Waterfall/Agile).
• Review/verify functional and system requirements and ensure project deliverables adhere to QA criteria and comply with the requirements prior to deployment.
• Experience performing daily day defect triage and reviewing defects with multiple development team and managing the defect thru its life cycle.
• Strong communication and organizational skills. Communicate QA risks, milestones, and status to the Project Manager, project team and management.
• Ability to work on multiple projects simultaneously with aggressive schedules.
• Knowledge on web services testing such as SOAPUI & REST API.
• Vast experience on TFS, Jira & VSS Revision Control Software tools
• Strong interpersonal skills - networking, building relationships, teamwork.
• Self-motivated, work well in a team structure or independently

TECHNICAL SKILLS:

Automation Testing Tools: HP QTP/UFT, Selenium, & Jmeter

Test Management Tools: HP QC/ALM, Microsoft Test Manager, Test Director, JIRA Confidential s Buganizer & Serena Business Manager

Documentation Tools: MS Share Point & MS Office Suite

Tools: MS TFS, VSS & JIRA

Water Fall, V: Model, Agile /Scrum & TDD

Web Services Testing: SOAP UI

ERP: SAP ECC 7.0 & Oracle EBS R12.0

TOAD, Oracle, MSAccess, MS: SQL Server 2008,DB2 & MYSQL

CRM: Oracle/Siebel CRM 7.9 and 8.0

Programming Languages: C, C++,COBOL, Java, SQL & PL/SQL

Scripting Languages: VB, Groovy, & HTML

Operating Systems: Windows & Linux

Mobile Operating Systems: Apple IOS, Android & Blackberry

Cloud: Sales Force 15

CAD: GE PDS & WABTEC TMDS

Domains: BFSI,Transport, Logistics, Property and Casualty Media & Entertainment, Manufacture

WORK EXPERIENCE:

Confidential, Homewood, IL

SME & Test Lead

Responsibilities:

• Participated in designing, developing Test cases using from BRD’s & FSD of Back Office Server BOS, Wabtec/GE CAD’s (TMDS & PDS), MDM Application’s.
• Identify and document recurring trends and issues related to PTC.
• Prepared, Test Plan, Test strategy, test cases for Functional, and End-End testing of the application in LAB environment & FIELD environment. By understanding the current existing model/business of the application.
• Execute the Test Cases on different environment ex: LAB/SATs Field (Production & Non-Production).
• Integration Testing current CAD system with Business (SAP/ERP) with various modules like: MM & SD.
• Performed Smoke, Regression, Sanity testing.
• Involved in UAT of the applications by providing users with test cases and scenarios, and guiding them during the testing process.
• Interact with multiple departments (Project Management, Integration, Engineering, Technical Operations, etc.) and prioritize QA activities in a dynamic, fast-paced environment.
• Troubleshooting, monitoring, performance and tuning of all PTC software in client Locomotives.
• Performed PTC System Integration Testing (BOS, TMDS & MDM) .
• Test cases written and documented in Team Foundation Server
• Tracking, test results, test status, issues & defects by using HP ALM

Environment: GE PDS, Wabtec - TMDS, ARNIC-BOS, Linux, MS-SQL, Oracle, Microsoft Office Suite, Microsoft-TFS-2015, Oracle-SQL developer.

Confidential, Foster City, California

QA Analyst

Responsibilities:

• Testing Oracle Utilities Application Framework, Financial Product/Service, Price Assignment, Rating and Billing
• Prepared Test Plan and Test Statergy.
• Participated in designing, developing Test cases (Smoke, Regression, & Sanity) using from BRD’s & FSD for the Applications
• Prepared test cases for Functional, User Acceptance and End-End testing for the application. By understanding the current existing model/business of the application.
• Execute the Test Cases (Smoke, Regression, & Sanity) on different environment ex: QA, UAT, Conversion.
• Handling the ORMB Batch Job’s execution for the Transactions.
• Performed System Integration Testing Oracle (RMB & EBS) Rating and Billing application.
• Application/Web services testing by using SOAP UI.
• Run Compatibility Testing (cross Windows/ Mac and Android/ iOS platforms, cross browsers, cross mobile devices - phones, tablets, iPads etc)
• Tracking Issue’s & Defects on product/application by using JIRA (Atlassian)

Environment: Oracle RMB, Oracle EBS, Microsoft Office Suite, SQL Developer, Atlassian‎ JIRA.

Confidential, SFO, California

BA & Sr. QA Test Engineer

Responsibilities:

• Testing Oracle Utilities Application Framework, Customer Care and Billing Configuration Tools, Plug-ins Algorithms, Change Handlers, Business Objects, XAI Inbound Services, Server Side Scripts, Business Services on Unix/Linux environment.
• Designed Test Plan and Test Strategy.
• Prepared test cases for Segmentation testing and End-End testing for the application. By understanding the current existing model/business of Confidential .
• Developed and executed Test cases (Smoke, Regression, & Sanity) by reviewing and interpreting BRD’s & FSD for the Applications.
• Participated in designing, developing & executing of the Automation Test cases using H.P UFT.
• Performed System Integration Testing with SQL Server, Oracle (RMB & EBS), hCentive & MetaVance (HP) applications.
• Author and executed functionality (Enrollment, Payments) of Salesforce (cloud) against the application.
• Responsive testing of the application on various Mobile device (Mobile phones & Tablet/ IPAD).
• Point of Sale (POS) testing on Elvaon application for the Credit/Debit Purchase Transactions.
• Documented the successful & unsuccessful completion of each test condition in the H.P ALM.

Environment: EDI 834, Oracle RMB, Oracle EBS, Microsoft Office Suite, SQL Developer, hCentive, HP-MetaVance, Elvaon, H.P UFT, Groovy & Atlassian‎ JIRA.

Confidential, Boston, MA

BA & Sr. QA Test Engineer

Responsibilities:

• Derived User Stories/Use Cases for the application, by understanding the current existing model/business of Dental Quest.
• Prepared Test Plan and Test Strategy.
• Participated in designing, developing & executing of the Automation Test cases using H.P UFT & Selenium.
• Tested the Integration of the Application with SQL Server, Oracle (RMB & EBS) and Sales Force.
• Application/Web services testing by using SOAP UI. worked mainly on the 834 EDI transactions
• Web responsive testing of the application on various Mobile device (Mobile phones & Tablet/ IPAD).
• Browser Compatibility testing of Application with various browsers.
• Performed Smoke, Sanity and Regression Testing.
• Provided assessments, audits, tracks and reports website traffic using Confidential Analytics.
• Tested Pre-programmed response values from Point of Sale (POS) to help insure that each handle a variety of messages from different merchant setups.
• Designed and Developed Test cases for DQ & DD Tableau dashboard.
• Author and executed functionality (Enrollment, Payments) of Salesforce (cloud) against the application.
• Documented the successful & unsuccessful completion of each test condition in Team Foundation Server (TFS).
• Used Test Manager for Test Case Repository/Management.

Environment: EDI 834, Oracle RMB, Oracle EBS, Sales Force, Microsoft Office Suite, IOS, Android, Confidential Analytics, Tableau, Micro soft SQL Server 2008, Visual Studio 2013 -Team Foundation Server, Microsoft Test Manager, Groovy, H.P UFT and Selenium.

Confidential, Itasca, IL

Software Quality Engineer

Responsibilities:

• Understand the scope of the application, by discussing with Confidential IT, Infrastructure, Business, Dev., & QA etc.), collecting necessary data points for the analysis of the application.
• Participated in designing, developing Test cases (Smoke, Regression, & Sanity) using from BRD’s & FSD for the Applications
• Prepared test cases for Functional, User Acceptance and End-End testing for the application. By understanding the current existing model/business of the application. For variety of coverage’s which includes Homeowners, Automobile, Personal injury liability, Workers compensation and Miscellaneous property
• Execute the Test Cases (Smoke, Regression, & Sanity) on different environment ex: QA, UAT, SIT.
• Participated in daily QA Scrum, Sprint and Defective meetings.
• Used TFS for Agile/Scrum Management Tool.
• Participated in Designing, Developing & Documentation of the Automation Testing Framework using H.P UFT.
• Tested the Integration of the Application with COGNOS.
• Executed the SQL queries on Tandem, for verification/Comparing the Consume/Client Data.
• ATDD testing of the Application on various mobile devices (Mobile phones & Tablet/ IPAD)
• Documented the successful & unsuccessful completion of each test condition in the in Team Foundation Server (TFS). Used Test Manager for Test Case Repository/Management.

Environment: Angular JS, Microsoft Office Suite, Windows OS, IOS, Android, SQL Server, IBM - Congo’s, Tandem, MS-Team Foundation Server, Microsoft Test Manager, & H.P UFT

Confidential, Louisville, KT

Test Lead

Responsibilities:

• Assess the current application test maturity, identify gaps and provide recommendations for the applications.
• Propose a migration plan to elevate QA maturity from as-Is state addressing perceived risks and dependencies.
• Developed and executed Test cases (Smoke, Regression, & Sanity) by reviewing and interpreting BRD’s & FSD for the Applications.
• Developed Test cases, for User Interface Testing
• Design test automation framework using HP UFT.
• Documented the successful & unsuccessful completion of each test condition in Serena Business Manager for bug tracking and reporting & HP ALM as script Repository.

Environment: Microsoft Office Suite, Windows OS, Linux OS, HP-UX OS, RHEL4.6 OS, Mainframe MVS OS, Oracle 11g, Oracle EBS, DB2, SQL Server, IBM - Web Sphere MQ, SQL, HP ALM, HP UFT and Serena Business Manager.

Confidential, Paramus, NJ

Test Lead

Responsibilities:

• Studied the Confidential desired Performance Goals and the current state of the Applications and come up with a clear gap-analysis Improvement in Application Quality.
• Extensive discussions with Confidential stakeholders (IT, Infrastructure, Business, DeV, & QA etc.) for collecting necessary data points for the analysis.
• As a tester responsible for Confidential Request Service (Siebel CRM) application to understand and analyzing the functional processes and business scenarios.
• Prepared test cases for Functional, User Acceptance and End-End testing for the application.
• Developed and executed Smoke, Sanity and Regression test cases
• Participated in Designing, Developing & Documentation of the Automation Testing Framework using H.P UFT.
• Developed and executed test cases for Confidential native mobile application.
• Worked directly with application development teams support groups, user’s groups, etc. on defect resolution plans and retest.
• Documented the successful & unsuccessful completion of each test condition in the Quality Center Script Repository.
• Adhered to tight deadlines for creating the automation script and test management throughout the project lifecycle.

Environment: Siebel CRM 8.0, Microsoft Office Suite, Windows OS, Linux OS, HP-UX OS, RHEL4.6 OS, Mainframe MVS OS, Oracle EBS, DB2, SQL Server, IBM - Web Sphere MQ, SQL, HP UFT and HP ALM (Quality Center 11.00).

Confidential, Houston, Texas

Test Lead

Responsibilities:

• Designed Developed & Documented Automation Testing Framework using QTP 10.0 for the application.
• Prepared test cases for Functional, and End-End testing of the SAP application.
• Designed and executed Smoke, Regression & Sanity test cases.
• Participated in the Test case Elaboration meetings with various SAP Module leads, to understand the functionality of the SAP application.
• Conducted manual test cases review meetings with Elaboration and Automation teams. Understood the T-code level and Business level SAP transactions.
• Involved in setting up a Testing Transition approach with onsite and offshore elaboration team for SAP modules.
• Responsible of testing in the areas of AP, AR, FA, GL

Environment: SAP ECC 7.0, .NET, Java HP ALM (Quality Center 11.00), QTP 10.0 SharePoint, Microsoft office suite, MS Visio.

Confidential, Mountain view, CA

Senior QA Engineer

Responsibilities:

• Designed Test Scenarios, Test Cases and Test Scripts for Native Mobile application by doing exploratory Testing. Conducted thorough functional and regression testing on these applications.
• Developed Test data and expected results for regression, Integration and User acceptance testing. Documented the successful & unsuccessful completion of each test condition, for native mobile application.
• Developed automated test scripts for Functional, Graphical User Interface (GUI) validation, Data Driven testing using Selenium
• Used Buganayizer for bug tracking and reporting.

Environment: Apple iOS, Android and Blackberry, Java, Buganayizer, Selenium & Linux (Ubuntu).

Confidential, Irving, Texas

Senior Software Test Engineer

Responsibilities:

• Participated in the design specification meetings and application document review meetings, to understand the functionality of the application.
• Developed Test Plan, Test Scenarios, Test Cases and Test Scripts based on different design documents for a CRM Application.
• Involved in setting up test data and expected results for regression, integration and User acceptance testing on latest T24 - wealth management release.
• Conducted thorough Smoke, Sanity, and regression testing on this application.
• Used Quality Center, developed test cases (manual & automated),
• Reported execution results, and entered defects accordingly. Used Quality Center for bug tracking and reporting.
• Participated and Coordinated with Performance Testing Engineers, which includes identifying the Test Environment, Performance Acceptance Criteria & Modules need to be Tested which interacts with (External Applications and Internal Applications).

Environment: .NET, Java, Siebel 7.8, IBM-WebSphere, Quality Center 10.0, MS-SharePoint, Oracle 10i, Microsoft office suite, MS Project T24 - wealth management.