SUMMARY:

• 8+ years directly related experience, plus the ability to demonstrate the required knowledge, skills & abilities.
• Experience in developing software test procedures, test plans and test results documents.
• Solid understanding in Software Development Life Cycle (SDLC) & Software Testing Life Cycle (STLC)
• Expert in Quality Assurance and software testing activities.
• Experience analysis of Software Requirement Specifications and development of test Plans, test Scripts & test Cases.
• Have a good understanding of software development life cycle such as Waterfall& Agile(Scrum) methodology.
• Expert in Black Box, Smoke, Functional, Positive, Negative, Integration, System, Regression, End to End, Exploratory, Ad - hoc, User Acceptance Testing (UAT), and Automation Testing.
• Experience with defect tracking tools such as JIRA & Bugzilla.
• Expertise in Relational Database Management System (RDBMS), and working experience in writing complex SQL queries as well as basic SQL queries using various Joining.
• Have strong knowledge of SQL, developing database queries for Backend Testing, in-depth Knowledge of Oracle and SQL Server, resolved Database Performance issues.
• Ability to collaborate with diverse team members in projects also coordinates with offshore team members.
• Performed User Acceptance Testing (UAT) and interacted with client/ end-users to support UAT sessions.
• Experience in Data Analysis, Developing Source to Target Mappings and ensure data integrity.
• Worked closely with the Business Analysts to understand the business processes and developed various Test documents and testing process.
• Experienced in manual mobile testing to validate weather all the required mandatory fields are working properly as required.

SKILLS/TOOLS:

Methodologies: Agile, Waterfall Model

Testing Tools: Quality Center and Microsoft Test Manager, TFS, Visual Studio, UFT/QTP

Bug Reporting Tools: Quality Center, JIRA, Bugzero, Bugzilla and MS Excel

Other Tools: MS Visio, MS Office, MS Project, Outlook

Mobile OS: Windows Mobile OS, Android, Blackberry OS, IOS

Mobile Devices: Iphone, Ipad, HTC, Samsung android devices, Blackberry, Windows phone

Languages: Java, SQL, HTML

Databases: Oracle, MS Access, MS SQL Server 2005 and DB2.

Database Tools: TOAD, SQL DBX

Version Control: Visual SourceSafe, Clear Case.

Operating System: Windows 2000/XP/2003/2007, UNIX, DOS, Android, iOS

Browsers: Internet Explorer, Netscape Navigator, Mozilla Firefox

PROFESSIONAL EXPERIENCE:

Senior QA Tester

Confidential, New York, NY

Responsibilities:

• Coordinate with Developers, Business analysts, and architects and other members of the project involved in software development life cycle (SDLC) and QA life cycle and provide feedback to staff involved in writing and updating technical documentation such as user manuals, system documentation, and materials.
• Develop and implement all kinds of documents such as Test plan, test scenarios, test cases, test scripts, defect analysis report, RTM by following Agile (Scrum) Methodologies with large scrum team.
• Perform Functional, Non-functional, Integration, Regression, Smoke, End to End, Boundary, GUI, Positive and Negative Tests for the Application under Test (AUT).
• Use test management tool JIRA (Test Rail) to design and execute Test Cases for various modules of the application under test (AUT), log defect and tracking change request and management metrics well as generate Test Analysis Reports and Graphs.
• Developed and executed test cases for XML / SOAP and REST services using SOAPUI tool
• Added Property Transfer in SOAP UI tool to transfer the values from one response XML to another request XML
• Executed automated test cases in HP ALM/Quality Center and reported defects in JIRA.
• Followed Agile Methodology based on Project Planning in SDLC
• Carried thorough understanding of Agile Values and principles as outlined in Scaled Agile Framework (SAFe) and conducted s on it.
• Conducted White Board Sessions to train Scrum Development Team and Product Owner about Scrum Ceremonies.
• Reviewed and updated project issues and defects using HP ALM and JIRA.
• Prepared various test reports from ALM Quality Center such as Test Execution Status, Test Execution Summary, Defect Summary/Details report.
• Involve developing VB Scripts User-defined function to perform the Data Driven Testing using Quick Test Professional for dynamic AUT.
• Develop test scripts for Functional testing, System testing, and Regression testing using Quick Test Pro.
• Extensively Use SQL and use Oracle as an analyzer tool for Backend testing purpose.
• Perform User Acceptance Testing and provide to the end users about the new application.
• Involve in the team meetings with representatives from Development, Database Management, Configuration Management, and Requirements Management to identify and correct defects.
• Participate to troubleshoot complex problems and provides customer support for software operating systems and application issues also analyze and prepares reports on analysis, findings, and project progress.
• Involved in downloading& installing manually the mobile app to ensure its functions with iOS & Android devices.
• Experienced in manual mobile testing to validate weather all the required mandatory fields are working properly as required.
• Performed Integration& Cross device testing to validate the settings & configuration with iOS & Android devices.

Confidential, Palo Alto, CA

Sr. Mobile Tester / Test Analyst

Responsibilities:

• Managed the planning, testing and delivery of Aloha Restaurant Applications. The customized client/server and web environments required the ability to strategize and plan major release cycles.
• Tested mobile Android, blackberry curve, Kyocera, LG Optimus, Samsung, iPhone, ipad through IVR (Interactive Voice Response) for activation through different web channels.
• Develop test plan, test cases in TFS
• Execute test cases on DEV, Test, Staging and Production environment; capture test results in TFS; provide feedback to Developers, Project Manager.
• Performed validation testing in various modules like "Shopping cart", "My Account", "Shipping address"
• Tested on POS terminal to run the EOD transaction
• Developed, maintained, and executed test plans, test cases, and test scripts utilizing business requirements, use cases, technical requirements, design documents and functional specific documents.
• Prepared QA testing estimates for business representatives, development, and project management based on project documentation, which includes business requirements and/or functional specifications; provided estimates based on average test script creation and execution times.
• Involve from start the project of Mobile Application, application involved AWS as CLOUD, SQL, iOS and Android, third parties interface are Multi-listing, Facebook, Twitter, Prime as Lead application.
• Tested IVR Handset Activation and Payments Billing processes for Voice and Enabler data of different type of Cards (Debit, Credit).
• All the above projects involved in Sprint planning, Sprint task breakdowns,
• Participated in Web Services testing using SOAP UI and generated XML scripts to validate
• Verified the quality of POS Terminal products to ensure the delivery of high quality solutions that meet or exceed customer expectations; troubleshoot and verified hardware and software issues reported internally and externally from the field.
• Performed back-end testing, validated and extracted data for the appropriate enhancements and WITs using SQL Server 2008.
• Performed Web Services testing using Soap UI & Advanced REST Client; validated the API Service Calls against the SQL Database
• Worked on and tested the online reservation website in English; tested the website on mobile devices such as Apple, Android, Windows.
• Solid testing experience in both iOS, Android and Windows Platform.
• Experience in testing in different types of Android Phone, Android Tablet, iPhone and iPad.
• Using Microsoft Test Manager 2010 to write test cases through Team Foundation Server 2010.
• Experience in testing center and Lab center in Microsoft testing tool.
• Experience in using JIRA as bug Tracking Tool.
• Participated in cross functional reviews of requirement and design documents, design, develop and execute comprehensive test plans and scripts, and adhere to defined policies, procedures and processes.
• Performed Benchmark Testing (hardware) and Volume Testing on four POS Terminals simultaneously with different RAMs and GBs to test the performance of Aloha and Aloha Guest Manager; then verified the results on Windows Spotlight.
• Conducted a team of QA's in Prague; team reported with status reports, task s, issues; ensured deliverables that is prepared to satisfy the project requirements.

Environment: Windows, Microsoft SQL Server, MS Office, MS Visio, Microsoft Test Manager, TFS, Android, iOS, Android SDK, Device anywhere, emulator, ALM/Quality Center, SOAP UI, ETL etc.

Confidential, Norwich, CT

Sr. QA Tester/Functional Tester

Responsibilities:

• Responsible for writing and reviewing the Test Strategy and Test Plan for the project based on the Policy of the organization.
• Coordinated with the Project Managers and developers regarding the test documents.
• Involved in Integration Testing, responsible for planning and implementing at the particular timeframe.
• Generated various reports from ALM/Quality Center.
• Responsible for creating test folders and wrote test cases.
• Provided production support for the various projects - data change testing, code change testing.
• Responsible for the test summary for the production issues.
• Responsible for the Mobile device testing, Android & iOS Testing, Web services Testing, Analyzing Test plans, which detailed the testing scope, strategy, test requirements, test report and necessary resources.
• Tested different group protection products and pensions (Life Assurance benefit/Group Income Protection) modules including Underwriting rules for quotations, calculation of free benefit limit, Loadings tables, Policies on Risk.
• Worked with Web methods team to test the flow of physician data end to end and communicated about the defects that are caused due to web methods and can be fixable on web methods side.
• Created the test plans, test reports documentation.
• Responsible for generating the traceability matrix.
• Facilitated defects meeting by providing the defects and overall metrics of the testing.
• Worked with different teams to Perform End to End testing manually.
• Responsible for UAT testing, creating user logins in environment, assigning the test cases for the users for the testing.
• Responsible in developing Test Cases with ALM/Quality Center using it as a Test Management Tool.
• Performed manual testing to check on major functionality of UI.
• Performed testing on different platforms like Windows, Web and Touch.
• Performed database testing using SQL queries to pull data from different tables.
• Planned and executed Back-End and conversion testing using numerous SQL Queries to verity the dataflow from the Siebel database and responsible for testing the newly created tables.
• Tested the functionality of the Event, Programs, sessions, attendees and Activities and Expenses within the project limitations.
• Performed Regression, System, Front end, back end, negative, positive and User Acceptance Testing.
• Involved in the Unit, integration and regression testing of modifications made to the existing programs.
• Responsible for checking tasks and stories, writing defects in Microsoft visual studio.
• Experience on creating queries for projects, writing test cases, linking stories to test cases and tracking resolved bugs in Microsoft Test Manager (MTM or TFS)
• Experience in writing test scripts using Microsoft Test Professional.
• Performed data driven testing using parameterization and 'record and playback/run'.
• Performed keyword driven testing using functions for regression testing.
• Involved in defect review meetings with development and SME teams.
• Used ALM/Quality Center for managing the test cases and test scripts.
• Organized and managed all phases of the software testing process, including planning tests, executing tests and tracking defects.

Environment: Windows 7, Ipad, Iphone, Android, Toad oracle 9.7.2, ALM/ALM/Quality Center, clear quest, Microsoft Visual studio, Microsoft Test Manager, .net,.net, HTML, Microsoft visual C++ 2008, versionone

Confidential, New Hyde Park, NY

QA Tester/ ETL Tester

Responsibilities:

• Analyzed business requirements, system requirements, data mapping requirement specifications, and responsible for documenting functional requirements and supplementary requirements in ALM/Quality Center 9.0
• Involved in developing detailed test plan, test cases and test scripts using ALM/Quality Center for Functional and Regression Testing.
• Performed Black-box testing, White-box testing, System Testing, Data Integrity Testing, Sanity, Regression and end-end testing
• Experience in ETL Data Warehousing, database testing using Ab Initio for ETL process.
• Created test plans and performed unit testing for the Ab Initio graphs
• Worked with ETL group for understanding Ab Initio graphs for dimensions and facts.
• Developed and involved in both Manual Testing and Automation Test scripts based on Use cases developed.
• Performed Web Services testing using Soap UI & Advanced REST Client; validated the API Service Calls against the SQL Database
• Involved in Data mapping specifications to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity.
• Solid testing experience in working with SQL Stored Procedures, triggers, views and worked with performance tuning of complex SQL queries.
• Used T-SQL for Querying the SQL Server database for data validation and data conditioning Experienced in data analysis using SQL, PL/SQL and many other queries based applications.
• Experienced in writing test cases, test scripts, test plans and execution of test cases reporting and documenting the test results using Mercury ALM/Quality Center.
• Tested Complex ETL Mappings and Sessions based on business user requirements and business rules to load data from source flat files and RDBMS tables to target tables.
• Written several complex SQL queries for validating Cognos Reports.
• Tested several stored procedures.
• Tested the ETL process for both before data validation and after data validation process. Tested the messages published by ETL tool and data loaded into various databases
• Experience in creating UNIX scripts for file transfer and file manipulation.
• Worked with Testing Data Extraction, Transformation and Loading (ETL).
• Involved in testing data mapping and conversion in a server based data warehouse.
• Tested Catalog in Impromptu Administrator to create Reports
• Worked with business team to test the reports developed in Cognos
• Reported operations sum and average, intersection, etc.
• Tested whether the reports developed in Cognos are as per company standards.
• Used ALM/Quality Center to track and report system defects
• Involved in testing the XML files and checked whether data is parsed and loaded to staging tables.

Environment: DB2, Java, Cognos, SQL, SQL Server, Teradata, UNIX, Shell Scripting, WINSQL, Ultra edit, Rumba UNIX Display, ALM/Quality Center, UFT/QTP, SOAP UI etc.

Confidential, Columbia, MD

QA Tester/ Facets Tester

Responsibilities:

• Assisted in writing and reviewing Test Management Plan for HIPAA 5010 Front End Edits Project
• Helped EDI Business to update Test Requirements and Test Logic for Medicare/Medicaid Claim Edits (837I & P) in System Integration Test (SIT), as needed.
• Provided guidance on writing Test Cases, preparing Test Data, and executing Test Cases for Smoke Test, System Integration Test, Regression Test, and User Acceptance Test (UAT)
• Created approx 400 Test Cases for 50 Medicare/Medicaid Edits for End-to-End testing.
• Tested Edit logics through iLink Blue web portal, and verified in Test Harness Tool.
• Converted CCF files to XML as necessary to test the Edits Logic.
• Validate System Test Results in FACETS front end and backend Sybase Database with extensive use of SQL queries
• Provide FACETS test extracts to both internal and external vendors through FTP
• Created daily and weekly Defect and Testing Status Reports from HP QC 10.0 and reported to Project Manager, and to Business (as needed)
• Helped Developers troubleshoot and fix the defects as needed.
• Performed "Rate Quote" check according to Medicaid Policy and verified if the system prompts proper response for the customers who are not qualified for Medicaid program.
• Facilitated defect resolution meetings between Test Analysts and Developers, and communicated message across the team.
• Helped business to write UAT Test Cases for 837 (I & P) Regular and Crossover Scenarios.
• Imported UAT Test Cases to HP QC 10.0 and helped business to execute Test Cases.
• Ensured EDI P/I transaction files with ICD-9 codes must be loaded to the applicable claims system
• Ensured current EDI 278 business validation rules applicable to ICD-9 codes
• Coordinated with the offshore team to convert 4010 claims to 5010 using Felix tool.
• Coordinated claims dropping and loading to Test Environment in FACETS 4.71.
• Provided support and Executed UAT Test Cases in FACETS 4.71 for 837 Crossover and Regular (I & P) claims.
• Checked claims status in EDIFECS (Transaction Management) and assisted business with error reports (as needed)
• Helped to organize and update diverse project related documents in Microsoft's enterprise content management system 'Sharepoint'

Environment: Facets, HP QC, EDIFECS, 5010 Test Harness, UltraEdit, XML MS Office (Project, Visio, Outlook)

Confidential, Chicago, IL

QA / Test Analyst

Responsibilities:

• Actively Participated in reviewing use case, Business Rules Documents and the Technical Specification.
• Conducted the Functional, System, Integration, Regression, performance, UAT and Smoke Tests of the Web application. Escalation of critical problem/issues during testing and reporting them in Clear quest.
• Experienced in setting up the Disaster recovery Testing Environment and developed the Test Planning for the Disaster recovery.
• Varies faces of Application has been tested manually (Black Box Testing).
• Actively participated in designing test plans, test cases and test scripts.
• Involved in tracking the defects and analyzing there severity.
• Performing smoke test for all the releases and verifying the fixes and closing them.
• Actively participated with the users during user acceptance testing.
• Involved in creating Test Reports throughout all the faces of test effort.
• Detailed test plans and test cases have been designed to verify all the client transactions from front end to back end.
• Involved in Estimating Time Efforts based on test plans and business requirements.

Environment: Windows, VB.NET and ALM/Quality Center, Quick Test Professional (UFT/QTP), C++, Java, Mainframes, Oracle, HTML, XML, Web Sphere, WASD, Java script, VB

Confidential, Tampa, Florida

Manual Tester

Responsibilities:

• Reviewed the Project Requirements Specifications with Business and Development teams.
• Attended Technical Design meetings to understand in depth of the application.
• Assisted in developing QA Test Plan to meet the project requirements specifications.
• Developed Functional Test Scenarios and Procedures to meet the project requirements.
• Reviewed Test Scenarios & Procedures with Business System Analyst to make sure all the requirements are covered.
• Closely worked with the Development Team, to understand the system logic, and problems solving
• Wrote test cases manually using MS Excel.
• Developed a Test case template for writing the test cases.
• Performed System Test, Unit Test, Functional Test and Regression Test.
• Did EIM verification, testing and debugging and User Acceptance Test.
• Validated the Templates and Coordinated with the Siebel Systems for UI enhancement.
• Tracked Bugs using Call Center Service Request and reported bugs to the assigned configurator.
• Worked closely with the configurators in fixing the bugs and did Regression testing.
• Extensive use of SQL queries to perform transaction testing
• Ran Test Cases, Analyzed Results, And Created Reports.

Environment: Quick Test Pro, HTML, ALM/Quality Center, TOAD, Assignment Manager, Workflow Manager