SUMMARY:

• A forward thinker, committed Digital QA Leader (Techno - Managerial skills) with a proven ability in IT Testing Program Management
• Overall 13+ years IT experience with an in-depth knowledge of the entire testing life cycle spanning from Initiation to the Implementation of a project/program following waterfall/ agile and TDD methodologies
• Overall QA management governance and Coaching, building automation, virtualization and QA tooling strategy, cloud based and COTS technologies testing expertize, strategic selling, customer care and engagement. Evangelist and practitioner for DevOps and Continuous Integration.
• Implemented managed testing service across a major retailer in Europe (25+ millions dollar with multiyear and 300+ FTE engagement)
• Defined the QA, Automation, virtualization and tooling strategy, roadmap and implementation for a major US Retailer for their major Omni-channel initiative (moving a $6 billion transaction processing system to a new landscape)
• Successful implementation of Digital QA Transformation by enabling quality into all phases of the SDLC including associate coaching
• Defined the QA Digital transformation approach and roadmap for luxury retailer in Singapore
• Carried out various test consulting for major QA engagements including defining and assessment of overall QA Maturity, Automation approach, framework and virtualization strategy
• Successful implementation of the SAFe model and introduction of Test Driven Development and Behavior Driven development.
• QA Agile coaching and digital transformation engagements at strategic, tactical and operation level.

DOMAIN SKILLS:

• Retail Systems
• Ecommerce - Digital Platform (Web and Mobile)
• Omni Channel implementation
• Payment Cards
• Financial Reporting
• Merchandizing and Supply chain
• Point of sale
• Legacy Applications
• Health Care - Core Membership
• Telecom - Business Reporting

EXPERIENCE DETAILS:

Confidential

QA Consultant

Responsibilities:

• Automation approach and Strategy with roadmap defined, QA Agile transformation enabled. Virtualization service introduced for SAP applications
• Faster Delivery and cost reduction (expected time saving of 3 Month on a major upgrade program)
• Embedded quality into all stages of the SDLC
• CA Devtest - API and Virtualization tool
• Pivotal - Project and tracker tool
• Slack - Collaboration
• CBTA - SAP Automation

Confidential

Automation, Virtualization and Tooling QA architect

Responsibilities:

• Implemented Continuous Integration, E2E API and UI Automation, Service Virtualization Agile Dashboard and reporting.
• Managed more than 70+ FTEs
• 100+ services virtualized as part of this program to avoid dependencies for the successful delivery of the program.
• Cost saving of 3 million by performing Automation.
• Delivery expedited by 20%.
• Zero High Severity defects leaked to production
• Embedded quality into all stages of the SDLC
• Logged more than 5000 defects across the program
• CA Dev test(API and Virtualization), Pivotal, Selenium (UI Automation), Appium (Mobile) Jenkins( Continuous Execution, GIT (Source Code management)sauce labs

Confidential

QA Program Management

Responsibilities:

• Monthly successful Releases
• QA Agile transformation
• Shift Left testing, BDD, API test automation, virtualization and Tooling
• Managed more than 70+ FTEs
• Regression suite optimization and Automation
• No High severity Defects releases to production
• Reducing monthly release to bi-weekly releases
• Performing shift left testing reducing the cost of the defects by 5 Million.
• Regression suite optimized from 6000 test cases to 2000 scenarios.
• Automation of the regression execution from 5 days to 5 hours resulting in reducing the agile release window
• CA Dev test(API and Virtualization), Pivotal, Selenium (UI Automation), Appium (Mobile) Jenkins( Continuous Execution, GIT (Source Code management), Sauce labs

Confidential

Portfolio QA Management

Responsibilities:

• MTS Implementation across Confidential account
• Monthly Online and Mobile Releases.
• Coaching and Management of 300+ FTE for both onshore and offshore.
• Cost saving as 90% of the activities are carried out offshore
• Awarded as the Best website across Europe.
• Stabilized the application, which resulted in record-breaking sales during the holiday season.
• Adpart - Test Design Tool
• Selenium - UI Automation
• Fitnesse - API automation
• Load runner - Performance
• Jenkins – built tool
• ALM – Test Management tool

Confidential

QA Program Manager

Responsibilities:

• Implemented across 5 major phases
• Enabled the Multi-channel retailing
• Out of the 5 channels, we were implementing across online, mobile, Contact center and Kiosk.
• Expedited the delivery by 10% leveraging Automation and Risk based testing
• Multi –year, multi-vendor program successfully implemented cost effectively
• Jira – Project Management Tool
• ALM – Test Management tool
• Fitnesse - API testing
• IBM Rational -Service virtualization
• Duty Free Shop, Singapore
• Digital Platform Implementation
• DFS re-branding their website and enabling their mobile platform for improving the customer experience.

Confidential

QA Program Manager

Responsibilities:

• Defined the functional and Nonfunctional testing strategy
• QA process and standards were established
• 40% cost reduction estimated due to offshoring
• Many testing tools proposed.

Confidential

QA Manager/Lead

Responsibilities:

• Defined the functional and Nonfunctional testing strategy
• QA process and standards were established
• Successfully implemented and delivered all assignment undertaken.
• QTP – UI Automation
• QC – Test Management tool
• Kaiser Permanente, USA
• (Health Care – Core Membership)
• Kaiser Permanente – Data Management
• Enterprise Testing services – Core Testing & Automation
• ETL Extract Testing

QA Lead

Confidential

Responsibilities:

• Built tools for Test data managements
• Introduction and building of automation Regression suite
• Reduced the delivery time by automating the test data creation
• Regression execution time reduced from 10 days to 3 days