SUMMARY

• More than 14 years of diverse experience in the field of Information Technology with emphasis on Quality Assurance.
• Experience in creating Project plans, Scheduling Test Cycles and Meeting the Deliverables in Time.
• Assemble Test teams for the projects and Review their performances and make sure resources are up to the speed to meet project deadlines.
• Effectively manage software development teams while improving development and testing processes to efficiently deliver products and services which meet customer expectations.
• Experience in Manual and Automated Testing including Black Box Testing, Load Testing, Stress Testing, Data Driven Testing, Performance Testing, and Regression Testing, Back End Data base testing and Front - End Testing and Functionality Testing.
• Experience in testing applications manually as well as using the automated testing tools like Quick Test Pro, Load Runner, Test Director, Mercury Quality Center, Rational Products like IBM Rational Robot, Test Manager, Rational Clear Quest, and Rational Requisite, UNIX, SQL, ETL, Data warehouse, SSIS, BI tools and oracle data stage.
• Experience creating and facilitating UAT test planning, estimating effort and test execution.
• Expert in Agile, Scrum, Rational Unified Process (RUP) and Waterfall methodologies.
• Knowledge of Fidelity Deposit Services Systems (IMPACS, ST, SHAW, RM and ALS).

PROFESSIONAL EXPERIENCE

Confidential, Wilmington, DE

QA Lead

Responsibilities:

• A team of 16 QA resources in onsite and offshore is responsibilities Responsible of resources performance reviews to project management.
• Verified Security protocols for chase website and Acquisitions sites and verified ADA compliance testing like Screen Reader JAWS and NVDA for desktop and Voiceover for mobile phone, Color contrast and H1 tags and CSS and Keyboard Navigation, Text Zoom 200% and Alt tags.
• Performed testing under complying with ADA Section 508, Web Content Accessibility Guideline (WCAG 2.0 and ARIA).
• Involved in verifying Java script, CSS and HTML scripts.
• Involved in testing Emails marketing pages and Honeywell product API testing.
• Performed in Unit, Integration, System Testing using different devices (IPhone, IPad, and Samsung) such as operating systems IOS, Android.
• Execute Browser Compatibility Testing (IE (old to latest), Firefox, Chrome and Safari) of a Web based application.
• Create and execute End to End Use Cases for User Acceptance Testing.
• Communicate with regional and global UAT teams for knowledge exchange and best practice sharing.
• Gather requirements from Business Analyst and analyze the requirements for testing prospective.
• Test GUI and functionality on Windows 7/10 Edge, MAC OS X, Android, iOS platforms using VMWare and report numerous software defects in that area.
• Using the SOAP UI tested web services API and functional testing and cloud to cloud migration for the websites.
• Verified console errors and .Net error handling on Firebug.
• Executed test cases and test scripts for manual and automation testing. Defects are raised in HP Quality /HP ALM for logging and tracking and reporting bugs.
• Involved in Back-End Testing/Database Testing specifically in developing and executing SQL queries to interact with databases.
• Analyzed application data using the SQL to identify the ETL processes.
• Tested Credit card strategies via DB SQL Queries for Eligibility and Fraud Strategies

Environment: .Net, HTML5, Python, JavaScript, REST, SQL Server 2016\17, WAVE, Ajax, Viewstatepeeker 2.5, AWS, NoSquint 2.1.9, HP ALM, Axiom, HP ALM 11, Jira, Font finder 1.1.1, Firebug 2.0.1, Attask, VMware.

Confidential, Trevose, PA

Test Lead

Responsibilities:

• Test Lead on various medium to large projects, overseeing all testing activities, including functional, regression and usability testing, defect management, test automation, platform configuration and software installation testing, and test status reporting to management. Test teams ranged from 3 to 8 testers.
• Created Functional (GUI) / Performance Test Strategies / Test Plans, Test Schedules, Test Scenario's, Test Cases / Data.
• Responsible for providing final QA sign off on products and services for public release.
• Worked closely with Project Management, Marketing, Development, IT, and 3rd party Vendors to improve product performance and reliability, discuss issues, and evaluate product

risks.

• Creates Requirements Traceability Matrix to ensure UAT test scripts are aligned with requirements
• Led integration testing effort for the project ROI to analyze whether existing stats are correct. Identified critical issues in the ROI process and worked with the Business Analyst and Developer to resolve issues
• Responsible for testing and reviewing of ETL mapping and transformation specifications based on the business requirements from various teams and the business teams.
• Performed validation and verification for ROI stats as per requirements.
• Managed test efforts on web-based supplier application, and an on-demand hosted application.
• Involved in testing mobile platforms such as Android and iOS.
• Expertise in Data Warehouse, ETL Verification, BI reports
• Supported the extraction, transformation and load process (ETL) for a Data Warehouse (DWH) from using SSIS.
• Wrote and modified SQL validation scripts and writing scripts in SQL to validate the outputs.
• Analyzed application data using the SQL to identify the ETL processes
• Performed Integration test by running SSIS jobs and validated ETL process.
• Validated each level of testing like Stage, EDW and MDM and Facts.
• Tested and generated ad hoc report from SQL Server.
• Validated report data SSRS report, Adhoc reports and on demand reports for business.
• Performed functional testing for the Mobile Applications on IOS and Android.
• Tested application in SOA and web services messages in client-side validations and through understanding with XML scripts.
• Using the SOAP UI tested web services and functional testing.
• Expertise in project procurement tool using Jira.

Environment: .Net, BI Tableau, SQL Server 2012\2014, Axiom, Spira Team, Team Foundation Server (TFS), Confluence, Jira, Visual studio.

Confidential, NYC

Test Lead

Responsibilities:

• A team of 3 resources in quality assurance department and supervised their work, from lines of Business within the project an effort to test the multiple applications.
• Responsible for Reviewing Test scripts and participate in test execution if necessary, with QA team.
• Mentored and Trained QA team with focus in Testing in an Agile Methodology.
• Performed Smoke test, System test, Functional, Integration, End to End, User Acceptance testing and Regression testing activities in Test environment and Production support environment.
• Produced and managed QA deliverables through formal Project Plans. Presented Project Plans to Senior Management.
• Involved running batch jobs using client component IBM Data stage jobs, schedules jobs and monitors jobs.
• Validated Oracle ODS staging and Domain tables in Data warehouse (DWH).
• Extensively involved in Database Analysis, Web Testing and SOA Testing.
• Verified that ETL processes function with upstream and downstream processes.
• Extensively used the SQL DCT jobs for the entire project.
• Performed Integration test by running SSIS jobs and validated ETL process.
• Monitor ETL process flow in Visual Studio.
• Performed responsibilities of validating the data by with SQL queries in the database systems.
• Involved in testing SSRS, SSAS Reports.
• Prepared status summary reports with details of executed, passed and failed test cases Interacted with developers, Business & Management Teams and End Users.
• Defects were tracked using hp Quality Center to analyze the variation between the expected and actual results.

Environment: .Net, ASP.Net, Oracle 11g, IBM Data stage, SQL Server 2008/2005, TOAD, SSRS , Team Foundation Server (TFS), Data warehouse, IBM Rational HATS 7.5.1, ETL Tool, Quality Center 10/9.2, Visual studio, SharePoint, Lotus Notes.

Confidential, Mount Laurel, NJ

Retail Business Analysis \ QA Lead

Responsibilities:

• Reports issues, status, resolutions, and problems to Quality Management and as well as other departments deemed necessary.
• Involved Cross channel implementation and support for FIS IMPACS, ST &RM Shaw System and CMOD.
• Manage creation, delivery and maintenance of testing documentation (e.g. test strategies, plans, schedules, cost estimates) for upcoming projects.
• Coordinate Business Acceptance Testing (BAT) Production Acceptance Testing (PAT) for Encore Teller ongoing maintenance releases and complex projects for P-49, NAPSI, GN&TSFG and to review business and functional requirement designs.
• Verified Web Services messages and SOAP XML Validations for applications.
• Participate as a credit risk modeling expert in examinations of nationally chartered banks, providing consultation on issues related to the design and validation of credit risk models.
• Lead empirical research for wholesale credit risk methodology
• Tested application in SOA architecture and web services messages in client-side validations and through understanding with XML scripts.
• Understand and communicate testing impact of scope changes/PCRs to the project management team both from a timeline/cost and a risk perspective.

Environment: Fidelity Systematic Mainframe TN3270 (IBM-3278), .Net, ASP.Net SOAP XML, SharePoint, SQL Sever, HP Quality Center 10.0, MS office 2003.

Confidential, Richfield, OH

QA Lead

Responsibilities:

• Performed End-to-End testing manually and was associated with Regression, Functional, backend and User Acceptance Testing (UAT).
• Involved in Manual Testing to check the basic functionality of the modules under test using Compuware QADirector.
• Involved in database testing by writing and executing SQL queries to ensure that data entered has been uploaded correctly into the database.
• Performed backend testing of data, which is retrieved from server and viewing the data in the SQL Management Studio.
• User Acceptance Testing (UAT) activities for new releases reported bugs and backend testing using SQL Management Studio.
• Involved in ETL process that loads the additional STAR Schema created by the development team.
• Provided system level analysis and recommendations that meets the need of the business for assigned business system. Works with the analysts, business, and Enterprise Data Warehouse team to ensure changes implemented do not impact other business departments, systems, reporting and integration.
• Understanding XML code to validate front end UI technologies.
• Validated SQL Database against OE Internal Reports for Ford and for GM.
• Involved in API testing using SoapUI.
• Running Daily jobs for QA and Running SSIS packages to update tables in order to do testing.
• Reports validated for National Accounts, Sales, Customer Support, Product, Supply Chain and Marketing in SQL Server,
• Designed and executed the System (End-to-End) Test Cases using QADirector.
• Defects were tracked using hp Quality Center to analyze the variation between the expected and actual results.

Environment: ASP.net, .Net Framework 3.5, Compuware QADirector, AXOSoft Ontime, SQL Server 2005, XML Quality Center 9.2, SQL Management Studio 2008, MS Office 2007, Sharepoint.

Confidential, Cleveland, OH

QA Lead

Responsibilities:

• A team of 7 QA team in offshore is responsibilities Responsible of resources performance reviews to project management.
• Review Test scripts and discussed project deadline to team.
• Mentored and Trained QA team with focus in Testing in an Agile Methodology.
• Attended design sessions with BA, SA and Dev teams to address questions and concerns regarding implementing new functionality and identifying gaps in requirements.
• Participated on Testing Production Support though rotating on-call responsibilities.
• The purpose of the Functional Coverage Map (FCM) with Metrics is to detail, in outline format, all of the elements that will be tested during the QA cycle.
• Written SQL Queries and Procedures to perform database testing.
• Validated Cube data and DW table’s data in the backend.
• Knowledge of the ETL (Data Warehouse) process that loads the additional STAR Schema created by the development team.
• Verified frontend data with comparisons with backend SQL tables that framework tested the accuracy of the MDA Cube Design and modeling of MDX queries relative to each of the newly added reports.
• Involved in entering requirements, developing test plan tree, designing the test steps, writing test cases and running test scripts using Test Management Tool Quality Center.
• Development to resolve issues, report clear defects and produce metrics for defects and test results using Team Track.
• Conduct testing that meets regulatory requirements SAS 70, SOX.

Environment: .NET Framework, C#, J2EE,VB script, XML, SQL, Visual Studio.NET 2003, MS Enterprise Library 2005,MS Project Server, ETL, Quality Center 9.2, Rational Robot, SQL Server Express, Nunit, Windows XP/ Vista, MS Virtual PC, MS Source Safe 6.0, Team Track, MS Share point.

Confidential, Atlanta, Georgia

Sr. QA Tester/Analyst

Responsibilities:

• Regression testing using Quick Test Professional (QTP) by creating verification points (objects data, object properties, window and image verification, database verifications and inserting synchronization points).
• Performed System Integration testing and Functional Testing, Regression Testing.
• Parameterized the test and performed the data-driven testing.
• Developed unified reports using QuickTestPro.
• Performed regression, black box, functional, data driven testing of the application using Quick TestPro.
• Developed test cases, test scripts manually also automated using automated tool QTP.
• Test plan and Test cases were developed and maintained in Test Director.
• Worked Warehouse critical application quality project data with Quality Center Dashboard.
• Reported the bugs, Email notifications to the developers using the Remedy.
• Wrote System Functional and System integration and Regression Test cases for the entire BOSS Application.
• Extensively worked on backend testing and has very good knowledge of writing SQL quarries to verify the data.
• Test the Web-services and check if the database updates are done correctly to reflect a consistent transaction.

Environment: SAP R/3,eCATT,CRM4.0,HR,FI,Java,AS/400,RemedyARS6.x,QTP8.2Confidential

Sr. QA Tester / Analyst

Responsibilities:

• Worked on wireless protocols GSM, H323, ISDN, POTS and GPRS, 3G Network, UMTS, and CDMA (IS41).
• Tested Hand sets for TDMA, GAIT, GSM and UMTS, WAP.
• Involved transactional testing handsets as of such Activate, Change Data, Change Number, Call Forward,Busy,Set Call Default, Not Reachable, No Answer, Changes ESN, Cancel, Query HLR, Resume, Restore, Send Short Message, Suspend, Clear Voice Mail.
• Involved handset tested changing Network from TDMA to GSM(Smart Card\2G),TDMA to GAIT,GAIT to TDMA,GAIT to UMTS(SmartCard\3G),GAIT to GSM(2G Handset)),GAIT to GSM(2G Handset),GSM to GAIT(2G GAIT Handset),GSM(2G),GSM to UMTS(New 3G handset)
• Involved in Amdocs-Ensemble Testing. Working on Online modules i.e. CSM, Billing, Price plan, Resource Management.
• Tested Telegence application Device Queues, Service Queues, Error Handler, Subscriber Device, Port Information, Control Command, Q3 Status, Device Capacity, Subscriber in Process, Subscriber Machine.
• Created Traceability Matrix for Requirements in the Excel spread sheet.
• Refunding deposit, modifying the price plans on Amdocs Ensemble System.
• Wrote SQL scripts and UNIX Shell Scripts to automate the tests for database validation.
• Testing databases Validations with SQL PLUS and Amdocs Ensemble .
• Used SQL queries to retrieve data for database testing.
• Actively escalated with AMDOCS personnel to resolve Environmental issues.
• Maintained the test logs, test reports, test issues, defect tracking using TestDirector

Environment: AmdocsEnsemble,TelegenceCSM,CareClient,SwitchControl,Citrix,Tuxedo,TestDirector 8, Quality Center,AS/400, QuickTest Pro 8.2, SQL Plus, MS Office, Oracle, TOAD,UNIX, HTML, FTP, Telnet,SQL, TCP/IP

Confidential, New Providence, RI

Sr. QA Tester / Analyst

Responsibilities:

• Involved in the Fidelity Mainframe applications that are used by Deposit Services are IM (DDA, Money Market accounts), ST (CD’s, Statement Savings, Passbook, Club and IRA), RM (Overall Customer Information, HX (Certification Tracking), Tax Enhancements, Brokerage, CICS Transactions, ATM and Credit Card processing.
• Worked on Fidelity Financial services Mainframe applications: ST-Savings time (V9.0), IM-Impacs (V 1.2), RM-Customer Information System and Reports-OVS.
• Primarily responsible for System, Regression, Integration and User Acceptance testing.
• Involved in testing of application, including the financial areas of General Ledger (GL), Accounts Payable (AP) and Accounts Receivable (AR).
• Testing Fidelity applications, Pricing and Account Reconciliations reports for the financial applications,
• Created and executed test cases based on business testing requirements and test plans using Test Director.
• Involved in performing load and stress test on the application and server by configuring LoadRunner to simulate hundreds of virtual users and provided key metrics to the manage ment.

• Analyzed business requirements and prepared Test scripts using the Confidential Standards.
• Confirm that other systems properly interfaced to the Savings/Time and GN systems and that their existing functionality is not impacted by the project.
• Validated that input and output from the Savings/Time system is successfully processed.

Environment: Mainframe O/S390, COBOL,CICS,MVS,JCL,TestDirector8.0,DB2, MS office 03,QTP 8.0, Lotus Notes, XML, Oracle 9i, LoadRunner, Clear Quest, Clear Case, HP-UNIX, vi editor, Shell script (ksh), OVS, Windows NT,