PROFESSIONAL SUMMARY:

• A competent professional with 10+ years of experience in Quality & Business Analysis, Quality Assurance, Transactional Quality and Operation Confidential .
• Extensive experience in Analyzing and Implementation of QA testing strategy for Web based, mobile and Client/Server applications using manual testing and Automation testing of client server applications.
• Experienced in Reviewing, documenting, and categorizing current or as - is state of the business process or function including creating wireframes/flow charts/Traceability matrix and process models and developing portions of the desired future or to-be state of those processes.
• Analyze and contribute in understanding/estimating user stories/requirements during the Iteration grooming sessions.
• Extensive experience in writing and executing Testing Standards & Methodologies, Test Plan, Test Cases/Scenarios, and experienced in developing Test Cases/Scripts w.r.t Automation.
• Performed Functional Testing, System Integration Testing, Black Box Testing, User Acceptance Testing (UAT), Security testing, Voice User Interface Testing, Graphic User Interface Testing, Regression Testing, and End-to-End Testing.
• Good experience and knowledge in preparing & reviewing the Process design documents, functional, Specification documents, Interfaces design documents, Enhancements documents and data conversions documents etc. Also experienced in reviewing & executing Test Suites once automated Test steps/ scripts are ready for execution.
• Experienced in gathering requirement from business/stakeholder and convert those to user stories with designed flow/wireframe.
• Extensive knowledge of software development life cycle (SDLC) and software test life cycle (STLC).
• Proven ability in designing and creating automation frameworks using python, Selenium WebDriver and Jenkins tools.
• Experience of Creating, Modifying and Maintaining new and existing Automation Framework Models (Page object model and BDD/TDD).
• Experience in installation and Administration of various version control systems like GIT (Distributed Version Control) and GitHub Version Control
• Performed Database/Backend testing by writing SQL Queries for data validation and integrity, good at writing sql joins and knowledge in PL/SQL
• Experience in testing Web Services-, SOAP, HTTP, and REST using various tools like SOAP UI/Ready API and selenium.
• Analyze and document the regression test scripts, use cases, and environmental set up and execution conditions to ensure the integrity and completeness of the integrated tests.
• Experience in Reviewing, Debugging & Scrutinizing the Test Scripts for test coverage, redefining the Test Scripts as per the Test conditions overlooked and involving in Designing, Enhancing, Integrating, Creating and Implementing in applications.
• Define criteria for testing, develop and implement new automation scripts and modify the existing automation scripts and analyze test results.
• Participate in test design process for quality assurance factors affecting functional requirements and design specifications, and documenting software defects.
• Execute tests, identify and communicate defects and risks, including trends of products and product applications.
• Participate in test script review process providing insights and suggestions for improvement where applicable.
• Good knowledge in Automation tools QTP 8.2 and Katalon.
• Good Knowledge & hands on experience in Performance tool (Neo-Load).
• Experienced & worked on different domain applications like Telecom billing (CRM), Aerospace (ASMC - LAB VIEW), Banking - Mortgage & Documentum and in building w.r.t stand-alone products, web-based and as well as client-server applications.
• Experienced in Waterfall and Agile Projects, worked very closely with Product owners in Agile and attended different ceremonies like Sprint Planning meeting, Scrum, Backlog grooming, Sprint Review and Retrospective
• Good Knowledge & Experienced in Agile & other test Methodologies as a Business Analyst.
• Extensive experience in Business Objects reports (Crystal, BO Reports) validation and experienced in ETL validation.
• Strong working experience on the Project/Test Confidential tools RTC, JIRA, Star Team, Bridge Clarify, Test Director, Bugzilla, HP Quality Centre and ALM.
• Basic Knowledge & hands on experience in SAP R3 (SD) Testing and telecom billing application tool GENEVA
• Proficiency in understanding the business domain and proactive in taking responsibility in delivering effective solutions in timely manner to formulate/define system scope.
• Excellent interpersonal skills, proven team player with an analytical bent to problem solving and delivering under high stress environment. Also, Ability & Experienced to work, support and lead multiple projects independently as well as in a group with Excellent communication, interpersonal, presentation and team leading skills.

TECHNICAL SUMMARY:

Automation Testing Tools: Selenium (Web Driver & IDE), QTP 8.2, and UFT.

Web Service Testing Tool: Soap UI.

Performance Tool: Neo Load 5.1.

Test Confidential Tools: JIRA, Quality Center, RTC, DVT, DB Query Tool, Star Team, Test Director, Dimensions and Bridge Clarify.

Operating Systems: Windows Xp/NT/98/XP, Unix & Linux.

Programming Languages: C, C++ and Java.

Database(s)/ERP Tools: MS SQL, MS Access & SAP - R3

Scripting Languages: Python, Java script, VB Script, XML,HTML and VB 6.0.

Web-Technologies: Tomcat, Web logic and Web Sphere.

Version Control: Visual Source Safe and GIT

PROFESSIONAL/WORK EXPERIENCES:

Confidential, Raleigh, NC

Quality & Business Analyst

Responsibilities:

• Reviewing, documenting, and categorizing current or as-is state of the business process or function including creating flow charts and process models, and developing portions of the desired future or to-be state of those processes.
• Prioritize business process changes to maintain system functionality and efficiencies; establishes timetables for completion of projects.
• Create user stories and assign to respective teams and track the status, prepare report and share with higher managers.
• Communicate business process and system requirements to IT staff, program staff, and stakeholders.
• Build verification testing in development environment before code deploy to test system to make sure all deliverables are in sync with requirement document.
• Triaging the defects and assigned to technical team for fix.
• Designed, developed and implemented user acceptance testing protocols as the final phase of applications development.
• Captured and tested all modifications to proposed functional requirements and make sure requirement is met all project timelines and deadlines.
• Assist the business/stakeholder/users and team in producing high-quality applications.
• Performed analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.
• Guides and advises less-experienced Business Systems Analysts in designing the wireframes/flowcharts.
• Worked at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment.
• Developing test data scenarios, analysing the results, and validating requirements throughout the business analysis process.
• Reviewing and analysing business process deficiencies requiring resolution during or after implementation.
• Performing the data validation (ETL Testing) with LEED online web application.
• Monitoring the system execution & post production issues on regular basis.
• Assisted users for user acceptance testing (UAT) and support UAT execution for different release.
• Conducted user acceptance testing to ensure that developed systems satisfied the needs of business clients as specified in the functional requirements.
• Performed validation in SAP-R3 as part of Order to Cash (OTC) process based on user projects registrations and payments.
• Identified test cases to automate the test cases using Selenium WebDriver and Contributed in creation of framework and updating to regression test suite.
• Created all Test Plans, Test Cases and Manual and Automated Scripts to create greater coverage for all initiatives assigned.
• Designing, reviewing, maintaining and executing test scripts manual and automated using Selenium Web driver .
• Executed automation scripts on different browsers/environments & API’s in SoapUI and reports issues/defects to team Confidential if any.
• Maintained the Selenium & PYTHON automation code and resources in source controls like GitHub, SVN over the time for improvements and new features.
• Experienced in Designing and implementation of automation frameworks i.e. Page Object framework and Hybrid framework.

Environment: & Tools: LEEDONLINE, PHP, Java script, SAP, JIRA, Neo-load (Performance Tool), GIT & Selenium (python).

Confidential, Raleigh, NC

Quality and Business Analyst

Responsibilities:

• Assist and work with Internal IT and their business partners to document test plans and scripts.
• Assist and perform regression testing and report out metrics on progress.
• Work with Delivery Director and Scrum master to ensure that the user acceptance testing remains on track.
• Performing the data validation with Confidential data in SAP R3 as part of OTC.
• Designing, reviewing, maintaining and executing test scripts manual and automated using Selenium Web driver.
• Identified test cases to automate the test cases using Selenium WebDriver and Contributed in creation of framework and updating to regression test suite.
• Created all Test Plans, Test Cases and Manual and Automated Scripts to create greater coverage for all initiatives assigned.
• Executed automation scripts on different browsers/environments & API’s in SoapUI and reports issues/defects to team Confidential if any.
• Maintained the Selenium & PYTHON automation code and resources in source controls like GitHub, SVN over the time for improvements and new features.
• Experienced in Designing and implementation of automation frameworks i.e. Page Object framework and Hybrid framework.
• Communicated frequently with clients regarding applications functionality requirements.
• Assisted users for user acceptance testing (UAT) and also support UAT execution for different release.
• Recommended finely-tuned changes to meet all guidelines.
• Used strong time- Confidential skills to juggle multiple projects simultaneously.

Environment: Drupal, SAP, JIRA, Selenium web driver, GIT, SOAP UI, and Neo-load (Performance Tool).

Confidential, Raleigh, NC

Quality and Business Analyst

Responsibilities:

• Review the Business Requirements document and prepare Test Strategy and Approach in the Master Test Plan for requirements coverage.
• Review business scenarios and update QA methodology.
• Worked with technical teams to develop technical requirements and solutions.
• Create Test plans based on High level requirements document for each phase of deployment - Function Test, Systems Integration Test, User Acceptance Test and Regression Test.
• Reviewing, Debugging, and Execution of automation scripts which are developed in python by automation team and also involved in creation of basic scripts based on necessity.
• Conduct business user review meeting to create a QA plan for future deployments and Status Reporting.
• Create plan to identify repeatable processes to automate these.
• Designed and executed integrated (business, functional and technical) test planning, identifying and defining application requirements.
• Gathered business needs and document requirements for technical team and Prepare testable use cases and functional test cases.
• Assisted users for user acceptance testing (UAT) and also support UAT execution for different release.

Application & Tools: LEED Online, PHP, Java script, SAP, JIRA, Neo-load (Performance Tool), GIT & Selenium (python).

Confidential, Raleigh, NC

Quality and Business Analyst

Responsibilities:

• Review Requirements for LEED Online & Dynamic Plaque/Arc.
• Developed and executed test strategy and coordinated QA testing efforts between development and QA teams
• Perform Functional validation on multiple platforms like Android OS, iOS, Windows and Blackberry for Smartphone & tablets.
• Performs SIT once deliverables are ready for QA.
• Perform User Acceptance Test and post production support.

Application & Tools: Confidential .org, Mobile - IOS, Android, SAP & JIRA.

Confidential, San Antonio, TX

Senior Test/Quality Engineer

Application & Tools: SAP Business Object 4.0, Quality Centre, Impact, SQL and DATA Warehouse.

Responsibilities:

• Working with different business hub mangers to gather the report requirements and work with development as part of early testing to reduce the defects count as part of iteration testing.
• Interacting with business and stakeholders for Reviewing the Stories based on requirements.
• QA Iteration planning and updating the Stories/requirements in RTC and Perform early testing on reports before developing in SAP Business Object tool.
• Developed and executed test strategy and coordinated between development and other QA teams for reports which are generated through business objects tool to make sure as is per requirements.
• Triaging the defects and validating those as part of system testing and performing the data validation with impact.
• Performing the data validation (ETL testing) from data warehouse to Business objects reporting tool.
• Working with bank compliance team as part of HMDA (Home Mortgage Disclosure Act) and perform validation HMDA query which was developed as part of bank compliance. Also Provide support and inputs for ETL Team for data w.r.t HMDA reports.
• Onsite test case execution and co-coordinating with the offshore team and monitoring of the system execution on regular basis.
• Identifying the areas of the feature test and critical reports (defect prone reports & business impacting reports) and providing the inputs for next regression testing cycle.

Confidential, San Antonio, TX

Senior Test/Quality Engineer

Responsibilities:

• Performing the Iteration plan document of the feature testing considering inputs from feature specification UAC and input from Business Team.
• Reviewing the Stories and UAC and with interacting Business teams.
• Developed and executed test strategy and coordinated QA testing efforts between dev and QA teams.
• Worked on developing project plans, test infrastructure, test cases for various major and minor modules and skilfully executed them.
• Worked extensively on release Confidential and production support and was responsible for release testing several partners.
• Onsite test case execution and co-coordinating with the offshore team and Monitoring of the execution on regular basis and reporting execution status with higher Confidential and flagging of issues, s of individuals.
• CR forecast (weekly and area wise) and sharing of the same with the Confidential .
• Identifying the areas of the feature test (basic functionality, defect prone areas, business impacting areas) and providing the inputs for next regression testing cycle).

Application & Tools: Apply, Impact, Unifi, Quality Center and RTC

Confidential

QA Testing Analyst

Responsibilities:

• Analysing the Standard Order Procedure document and Estimate the time line for creation and execution based on the Target release date.
• Design & Review of High-Level Scenarios by going through Page Specification documents, to make sure all use cases are covered.
• Performing the adhoc testing on page specification design documents once build is ready.
• Validating & Prioritize the defects based on triage meeting and report to higher Confidential .
• Provide support during Integration testing, System testing, Release testing, Warranty and Warranty Support
• Perform analysis on CR Impacted scenarios and update to onsite co-ordinator.
• Involved in Defect retesting and performing regression across application.
• Updating the business and test articrafts after CR analysis and share across business teams for review.
• Conduct defect triage meeting and the status call meetings.
• Coordinated with the offshore development team during application downtime and for data issues.

Application & Tools: Apply, Impact, Unifi, Quality Center, Star team and RTC.

Confidential

QA Testing Analyst

Responsibilities:

• Analyse the System Requirements specification from the client.
• Execute the smoke test scenarios to accept the build and Prepared Test Scenarios.
• Prepared Test Cases for module, integration and system testing.
• Reviewing the Test Cases prepared by team members and Performing System testing, Regression testing and Functionality testing.
• Reporting and logging defects in Quality Centre and provide inputs to developers in order to fix it.
• Preparing daily and weekly summary reports and Communicating with the Test Lead / Test Manager and clients by conducting Review Meetings within the Team.

Application & Tools: Epiphany, Documentum, ASP Tool, QC, Star Team, IMS (Test Data)