SUMMARY:

• Sr. QA Engineer with full system development lifecycle experience
• Nine years of software testing experience in Consulting, Hospitality, Education, Retail and Airline Industries
• Lead process improvement projects to reduce test times, integrate new tools and manage key tasks
• Planned scheduled, tested and released product.
• Evaluated project requirements in both Agile, Waterfall and hybrid environments
• Planned and coordinated resources needed to implement new test strategies (Agile Scrum, Sanity, Regression suite, etc. resulting in development of best practice models
• Created quality metrics for the department in a clear and concise manner for senior management

SKILL:

• SQA Testing & Methodologies
• Test Plans, Test Strategy, Test Cases & Processes
• Functional Requirements
• Exploratory Testing
• Regression & Negative Testing
• UI & Compatibility Testing
• Data Interface & SOA Service Testing
• Coordinating UAT
• Oracle web center sites
• EDW Testing after ETL
• SAP Business Objects testing
• Test Automation using UFT, ALM
• API Testing, SWAGGER, Squirrel, File Zilla, XML marker, JMeter, POSTMAN, Maven, Selenium, Jenkins, Github, Oracle WCS.
• Defect/Bug Tracking using TFS, Rally, JIRA
• Test Strategies & Coverage

EXPERIENCE:

Confidential

Sr. Quality Engineer

Responsibilities:

• Experience in ETL and data warehousing testing and BI reporting tool testing (SAP Business Objects).
• Familiarity with test automation for Database testing.
• Strong exposure to Software Testing tools like MTM, TFS
• In - depth experience and demonstrated proficiency with QA methodology, process and deliverables.
• Expertise in source to target data testing, data completeness testing, ETL job setup and validations.
• Create reports showing test progress
• Present product demo
• Identify and investigate potential defects, work with developers and analyst to isolate root cause, and drive resolution

Confidential

Sr. QA Engineer

Responsibilities:

• Consistently worked with the team to identify and implement quality improvements resulting in reduced time to test and higher confidence in results through automation and tools.
• Streamlined defect management by implementing a project methodology resulting in reducing application defects.
• Monitored testing activities for restful web service using Spring Rest template and Apache API
• Monitored and tracked resource capacity to support assignment, tracked progress through all testing phases, and completed work within budget.
• Ensured all work requested was reviewed, sized, scheduled, tested, and implemented through the appropriate quality oversight process.
• Partnered with the release management team to ensure projects were delivered on time to support monthly software releases.
• Focused the Quality Assurance team on understanding the strategy behind the work to ensure excellent quality software testing
• Worked with container management systems like Oracle Web Center Sites for System integration and Data migration.
• Worked in Continuous Integration and Continuous Deployment environment.
• Tracked and reported quality metrics for the department in a clear and concise manner to senior management to use for performance reviews and bonus recommendations.
• Defined testing approach and strategy
• Defining scope of testing within each release

Confidential

Analyst IT Quality Assurance

Responsibilities:

• Testing functional, configurations and customizations for Dynamics CRM.
• In-Depth understanding of Sales and Service CRM (MS Dynamics)
• Manual Testing any new software to ensure integration with Dynamics meets functional requirements, system compliance, and technical specifications
• Tested processes, workflows and reports for the User Interface, embraced best practices
• Created VB scripts for automated testing of User Stories for new enhancements in CRM.
• Expertise working with function libraries in UFT
• Using ALM for test management
• Setting up test sets in ALM and running UFT tests from ALM
• Debugging/troubleshooting in UFT
• Scripting reusable actions in UFT
• Working with excel spreadsheets in UFT
• Using Rally and TFS as Agile tools
• DevOps
• EDW testing after ETL
• SAP business Objects testing

Confidential, Phoenix, AZ

Sr. Analyst.

Responsibilities:

• Created the project’s business case.
• Conducted cost-benefit analysis.
• Identified and proposed technology solutions viable to the business case.
• Facilitated workshops to elicit requirements both functional and technical.
• Analyzed and decomposed complex requirements.
• Spotted technical constraints to the proposed solutions.
• Worked with other IT experts and address business, technical and hardware needs.
• Documented requirements created use cases and process models.
• Generated interface designs, prototypes, data flow diagrams and system models.
• Assist the technical team to strengthen their understanding of the solution to be developed.
• Create test plans, test scripts and conduct system testing.
• Participate in code deployment and migration.

Confidential, Tempe, AZ

Quality Assurance

Responsibilities:

• Providing testing services for various applications to certify that they meet business and technical requirements.
• Reviewed requirements for testability and consistency, and provided feedback.
• Participated in the entire testing project lifecycle from requirements to test reporting.
• Worked to plan and deploy software testing and project management processes.
• Created testing estimate. Participated in design and risk analysis meetings.
• Enjoyed great working relationships across business and development teams.
• Maintained quality assurance and processes following QMO standards.
• Designing, writing, and executing the test scripts/cases and individual test steps
• Prepare test data based on business requirements/functional spec/use cases
• Regression & Negative Testing
• Data & Service (Web Service and Message Queue) Testing
• ETL Testing
• UI (via Browser) Testing
• Execute test cases and reports all defects
• Document and analyze test results, test coverage
• Report test status including progress, defects, risk and potential impacts periodically
• Maintained traceability of requirements/user stories, defects in TFS
• Created semi- automated report using Excel macro
• Mentored new QA analysts in the team

Confidential, Phoenix, AZ

Quality Assurance

Responsibilities:

• Ensure test cases match anticipated customer scenarios and effectively prioritize and schedule work and provide accurate quality status.
• Clarify quality or risk impact of design change or issue fix as well as raise test estimation and scheduling problems with stakeholders.
• Understand user stories, design, and review test cases focused on specific projects/components in an agile environment.
• Develop test scripts with automation tools and libraries.
• Target appropriate test scripts and cases for retest of issue fixes and escalate appropriately.
• Validated data and application functionalities for user types - clerks, accountants, and managers of store
• Validated report of pharmacy and retail store inventories
• Tested improved process efficiencies through the automation of pre-defined business rules written in Micro strategy based BI tool
• Created trend analysis report using defects by severity

Confidential, Phoenix AZ

QA Analyst

Responsibilities:

• Established and executed QA processes in a SCRUM development environment
• Created detailed defect breakdown, Pareto and root cause analysis
• Worked with the Payments System for Schools for the Confidential
• Verified and validated data in SQL server 2012 utilizing MS Access and MS Excel
• Analyzed the testability of requirement
• Utilized TFS and MTM for test case writing and linking them to requirements
• Analyzed system data via pivot charts and tables using MS access and Excel
• Functional test, regression test, system test, and user acceptance test on behalf of business users
• Maintained traceability matrix in TFS

Confidential, Charlotte, NC

Analyst

Responsibilities:

• Wrote SQL queries to test database tables for backend testing
• Perform full functional testing of Confidential web site
• Performed the Regression Testing to make sure that the bug has been fixed and the application is running properly using HP QuickTest Professional (QTP)
• Generated Test Plan, Test Cases, execute Test Cases and analyzed and reported defects
• Enhanced test case, log defect report for testing purpose using Quality Center
• Identified software defects using Quality Center and communicated to the developers
• Involved in regression testing, GUI, and Usability Testing for each client modules
• Performed manual, functional and data driven testing, communicating with Business teams and Developers for bug tracking
• Executed the scripts in Google Browser Tool for Java Scripts validation, and reporting errors from the console
• Tested application in IE and browsers for compatibility
• Attended performance meetings and plan reviews by submitting weekly reports
• Maintained high customer satisfaction through the delivery of high-quality, timely, and thorough solutions to customer problems
• Tools used: Quality Center-10, Quick Test Pro (QTP) 10, HTML, XML, VB Script, SQL, PL/SQL, SQL Developer, Oracle (10g, 11g)
• Worked closely with development cycle and understand code branch and versioning
• Use Excel to analyze code performance data and present it to the higher management
• Determined changes in regression test with different versions of code

Confidential, Durham, NC

Laboratory Research Analyst

Responsibilities:

• Developed statistical processes and measurement model
• Measured test generated data and synthesize it using third party
• Analyzed data via statistical tools, and generate report and graph
• Documented findings for current work and future reference
• Co-authored research paper with supporting test data and analytical findings
• Presentation of research paper facts in PowerPoint slides among Associates

Confidential, Rochester, MN

Lab Technician

Responsibilities:

• Measured test generated data and synthesized it using statistical tools
• Analyzed data via statistical tools, generated reports and graphs
• Quantified Radioactive expression of genes
• Learned and used various tools like SPDB, Genscan, Rasmol-Chime, BCM, Viewer Lite, BLAST, NCBI, Swissprot
• Got first hand working experience with Oracle 8i database system