PROFESSIONAL SUMMARY:

• More than 10 years of experience as Quality Assurance/Business and Systems Analysis experience in the IT industry especially in Healthcare, Banking, Finance and Retail Industry.
• Extensive working experience on Manual Testing, White - Box Testing Black-Box, GUI testing, Functionality testing, Integration testing, Regression Testing, System testing, Mainframe Application Testing, User Acceptance Testing, Load Testing, Stress Testing, Performance Testing, Data Driven Testing, Sanity Testing, front end testing, back end testing of Client/Server and Web based applications.
• Knowledge of all stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) and agile environment.
• Expertise in developing Test plans and Test cases from Business Requirement Documents (BRD) and Functional Specification Documents (FSD).
• Strong skills in establishing QA policies, procedures and strategies and in developing appropriate processes to ensure product quality.
• Strong Analytical Skill to understand the business needs from requirements documents.
• Wide exposure to waterfall, agile methodologies and scrum techniques.
• Performed Front/Backend Testing and involved in generating SQL queries to generate output from different master database.
• Extensively worked to test the ETL mappings, workflows, and Business Objects reports.
• Closely worked with Business Analyst (BA) team to understand the business requirements and their objectives.
• Experienced in testing applications manually as well as using the automated testing tools like HP QTP, HP ALM QC.
• Tested End to End process, and worked with other teams to establish the test planning for high financial impacted projects.
• Designed and documented the Testing Strategy, Functional test plan, Traceability Matrix & conducted database testing.
• Excellent knowledge of Testing of a Web Service using various tools like SOAPUI and MS WCF.
• Extensively developed Testing strategies to test accessibility features (508) using Tools such as JAWS and AMP tool.
• Highly skilled in creating and executing test cases, test scripts from Requirements documents, Functional specification/Detail Design Documents and General Design Document.
• Generate Bug (Defect) Reports, tracking the status of each defect (Open, fixed and New) and analyzing the bugs using ALM QC.
• Creating automated scripts and data driven tests to test the functionality, Regression Testing, GUI Testing of the application using Tools like QTP and UFT.
• Worked on data warehousing projects from inception to implementation and delivered high quality solutions in a timely manner meeting and exceeding the business requirements.
• Managed UNIX Servers, started jobs on UNIX server.
• Documentation of UAT Test Scenarios, Test Cases and Test Scripts.

TECHNICAL SKILLS:

Testing Tools: Quality Center, QTP,Load Runner, Test Director

Operating System: MS-DOS WINDOWS (95, 98, 2000, XP) HP, UNIX, LINUX

Languages: HTML, PL/SQL, SHELLSCRIPTING, SQL, XML.

Database: SQL server 7.0, Oracle 8.0/11i and DB2.

GUI Tools: Visual Basic 6.0, OracleDeveloper2000

Web Apps: ASP 2.0, JAVA 2, JAVASCRIPT, VB, HTML.

Functional Tools: ALM QC, HPQTP, UFT, IBM MQ, SOAP UI.

Defect Tracking Tools: Serena Team Track, Bugzilla, Test Director, Test Web ALM QC 11, JIRA.

PROFESSIONAL EXPERIENCE:

Confidential, Arlington, VA

Sr. Systems Test Engineer/Scrum Master

Responsibilities:

• As Lead tester was involved in preparing Test plans/Test cases and requirement documents for eViewer application and performed various types of testing including functional, system integration, smoke and regression testing for each release.
• Worked closely with clients during UAT supporting the trainings/demo and al testing initiatives.
• POC for defect management/triaging and handling of user tickets using tools like Service Now and SBM.
• Worked closely with business users in prioritizing defects that need to be added in a release based on their severity after analysis.
• Worked closely with Product Owners, Architect, UI/UX and Development Team to groom user stories in Rally and JIRA.
• Responsible for Creation of product backlogs, Sprint backlogs in Rally and JIRA.
• Scrum Master for two teams. This included facilitating SCRUM Ceremonies such as Daily SCRUM, Planning, Backlog Grooming, Sprint Review, and Sprint Retrospectives.
• Tracked and resolved team impediments, escalated issues as necessary.
• Provided quarterly KPI information and status reports on development efforts.
• Worked on developing Standard Operating Procedures (SOPs) for the entire applications suite.
• Developed and published quality metrics and conducted periodic process and system audits.
• Completed a major testing initiative for Confidential to test all applications for 508 compliance by not only suggesting tools (JAWS/AMP) but also participated in testing applications using those tools.
• Worked closely with scrum master in defining testing related tasks in Rally and Jira tool adhering to agile methodology.
• Had been responsible to develop test cases as functions and use framework functions to record results and screen snapshots of the test execution using ALM QC and executed them successfully by calling into the Test Lab tab in to the ALM QC.
• Automated the functionality of individual component for four different applications to perform End-to-End testing by developing tests to read the data from an associated Data Table Excel sheet during the execution of the test that loads more specific test data details.
• Hands on experience in Building Servers and Workstations.
• Created test data for testing specific ETL flow using EMC in house migration tool to resolve production issues perform testing and debugging of mappings and reporting the extraction of test data from tables and loading of data into SQL tables.
• Executed Test cases for both manual and automation to verify actual results against expected results.
• Created and managed project templates, use-case project templates, requirement types and trace-ability relationships in MS SharePoint.
• Generated QTP/UFT scripts with proper error handling and validation checks.
• Performed Testing, Maintenance, debugging and documentation for every process using VBA.
• Provided on-site and off-site troubleshoot assistance.
• Developed automation strategy that defines: the test cases to be automated, reusable methods, parameterized functions, directory structure, naming standards for the functions, variables and scripts files using UFT 11.5 and 12.2.
• Used Quality Center for requirements management, planning scheduling Analyzing Test Results & Identify bugs and reporting to the developers using Quality Center.
• Tested for data in the database by writing SQL queries for SQL Server before testing the module and optimized SQL queries to improve database performance.
• Participated in Bugs Triage meetings, Team meetings and Defect report meetings.

Environment: MS Office, MS SharePoint, QTP/UFT, UFT 11.5, 12.2, ALM QC 12.0, Server 2008/2003, VBScript, IBM WebSphere MQ, Serena Team Track, Rally, JIRA, JAWS and AMP,SQL server Documentum.

Confidential, Washington DC

Senior QA Analyst

Responsibilities:

• Senior QA Analyst for the Department of Agriculture responsible for the testing activities such as developing and implementing standardized test procedures, test plans, defect management reports, emergency department user and client installation guides for the release of the USDA (PHIS) The Public Health Information System (PHIS).
• Developing and executing system, acceptance and regression test cases for PHIS enhancements and system configurations. Also responsible for facilitating UAT testing and acted as the liaison for the federal and Public Health Information System department user communities in fully understanding the Waterfall to Agile processes.
• Installing, administering and managing TFS, PVCS/BASE and SharePoint tracking systems for testing issues and document releases. Supported the development and business teams with requirements analysis and resolution, as well as managing the sprint and increment defect management meetings to implement appropriate test methods for product specific fixes and updates.
• Responsible for Data mapping testing by writing complex SQL Queries using Toad, SQL Developer.
• Extensively used SQL programming in backend and front-end functions, procedures, packages to implement business rules and security
• Worked with data validation, constraints, source to target row counts created test cases and executed test scripts using Quality Center.
• Involved in testing the XML files and checked whether data is parsed and loaded to staging table.

Environment: Oracle 8, XML, Toad, Mercury Quality Center 8.2

Confidential, Reston VA

Senior QA Analyst

Responsibilities:

• Senior QA Analyst for the USDA Forest Services NRM Project responsible for the testing activates such as analyzing Business Requirement Documents, Business Workflows, responsible for developing test procedures, test plans, tracking defects using Target Process Tool and providing test analysis reports to the management
• Worked closely with Product Owners (PO), Scrum Master, Subject Matter Experts (SMEs) and developers to understand the customer need and translated that into acceptance criteria and test plans.
• Participated daily scrum meetings for Agile sprint to discuss the problems during iterations, prioritizing action items, estimating and sizing the User Stories.
• Scripted Test Cases for Test Driven Development (TDD) as well as developed test cases for story based on Acceptance Test Driven Development (ATDD) approach.
• Uploaded System/Integration/Regression test scenarios/scripts and into Target Process tool.
• Performed tests on various features of Agile Development process using SCRUM methodology to plan.
• Involved in End-To-End (E2E) process (data transfer) to and from CPQ, SF Main, SFDC-Connect, and PFIN applications.
• Created and managed the backlog items for the team, analyzed and provided the needed information like test data for testing the integration between subsystems from in advance and have the knowledge evenly spread across the test team.
• Involved in pre-UAT activities including setting up UAT participants for access to JIRA and team project site, training for UAT participants and configuration to support products being used in the UAT.
• Tested Standard Platform, Cross Platform and Bundles and critical functionality.
• Involved in mapping the fields between the current reporting system and Salesforce using data loader.
• Used HP Quality Center Test Plan, Test Lab and Defect Modules for Developing, executing test procedures and logging the defect during testing the integration between subsystems forms.
• Participated in defects review meetings and updated resolution field in HP QC for the closed defects.

Environment: HP Quality Center 10.0 Client, Oracle Forms, SQL, TOAD, MS Office Excel 2007, MS Office Word 2007

Senior QA Analyst

Confidential -Ashburn, VA

• Senior tester engineer responsible for black box testing and the Subject Matter Expert for thirteen RFID specific web application, multimedia, client-server and database projects on Oracle, Solaris and Windows systems.
• Developed and implemented SDLC guideline documents for functional, regression, Acceptance Testing and UAT testing standards, and well as initiating cross-group collaboration in developing successful testing strategies across multiple vendor and external customers and partners.
• UAT Lead responsible for creating test plans, test case and defect management, monitoring business requirements, budget and “lesson’s learned” sessions with the use of Microsoft Project, HP Quality Center and change management tools.

Senior QA Analyst

Confidential - San Francisco, CA

• QA Analyst responsible for participating in the Requirements and Planning Phase review meetings, preparing the detailed test cases for the Application Under Test (AUT), tracking defects in HP QC and submitting reports to the management.
• Analyzed and identified the areas of a project for Test Automation. Responsible for developing the Test Plans, Test Scenarios, and detailed Test Cases based on the Use Case Documents, Business Requirements, and Functional Specifications.
• Developed and Executed test procedures for the Personal and Business Loans systems and responsible for executing the test cases for Personal Accounts that included both Checking and Saving accounts
• Responsible for requirements and data migration analysis, test plan and test case development using HP Quality Center and IBM Rational tools for four Infrastructure upgrade projects for the Confidential .
• Analyzed the functional, performance, data and objectives for the upgrade of Wire Transfer system (MTS from 2.0 to 3.0),Oracle database upgrade from 10g to11g,QRM v14 to v16 and presented stakeholders with a System Requirement Document (SRD) with possible solutions.
• Responsible for traceability management for testing team project test cases and functional specifications to system and business requirements

Senior QA Analyst

Confidential - Farmwell, NC

• Test lead responsible for managing the development and requirements traceability for 100 product test cases for Agronomy Leaf expert Reporting Tool handheld and web customer interfaces using Mercury Quality Center tools.
• Built, validated and manipulated SQL scripts and relational databases using TOAD, Access and SQL Manager for ALERT Address Canvassing analysis and extraction for web interface tools.
• Used SOAP UI to test the Open Account, Fund Account, Transaction Details, and Personal info page etc. functionality via Web services.
• Executed functionality test scripts for various scenarios which include identifying existing/new customers, auto approval eligibility criteria and validated all the steps involved in opening, funding an account etc.

Senior Test Engineer III

Confidential - Arlington, Virginia

• Test Engineer responsible for the functional and regression testing for the Assessment Information Management System (AIMSII) Application and RRPS Systems applications using IBM Rational ClearQuest and Functional testing tools.
• Government liaison analyst responsible for providing project timeline and defect tracking updates for AIMS and RRPS projects and leading Level II testing analysts in developing standard test plans and procedures.