Billing System Quality Assurance Analyst SME Resume Manchester, NH - Hire IT People

SUMMARY:

Senior software QA analyst with over 5 years of experience of full system development lifecycle and expertise in Waterfall and Agile software development process, including test designing, developing and implementing test plans, test cases and test processes fueling timely corrective actions and significant cost savings.
Hands - on technology professional accustomed to working in complex, project-based environments. Multifaceted experience in QA billing software testing, software development, regression testing, and system testing.

SKILLS SUMMARY:

Functional Test Planning and Preparation
Test Execution and Management
Functional Requirements
Data Mining and Data Creation
Testing Strategy and Planning
Regression & Negative Testing
UI & Compatibility Testing
Data Interface Testing
Testing Automation
Defect/Bug Tracking
QA & QC Standards

TECHNOLOGY SKILLS:

HP Quality Center (Proficient); Rally Dev (Experienced); Oracle Database (Proficient); Splunk Enterprise Analytics Tool (Proficient); Worksoft Certify Automation Tool (Experienced); Selenium Webdriver with TestNG Framework (Trained)

PROFESSIONAL EXPERIENCE:

Confidential, Manchester, NH

Billing System Quality Assurance Analyst SME

Responsibilities:

Guide configuration analysts in developing and executing billing configuration requests and solutions
Review billing configuration requests and collaborate with configuration analyst in delivering billing configuration requests
Attend and participate in product reviews
Review testing procedures provided by Testing team to verify that stated customer requirements and quality standards have been satisfied
Coordinate testing efforts between Confidential configuration and testing teams

Application Development Analyst

Confidential

Responsibilities:

Assist with offer and billing configuration testing on Confidential 's existing CSG biller platform.
Develop and execute test cases and scenarios for backend Billing System and User Interface Application testing.
Identify defects and retest the resolutions as needed
Demonstrated technical leadership and coordination with offshore team in handling large and complex testing efforts. Responsible for the quality of team’s work as well as client communications regarding issues and status.
Responsible for generating automated daily audit reports of Confidential Campaigns, Eligibility Rules, Service Pre-requisite Rules, and Discount Codes using Splunk Enterprise Analytics tool and Oracle SQL to help capture inadvertent updates made in the database before the effects were seen in the database downstream.
Contributed in implementing test framework of billing system applications using Worksoft Certify Automation Tool

Confidential, Bothell, WA

Functional System Tester

Responsibilities:

Create test scenarios and test execution steps for developed system integrations, enhancements, products and defect resolutions
Analyze client requirements and collaborate with business analysts in planning and designing sufficient tests.
Document software defects using bug tracking system and report defects involving functionality and content to software developers.
Responsible for the test design and execution deliverables for the assigned Scrum team.
Participated in process improvement initiative to revamp regression scripts aimed to streamline and optimize the regression suite to reduce regression effort and maximize testing coverage.
Delivered projects successfully for multiple releases to Production with zero to minimal Production defects that is geared toward in enhancing the user experience and providing information and clarity to the business customers when ordering services online accounting for approximately 1200 hours of release work.

Confidential

Associate Software Engineer

Responsibilities:

Generated compliance reports across all Confidential ’s geographic units.
Enforced compliance of the organization to security policies such as anti-virus, encryption, firewall and Peer-to-peer software.
Analyzed compliance metrics for the organization and identify root causes of the issues.

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Billing System Quality Assurance Analyst Sme Resume

Manchester, NH

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