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Consulting - Interim Testing Manager/advisor Resume

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SUMMARY:

  • Managing major software Testing projects, resource management, planning recruiting and retention.
  • Successfully lead and managed multi - million-dollar large programs and Team comprising of Developers, PM, Testers and Business analysts
  • Seasoned IT executive with several years of senior leadership experience with a strong commitment to turning thought into action, forcing prioritization and moving projects forward. Experience in leading major negotiations in various categories, leading large scale or enterprise sourcing activities, evaluating off shoring, smart sourcing, managing in a global matrixed environment
  • Advisor consultant to an enterprise and helping them in various aspect of IT, processes and product branding
  • Proposal development, SOW sign off, negotiation and closure
  • Managed communications with the leadership teams within the CFO, CIO & CTO organizations
  • Sales and account management experience in the field of software solution & services/ consulting/IT services/Outsourcing/QA-Testing
  • Established and maintained vendor relationships to facilitate the purchase of cost-effective IT solutions
  • Successfully created and implemented Testing Center Of Excellence and SDLC including SCRUM across all projects
  • Proven results in Testing Project Management, Product delivery, Processes, Client relationships, business growth and People Management
  • Significant experience in managing distributed projects

TECHNICAL SKILLS:

Major Skills and Proficiency: Software Testing, Testing Consultation, IT Outsourcing/Off shoring, SDLC, SCRUM, Project management, Product Management, Program Management, Product delivery, Processes, Client and Vendor relationships, People management, Business Development

Tools/Technologies: HP-ALM, Microsoft - Test Manager, MS Project Plan, SharePoint, Visio, MS office, Plainview, WinRunner, QTP, UFT LoadRunner, Planview, Business Objects, LoadRunner, Quality Center, RequisitePro, Oracle, Informatica, Windows-98/2000/NT/XP, HP- Unix, SUSE-Linux, Team Track- 6.5, DTS- 6.0, D5, TFS, Bugzilla, Rational ClearQuest, VSS, Rational Clear Case, SVN, SharePoint, Team Foundation server (TFS)

PROFESSIONAL EXPERIENCE:

Confidential

Consulting - Interim Testing Manager/Advisor

Responsibilities:

  • Client relationship management - manage relationships with operational client personnel
  • Business development - Identifying business opportunities, selling concepts to the client where required and influencing the client to give additional business based on demonstrated capability and past performance
  • Create value and differentiated propositions/solutions in response to RFI/RFP
  • Client presentations, due diligence, and transitioning activities in new engagements
  • Pre-sales proposal support for new business development outside of account scope

Confidential

IT Director - QA and Testing

Responsibilities:

  • Created a brand new Quality Assurance and Testing department at Confidential which never existed before. At the enterprise level built the TCoE and SDLC which includes tools, technologies, people, and processes. Done strategic planning for all Test and development environments, Data masking including test data management.
  • Lead cross-functional teams in the delivery of high-risk, complex projects. Responsible for building and maintaining relationships with all C level management, product owners, technical team leads and other department Directors.
  • Oversees and coordinates Quality Assurance & testing, Business Analysis, Environments and Data management activities for all projects at GHP before it goes live, this includes coordinating with several business areas, IT, PMO.
  • A key driver of internal efficiency program where I created training material and roadmap for remediation of audit findings
  • Created a detailed business plan to partner with the offshore company.
  • Established strategic relationships and negotiated global contracts with leading IT vendors and offshore vendors. Overall delivery/program management responsibility for managing multiple projects across multiple functional and business domains.
  • Under extreme budget constraints, I negotiated the commercials for many tools/technologies like DM Suite, Quality Center, QTP and LoadRunner and successfully implemented for planned results. Implemented DM Suite tool for data masking which is one of the big initiatives to protect PHI data while sharing data with offshore vendors for testing and development work.
  • Collaborates with leadership and directs teams to assure strategic and operational goals of the IT quality assurance function are met concerning the development and release of high-quality software and systems. Directly involved in the hire, evaluate, discipline and discharge, review employee orientation and training.
  • Managed and lead various activities in building a product regarding population health management.
  • Few major projects I have been supporting related to Health Information Exchanges, Population Health, patient portals and Personal Health Records, Medicaid, ICD 10, Amisys (core claim system) upgrade, and Provider portal replacements by Navinet….etc

Confidential

Senior Consultant

Responsibilities:

  • Lead a team of Developers, project managers, Business Analyst and Testers to manage and execute multiple strategic projects/programs and successfully deliver within specified timescales and budgets
  • Responsible for tools and technologies, processes, training more than 50 people, Audit, and several deliverables.
  • Driven and delivered operational excellence through the efficient use of resources/schedules, optimization of service level agreements (SLAs), problem monitoring and resolution, and effective change management techniques.
  • Overall relationship management with State, Federal and handled any escalations and project issues.

Confidentia

Program Manager (Consultant)

Responsibilities:

  • Meeting with various stakeholders, identified the problem and successfully defined strategy, roadmap to be followed by various stakeholders to achieve success.
  • Worked collaboratively with Vendor, business users, IT professionals and leaders to obtain the necessary support to implement these recommendations.
  • Oversees and coordinated process improvement and QA/testing activities for multi-million strategic projects before it goes live, this includes coordinating with several business areas, IT, PMO, …etc.
  • Few major projects are 5010, PCMH, Provider portal, Facet Upgrade ….etc.
  • Directly involved in contract development and contract negotiation for both at project and Engagement level.

Confidential, New York

Portfolio Lead (Consultant)

Responsibilities:

  • In this role, I looked after multiple strategic projects and managed three key portfolios which include business, finance, and admin.
  • Identified projects opportunities across portfolio and work with the business to define requirements and setup execution for the project.
  • Defined and implemented an agile methodology for the enterprise and rolled out across multiple projects and trained more than 100 people including business.
  • Oversees and coordinates testing activities for many strategic projects before it goes live, this includes coordinating with several business areas, IT, PMO, …etc.
  • Also responsible for hiring, contracting and assigning right skilled QA resource to projects.

Confidential

Test Manager - Consultant

Responsibilities:

  • Oversees and coordinates Quality Assurance and testing activities on multiple strategic projects.
  • Coordinated 3rd party vendor (CNX) and their product testing.
  • Defined and reviewed QA / Testing processes and metrics and ensuring that enterprise test services are optimized to provide high-quality delivery of business solutions cost-effectively.
  • Taking care of all testing activities such as organizing, planning, execution and production support
  • Managed multi-million dollar enterprise-wide program.
  • Communicated project performance metrics across all projects.
  • Managed project and program budgets, schedules, scope, stakeholders, risks, and interdependencies.
  • Provided technical guidance (vision, strategy, and tactics) to project teams as required.

Confidential

QA Lead

Responsibilities:

  • Responsible for Confidential association mandated program ITS for timely and successful implemented.
  • Worked with teams spread across multiple geographical locations.
  • Co-ordinated ITS program activities with many different Confidential of other states.
  • I was responsible for implementation of the program on timely fashioned to avoid any penalty.
  • Oversees and coordinates testing activities for many strategic projects before it goes live, this includes coordinating with several business areas, IT, PMO, …etc.

Confidential

QA Lead

Responsibilities:

  • Worked on Confidential product testing where testing team size was 100 plus resources.
  • Taking care of all testing activities starting from Planning till execution.

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