Automation Quality Assurance Engineer Resume Chicago, IL - Hire IT People

SUMMARY:

Dedicated, energetic and self - motivated Automation Software Quality Assurance Analyst (ASQA) with experience in QA, Automation, Agile Processes and SDLC. Looking to learn new culture, and expand my skill set in Automation and help any company achieve success by delivering the best product to their clients, with speed and quality.

TECHNICAL SKILLS:

OS: Windows 10, Windows 7, Mac OS.

Databases: Azure SQL, Azure App Insights KQL (telemetry).

Testing Frameworks: Selenium, Sikuli, AutoIt, Game Driver.

Methodologies: Agile, Waterfall, Testing (Manual & Automation), Cross-browser testing IE 11, Edge, Safari, Firefox, Chrome, Opera, mobile.

Languages: C# (mid), ASP.NET MVC (basic), Java (basic), JavaScript (basic), HTML 5, CSS (basic), App Insights(basic), PowerShell(basic), jQuery (basic).

Software Tools: Visual Studio 2019, Azure DevOps, Visual Studio Code, Eclipse IDE (Juno/Kepler), Office 365, Office 2019/2019 PC, Office 2015 Mac, Basecamp, Jira, GitHub, Trello, Fiddler, Postman, Chrome/Safari/Firefox Developer Tools, One Note, Microsoft Expression Encoder 4 for Screen Capture, Licecap gif recorder, Notepad++, GitHub, Azure Storage Explorer, Salesforce Desk, Slack, HipChat, Unity.

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Automation Quality Assurance Engineer

Developed, implemented and enforced the QA Process across all product development teams using TFS, VSTS and now Azure DevOps.
Worked in an agile development process, side by side with developers and product stakeholders to ensure product is delivered with quality and functionality fits what the business wants.
Worked with client facing CS (customer success) to communicate issues or immediate workarounds.
Set up Desk support to better track client issues.
Planned and developed ShopperMX™ UI page-oriented framework to automate the testing process for Client Portal, using selenium, C#, JavaScript, jQuery, Sikuli, and AutoIt.
Executed manual and automation tests against the ShopperMX™ application, as well as other pre ShopperMX™ environments.
Planned, organized and developed software test plans to detect and diagnose defects: Smoke, Regression, Sprint Plans stored in MTM and Azure DevOps Test Center.
Documented and reported defects using TFS, MTM and Azure DevOps.
Planned and executed various testing strategies for the ShopperMX™ portal, including black box/white box testing, regression testing, end to end feature testing, as well as unit testing.
Prepared testing data across all environments.
Scheduled, ran and analyzed the automation test results in Visual Studio.
Controlled and performed deployments to QA environment.
Provide regular feedback to Scrum team for bugs/performance issues found during development lifecycle.
Built telemetry reports for business stakeholders using Azure App Insights and SQL queries to help them understand the usage of the application, application load time, crashes... etc.
Generated Azure DevOps ad hoc reports for product and tech team, based on most impactful client facing issues (support, bugs), to determine what parts of the apps need the most immediate attention.
Worked with product stakeholders to prioritize, groom the backlog and write features.
Audited game automation tests to detect automation testing coverage.
Used VS and GitHub to commit fixes and updates to the SMX app.
Led, trained and onboarded new QA hires, and interns.

Confidential, Chicago, IL

Quality Assurance Intern

Planned, developed and executed software test cases to detect and diagnose defects.
Developed smoke, functionality, GUI, usability, and boundary test cases, using Excel.
Performed manual functional, smoke, regression, and system testing against Confidential internal application (vendor portal).
Documented and reported defects using Trello Scrum tool and GitHub.
Worked extra hours to ensure the 1 st pilot release was successful (in terms of quality) and on time.

Confidential, Chicago, IL

Quality Assurance Intern

Planned, developed and executed software test cases/plans to detect and diagnose defects.
Developed smoke, functionality, GUI, usability, and boundary test cases, using Excel.
Executed manual functional, smoke, regression, and system testing against Confidential .com application.
Documented and reported defects using Basecamp.

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Automation Quality Assurance Engineer Resume

Chicago, IL

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