SUMMARY:

• Software/QA/Mobile Tester/Analyst with extensive experience in performing Functional, Regression, Manual, Automation, A/B, UAT, SIT and Mobile Testing throughout the phases of System Development Lifecycle (SDLC) and developing Test Plans, Test Cases and Test Scripts. I’m currently available for new challenging opportunities in leveraging my years of experience & be an asset.
• Expertise in testing web - based, Mobile & Client server applications in Agile/Scrum, Iterative, Waterfall
• Competent in performing Manual, Mobile & Automated Testing throughout SDLC and STLC
• Familiar with various front-end and back-end languages for browser based and Mobile applications
• Hands-on experience with test and defect management tools - HP QC/ALM, Jira, Zephyr, TestComplete
• Proficient in designing & maintaining Requirements & Test Cases using ALM/Quality Center
• Possess depth understanding of Software Development Lifecycle (SDLC), STLC and BLC
• Passionate for excellence through promoting best practices with test case design & execution
• Ability to properly evaluate defects, assesses severity, provide clear instructions for reproducing issues
• Possess leadership skills of serving as PoC for all offshore QA resources and explanation of assignments
• Able to create Test Execution Reports for management from HP ALM/QC and HP Sprinter
• Well competent in writing DP, custom Functions using VBScript in HP QTP/UFT for test automation
• Proficient in reporting and tracking Defects through HP QC/ALM and Jira to developers & project teams
• Skilled in performing Smoke, SIT, End-to-End, Regression, Manual, A/B, and Accessibility Testing
• Ability to work in fast-paced environment while demonstrating teamwork and positive attitude
• Possess excellent knowledge of Data Warehouse/ETL and Backend Testing by writing SQL queries
• Ability to manage time and priorities according to team/project objectives, in fast-paced environment
• Excellent verbal and written communication, attention to detail, and analytical/problem-solving skills
• Effective communication skills with onsite/offshore teams - issue resolution, negotiation of project priorities

TECHNICAL SKILLS:

Operating Systems: Windows XP Professional, Windows 7, Windows 8, UNIX, Linux, Mainframe

Database/PL: HTML, XHTML, VBScript, RoR, JavaScript, SQL, Java, J2EE, C++, PHP, CSS, ASP.NET, .NET, Oracle, DB2, MS SQL Server 2000, TOAD, SQL Developer

QA/Testing Tools: HP QC/ALM, HP QTP/UFT, SoapUI, Zephyr, Jira, Espresso, Robotium, TestFlight, BrowserStack, Screenfly, TestComplete, HP Sprinter

Tools: & Browsers: MS Word, MS Excel, MS Visio, Confluence, PowerPoint, MS Project, Slack, Internet Explorer (IE), Firefox, Safari, Google Chrome

PROFESSIONAL EXPERIENCE:

Software QA Engineer

Confidential, MO

• Reviewed Use Cases, User Stories and Prototypes to design Test Cases, Test Scripts and UAT scenarios
• Attended Grooming Sessions with BAs, SMEs and Developers for MyMercy, FAS, and MyMercy QuickPay
• Submitted detailed reports to developers and management summarizing defect severity, priority, and statust
• Provided status updates in Jira and HP ALM regarding the progress of current projects testing
• Trained and mentored less experienced QAs and participate in hiring process for onsite/offshore resources
• Leveraged business and analytical skills to ask the right questions on complex Test Cases
• Detailed Mobile Test Cases & automated Test Cases within HP QC/ALM for MyMercy App and FAS
• Reported and escalated high severity issues to Leads, QA Manager and PM via HP QC/ALM & Jira
• Volunteered for administrative role at HP QC/ALM - user supports, customize workflow & reports
• Performed Mobile Testing on MyMercy App using various physical and cloud Mobile devices
• Created Test Scripts to add scenarios to Regression Suite on Mercy QuickPay using HP QTP/UFT
• Wrote detailed defect reports in Jira and worked with Devs to reproduce, troubleshoot and verify
• Created User Acceptance Testing (UAT) Test Cases and executed during UAT Wave
• Parameterized Test Steps to run against multiple data sets using HP QTP/UFT for FAS & Mercy QuickPay
• Actively participated in all aspects of development lifecycle with onsite and offshore teams
• Enhanced Test Scripts using Checkpoints, Parameterization, Arrays, Functions for FAS and MyMercy
• Worked with QA offshore team to enhance and maintain existing Automation Framework
• Properly documented and proactively communicated software issues at HP QC/ALM using best practices

Functional Tester

Confidential, CT

• Reviewed functional, design specifications and prototypes to fully understand Test Deliverables
• Attended in Design Reviews to better understand Functional Requirements, and acceptance criteria
• Demonstrated skills of supporting parallel projects and managing work streams
• Worked with Devs to create Regression and Negative Testing Test Cases for Express Deals
• Attended Daily Scrums to provide test execution, coverage & defect status to team members
• Effectively communicated with QA members - clarifying requirement & schedules for Test Plans
• Connected and worked HP QTP/UFT and HP QC/ALM for execution of automated tests at night
• Developed SQL queries for Backend Testing to verify transactions, inserts and deletions of test records
• Developed E2E Test Scripts with HP QTP/UFT for Express Deals & Travel Affiliate Programs (TAP)
• Reported & tracked software issues using HP QC/ALM & Jira to software developers & architects
• Performed Functional, Database, Smoke, Integration, Regression & UAT Testing against Builds
• Created and enhanced Test Scripts by Functions, Actions, Parameterization and Shared OR
• Generated test execution reports from HP QC/ALM displaying product quality and readiness
• Actively used HP QC/ALM in designing detailed Manual Test Cases for Express Deals
• Converted Manual Tests to Test Scripts to improve test coverage using HP QTP/UFT and VBScript
• Performed HP QC/ALM Administrative & Project Customizations tasks as per managements requests
• Analyzed test results in order to report any defects, bugs, errors or configuration issues

Software Test Engineer

Confidential, CA

• Reviewed MS SharePoint for existing project artifacts to create Test Strategy & Test Plan
• Performed Cross-browser Testing across most browsers using BrowserStack for GAP & OLD NAVY
• Tested End-to-End Testing and System Integration Testing (SIT) POS for GAP & OLD NAVY
• Created SQL statements to perform Backend Testing ensuring successful online transactions
• Worked closely with BA, Development and QA teams to reproduce and resolve issues
• Created robust Test Scripts for Regression Testing using HP QTP/UFT and VBScript functions
• Accessed Oracle database & wrote SQL queries for data validation & Regression runs from automation
• Created Test Execution Reports and various defects matrices after analysis to QA Manager & management
• Attended in various product and iteration kickoffs, sprint retrospectives, and daily scrums meetings
• Reported & managed issues as effectively as possible through BLC using Jira & HP QC/ALM
• Developed Test Scripts using HP QTP/UFT after completion of manual test execution
• Created and executed SQL queries to validate online transactions across LOBs and payment
• Developed and executed Test Cases for integration and regression of various API test cases
• Assisted dev teams on reproducing & successful resolution of defects using Quality Center (QC) & Jira
• Participated in Lessons Learned & Retrospective sessions, and suggested work/tool process improvements