SUMMARY:

• Senior Level Information Technology Project Manager and Business Analyst with more than 20 years of experience spearheading and managing application development projects for government offices and high - volume corporations across industries. Solid record of success in providing technology solutions to business problems, delivering seamless improvements in efficiency and productivity for many thousands of users.
• Recognized for the ability to manage teams and full cycle, complex, multi-phase IT projects from initial specifications through rollout.
• Proficient in creating a range of effective training materials and in training users and project staff via classes, seminars, workshops, knowledge bases, and tutorials.
• Methods include Spiral, Agile, SDLC, Waterfall, and Scrum software development. Software experience includes FileMaker Pro, MS Access, SQL, HTML, XML, MS-Office (PowerPoint, Excel, Word), Visio, Adobe Elements, Adobe Photoshop, and Adobe Acrobat. HIPAA electronic policy development and software considerations.
• Project specifications include legally binding contract terms, Business Requirements Document.
• Stakeholder analysis, management, and engagement.
• Unified Modeling Language (UML), User Stories.

EXPERTISE AREA:

• Project Planning & Management
• Application Development Lifecycle
• Business Analysis Work Plans
• Integration Consulting
• Application Design and Administration
• Database Architecture
• Data Modeling
• Programming & Documentation
• Web Site Design & HTML Coding
• Requirements Management Plans
• Business Requirements Documents
• System Analysis
• Technical Training
• Application Release Planning
• Product Roll - Outs

CAREER HIGHLIGHTS & SELECT PROJECTS:

TEST MANAGER (SMS/PeopleSoft)

Confidential, Norfolk, VA

Responsibilities:

• Developed test plan, reports, and other project documentation, led daily team meetings, tracked test timelines and deliverables, and managed a team of testers for a critical software integration project.

PROJECT MANAGER / BUSINESS ANALYST / INTEGRATION CONSULTANT

Confidential, Madison, WI

Responsibilities:

• Led a team in a complex project that encompassed configuring and implementing new software to replace county health department’s outdated system.
• Established, tracked, and managed project goals.
• Met regularly with upper management to obtain critical information and present progress of project.Guided daily team meetings.
• Designed and conducted training classes and seminars.
• Developed software rollout plans.
• Facilitated county’s ability to secure funding by positioning it to comply with insurance and state reporting requirements for medical billing/medical records and to adapt to ICD-10 changes.

Confidential, Waupaca, WI

Responsibilities:

• Aligned county system with regulatory requirements for medical billing/medical records while improving its ability to manage transition to ICD-10.
• Developed documentation, configured software, and launched dual entry period.
• Trained users and technical support person to serve as software administrator.

Confidential, Adams, WI

Responsibilities:

• Researched, configured, and documented new medical billing/medical records software to ensure regulatory compliance and compatibility with ICD-10.
• Conducted workflow analyses and SQL table analyses.
• Created training materials and trained project staff. Oversaw rollout for county’s clinic group.

BUSINESS ANALYST

Confidential, Virginia Beach, VA

Responsibilities:

• Improved efficiency of software development projects in the Information Technology department with a software design project to streamline and customize procedures for hundreds of users.
• Documented old software and determined new specifications from stakeholders through testing and interviews.
• Conducted gap analysis and created field maps, diagrams, user stories, and business requirements documents.

LEAD PROJECT PROGRAMMER-ANALYST / DATABASE APPLICATION DEVELOPER

Confidential, Green Bay, WI

Responsibilities:

• Designed and delivered software improvements that enhanced organization and efficiency for a Confidential manufacturer's design project tracking process.
• Reduced stress on existingsystem's database corruption problems by programming new database features in files that wrapped around the original FileMaker database.
• This enabled the company to improve efficiency and tracking while working on corruption solutions separately.

TECHNICAL PROJECT MANAGER/ DATABASE DEVELOPER

Confidential, Oshkosh, WI

Responsibilities:

• Designed, managed, and programmed start-to-finish application development project which included an eligibility tracking solution with automated features for the Confidential that reduced data entry time and eliminated the need for overtime.
• Trained IT staff on product’s maintenance and administration.

TECHNICAL WRITER / EDITOR / WEB DESIGNER

Confidential, Virginia Beach, VA

Responsibilities:

• Played integral role in launch of new web site on database programming for technical community that gained Internet presence and secured search engine rankings.
• Designed web site and graphics, produced HTML coding, secured domains, produced sample database code, and wrote technical papers on FileMaker database programming.

PROJECT MANAGER / DATABASE APPLICATION DEVELOPER

Confidential, Washington, DC

Responsibilities:

• Developed Cloud-based statistical database application to standardize millions of database records for Confidential and convert them to statistical reports.
• This enabled staff in multiple locations to upload and analyze data to meet contractual obligations.