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Quality Assurance, Test Lead Resume

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Phoenixville, PA

SUMMARY:

  • 31 years IT experience. 21 years successfully managing and leading highly effective IT QA test and audit teams.
  • Incorporated testing, quality assurance, policies, procedures, processes, methodologies and IT controls improvement.
  • Delivered IT Solutions, on time and on budget by aligning IT with business priorities and corporate governance initiatives.
  • Built teams around a cohesive management philosophy and techniques resulting in repeated successful implementations.
  • Communicated and negotiated using refined interpersonal skills.
  • Consistently achieve management and subordinate consensus.
  • Promote and receive team buy - in and participation for change and conformance.
  • Built, lead, and managed highly effective teams.
  • Manage team sizes of 20 subordinates and $1M+ budgets.
  • Leadership includes all phases of IT QA and testing including enterprise integration of interfacing systems and large data migrations in finance, investment, banking, insurance, pharmacy, energy, petro and telecom.
  • Quality Assurance testing processes and procedures including hiring, training and leading teams.
  • Significant experience in setting up environments for testing, including test and verification of environments for testing applications and hardware and software upgrades and implementations.
  • Manual and automated testing - built and managed teams, also I am hands-on capable.
  • Large server data and operating system migration efforts including large data warehousing efforts.
  • Sustained track record of defining and implementing standard operating procedures for IT controls and Software Development Life Cycle / System Development Cycle (SDLC / SLC).
  • Implemented process improvement initiatives with quantified tangible results.
  • Sarbanes-Oxley (SOX) experience planning, organizing and carrying out individual and team IT audits for small, medium and large corporations.
  • Interfaced with internal auditors, external auditors, company staff and management for defined, expected and delivered results.
  • SOX tool evaluation. IT auditing tools, automation, policies, procedures, security and disaster recovery.
  • COSO, COBIT, NAIC (Model Audit Rule), NAMIC.

TECHNICAL SKILLS:

Recent: Windows 7, MSOffice 2010, VMware, SOAPUI, SOATest, HP Mercury Test Tools, SAP and Oracle, HP Mercury Quality Center / Test Director, LoadRunner, Sitescope, QuickTestPro (QTP).

Technology: SQL Server, Endevor-PC, PVCS, Tracker, Oracle Financials, Microfocus Cobol, Visual Basic, Java, BEA WebLogic, Websphere, Crystal Reports, ATG, J2EE Sigma, eCommerce, B2B, B2C, Hogan Systems (TDA/DDA), IBM Mainframe, OS/390, MVS, z/OS, TSO, JCL, CICS, VSAM Performance Tuning, DB2, IDMS, CA-1, CA-7, CA-11, WINS, AS/400 Endevor, Docutext/JScan, Documentum, .Net, Sonic MQ, Documentum, MSExcel, MSWord, MSAccess, MSPowerPoint, SharePoint.

Languages: C, C++, COBOL, COBOL II, VB, ASP, HTML, XML, Java, Assembler, Basic.

SOX Tools: IBM, Stellent, Movaris, Protiviti, Open Pages.

Applications: SAP, Oracle, PeopleSoft, JD Edwards, MS Great Plains, Sage MAS200.

Methodologies: Deming, CMM / CMMI, Six Sigma, COBiT, COSO, Basel II, FDA/21 CFR Part 11, NAIC (Model Audit Rule), NAMIC.

EXPERIENCE:

Confidential, Phoenixville, PA

Quality Assurance, Test Lead

Responsibilities:

  • Develop deliver and implement policies, procedures and all associated documentation for IT QA, test and audit.
  • Build and manage quality assurance and test teams.
  • Installed, maintained and trained team on automated and manual testing.
  • Test planning and execution - MSProject, Rally, HP Mercury Quality Center, LoadRunner, Sitescope and QuickTestPro.
  • Coordinated synchronized communication with QA team, business team, and technical team, internal and external auditors.
  • Undertook disaster recover planning, implementation, testing and verification for yearly certification.
  • Identified and directed process improvement initiatives realizing quantified results.

Confidential, Cedar Rapids, IA

Quality Assurance, Test Lead

Responsibilities:

  • Windows 7 Migration using VM’s for multiple user testing. SAP enhancements, customizations and implementations, HR ESS\MSS, FICO, LMS, NetWeaver Portal, AOPB, ABAP, T-Codes, and ALE.
  • Project Management and status reporting. Test Lead managing all test strategies, test plans, test cases, Quality Center training, hard, soft and human resource assignments and management, communication with management on multiple projects status.

Confidential

Quality Assurance, Testing

Responsibilities:

  • Project Management and status reporting. Database compares.
  • Autosys processing verification, issue identification and resolution. HP Mercury Quality Center 9.0 Requirements, Test Planning, Test Lab, VMware and Defects.
  • JIRA Issue Management, DB2 SQL and UDB, Integration, System and Functional Test preparation, execution, Issue recording, tracking and resolution in JIRA and HP Quality Center.

Confidential

Quality Assurance, Testing and SDLC Implementation

Responsibilities:

  • Adjustment payment processing software and services.
  • Confidential OnTime software administration. Test planning, Test cases and scripts creation, management and execution.
  • QA/Dev Team building.

Confidential, Norristown, PA

Quality Assurance and Test Lead - Test Automation and Performance Testing

Responsibilities:

  • HP Quality Center 9.5, QuickTestPro 10.0, LoadRunner 9.51, SiteScope 9.51. SOATest, SAP Utilities (IS-U), SAP ECC 6.0, Junit, Spring, Maven, Java, .Net, Sonic MQ.
  • Responsible for Quality and Test of new technology implementation for Smart electric grid Control Room upgrade.
  • Utilize Deming PDCA and SEI CMM for SDLC.

Confidential, Chesterbrook, PA

Quality Assurance and Test Lead

Responsibilities:

  • Data Warehouse migration project including Hyperion Financial Manager (HFM), SAP (FI/CO) Ross, Pillar, Informatica, Netezza, Business Objects, Standard Reports, Ad-hoc Reports, Dashboards, Security, Performance, Training and Documentation.
  • Responsible for planning, coordination and management of all Integration, System, User Acceptance, Performance, Security and Data Validation testing. IQ, OQ CQ for migration of data and reporting from SAP, HFM, ROSS and Pillar to a Netezza data warehouse and business user report generation using Business Objects.
  • Setup and prepared all aspects of QA/Testing. Test Approach, Test Project Plan, Test Cases, and Test Scripts, Test execution of manual and automated testing.
  • Coordinated testing preparation between Users and technical staff.
  • Utilize Deming PDCA and SEI CMM for SDLC.

Confidential, King of Prussia, PA

Software Quality Assurance and Test

Responsibilities:

  • JAVA, .NET, SharePoint, Tivoli, Oracle 10g - 11g upgrade, Data Warehouse, Information Layer, WebFocus Reporting Portal Project, Scrum Methodology and daily scrum meetings.
  • Rally Agile Methodology Management Tool used to manage and control all testing and quality assurance
  • Manage all testing, create test scripts, execute tests, record and manage defects, communicate with Project Management and Team, coordinate environment migration (Dev, Test, QA, and Prod), interface with CVS lead.
  • Mercury Quality Center, 9.5 QTP 10.0 - QuickTestPro, WinRunner, LoadRunner. Utilize Deming PDCA and SEI CMM for SDLC.

Confidential, West Chester, PA

Senior Manager, IT Audit

Responsibilities:

  • Developed and implemented Sarbanes-Oxley Audit, IT Audit & IT Governance Methodology using intranet website containing all required documentation to train all team members on defined audit processes. Centralized documentation forms, process, procedures for complete end to end SOX / IT Audit knowledge base.
  • Manage eight subordinates performing IT Sarbanes-Oxley compliance internal audit controls, procedures, testing, and reporting documentation based on the Control Objectives for Information and Related Technology (COBIT) process framework.
  • Managed and performed Sarbanes-Oxley audits for medium to large size companies with $75M to $3B market capitalization.
  • Controlled and forecast client work load
  • Coordinated resource scheduling to successfully perform variable audit work demands
  • Researched and communicated all SEC Sarbanes-Oxley related changes to the team for input to thorough and concise auditing processes.

Confidential, Wausau, WI

Regulatory Compliance Auditor/Quality Auditor/QA Manager

Responsibilities:

  • Software Quality Assurance and Test Manager
  • Construction, testing and deployment of NFLShop.com using ATG for online / internet catalog sales.
  • Sarbanes Oxley IT Audit Management and Leadership

Confidential, King of Prussia, PA

Regulatory Compliance Auditor / IT Auditor for Sarbanes-Oxley compliance / QA Manager

Responsibilities:

  • Hands on Quality Assurance and Test
  • Mercury Tools Management - Test Director, LoadRunner, WinRunner and QuickTestPro QTP

Confidential, Horsham, PA

Quality Assurance Manager Consultant

Responsibilities:

  • Quality Assurance and Test for LendScape Mortgage Lending System
  • Automated Tool selection and implementation

Confidential, Berwyn, PA

Quality Assurance Manager

Responsibilities:

  • Established all testing for Trust Fund and Portfolio Management accounts software
  • Manage all testing aspects for Oracle 9iR2 upgrade to Oracle 10g E-Business suite (Financials, HRMS)
  • Responsible for test environment for all production application testing, all servers, network and operating system changes and upgrades
  • Provided presentations to top management on current verses recommended changes for process improvements.
  • Met with senior management to discuss process improvements, implementation and results

Confidential, King of Prussia, PA

Quality Assurance Director

Responsibilities:

  • Managed testing and auditing associated with merger/acquisition
  • Staff size ranged from 5 to 20 subordinates.
  • Responsible for ongoing business activities including staff training and development, budget management, scheduling, test management and internal system and process implementation.
  • Responsibilities included full systems lifecycle development including evaluating appropriate technologies, analyzing and writing requirements, reviewing technical designs, defining and scheduling tasks for team members, and ensuring quality deliverables are being met.
  • Responsible for $1M testing environment including set-up, testing and verification of the stability for all production application systems to be tested, upgrade validation for hardware (servers and network) and operating system software including all peripherals
  • Directed the test preparation, execution and reporting for the PeopleSoft implementation.
  • Managed and controlled source code versions utilizing Visual Source Safe as part of configuration management.
  • Utilized MS SQL Server Enterprise and Query Analyzer for database validation
  • Identified processing performance issues using C and C++, and Java, InstallShield, JavaScript and Mercury LoadRunner
  • Responsible for processing and methodology formulation, definition, and implementation.
  • Responsible for process improvement, which included analysis of software development life cycle defects and results to identify process improvements.
  • Coordinated and managed activities of various groups including gathering of business requirements and conference room pilots.
  • Verified executive summary reports designed and developed with Crystal Reports, HTML code and embedded Javascript.

Confidential, West Point, PA

Regulatory Compliance Quality Assurance Consultant

Responsibilities:

  • Prepared all aspects for testing $3 Million+ development project to satisfy marketing objectives related to the management of managed care, rebating and market share management.
  • Analyzed, reviewed and corrected C++ and HTML code inconsistencies.
  • Managed the full life cycle development of software.
  • Responsible for quality assurance of software, including testing processes and methodologies.
  • Managed and controlled source code version utilizing Visual Source Safe, Java, and Javascript as part of configuration management.
  • Responsible for auditing, management, and testing on major pharmaceutical client/server applications, utilizing Visual Basic and Oracle.

Confidential, Springfield, IL

Quality Assurance Manager

Responsibilities:

  • Established, hired, and managed the Quality Assurance Team consisting of 15 employees.
  • Coordinated all phases of testing with business users, developers, and quality assurance testers.

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