SUMMARY:

• A goal oriented, flexible, IT professional with 9+ years of diversified experience in Software Quality Assurance (QA) testing & analysis systems
• Experienced in all phases of software product development including Requirement gathering & analysis, system study, specification, design, testing, implementation & related documentation like user guides, release notes and end user workflows.
• Extensive experience in peer review documents and creating Test Plan, Test Strategy, Test Cases, Test Scripts, Requirement Analysis Report (RAR), Test Analysis Report (TAR), Executive Summary, Level of Effort (LOE).
• Functional and Automation Regression (UFT 11.53, QTP 10.0, ALM 11.50 and QC 10.0) testing experience
• 5+ years of total IT experience in US Healthcare Domain
• Extensive knowledge in scripting, bottle neck analysis and problem solving skills in QTP and UFT for VB language.
• Involved in static testing of business requirements, function design documents.
• Extensive knowledge in scripting, bottle neck analysis and problem solving skills in Load Runner for HTTP/HTML, web services, Silverlight protocol.
• Knowledge in BizTalk EDI transactions like 837, 278
• Extensive knowledge in devising and working on HP - BPT framework, Hybrid (Data, Keyword) automation frameworks.
• Involved in creating Business Requirements (BRD), System Requirement Specifications (SRS), Functional Requirement specification (FRS), and other Design Documents.
• Experience in conducting Joint Application Development (JAD) sessions to develop and agree upon a system that focuses on the business requirements.
• Actively involved in gap analysis and business refinement process.
• Very advance in communication both in written and verbal, strong analytical and innovative problem solving skills in aggressive time schedules.
• Management of large-scale of projects with teams located at multiple global locations, strategic planning, client/server, web-enabled technologies & application integration.
• Working experience with diversified team members as well as individual effort
• Experienced with supporting Test Cycles, compiling Test Status Reports, participated Defect Status meetings, Project Status meetings and interacted with Project Managers, Operations Teams and Engineers.
• Working experience of testing Oracle, SQL Server and MS-Access.
• Expertise in Data validation, Data Manipulation using SQL query tools such as TOAD, SQL Plus against data bases.
• Expert in Manual Testing, Automated Testing, System Testing, Functional Testing, Integration Testing, Regression Testing, Back-end testing, Negative Testing, User Acceptance Testing, Performance Testing, Baseline Testing, Stress Testing, Endurance Testing, test metrics, test reports, scenarios.
• Advance in using Selenium WebDriver and HP’s Quick Test Pro,UFT, Load Runner,
• Experience with Eclipse IDE for editing the java scripts.
• In depth knowledge in Software Development Life Cycle (SDLC), agile methodology and Waterfall
• Extensively worked with Software Development Team, QA Team, and end-Clients/customer to resolve various issues/bugs/instances and updates the testing progression to the Client & Project Managers.
• Extensively created naming convention & maintained Requirement Traceability Matrix (RTM) for entire test cases to maximum coverage the requirements.
• Excellent Oral and Written Communication, Presentation, Analytical and Management skills.

TECHNICAL SKILLS:

Testing Tools: Test Director/Quality Center, Win Runner/ Quick Test Professional (QTP),UFT, Load Runner, Selenium Web driver, Eclipse IDE

Languages: JAVA/J2EE, SQL, PL/SQL, VB6.0, VB.NET, C, C++

Databases: Oracle, MS Access, MySQL, SQL Server, DB2.

Scripting Languages: Perl, Java, VB Script, TSL (Test Scripting Language)

Web Technologies: HTML, XML, and VB.NET

Defect Tracking: Quality Center/ Test Director, Rational Clear Quest, Bugzilla.

Software Packages: MS Office (Word, Access, Excel), MS Project, VISIO, Lotus NotesApplication Server Web logic, Web Sphere

Operating Systems: Windows 2000/2003/NT/ XP, UNIX.

PROFESSIONAL EXPERIENCE:

Confidential

Automation Engineer/Test automation Lead

• Managing 2 tracks (1 functional and 1 automation test) with close to 9 member team comprising varied skill set.
• Hi Functional Testing of QNXT® product - 3.4, 4.7, 4.8, 5.0 versions including Change Packing Testing, Parallel Testing. Maintenance and handling connectivity issues for workstations or remote servers
• Work along with Regression Testing team to baseline the tests and test data
• Perform Smoke test for and report to defect to developer team responsibilities included - Attend Scrum meeting bi-weekly - Devise System Test, Integrate and Upgrade component specific Regression Automation Bed for all MITA business processes like Program management, Provider Management, Care Management, Business Relationship Management, Member Management etc., Onsite-Offshore Coordination
• Allocate and distribute task to offshore team and manage the deadline effectively.
• Attend meeting with manual team to find out test case feasibility for Automation.
• Created negative test case scenarios.
• Extensively involved in testing, planning and assigning tasks for Regression Testing on various builds of the application.
• Prepared and executed Test cases as per the Business documents.
• Developed Test Cases, Test Plans and produced Bug Reports using Quality Center.
• Documented any discrepancies between test results and test expectations per company standards in Quality Center.

Confidential

Automation Engineer

Responsibilities:

• Leading 2 individual teams under MITA Medicaid Implementation portfolio, the
• Involved in the test planning, test scripts design and test execution.
• Scripting Functions, Handling Technical Issues, Test Script Creation and Execution, Single Point of Contact for ID related activities.
• Work Allocation, Tracking and providing technical / functional expertise to team
• Analyze MITA BPM/Requirements and establish traceability
• Review deliverables
• Highlight issues and concerns to test manager
• Maintenance and handling connectivity issues for workstations or remote servers
• Work along with Regression Testing team to baseline the tests and test data
• Identify test cases which can be automated
• Develop Automation Framework - Object repository, Components
• Involved extensively in managing the defects using Quality Center which includes Assigning, reviewing and closing the defects.
• Designed the frameworks (Keyword driven, Data driven and Hybrid) to automate existing test cases using Quality Center/ UFT
• Worked with Developers, Business Analyst, QA, and other Automation engineers to determine root cause of batch processing problems while generating the Automation Scripts.
• Developed test plans and scenarios for critical functional modules

Confidential

Automation Engineer

Responsibilities:

• Attended the Requirements walkthrough meetings.
• Involved in the test planning, test scripts design and test execution.
• Developed Manual and automation scripts using Quality Center
• Involved in establishing a standard and structured approach to system test planning and execution.
• Communicated with QA team, product development team and PMOs to ensure quality of the product.
• Responsible for weekly and bi-weekly status updates showing the progress of testing and attending Checkpoint meetings.
• Created test scripts using QTP and Selenium Webdriver tool and performed functionality and regression testing on new builds of the software.
• Performed Functionality Testing, GUI testing and Regression Testing using QTP.
• Used various check points to test the functionality of the application by using QTP.
• Performed Black Box Testing of the entire application using QTP.
• Integrated QTP with Quality Center and scheduled running of QTP scripts in batch mode from the Quality Center.
• Tested software which was integrated with property management software.
• Involved in all phases of the quality testing process that was designed and developed for this project.
• Safeguard existing functionality from being adversely affected by the newly added or modified functionality

Environment: HP Quality Center, QTP, Selenium, TOAD, VB Script, Oracle, HTML, XML, UNIX (HP AIX) and Windows 2000.

Confidential

Automation Engineer

Responsibilities:

• Developed Manual and automation scripts using Quality Center
• Involved in establishing a standard and structured approach to system test planning and execution.
• Communicated with QA team, product development team to ensure quality of the product.
• Responsible for weekly and bi-weekly status updates showing the progress of testing and attending Checkpoint meetings.
• Involved extensively in managing the defects using Quality Center which includes Assigning, reviewing and closing the defects.
• Involved in regression tests to confirm changes in the application using Quick Test Professional version- 11
• Created test scripts using QTP tool and performed functionality and regression testing on new builds of the software.
• Performed Functionality Testing, GUI testing and Regression Testing using QTP.
• Used various check points to test the functionality of the application by using QTP.
• Performed Black Box Testing of the entire application using QTP.
• Integrated QTP with Quality Center and scheduled running of QTP scripts in batch mode from the Quality Center.
• Tested software which was integrated with property management software.
• Involved in all phases of the quality testing process that was designed and developed for this project.
• Created negative test case scenarios.
• Extensively involved in testing, planning and assigning tasks for Regression Testing on various builds of the application.

Environment: MS Office Suite (Word, Excel, PowerPoint, Outlook Express, FrontPage, Projects

Tools worked: SQL Server, SQL PLUS 2008, QTP v11 and Quality Center

Confidential

QA Analyst

Responsibilities:

• Worked on full life cycle of the project - gathering requirements, documentation, development of the project, testing, UAT and submission to the production team for installs.
• Responsible for providing Quality inputs to program procedures across the full span of program activities.
• Participated in peer reviews, code and test walk-throughs.
• Performed Requirements elicitation, conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
• Prepared the General Requirements document, Implementation Plan, Post Implementation Plan, Test Plan & Test Scripts based on user requirements.
• Worked with dev team to get the customizations done and wrote the test plans to test these customizations.
• Testing the project before releasing the system for UAT & worked with QA team to design test plan and test cases for User Acceptance Testing (UAT).
• Trained the business users on getting familiar with the new navigation and new functionality.
• Developed Test Plans, Test Scenarios and Test Cases, Structured System Testing, software documentation from business, technical and functional requirements.
• Performed Integration Testing, System Testing, Positive Testing, Negative Testing, User Acceptance Testing, Load, Performance Testing and Regression Testing.
• Exported Requirements to the Quality Center from Excel.
• Maintained bug lists with a summary of critical defects. Coordinated the inclusion of the bug fixes into specific product releases with the development and product management teams.
• Responsible for administration of the Quality Center like adding projects, adding users and maintain the database.
• Assessed impact of user change requests on application and document associated functional requirements and design changes.
• Implemented & Managed change requests, document versions, and addendums to the artifacts.
• Performed SQL queries to verify test results and satisfy test cases/ requirements.
• Involved in Database Testing, loaded the test data into Oracle database by writing SQL queries and PL/SQL procedures.
• For the web version of the system, testing the browser's ability of the identifying the various Web objects and hyperlinks created for this system and reporting the "broken links" found.
• Created QTP Scripts by using custom functions, descriptive programming, dictionary object techniques for Regression, Functional, Data driven testing.
• Performed Performance, Stress, and Endurance test using Load Runner.
• Monitored/analyzed server performance in various virtual users load.
• Using different browsers in different platform conducted User Acceptance Test.
• Participated in installation & implementation reviews, walkthroughs & group meetings.
• Prepared System Test Report prior to product release/delivery.
• Participated in customer Test Readiness Reviews and Software Qualification Testing, which requires the ability to interface with software build, integration and test team as well as customer representatives.
• Submitted weekly status reports to Manager as per assigned schedule.

Environment: MS Office Suite (Word, Excel, PowerPoint, Outlook Express, FrontPage, Project), Visio, SQL Server, SQL PLUS 2008, QTP, Load Runner, Quality Center.

Confidential, CT

QA Analyst

Responsibilities:

• Participated in weekly Assessment Meetings with BAs and Developers and coordinated between Business Analysts, Development Team, and Testing Team.
• Worked under agile methodology and worked with project team throughout the Lifecycle to assist and support the analysis, design, development, and implementation of developed systems/applications.
• Analyzed System Requirements, Business Requirements and generated Traceability Matrix, Test Plans and Test Scripts accordingly.
• Performed path analysis, and developed and executed test cases, and test scenarios that included Acceptance, Functional and Regression test cases using HP Quality Center.
• Wrote SQL queries to access the transactional data from the Inter-systems Cache database tables and crosscheck the results with the database.
• Extensively used QTP for automated testing and VB script.
• Developed VB scripts in Quick Test Pro to perform end-to-end testing and created a set of re-usable scripts.
• Extensively used TOAD database tools for the Data Validations.
• Used Business Objects to generate the end user Reports based on data source code, business units, balance sheet group.
• Involved in identifying, analyzing, and documenting defects, questionable functions, errors, and inconsistencies in application functions, outputs, and content.
• Tracked test results for management, categorizing issues and creating/distributing defect reports and managing defect database using HP Quality Center.
• Worked as Admin for Quality Center to add the new project member, password reset, change the properties of existing members and remove the users.
• Worked and communicated with programmers, project managers, and application rollout groups in order to set and meet quality standards and deadlines.
• Created Test Report and uploaded it to the document library after final approvals.

Environment: HP Quality Center, QTP, TOAD, VB Script, Oracle, HTML, XML, XML Spy, UNIX and Windows XP.