PROFESSIONAL SUMMARY:

• Software Quality Assurance Expert
• Professional with 6 + years of experience in Quality Assurance in the IT Industry
• A performance & goal oriented IT Professional with 6 + years of Industry experience in Quality Assurance in the Software Engineering.
• Senior Quality Assurance Analyst with Confidential ’s Center
• Dedicated and highly accomplished Quality Assurance professional with experience in leading all aspects of project activities from feasibility to closing for large and complex projects.
• Well versed with extensive problem solving, task management and risk assessment skills to find the appropriate resolution proactively.
• Demonstrated excellence in handling all aspects of Quality Assurance during various phases of Software Product Development.
• Domain skills in Health Care processes; Web based Software Environments.
• Adept in participating in Project Management Meetings as QA Representative.
• Strong expertise in STLC Process with Agile - Scrum methodologies.
• Proven success in mentoring members of the team with special emphasis on negative and coverage testing of the application for identifying bugs.
• Experienced in aligning solutions as per organization’s strategic goals, periodic review, presenting solutions and feedback implementation.
• Possess strong problem solving, analytical & critical thinking skills to provide data-driven and result-oriented solutions to complex business problems, resulting in Cost Optimization and Revenue Growth.
• Strong solution centric approach, with process orientation; an effective communicator with excellent analytical, problem solving, organizational abilities and flexible attitude.
• An experienced Self Starter with keen attention to customer needs and details.
• Exposure to working in well diversified & multi-cultural environments
• Writing QA test cases for given Requirements (User stories) & reviewing test cases written by team members.
• Coordinate and function as a primary Technical Contact for the QA team and QA Lead/Coordinator for Project Management functions.
• Well versed in Testing Methodologies, Product Development Cycles and Processes.
• Proven expertise in HP Tools and Implementing (QA) Business Processes in Web based environments.
• Proficient in Black Box Testing and all Methodologies for Testing Web Applications.
• Domain Expert in Health Care Web based Software Environments.
• Excellent Functional, and User Trainings/User Acceptance Testing.
• Coordinating for Database Testing as a Synergistic activity involving Developers and QA Team.
• Participating in meetings with Business and Development Teams as a QA Expert.
• QA Representative for Project Management meetings; Involved in Go/No-Go meetings.
• Effective distribution of responsibilities, arranging meetings and communicating with team members in all phases of the project.
• Mentor the QA team to create awareness around following QA Processes & coordinating QA activities.
• Mentoring Junior Members of the team with special emphasis on Negative Testing of the Application for identifying bugs.
• Good experience in Agile and Waterfall methodology
• Extensively worked as a QA Analyst in Web applications, Client Server Applications and Database Systems for different software domains
• Proficient in test execution and management of testing defects.

TECHNICAL SKILLS:

Testing Phases / Methods: DEV, SIT (System Integration Testing), UAT (User Acceptance Testing), Black box, Grey/White Box, Agile Methodologies

Test Management Tools: HP-Quality Center 9.2/10.00, QC-ALM, Version-One (Agile methodology)

Testing Tools: HP - QTP 11

Programming Languages: VBScript

Operating Systems: Windows Family

Application Packages: MS Office and Adobe Products.

JSBC in: Soup UI, JSON Standards and Commercial ESB.

Career Accomplishments:

PROFESSIONAL EXPERIENCE:

Confidential, Minneapolis, MN

Quality Assurance Analyst

Responsibilities:

• All the appointments which patients make are automatically included in the calendar of the respective staff and a mail is sent to your patient providing the details of the appointment they booked along with links for rescheduling and cancellation if and when it is needed. Any rescheduled or canceled appointment slot is automatically made available in the booking process, so your appointment booking system is always updated with available slots and timings.
• Experience working in an agile environment, attended daily standup meetings, and reviewed user stories.
• Designed and developed Test plan based on BRD and User Stories and developed and executed Test Cases in Version One Tool.
• Tested all modules - Patient Management, Doctor and Admin.
• Reviewed business requirement document and project plan from ALM (Application Lifecycle Management) and Version 1.
• Created test coverage matrix to track the entire testing process.
• Created detailed test cases for manual testing and conducted End-to-End testing for the entire application.
• Performed Integration testing and System testing of the entire package in different test environments.
• Conducted regression and integration testing for the subsequent builds of the application
• Involved in functional testing as per the requirements using ALM.
• Detected and reported defects using ALM.
• Created training documentation and coordinated UAT sessions for global users.
• Actively participated in enhancement meetings and Scrum calls and focused on making the application more intuitive.
• Managed end to end QA efforts between onshore and offshore groups.
• Supported in Production Sanity Testing while major releases.
• Preparing Weekly and Daily Reports for the Ratings Project.
• Preparing the Monthly QA metrics.
• Involved in various Testing Areas
• Migration/Conversion Testing
• Functional Testing
• Reports Testing
• Application Security Testing

Confidential, Minneapolis, MN

Quality Assurance Analyst

Responsibilities:

• Responsible for planning, execution, scheduling of development and test plans.
• Drive project deliverables to ensure all deadlines were met in a timely manner.
• Actively participated in predictive modeling matrix by gathering requirements from customers and business analysts
• Reviewed Test cases with expected test results with BA, Business clients, and Development team to ensure accuracy and quality of test cases during test case development.
• Participated in requirements gathering sessions with Business clients, and Development team, and established clear understanding of business need while providing Quality Assurance perspective to improve quality of requirements.

Confidential, MN

Junior Tester

Responsibilities:

• Responsible for the analysis, execution and maintenance of automated and manual testing, reporting of test results and defect management.
• Analyzed defects to determine root cause
• Communicating execution status to the Test Lead/Test Manager
• Solid understanding of end to end solution testing - Application, Integration, Database, Data Validation
• Understanding of Data Processing and marketing database solutions
• Involved in analyzing the requirements and making the test plans
• Prepared test strategy document for the test plan.
• Involved in preparing Test Scenarios and Outlines for test scripts.
• Developed the test cases, test scripts for the functional, system, integration, Regression and UAT testing.
• Developed the test plan and documented the results.
• Reviewed logs, reported program processing errors.
• Prepared status summary reports with details of executed, passed and failed test cases.
• Used Quality Center and SharePoint for test documentation management and as defect-tracking tool to enter defects regarding the issues found during testing, maintaining the defect status for its life period.
• Verified if new fix is impacting existing functionality.
• Participated actively in the team meetings with the Developers for fixing the bugs.
• Attended Daily defect meetings with team leads, managers, system analysts and business analyst.

Confidential

Center- Admin/Desktop Support Analyst

Responsibilities:

• Answer telephone calls for technical issues.
• Windows XP to Windows 7 Migration support of all PC upgrade, installation Windows.
• Responsible for imaging, configuration and maintained Windows.
• Window NT to Windows 2000 Migration.
• Reset passwords and account locks.
• Support MS apps. In addition, in-house apps.
• Provide support for PCs, Printers, and PDA’s.
• Escalate complex system issues to the appropriate support teams.
• Epic support and installation all the Hospital PC’s.
• Installation, upgrade, configure, and deployment of Windows7, Windows XP, Windows Vista, MS Office 2010.