TECHNICAL SKILLS:

HARDWARE: PCs, Mac OSX, iPhone, BlackBerry and Android Mobile Devices, IBM Mainframe

SOFTWARE: SQL, HTML, OS/JCL, OS/MVS, ISPF/TSO, ExtJS, IMS, MS Office Products, HP Quality Center, HP Quick Test Professional, HP ALM, Bug Tracker, Rational ClearQuest, Web Based Testing, Toad SQL Tool, JIRA Bug and Issue Tracking System, Guidewire P&C Insurance Industry Software, Microsoft’s .Net framework, XCode, iPhone Explorer, Jira, Testlink, Rally, Guidewire ClaimCenter, PolicyCenter, BillingCenter, Android Studio, Titanium Studio, Microsoft Test Manager, Microsoft TFS

SKILLS:

• Strong knowledge of SDLC, STLC, Bug Life Cycle
• Expertise in Manual testing & Mobile Application Testing
• Extensive experience in Smoke testing, Feature testing, Functional testing, System testing, Compatibility testing, Retesting, Regression Testing, Performance testing, Localization testing, Load testing and Stress testing in mobile handsets and web based applications
• Experience in testing the Porting of the application on different Mobile Handset
• Very good exposure of testing applications on wide range of Mobile handset of different vendors which includes Nokia, Samsung, Google, Sony Ericsson, Motorola, HTC, LG, iPhone and many more.
• Knowledge of remote testing
• Participation in creation of test plans, creating test cases & bug reports

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Developed and executed Manual Test Cases based on assigned change requests
• Created data necessary to execute System test cases when necessary.
• Attended quality assurance meetings and met with users as required.
• Work with developers and Business Analysts to verify testing scenarios

Confidential, Boston, MA

Senior Quality Assurance Consultant

Responsibilities:

• Developed and executed Manual Test Cases using Microsoft Test Manager and Team Foundation Server (TFS)
• Created data necessary to execute System test cases when necessary.
• Attended daily Scrum Meeting and met with Users as required.
• Responsible for System and Regression Test execution of HR related transactions.
• Used Microsoft TFS to file, manage, and report defects.
• Retested identified defects and updated results as appropriate to validate that the issues were resolved

Confidential

Responsibilities:

• Met with developers in an Agile environment to discuss sprint requirements and manual test cases required for Android and iOS devices.
• Developed and executed manual test cases based on tickets created in Jira for iPhone and Android platforms
• Attended daily Scrum Meeting and met with developers and business stakeholders
• Responsible for Smoke, System and Regression Test execution of the test cases
• Used Microsoft Jira to file, manage, and report defects.
• Retested identified defects and updated results as appropriate to validate that the issues were resolved
• Verified beacon placement and functionality to test wayfinding directions
• Responsible for testing a back end content distribution system against the iPhone and Android apps

Confidential

Responsibilities:

• Developed and executed manual test cases using Microsoft Test Manager and Team Foundation Server (TFS) for desktop and mobile applications including Android and iOS devices
• Attended daily Scrum Meeting and met with Users as required.
• Responsible for Smoke, System and Regression Test execution of public site test cases
• Used Microsoft TFS to file, manage, and report defects.
• Retested identified defects and updated results as appropriate to validate that the issues were resolved

Confidential

Responsibilities:

• Developed and executed manual test cases using Microsoft Test Manager and Team Foundation Server (TFS) desktop and mobile applications including Android and iOS devices
• Participated in daily Scrum Meeting with QA, dev and BA team members
• Responsible for Smoke, System and Regression Test execution of public site test cases
• Used Microsoft TFS to file, manage, and report defects.
• Retested identified defects and updated results as appropriate to validate that the issues were resolved

Confidential, Boston, MA

Quality Engineer - Mobile Applications

Responsibilities:

• Provide manual test coverage for Mobile Application running on the iOS and Android platforms.
• Build applications on iPhone and Android devices using Xcode and Android Studio
• Develop and execute manual test cases to verify functions on supported iOS and Android operating systems and compatible devices to ensure quality, defect-free apps
• Verify overall performance and Stability of the mobile app.
• Test localization for a variety of different languages including English, French, German
• Collaborate with offshore (UK) engineering team and product owners to drive continuous improvement of our client's mobile application and member experience
• Work with mobile engineering team to develop/execute automated functional test suites
• Continually add Business Value to Agile Teams through Proactive Participation
• Identify and track software defects
• Maintain the matrix of iOS and Android Operating Systems and Devices that are compatible with the mobile application
• Analyze production defects reported through member services and replicate in test environments
• Attended daily Scrum Meeting and met with Users as required.

Confidential, Lincoln, RI

Senior Quality Assurance Consultant

Responsibilities:

• Read and researched Business Requirements
• Developed Test Cases in HP Quality Center and HP Application Lifecycle Management with traceability to Business Requirements and Use Cases
• Created data necessary to execute System test cases.
• Attended daily Scrum Meeting and met with Users as required.
• Responsible for System and Regression Test execution of Billing related transactions.
• Assisted the UAT team with data creation, test case creation and execution.
• Used Rational ClearQuest and HP Quality Center to file, manage, and report defects.
• Retested identified defects and updated results as appropriate to validate that the issues were resolved in Clear Quest and Quality Center.
• Read and researched Use Cases and Business Requirements
• Developed Test Cases in HP Quality Center with traceability to Business Requirements and Use Cases
• Attended daily Scrum Meeting and met with Users as required.
• Responsible for System Testing of Letters, Applications and new customer Quotes.
• Assisted the UAT team with test case creation and execution.
• Used Rational ClearQuest to file, manage, and report defects.
• Retested identified defects and updated results as appropriate to validate that the issues were resolved in Clear Quest.
• Executed manual test cases and evaluated and provided data needs for specific test cases.
• Read and researched Use Cases and Business Requirements for the development of test cases for a new Billing system at Amica
• Developed Test Cases in HP Quality Center with traceability to Business Requirements and Use Cases
• Attended daily Scrum Meeting and met with Users as required
• Validated integrations and executed System Test Cases for the systems at Amica including Amica.com, Guidewire ClaimCenter, and the CMA Backend Policy Administration System to insure compatibility with the new customer facing application
• Participated in Integration, System, Operability and Performance testing of the application.
• Assisted the UAT team with test case creation and execution.
• Used Rational ClearQuest to file, manage, and report defects.
• Executed automated functionality and regression scripts using HP QTP
• Retested identified defects and updated results as appropriate to validate that the issues were resolved in Clear Quest.
• Executed manual test cases and evaluated and provided data needs for specific test cases.
• Created and maintained test cases with traceability to Business requirements for the initial release of the Amica Mobile App project on the iPhone, BlackBerry and Android platforms in HP Quality Center.
• Developed Test Cases in HP Quality Center with traceability to Business Requirements and User Stories using Agile/Scrum methodology.
• Reported and tracked defects using Rational ClearQuest.
• The mobile website was integrated with the backend systems at Amica and the various features were made available on iPhone, iPad, BlackBerry and Android devices.
• Intra Sprint testing
• Responsible for installation of the application, connectivity, and messaging.
• Tested the performance of the application.
• The mobile app was integrated with the backend systems at Amica and the various features available on iPhone, BlackBerry and Android were tested on the device as well as messages sent to the database verified for accuracy.
• Validated integrations with the systems at Amica including Amica.com, Guidewire ClaimCenter, and the CMA Backend Policy Administration System.
• Created and maintained test cases with traceability to Business requirements for the initial release of the Amica Mobile App project on the iPhone, BlackBerry and Android platforms in HP Quality Center.
• Used JIRA to file, manage, and report bugs.
• Executed automated functionality and regression scripts using HP QTP
• Participated in Smoke, Systems, Integrations, Regression and Operability testing.
• Worked with a third party Mobile Device development vendor located in Toronto to execute test cases and document results.
• Retested identified defects and updated results as appropriate to validate that the issues were resolved in the JIRA Bug Tracking tool.
• Executed manual test cases and evaluated and provided data needs for specific test cases.
• Executed regression Test scripts using QTP.
• Validated user authentication using the Radius Basic Authentication Module (RBAM)

Confidential, Boston, MA

Senior Quality Assurance Consultant

Responsibilities:

• Participated in major projects at Confidential requiring testing including Compensation Redesign, Subsidiary Renaming Project and Confidential Field Decoupling.
• Provided testing support with the Model Office group to coordinate efforts to roll out Citrix access through the secure web portal to the Confidential field community.
• Developed detailed test plans/matrices in HP Quality Center for required project test conditions.
• Identified and tracked new defects as well as retested defect fixes to validate that the required changes were complete.
• Evaluated and provided data needs for specific test cases.
• Manual software testing including functional testing, system testing, regression testing, and performance testing.
• Participated in test case creation and assisted with UAT testing.
• Monitored the execution of the effective/efficient testing of new or enhanced systems to validate processing in accordance with approved business specifications and test plans.
• Worked closely with other IT teams to facilitate testing of systems in a Java environment consisting of the components HTML, JSP and XML.
• Provided communication, documentation, required training and support for QA Services and User community.
• Review of detailed, comprehensive business specifications of high complexity.
• Used required business tools to validate testing results.
• Ran SQL queries on an Oracle database to obtain the required data to execute test cases using the Toad SQL interface.
• Created necessary reports using the Business Objects Reporting tool.

Confidential, Milton, MA

Senior Quality Assurance Consultant

Responsibilities:

• Developed detailed test plans/matrices that satisfied all required project test conditions.
• Monitored the execution of the effective/efficient testing of new or enhanced systems to validate processing in accordance with approved business specifications and test plans.
• Provided communication, documentation, required training and support for QA Services and User community.
• Review of detailed, comprehensive business specifications of high complexity.

Confidential, Boston, MA

Quality Assurance Consultant

Responsibilities:

• Developed detailed test plans/matrices that satisfied all required project test conditions.
• Monitored the execution of the effective/efficient testing of new or enhanced systems to validate processing in accordance with approved business specifications and test plans.
• Provided communication, documentation, required training and support for QA Services and User community.
• Review of detailed, comprehensive business specifications of high complexity.
• Developed and maintained strong knowledge of business/products, systems, and quality assurance procedures and methodologies.
• Used Mercury Test Director and Mercury Quality Center to manage projects, import test plans and monitor defects.
• Ran SQL queries on a DB2 database to obtain the required data to execute test cases on the Confidential Milepost Mainframe Administration System as well as the Vantage One System for insurance products including universal life, term and whole life, and the full range of riders and benefits.