EXECUTIVE SUMMARY:

• Technical Program Leadership | QA/Test Management Expertise | Certified Scrum Master
• Diverse experience leading high - performing teams and overseeing end-to-end testing for complex products.
• Award-winning technical project/program management professional acknowledged for superlative results in technical project leadership, team management and direction, test strategy development and communication, continuous integration/delivery and cross-functional team and department collaboration.
• Learns quickly; thinks critically; solves problems.
• Deep and broad expertise and over 20 years’ experience with global enterprise organizations/ Confidential 500s —across vast industries/sectors (Finance, eCommerce, Logistics, Retail, Entertainment, Telecom), and others.
• Prepare project plans and schedules, engage with key stakeholders, and collaborate on defining and delivering innovative solutions.
• Recruit, manage, and lead high-performing teams of onsite and offshore resources with the necessary skills to meet project needs.

CORE COMPETENCIES OR EXPERTISE:

• Project Management, Planning & Delivery
• Strategic Management and Planning
• Risk Analysis and Mitigations
• Defect Management & Triage
• Testing Procedures & Case Scenarios
• SDLC, Agile/Scrum, Waterfall Methodologies
• Virtualization & Cloud Systems
• Organizational Leadership/Direction
• Quality Engineering/QA Processes
• UAT, Security & Integration Testing
• Mobile, Web, and Desktop Applications
• White/Black/Grey Box Testing
• Automation & API-Level Testing
• Code Coverage Analysis/Remediation

TECHNICAL PROFICIENCIES:

• Python, C#, Java, JavaScript, VB Script, HTML, XML, SQL
• MySQL/SQL Server 2008, ORACLE 8i/9i/10g, PL/SQL, Cassandra
• WinRunner, SilkTest, Selenium Web driver 2.0, QTP10.0, TOSCA
• ASP, .NET, J2EE, EJB, JSP, ANT, Maven, Web logic, JDBC, JDOM
• MS Studio 2.10, QualityCenter, ClearQuest, DDTS, DTS, Remedy, JIRA
• Microsoft Visual Source Safe, Rational ClearCase, CVS, Perforce, GitHub
• MS IIS, Apache, Web Logic 11g, JBoss, SoapUI, POSTMAN (Rest API)
• Mac OSX, iOS, Windows XP/7, Win 2000, UNIX: Linux/Sun Solaris/AIX

PROFESSIONAL HIGHLIGHTS:

Program Test Manager

Confidential, Bellevue, WA

Environment: Java, Rally, JIRA, Cassandra, MySQL, LISA, Jenkins, GitHub, JMeter, Splunk

Responsibilities:

• Analyze track and manage resource requirement, planning, delegation of deliverables, defect triage & resolution, staff augmentation, coordination of project and team efforts across multiple lines of business.
• Provide leadership, direction, support and guidance on four(4) mid-size projects, collaborate with diverse cross-functional & MW teams and work closely with Delivery teams for successful release.
• Facilitate technical discussion between developers, engineers, test team, and vendors throughout the product development, testing, implementation phases to ensure feature integrity and quality.
• Manage four (4) TFB projects and 8-10 quality engineers to analyze, develop, create and improve technical testing process & frameworks. Overseeing Functional, Integration, Regression, Automation, SLT, and Performance testing initiatives. Track, manage and update project milestones to Senior leadership.
• Enhance test quality and effectiveness by working with Dev, SA, Business and other stakeholders to resolve issue, mitigate risks and ensure that products adheres to its quality.
• Regulate and coordinate test processes and standards across multiple projects and teams

Technical Program Manager

Confidential, Seattle, WA

Environment: Java, TestRail, JIRA, Kanban, MS Azure, MS SQL Server 2016, Jenkins, GitHub, JMeter, TOSCA, Splunk

Responsibilities:

• Effectively and efficiently plan and prioritize resource allocation across project(s) based on the scope, objectives & team availability.
• Provides leadership to onshore and offshore/collocated teams to help resolve issues, remove obstacles, track project milestones, mitigate risks and manage creeps.
• Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance .
• Maintain seamless integration of JMeter & TOSCA scripts via CI/CD pipeline using Git & Jenkins
• Conduct project planning, refinement, retrospective, and post-mortem, making strategic recommendations to team members and senior management—with intention of improving future results
• Perform testing activities on various modules of WFM Application to ensure accurate program output, along with identifying and resolving defects by collaborating with Developers, other stakeholders and keep JIRA & Kanban updated.

Project Manager (Consultant)

Confidential, Bothell, WA

Environment: Java, Linux, TeamCity, WebLogic 11g, SoapUI, JIRA, Quality Center, SQL Server 2008, Selenium

Responsibilities:

• Ensure full test coverage, advise on functional, regression, system, integration, Unit, backend, API, UAT, and performance testing; establish test strategies and update project stakeholders on test milestones.
• Prioritized, triaged, tracked, and debugged service-related issues and liaised with middleware development teams to resolve high-priority issues to facilitate service level testing (Tibco & RSP) for retail.

Project Test Manager

Confidential, Beaverton, OR

Environment: Java, IntelliJ, VersionOne, Sauce Labs, Geb, Spock, Selenium, Tortoise SVN, CPS PUB, MMX, Splunk, Go

Responsibilities:

• Partnered with key stakeholders to identify resource needs, assemble and allocate teams, manage complex project plans, synchronize schedules to ensure timely completion of QA deliverables, and update project milestones.
• Effectively engaged with all technical, business, and other cross-functional teams to balance competing priorities and manage customer expectations.

Project Test Lead | SDET-2

Confidential, Bothell, WA

Environment: Java, Linux, Maven, TeamCity, WebLogic, STS, SoapUI, JIRA, Quality Center, SQL Server 2008, Selenium

Responsibilities:

• Defined test scenarios, developed test plans, designed test data, authored test cases, executed tests and updated test status; reported, tracked, and facilitated resolution of defects.
• Executed complete end-to-end functional, system, integration, and regression tests on multiple platforms/devices.
• Developed and maintained test automation framework and scripts.

Lead QA Engineer

Confidential, Seattle, WA

Environment: Mac OS X, Java, Apache Maven, JavaScript, CMS, MySQL, Wiki, Bamboo (CI), JBehave, Selenium, Cucumber, Jira, SDLC, Agile/Scrum

Responsibilities:

• Successfully executed quality of multiple large & small project releases using SDLC, Hybrid, and Scrum methods.
• Configured, set up, and tested mobile apps and features on multiple iOS, Android, and Blackberry devices and emulators; executed UI, regression, system and production validation of mobile sites.

Lead System QA Analyst

Confidential, San Diego

Environment: Java, Maven, Oracle 10g, REST Web Services, Quality Center, Salesforce COE, QTP, JMeter, SoapUI

Responsibilities:

• Developed, Analyzed and Tested XML scripts to test Supply Chain Management functionality.
• Created python scripts for generation and transmission of XML data files to various vendors.
• Created, Supervised and Monitored backend test automation scripts written in Java/Selenium, Python.