Sr. Quality Analyst Resume
San Francisco, CA
SUMMARY:
- Over 6+ years of experience in IT, extended expertise in Manual & Automated Testing using UFT/QTP, SOAP UI.
- Expertise in reviewing/analyzing Software Requirements Specification documents SRS, Business Requirement Documents BRD, creating and developing Test Plans, Test cases and test Scripts and interacting with development Team.
- Experience in both Agile and Waterfall Software Development Models.
- Experience in using SOAP UI for testing web services developed using SOAPUI
- Experience with Mobile App and Hybrid App testing in both IOS and Android.
- Experience with bug tracking tools like JIRA, Bugzilla, ALM, Quality Center/Test Director and familiar with ClearQuest.
- Proficient in Mac OS X, Windows.
- Developed XML test data and implemented Functional and Data Driven tests using SOAPUI.
- Developed Business Process Testing component, Strong experience testing in Mainframe.
- Prior experience in analyzing and reporting on performance metrics and test results.
- Performed Testing of database applications developed with Oracle, Sybase and SQL Server.
- Strong working experience in the Data Analysis and Testing of Data Warehousing using Data Conversions, Data Extraction, Data Transformation and Data Loading (ETL)
- Ability to interact with end users, also quick learner and team player with good communication skills.
- Hands on experience in Quality Assurance including Functional, System, Smoke, Regression, Integration, User Acceptance Test (UAT) and Compatibility Testing of Web and Client server - based Applications.
- Worked closely with Business Analyst for Requirements Study and develop SQL Scripts for end - end process validation.
- Extensive experience in testing Web applications and Thick Client applications.
- Adept technical skills in performance testing in the domain of Gaming, Social Networking, Healthcare/ Insurance, Banking Industries.
PROFESSIONAL EXPERIENCE:
Sr. Quality Analyst
Confidential - San Francisco, CA
Responsibilities:
- Responsible for overall coordination, status reporting and stability of project / program-oriented test efforts.
- Mobile testing of Banking applications using Xcode, ADB, Andriod Studio and Perfecto
- Establish and implement project management processes and methodologies for the project/program test community to ensure testing activities are delivered on time, adhere to high quality standards and meet customer expectations. Followed Agile (Scrum) methodology for test planning and execution.
- Executed test cases in ALM/QUALITY CENTER and reported defects in JIRA
- Detected, reported and tracked defects using ALM/QUALITY CENTER.
- Used ALM/QUALITY CENTER to store Test Plans, Test Cases, Test Scripts and for bug tracking.
- Writing Use cases, Test Cases, Technical specifications and managing traceability of requirements with deliverables using Team foundation server. Participated in Sprint planning, Backlog creation and prioritization, user acceptance testing, defect triages. Experienced in Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
- Establish a distributed (onsite: offshore) operating model for greater efficiency and execution. Capacity driven model enabling tracking of team utilization for effective resource loading.
- Responsible for overall coordination, status reporting and stability of project / program-oriented test efforts.
- Establish and implement project management processes and methodologies for the project/program test community to ensure testing activities are delivered on time, adhere to high quality standards and meet customer expectations.
- Followed Agile (Scrum) methodology for test planning and execution. Writing Use cases, Test Cases, Technical specifications and managing traceability of requirements with deliverables using Team foundation server.
- Participated in Sprint planning, Backlog creation and prioritization, user acceptance testing, defect triages.
Senior QA Analyst/Mobile Tester
Confidential - Miami Lakes, FL
Responsibilities:
- Created ETL test data for all ETL mapping rules to test the functionality of the Informatica Mapping
- Test Business Objects reports for data validations and compare results with TOAD.
- Tested reports using Business Objects functionality like Queries, Slice and Dice, Drilldown, Header, Drill up etc.
- Performed Data Verification, data Validation, and Data Transformations on the Input data (Text files, XML files) before loading into target database
- Tested all the ETL process that were developed to fetch the data from various feeds into the data warehouse.
- Involved in testing Web services (SOAP and REST) and XML with tool called 'SOAP UI' for the local WSDL / with URL and created Test cases, run them, do load testing, security testing.
- Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
- Tested the various Service Oriented Architectures (SOA) spanning across various web services using SOAP and WSDL across various applications using SOAP UI.
- Performed web services testing using RESTful and did lightweight data-interchange using JSON.
- Used SOAPUI to test SOA based architecture application to test SOAP services and REST API.
- Designed data driven tests in UFT/QTP script to validate with different sets of test data.
- Use Fiddler to track API calls and data.
- Setup Fiddler to capture the request and response coming back from web services while testing Florist Mobile App on both Android and iPhone device.
- Tested web services interaction using Fiddler to check the request and response XMLs.
- Excellent hands on experience on handling the defects throughout the bug life cycle from detection until resolved using Bugzilla, JIRA and HP ALM/Quality Centre.
- Performed data driven testing by using JDBC as a data source in SOAP UI and configured SQL queries to fetch data from the Oracle database. Performed Webservices testing using SoapUI tool.
- Reported software defects in ALM/Quality Center and interacted with the developers to resolve technical issues.
- Analyzed test results, tracked the defects and generated reports using Quality Center.
- Prepared the data to cover various scenarios and wrote SQL scripts to verify the database updates, inserts and deletion of the records.
Environment: SOAP UI, ALM/Quality Center, Firepath, Java, HTML, CSS, SQL, Oracle and Windows, UFT/QTP, Agile.
Sr. QA Testing Analyst
Confidential - Columbus, OH
Responsibilities:
- Performed web specific testing like Link checking, Browser page testing, Application Testing and Security Testing.
- Performed UAT, End to End, System testing, and Smoke testing, Regression Testing and Performance Testing.
- Prepared AS-IS PMS (Mainframe Policy Management System) and to identify current functionalities for Quote, Submit and Issuance of Insurance Policies and TO-BE documentation.
- Conducted Functionality testing during various phases of the application using UFT/QTP.
- Expert in writing test scripts manually.
- Created and maintained detailed test cases to perform various types of testing in Test Plan module of ALM/QUALITY CENTER.
- Performed data driven testing by data driver wizard and parameterization in UFT/QTP for web based application.
- Writing Complex SQL queries and optimizing SQL Queries
- Perform both white box testing and Black Box testing.
- Created various Custom functions using VB scripting in UFT/QTP
- Worked in mainframe environment and used SQL to query various reporting databases
- ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
- Involved in validating SOAP XML specifications as per the standards.
- Functionally validated Web services delivered in SOAP XML format as provided in specification document
- Experienced in Agile Development process for diverse requirements
- Used ALM/Quality Center to track and report system defects.
- Integration of e-Commerce web site into Store Retail Systems and Data processing
- Developed and executed UAT test cases, UAT test Scenarios using Quality Center and followed-up defects using JIRA.
- Logged defects in UAT Environment using JIRA
- Executed test cases in ALM/QUALITY CENTER and reported defects in JIRA
- Detected, reported and tracked defects using ALM/QUALITY CENTER.
- Interacted with the developers to report and using ALM/QUALITY CENTER.
- Worked in an agile team to test the functionality of the Web based customer facing site
- Used ALM/QUALITY CENTER to store Test Plans, Test Cases, Test Scripts and for bug tracking.
- Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking tool ALM/QUALITY CENTER.
Environment: ALM/QUALITY CENTER, QTP/UFT, Manual Testing, Mainframe, Web Services, SOAP UI, XML, UAT, Emulator like Device Anywhere, JIRA, Java, J2EE, Java Scripting, VB Scripting, MS SQL Server, MS SQL, MS project, MS Office etc.
Sr QA Analyst
Confidential - Dallas, TX
Responsibilities:
- Responsible for Developing, publishing and implementing test plans.
- Provide production support for system users.
- Performed different Tests in GAINSCO Web site such as creating New / Search Quote, Manage Policy, Verifying the Reports and Forms, Rate and Bind Policies, Endorsement, Rewrite and Reinstates.
- Used BMC FootPrints, TFS and MS Service Manager for Logging, Reporting, Tracking and Closing Defects /Bugs.
- Responsible to test all EP and Non EP States for Rate Checkers.
- Responsible for several RTR Testing (Raters) - such as AccuAuto, Quick Quote, Power Quote and Information Technologies in both Test and Prod environment.
- Experienced in handling defect management using MS Visual Studio Test Manager (VSTS)
- Used MTM to developed test cases in Test plan module and executed test cases in Test Lab Module and logged the defect in defect Module.
- Used SVN, GIT, TFS for maintaining code version in the control systems
- Used TFS (Team Foundation server) to check-in the code and also used for Defect Update and Creation
- Applied testing experience to validate complex testing scenarios with AS400 and .Net Software.
- Performed Testing on Claim Center for several states using Guidewire.
- PAS, Underwriting Reinsurer Reinsurance, Annuity, annuities, Casualty life insurance claims IRA PAS policy administration system retirement Guidewire policy center, billing center
- Used TFS Portal (SharePoint Server 2010) to update all documents.
- Used "Alacriti" website for Credit Card payment validation.
- Validated Vehicle History through CARFAX.
- Demonstrated a commitment to customer service; anticipated, met and exceeds expectations by working with system developers to solve problems quickly and effectively; making customer issues a priority.
- Performed Gap Analysis with business user requirements and system changes.
- Developed QA processes and continual process improvements.
- Assesses quality compliance by conducting audits, analyzing and verifying documentation, and reviewing process changes.
- Improved quality compliance by recommending and following-up on improvement plans, writing training manuals, and contributing information to the cross-functional Business Quality Improvement teams.
- Prepares quality assurance reports by collecting, analyzing, and summarizing data and trends.
- Continually review and improve testing process and implementation.
- Performed Browser Compatibility testing in IE, Mozilla & Chrome.
- Used database, excel, and word-processing software to prepare statistical and written reports for management.
QA Analyst/Mobile Tester
Confidential - Atlanta, GA
Responsibilities:
- Involved in Analysis of Business Requirements, Use Cases, Design Flowcharts and Software Requirements.
- Extensively used ETL methodology for testing and supporting data extraction, transformations and loading processing, in a corporate-wide-ETL Solution using Informatica
- Experience in testing Business Intelligence reports generated by various BI Tools like Cognos and Business Objects
- Experienced DWH and BI tester/ QA Analyst with strong background in design, development, and support of databases and information products as well as data analysis / reporting / Testing
- Good experience in Cognos & Business Objects Reports testing
- Written complex SQL queries for validating the data against different kinds of reports generated by Business Objects.
- Performed Functional Testing of the Web services using Soap UI and Lisa.
- Used LISA to examine and validate the data base tables connecting through JDBC.
- Automated REST services test scripts using LISA and SOAP UI.
- Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
- Tracked defects using ALM/Quality Center.
- Interacted with the developers to report and using ALM/Quality Center.
- For Test Plan, Test Cases, regression using ALM & JIRA
- Extensively used LISA middleware testing tool to test JAVA middleware applications.
- Built effective test data covering all possible scenarios and added in datasheets for LISA Testing.
- Analyzed the Log files to verify the processes for debugging and or test data verification purposes.
- Developed and executed SQL queries to verify the proper insertion, deletion and updates into the database and investigate for solutions using data analysis practices and prepare analysis reports.
- Performed defect reporting and bug tracking using JIRA and also followed up with development team to verify bug fixes, and update bug status. messaging formats included SOAP over HTTP & REST based clients with XML Payload.
- Created manual Test Cases in HP QC/HP ALM for various User Stories based on Release.
- Prepared user documentation with screenshots for UAT (User Acceptance testing).
- Interacted with development and product management teams for the quick resolution of reported bugs and various technical issues.
- Extensive experience working in Agile methodology, SDLC, stand-up meetings with Scrum master, Product owner, Understanding and writing user stories along with Business Analysts.
- Involved in Unit testing, test case development and regression testing using JUnit for web based application.
Environment: and Tools: SOAP UI, ALM, Quality Center, IE 10, Chrome, Safari, XPATH, Java, HTML, JIRA, CSS, Oracle and Windows, Google Analytics, Web Analytics, Adobe Analytics.
QA Analyst
LA Health Care - Los Angeles, CA
Responsibilities:
- Preparation of Defect Metrics and Productivity Metrics for the team, worked as back end tester worked in creating manual test cases in ALM/Quality Centre. (QC).
- Responsible for conducting the weekly quality assurance review meetings with the development team manager, SME's and the tester to review the results.
- EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
- Analysis of Web Services from different domains and evaluating them for SOA Testing.
- Performing Functional, Integration, Regression, Smoke, White box/Black box Testing's for Mobile App using Perfecto.
- Followed Agile testing methodology, participated in daily SCRUM meetings and testing each SPRINT deliverables.
- Worked on TFS for accessing code.
- Responsible for reporting and tracking the defects using Bugzilla, JIRA.
Environment: and Tools: SOAP UI, ALM, Quality Center, IE 10, Chrome, Safari, Eclipse, XPATH, Java, HTML, JIRA, CSS, Oracle and Windows
