SUMMARY:

• Certified SCRUM Master for Operational Excellence and Process Transition
• Coach and mentor executives and scrum teams on Agile values and principles to promote continuous improvement in the delivery of practices and artifacts.
• Introduce Scrum teams to best Agile practices such as time - boxing, continuous integration (CI), accountability, technical debt reduction, self-management, team collaboration and role training resulting in realized velocity improvement.
• Managed execution for sprint releases from product definition and planning through production, and deployment, with a focus on the minimum viable product
• Expertise in creating and managing Scrum and kanban boards in JIRA.
• Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management. Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.
• Expertise include Agile Principles, Tasking, Meetings/Retrospectives, Communication Relative Estimation, Story-Based Development, Iteration/Sprint Planning Meetings and Conflict Résolution
• Excellent work experience in managing Onsite and Offshore teams
• Expérience in requirement gathering and documentation, software implementation, QA and UAT testing
• Working knowledge of PeopleSoft Financial and CRM module
• Strong understanding in various stages of SDLC using various methodologies RUP, Waterfall, SCRUM, Kanban, Lean (SAFe), XP, FDD, TD, ATDD.
• Experienced in managing mobile and web-based application builds using JIRA, Confluence, BitBucket, Agile Rally, MS Excel, JAVA J2EE, SQL, Oracle, TCOE, Business Objects, Rational Team Concert (RTC).
• Expertise in writing and executing SQL - DDL, DML statements for checking the validity and integrity of the data in various databases such as Oracle 9i/10g/11g, MySQL, Microsoft SQL Server etc. to perform back-end-testing.
• Designed and developed SQL queries for extracting information, trends, insights and metrics from data stored in the database.
• Experienced in using, designing or developing relational database management systems based on SQL Server, mySQL, Microsoft Access, or Oracle.
• Analyzed and provided the historical, current, and predictive views of data stored in sales, production and financial databases.
• Experience in tracking Test Coverage, creating and analyzing Traceability Metrics.
• In depth technical knowledge and understanding of data warehouse, data validation, oracle and ETL.
• Proficient in the data manipulation using SQL for the retrieval of data from the relational database (inner joins, outer join, group by, order by, cursors etc.)

TECHNICAL SKILLS:

Testing Tools: Quick Test Professional (QTP), Screen Recorder, Rational Test Manager, Requisite Pro

Defect Tracking Tool: HP Quality Center, Clear Quest

Programming languages: JAVA, SQL, PL/SQL, VB Script, HTML

Browsers: Mozilla Firefox, Internet Explorer (IE), Safari, Google Chrome

RDBMS/Data base: Oracle, MS Access, SQL Server, DB2, Teradata

Tool: People soft, MS Visio, MS office, Eclipse, IBM Data Studio, Quest Central, Toad, Micro Strategy, MS Project

Methodologies: Waterfall, RUP, Agile, Scrum

Operating Systems: Windows 2000/XP/ME/VISTA, UNIX

PROFESSIONAL EXPERIENCE:

Confidential, Lewisville, Tx

Sr. Scrum Master

• Followed Scrum project life cycle specifically using ATDD to ensure the highest business value with rapid development.
• Facilitated, participated and coached teams during Scrum Ceremonies such as Product Backlog Meeting, Daily Scrum Meetings, Sprint Planning Meeting, Sprint Review Meeting and Retrospective Meeting.
• Organized and participated in rapid development sessions with Product, Engineering teams, SME’s, stakeholders and PMO to develop and maintain the Product backlog. Used Agile Poker to estimate (quantify) User Stories and Epic.
• Facilitated team and cross-team Retrospectives to build good working relationships among the 3 agile teams across on shore and off shore teams.
• Coached/Mentored and acted as a facilitator (mediator) for a cross functional team of 8 resources to deliver quality features resulting in timely release for Beta version in the process of continuous integration.
• Removed team impediments daily to allow the team to deliver the sprint goals and deliverables

Confidential, Round Rock, TX

Sr. Scrum Master

• Facilitating Daily scrum meetings, sprint planning, sprint review, and sprint retrospective.
• Involved in supporting/educating different business units on the Scaled Agile Program Enablement Framework and Agile best practices and help to adopt agile to the projects.
• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.
• Facilitated SAFe Agile Adoption & Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.
• Lead problem management including activities such as conducting root cause analysis meetings, Triage technical issues and providing written reports using network of Scrum Masters, Product Owners and Technical Leads
• Created and Managed sprint boards in JIRA
• Configured new projects in JIRA and created space in confluence for team collaboration
• Worked with Product Owner On Artifacts Such as Product Backlog, Spring Backlog, and Sprint Burn down, Release Burn down.
• Facilitating Scrum of Scrum for offshore Scrum teams in US states.
• Managed the overall performance and delivery of cross-functional
• Facilitated sprint planning as Scrum master for multiple Scrum teams;
• Facilitate discussion during backlog grooming and sprint planning to achieve user story development and estimation.
• Drive significant organization change across agile team to support agile development.
• Coordinate with other Agile teams to resolve cross-team issues and resolve dependencies
• Communicate status, risks, barriers to relevant stakeholders and leadership.
• Coach a continuous improvement mindset, recommend adjustments to established delivery practices and advocate transparency, honesty, and creativity.
• Publicized the team's progress and successes to make sure they are highly visible to product owner / stakeholders.
• Kept the team together all the time to ensure successful sprints.
• Help in Migration of teams from Waterfall to Scrum
• Established appropriate methods through project planning, analysis and implementation to achieve objectives.
• Created product development and delivery schedules, tracked issues, identified risks, risk mitigation.
• Participated in problem solving and responsible for communicating status reports to keep the management and key stakeholders updated.
• Assisted the team with work allocation amongst the members and kept them in sync with the planned schedule.
• Helped sustain an environment where the team members stay motivated by recognizing and rewarding excellence.
• Worked closely with developers and other project managers to freeze requirements and spearhead numerous releases.
• Ensured Agile and scrum concepts were adhered to by the team.
• Managed and developed process to schedule and approve deployments for Pre- Production environments
• Schedule Pre-prod and prod tickets Service Now

Confidential, Salem, VA

Sr. Scrum Master

• Managed the products and services throughout all stages of product development, including strategy and concept, definition, development, release and post-release activities, conducting UAT sessions ensuring any high priority, severity issues on JIRA are resolved ASAP
• Guide and coach multiple team members to utilize agile methodology and provide constructive performance feedback
• Support the Product Owner in maintaining the Product Backlog and keeping PBI in order of priority
• Improve transparency by publishing agile metrics with velocity chart, sprint burndown, scrum board, and release burndown charts.
• Proficient in documenting EPIC (User Stories), Acceptance Criteria, and User Story Documentation
• Motivate the team to work towards continuous improvement and deliver shippable product that deliver business value for every sprint
• Facilitating Daily scrum meetings, spring planning, spring review, and spring retrospective.
• Configured multiple project and portfolio teams in JIRA and BitBucket
• Analyzed and explained precisely the applicants' account status, provided guidance and documented account systems.
• Worked with Product Owner On Artifacts Such as Product Backlog, Spring Backlog, and Sprint Burn down, Release Burn down.
• Managed the overall performance and delivery of cross-functional
• Publicized the team's progress and successes to make sure they are highly visible to product owner / stakeholders.
• Kept the team together all the time to ensure successful sprints.
• Migration of teams from Waterfall to Scrum.
• Help team resolve and track impediments by finding the right personnel to resolve them, escalate when necessary and protect team from external interferences. Participate in Scrum of Scrum to ensure cross-team collaboration, coordination of

Confidential, Austin, TX

Scrum Master

• As SCRUM Master, facilitated: Stand-ups, User Stories, Technical, & Defect Backlogs, Sprint Planning Meetings (Planning Poker,) Retrospectives, Review/Demo, Code Reviews, Story Board, and Story Writing.
• Managed build for mobile-app using Open-Source stack (Java, J2EE, SQL) for chat logins, allowing users to access logins without the use of a desktop
• Managed 2 teams concurrently, including team of 37 off-shore resources from India
• Managed and coached SCRUM teams to deliver high quality software on time
• Identified and removed team impediments, and preventing distractions to increase velocity.
• Ensuring the development team is practicing the core agile principles of collaboration, prioritization, team accountability, ownership and visibility.
• Empowering the team to self-organize, as well as motiving allowing them to be more productive.
• Coach team members and client on Agile best practices.Worked on helping business to create user stories following INVEST criteria Participates proactively in developing and maintaining team standards, tools, and best practices.
• Maintains relevant metrics to show management how Development Teams are progressing.
• Tracks and communicates team velocity and spring/release progress.
• Agile Project Manager responsible for delivery of multiple projects by different partners.
• SDLC Process Consultant responsible for Streamlining activities and increase efficiency.

Confidential, San Antonio, TX

Scrum Master

• Project: build for new Loan Origination System allowing automated loan application process using open-source environment
• Supervised and managed projects from conception to implementation, ensuring that agile scrum methodology for agile processes is followed throughout the project lifecycle.
• Coordinated with Product Owners and product SME’s in creation of user stories and acceptance criteria.
• One of the key participants of conducting SQA Agile audit across the project teams including offshore.
• Trained near shore and Offshore onboarding resources about agile
• Held various sessions of Story writing and iteration planning.
• Facilitated Question answer session for new Agile team members
• Conducted training session to clear the idea about Retrospective and Risk management in agile scrum.
• Prepared business and functional requirements with supporting data flow diagram, use cases, business process diagram and traceability matrix
• Facilitated Sprint planning meetings at the beginning of the Sprint.
• Communicated the daily progress of the team and sprint work to mangers and senior management.
• Managing weekly burn down charts and reports to calculate burn down variance and estimate future requirements.
• Prepared and managed daily aspects of the project including, process definition, goal documentation, facilitating meetings, gathering business requirements, issue management, user acceptance testing, vendor management and project team deliverables.
• Created Business Requirements and converted them into detailed Functional and Transitional Requirements, Report Specifications, Non Functional Requirements and obtaining approvals from the client on specifications.
• Hosted JAD sessions with key stake holders for understanding requirements related to secondary marketing (Rates calculation, rate sheet upload, loan extension, loan approval, loan reprise) and Balance & Control (General ledger, Accounting worksheet, wire transfer and other money movement).
• Prepared weekly status reports to update all the stakeholders on the progress of the project.
• Attended daily meetings to track changes and project status for Change Configuration Management.
• Liaison between Business, development and QA team for Sprint capacity planning.
• Coordinated with the Onsite team and participated in Onsite/Offshore handoff.
• Creating Weekly team status report to track team velocity for business teams
• Facilitate weekly Scrum master sync meeting to get status updates from different track involved in the project
• Analyzed Ad hoc reports with the AS-IS BI reporting System and TO-BE BI reporting system
• Identified dependencies and potential risks to complete the Sprints in terms of costing, velocity etc.
• Created a help document for the technical team that provides them with the information related to prioritization and collaboration, team accountability and visibility

Confidential, Dallas, TX

Scrum Master / Sr. Business Analyst

• Worked with client groups and SME’s to determine user requirements and goals.
• Acted as a technical resource from a system requirement standpoint, to both business users and the technical teams.
• Identified and documented business requirements from clients while translated them into system specifications, technical requirements, functional requirement and non-functional requirements.
• Investigated, reviewed, and analyzed Mortgage based loan systems to expand and track the activities of individual mortgage loans within a portfolio.
• Responsible for prioritizing requirements and prepare adjustment reports for each release.
• Utilized Rational Unified Process (RUP) to configure and develop process, standards and procedures
• Created Need Analysis Documents of the requirements gathered through JAD and individual elicitation sessions using Rational Requisite Pro.
• Responsible for measuring, monitoring and analyzing market risk. Discussed risk profile within risk control and trading management. Assist dept. heads in defining risk methodology and strategy.
• Evaluated CBA risk valuation models, conducted complete risk management analysis.
• Strong track record meeting the customer’s information system needs by providing on time, on budget, and on the mark information system solutions in team and independent Tools & Technologies
• Analyzed business requirements into high level and low level Use Cases, Activity Diagrams/State chart Diagrams using Rational Rose following UML methodology.
• Created URS - User Requirement Specifications and FRS - Functional Requirement Specifications documents.
• Perform data mining activities of gathering and compiling data to make a thorough analysis and to extract the relevant information
• Provided management with the proof of concept, with a complete analysis on key performance index metrics, reports & schedules using Business Objects.
• Conducted design walkthroughs meeting using MS Project.
• Worked alongside with developers in tracking and resolving system defects in Rational Clear Quest
• Collaborated with Quality Assurance Analyst in Rational Clear Quest to track defects and used Rational Clear Case to maintain consistency in the builds.
• Conducted training sessions to familiarize users with system and obtained deliverable sign-offs.
• Lead preparation of data warehouse requirements document.
• Prepared Daily/weekly/monthly development tracking report, burn down charts and Ad-Hoc reports.
• Help identify potential sources of data for the data warehouse.
• Responsible for milestone tracking and project risks evaluations.
• Set up definitions and process for test phases including product test, integration test, system test and user acceptance test (UAT).
• Prepared automated generic Test Scripts and Functions using Rational Robot for functional/GUI and regression testing.
• Worked as an Interface between the users and the different teams involved in the application development for better understanding of the business and IT processes
• Prepared training material and hosted demo session for business users.

Environment: Requisite Pro, Rational Rose, Clear Quest, Test Manager, MS Project, RUP Methodology, Six Sigma, Windows 2000, Documentum, MS Office Suite

Confidential, Detroit, MI

Business Analyst (Aug 2009 - Nov 2010)

• Gathered users stories based on payments, compliance and treasury management industry like AML.
• Coordinated with Product Owner for analysis of the requirements and creating user stories and user acceptance criteria.
• Involved in JAD sessions with the key stake holders from both the business side and IT side.
• Identified and documented business requirements from clients while translating them into system specifications.
• Conducted GAP analysis sessions and documents and created user stories based on the analysis.
• Developed business case scenario, use cases, functional and Non-Functional Requirements
• Written Basic/intermediate level of SQL queries for data analysis and validation.
• Coordinated with QA to assist creating test plans and cases.
• Reviewed Test cases created by Testers for completion.
• Developed critical strategy documents for Testing, Releases, deployment, and Test ID maintenance.
• Generated periodic/ad-hoc reports for capital estimates using BI tools like Business Objects.
• Documented business scenarios with 3rd party Payment system such as ACI.
• Serve as primary lesion between technical team, QA team and business team.
• Participated in onsite/offshore hand off calls.
• Conducted the comparison analysis for AS-IS process versus TO-BE process.
• Maintained Traceability Matrix for the current business processes and proposed changes.
• Assisted project manager / Scrum master is maintaining and processing project status.
• Prepared Use cases for AML process flow.

Environment: MS Visio, MS Excel, JAVA, J2EE, SQL Developer, Oracle, HP Quality Center 10.00, Business Objects, Agile Rally

Confidential

Business Analyst

• Communicated and maintained strong working relationship with various business groups such as Project development and external clients regarding functional requirements. Analyzed the system and documented the requirements.
• Served as a liaison between the users and the project team.
• Translated the requirements into functional and technical specifications that can be used by Application Development staff(s).
• Captured, communicated, managed system requirements and maintained requirement tractability using Rational Requisite Pro to keep team members up to date with the latest requirements and changes if any.
• Created Process Work flows, Functional Specifications, and Project Initiation documents.
• Conducted Joint Application Development (JAD) sessions to identify holders based on descriptive data and developed Use Cases and Activity Diagrams for the same.
• Involved in creating periodic reports through Crystal Reports.
• Worked with project team members (business and technical) to develop technical design documents, including business and system process models.

Environment: RUP, UML, Rational Rose, Rational Requisite Pro, MS Access, Windows 2000, HTML, MS Project, SQL, Windows NT, Crystal Report