Test Manager Resume
EXPERIENCE SUMMARY:
- Overall 12 years of total IT experience in Confidential worked as the Principal Architect for Confidential ™ Cloud Lab through client partner Confidential and played various roles through the overall journey (Like - Functional tester, UAT, Business Analyst, Scrum Master, Product Owner etc.).
- Currently working as QA project manager and leading team of 20 Onshore & 40 offshores members working completely on SAFe agile methodology.
- Involved with Confidential director and VP’s to review QA processes, automations and innovations to enable continuous testing and more frequent releases.
- Worked with Confidential and Confidential Client for 12 Years with extensive research on virtualization & Project management technologies
- Prepare project plan, scope, risk register, communications plan
- Creating budget and resource estimation based on the project analysis
- Involved leading multiple projects across the different teams and streamline the project deliverables.
- Engage with client partner, Technology leaders, Architects for project initiation
- Showcase the best practices and create POC’s/Prototypes for similar projects
- Effectively communicate through planned meetings to Confidential Directors, VP’s, and Project teams.
- Organized working session with business, sales & marketing stakeholders before application release
- Involved in preparing client MD/VP presentation for project summits to showcase the over impacts and areas of improvement.
- Involved in resource management activities and conducting training sessions across the products.
- Preparing and attending weekly VP meeting to report the overall status of the release and get feedback from client directors/VP.
- Review project technical details, software architecture and security architecture
- Understand business needs and provide an effective technology solutions
- Developed Tool for generating automated reports for MD meetings.
- Implemented innovative ideas and automated tools to ease the client reporting process.
- Directing, supervising and assessing assigned resources performance.
- Conducting technical and domain trainings for the resources as and when needed.
- Creating monthly cost matrices to be aligned with monthly budget allocated for project and resources.
- Presenting success stories and new opportunities to client SQA Managers/Directors/VPs to portray the organizations accomplishments for a fiscal year.
- Estimations and scoping of new projects for Confidential .com Get Rates and Transit Time application and deliver the test milestones in compliance to Confidential GDP standards.
- Involved in the creation of RACI Matrix.
- Estimation the project cost and resources required for the project rollout.
- Test lead on a large project establishing structured QA and QC processes, leading a testing team (Manual and Automation) of 12 members.
- As GECCO and LITE Lead, worked on one of the most complicated system in Confidential (Credit card architecture and payment gateways) for around 3 years.
- Lead the implementation of LITE 2 project on Confidential Services IT System as a Prototype Model in CDAT team.
- Involvement in all phases of the migration life-cycle, including portfolio analysis, designing migration architecture, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting
- Documentation of System Architecture Specification (SAS), Application Project Plan (APP), Build Requirements (BR), Equipment Layout Plan (ELP) & Detailed Test Plan Specification (DTPS)
SKILLS:
- Portfolio Assessment
- System Migration Plans
- Application Virtualization
- Conduct War-room Requirement Discovery Sessions
- Generate Architecture Blueprints
- Quality Assurance/Engineering
- Testing Equipment Layout Plans
- Environment Build Requirements
- Architecture Latency Study
- Business System Analysis
- Documentation of Requirement Specifications, Test Strategies, Traceability Matrix
- Design, Planning & Implementation of Agile Delivery Models
- Production Profiling and Test Data Management
TECHNICAL SKILLS:
Programming Languages: Shell Scripting, Java, Microsoft .NET, COBOL, C#/C++, JCL/REXX, Object Oriented Design, Design Patterns, Distributed Systems Design, Test Driven Approach
Tools: /Platforms HP- ALM12.53 (QC), Mercury Quick Test Professional (QTP), UFT, AGM, JIRA, Java, Selenium, MS Project Plan, Visio, ER Win, Microsoft Visio 2007, Visual Studio .NET 2010, CA Clarity, ER Win, Microsoft Office 2010
Methods/Processes: Enterprise Architecture Integration (EAI), Web Analytic Testing, SAFe Agile Testing, Criteria/Risk-Based Testing, Defect Life-Cycle, Build Management using Loadzilla.
Operating System: Windows XP/Vista/7/2000/NT, UNIX, LINUX, Mac
SOFT SKILLS:
- Excellent Spoken Communication
- Email Etiquettes
- Cross-Team Coordination
- Resource Management
- Leadership
- Interpersonal & Team-Playing Skills
PROJECT EXPERIENCE:
Confidential
Test Manager
Responsibilities:
- Research a new project enquiry from business and other stakeholders
- Perform initial review on technical analysis and project feasibility
- Gather the information regarding tools, skills and knowledge areas required to carry out the project tasks.
- Engage with client partner, Technology leaders, Architects for project initiation
- Showcase the best practices and create POC’s/Prototypes for similar projects
- Effectively communicate through structured/planned meetings/presentations to Confidential Directors, VP’s, and Project teams.
- Work on the management tools like Clarity, Projects, MS Office
- Prepare project plan, scope, risk register, communications plan
- Creating budget and resource estimation based on the project analysis
- Participated in nonfunctional and functional requirement gathering
- Publish project status reports, conduct status meetings
- Project-resource-task allocations
- Involved in resource management activities and conducting training sessions across the products
- Implemented innovative ideas and automated tools
- Review project technical details, software architecture and security architecture
- Understand business needs and provide an effective technology solutions
- Create process diagrams using MS Visio for use cases, sequence diagrams, class diagrams
- Create/Review low level and high level test cases using BRS & SRS.
- Creating Test plan document to list testing strategies
- Build a automation framework using QTP, Selenium and CA Lisa tool
- Create prototypes using tools like iRise, SketchFlow etc. to demonstrate functional capabilities
- Ensure technical documentation is complete to highest standard
- Verify the conformance of the test design with the Confidential requirement standards
- Identify gaps, issues, risks, areas of improvements and create a mitigation plan
- Follow up with 3rd party vendors to understand the requirement and create end to end integration testing
- Creating a certification process to review the critical process with business partners prior moving into production
- Work with development & business teams to obtain completed code and requirements
- Help development teams to find the root cause and fix the issues as soon as possible
- Ensuring test schedule is on track as planned
- Synchronize multiple team efforts towards organization strategic goals
- Work on post launch activities like reviews, penetration testing etc.…
- Conduct UAT testing with business partners to gain more confidence on the product stability
- Ensuring project is progressing with desired quality standards
- Conducting defect meeting with development team as and when needed to address the issues
- Broadcasting daily status email to all concerned teams
Confidential
Skills Used: GTM FXO ( Confidential Office & Online Printing Services)
Project Manager
Responsibilities:
- Research a new project enquiry from business and other stakeholders
- Perform initial review on technical analysis and project feasibility
- Gather the information regarding tools, skills and knowledge areas required to carry out the project tasks.
- Engage with client partner, Technology leaders, Architects for project initiation
- Showcase the best practices and create POC’s/Prototypes for similar projects
- Effectively communicate through structured/planned meetings/presentations to Confidential Directors, VP’s, and Project teams.
- Work on the management tools like Clarity, Projects, MS Office
- Prepare project plan, scope, risk register, communications plan
- Creating budget and resource estimation based on the project analysis
- Participated in nonfunctional and functional requirement gathering
- Publish project status reports, conduct status meetings
- Project-resource-task allocations
- Involved in resource management activities and conducting training sessions across the products
- Implemented innovative ideas and automated tools
- Review project technical details, software architecture and security architecture
- Understand business needs and provide an effective technology solutions
- Create process diagrams using MS Visio for use cases, sequence diagrams, class diagrams
- Create/Review low level and high level test cases using BRS & SRS.
- Creating Test plan document to list testing strategies
- Build a automation framework using QTP, Selenium and CA Lisa tool
- Create prototypes using tools like iRise, SketchFlow etc. to demonstrate functional capabilities
- Ensure technical documentation is complete to highest standard
- Verify the conformance of the test design with the Confidential requirement standards
- Identify gaps, issues, risks, areas of improvements and create a mitigation plan
- Follow up with 3rd party vendors to understand the requirement and create end to end integration testing
- Creating a certification process to review the critical process with business partners prior moving into production
- Work with development & business teams to obtain completed code and requirements
- Help development teams to find the root cause and fix the issues as soon as possible
- Ensuring test schedule is on track as planned
- Synchronize multiple team efforts towards organization strategic goals
- Work on post launch activities like reviews, penetration testing etc.…
- Conduct UAT testing with business partners to gain more confidence on the product stability
- Ensuring project is progressing with desired quality standards
Confidential
Senior Project Lead
Responsibilities:
- Working as senior project lead on the critical client projects.
- Involved in leading multiple projects across the different teams and streamline the project deliverables
- Involved in preparing client MD/VP presentation for project summits to showcase the over impacts and areas of improvement.
- Involved in resource management activities and conducting training sessions across the products.
- Involved in developing and maintaining automation test scripts through Quick Test Professional 9.0 per new requirement for automation.
- Preparing and attending weekly VP meeting to report the overall status of the release and get feedback from client directors/VP.
- Developed Tool for generating automated reports for MD meetings.
- Implemented innovative ideas and automated tools to ease the client reporting process.
- Directing, supervising and assessing assigned resources performance.
- Conducting technical and domain trainings for the resources as and when needed.
- Creating monthly cost matrices to be aligned with monthly budget allocated for project and resources.
- Presenting success stories and new opportunities to client SQA Managers/Directors/VPs to portray the organizations accomplishments for a fiscal year.
- Estimations and scoping of new projects for Confidential .com Get Rates and Transit Time application and deliver the test milestones in compliance to Confidential GDP standards.
- Involved in the creation of RACI Matrix.
- Estimation the project cost and resources required for the project rollout.
Confidential
Project Test Lead and Quality Assurance Engineer
Responsibilities:
- Test lead on a large project establishing structured QA and QC processes, leading a testing team (Manual and Automation) of 12 members.
- Provide the Test Manager with accurate and precise estimates for assigned task duration, along with confidence levels and foreseeable dependencies.
- Assist Test Manager in preparing test plans, budgets, and schedules for new project proposals and initiatives.
- Creating Equip Tar, SLA matrixes, resourcing and management.
- Working as project lead with offshore team of 30 peoples to deliver quality deliverables.
- Involved in preparing client presentation at offshore.
- Review requirements, specifications, user documentation, help files, and other project documentation to assure quality of the products and tests to be developed; i.e., perform manual static testing.
- Involved in Full STLC, Coordination with Onshore team, Defect Reporting, making test Strategy.
- Estimations and scoping of new projects for Confidential .com Get Rates and Transit Time application and deliver the test milestones in compliance to Confidential GDP standards.
- Prepare and coordinate test approach, detailed test plan specification, test strategy and schedule for Confidential .com Get Rates and Transit Time application.
- Conducting test-design and test-procedure walk through and inspections with client stakeholders.
- Reporting test status, defect management, huddle reporting.
- Cross Team coordination with TQAs, Development, Marketing, Production support and Regional teams.
- Planning project assignments based on the competencies of the team members.
- Point of contact for project and thus reducing the number of communication channels for the Project Manager and client.
- Implementing test-process improvements resulting from lessons learned and benefits surveys.
- Maintenance of Test Traceability Matrix (tracing the test-procedures to the test requirements) to ensure proper version control and configuration management of all test objects developed and test environments used.
- Participate in the Change Control Board to identify the quality implications of known bugs and the impact of proposed changes to product definition on the testing process.
- Worked closely with developers to resolve identified problems in new and existing applications.
- Design and develop automation architecture, assist in design and development of test automation across projects using QTP 9.5 and QTP 11.0.
- Select and develop appropriate test automation tools, applying the latest techniques in test automation; e.g., data-driven testing.
- Use risk-driven techniques to develop, maintain, and execute automated test suites for various Software Cafeteria products; i.e., perform automated dynamic testing.
- Efficient use of Descriptive Programming and developed reusable scripted components and played major role in improving the performance of the existing script.
- Automation of BVT execution for every new build and update result in Quality Center to accept or reject the build.
- Implementation of Selenium testing tool through Eclipse and TestNG for automating the browsers not identified by QTP (includes Google Chrome, Opera, Safari and Firefox).
- Working in the US Business timings to coordinate with client and responsible for the deliverables with consistent quality.
Confidential
Sr. Analyst Programmer
Responsibilities:
- Attend Confidential Induction training and 2 months of technical training on mainframe and testing.
- Co-ordinate with the Onsite for the deliverables.
- Preparation of HLT (High Level Test cases) and LLT (Low Level Test Scenarios)
- Involved in Client Management calls and delivering solutions on time.
- Involved in designing, documenting, managing and executing the test cases and suites from system requirements.
- Involved in developing and maintaining automation test scripts through Quick Test Professional 9.0 per new requirement for automation.
- Experience in preparing Test cases, Bug report and Traceability matrix.
- Planning and executing new feature/regression test activities and report to Test lead/ manager.
- To raise defects for the various bugs reported and closely track their status.
- Preparing weekly, monthly reports and other reporting activities
- Resource management.
- Daily status reporting
- Fully involved in Defect Prioritization, Defect Triaging and reporting to the clients.
