PROFESSIONAL SUMMARY:

• Over 10 years of experience in software and system testing with 3 years of verification testing.
• Experienced in Waterfall and Agile development methodologies.
• Design automated test scripts for internal application development QuickTest Pro. Schedule and run regularly recurring functional/regression tests based on the development cycle of internally developed web based applications.
• Performance testing using LoadRunner and data validation using SQL Statements.
• Perform testing for all new software releases and database scripts on Oracle, SQL Server 6.5, 7, and 2000, and Sybase SQL Anywhere databases.

TECHNICAL SKILLS:

QA Software: LoadRunner, QuickTest Professional, Quality Center, Visual Studio, Visual Studio Team Services, Selenium

Database Platforms: Microsoft SQL Server 6.5 and 7, Sybase SQL Anywhere, Oracle, and Access.

Reporting Tools: Crystal Reports 4.X, 5.0, 6.0, 7.0/MR1, 8.0, and 8.5.

Other Technical Experience: Hardware troubleshooting and configuration for Motherboard processor, RAM, CD ROM/CD RW, Sound Card, Graphics Cards, Modem, Hard Drive, and Network configuration

PROFESSIONAL EXPERIENCE:

Confidential

Software QA Analyst

Responsibilities:

• Working in an Agile and Waterfall environments using Jira to track defects
• Perform QA testing on iPad, Android, and touch screen kiosk
• Creating test cases to be used for testing fixes for defects or verifying new functionality
• Complete regression testing on a continually changing application
• Document QA department processes and procedures
• Creating test runs to verify in the application that changes made are functional

Confidential

Software QA Analyst

Responsibilities:

• Working in an Agile environment using Jira to track QA processes
• Salesforce administration including spinning up and configuring test orgs to use for testing
• Creating test cases to be used for testing fixes for defects or verifying new functionality
• Creating test plans to track the progress of work items within a sprint
• Requirements gathering for future releases
• Creating test runs to verify in the application that changes made are functional

Business Analyst

Confidential

Responsibilities:

• Report to agile team suggested enhancements to UX/UI that will increase usability and user experience
• Gather information from end users regarding the usability of the product and suggested enhancements
• Take part in regular strategy meetings with developers and administrators

Confidential

Quality Assurance Analyst

Responsibilities:

• Manual testing of the InkChef application according to test cases
• Creating test cases for new features in the application and updating test cases as necessary
• Working with a Spectrophotometer connected to the computer via a COM port

Confidential

Quality Assurance Analyst

Responsibilities:

• Create and execute test cases based on use cases and other specifications
• Create load tests in Visual Studio Team Services for testing the performance of API calls to a web - based application.
• Requirements gathering for future releases
• Use Microsoft Test Manager and Visual Studio CodedUI projects to create automated functional test scripts.
• Verify database changes in SQL Server
• Work in an Agile Environment with daily scrum meetings and planning sessions every two weeks.
• Use Visual Studio Online for defect tracking, creating test cases, and planning QA tests.

Confidential

Quality Assurance Analyst

Responsibilities:

• Perform Quality Assurance for a new web application that will give agents the ability to generate insurance quotes for clients using a web interface.
• Work as part of an Agile group, attending daily scrum meetings, bi-weekly sprint planning meetings, and weekly intake meetings as well as bi-weekly meetings with QA members working on other areas of the project
• Use SoapUI to generate pdf’s from xml code to review changes implemented in the system

Confidential, WI

Quality Assurance Analyst

Responsibilities:

• Participate in bi-weekly sprint planning calls and daily scrum calls with Business Analysts, Developers, and Quality Assurance Analysts.
• Coordinate development functions with team members in remote locations via skype for business
• Develop automated scripts using Cucumber and Java with Eclipse and Spring Tool Suite.
• Write automation test cases using Gherkin format for .feature files and Selenium for .java files.
• Perform code merges using the GIT tool to update code changes.
• Manual testing of dealer inventory, ordering and maintenance web application (Dexter) in EU, US, APAC, and EU regions and in Firefox, Internet Explorer, and Chrome browsers.
• Use SQL Statements to validate data.

Confidential, WI

Senior Quality Assurance Analyst

Responsibilities:

• Developed load scripts using LoadRunner for the purpose of testing the performance of the Thomson One Portfolio Management system.

Confidential, WI

Quality Assurance Specialist

Responsibilities:

• Design test scripts using Vuser generator for internal application performance testing using LoadRunner. Schedule and run load tests for internal web based applications emulating up to 1,000 virtual users across several load generators and collaborating with network infrastructure and database technicians to locate and address potential bottlenecks.
• Design automated test scripts for internal application development using QuickTest Professional.
• Create and maintain project databases and user access for development of all internal applications as Quality Center Administrator.

OnBase Administrator

Confidential

Responsibilities:

• Perform import processing for image retrieval and annual disaster recovery testing.
• Monitor server status and verify system operability after scheduled monthly server reboots.
• Installshield Application Packager/Tester for Windows 7 Upgrade:
• Capture application installations and use those packages to facilitate application rollouts to the corporation via Active Directory groups using HPs’ Radia client.
• Verify internal application compatibility with the companies Windows 7 64bit image.

Confidential, CA

Quality Assurance Specialist

Responsibilities:

• Design automated test scripts for internal application development using WinRunner and QuickTest Professional for functional testing. Schedule and run regularly recurring functional/regression tests based on the development cycle of internally developed web based applications.
• LoadRunner test script development. Design test scripts using Vuser generator for internal application performance testing. Schedule and run load tests for internal web based applications emulating up to 1,000 virtual users across several load generators and collaborating with network infrastructure and database technicians to locate and address potential bottlenecks.
• Create and maintain project databases and user access for development of all internal applications as Test Director Administrator.
• Create reports using Crystal Reports to track outstanding bugs in Test Director/Quality Center.

Confidential

Tier 2 Wireless Networking Technician

Responsibilities:

• Provide Tier 2 phone support for Confidential enterprise wireless access points and wireless routers. Troubleshoot wireless connectivity issues including IP configuration, and antenna alignment. Assign RMA’s for hardware failure and test RMA in department lab.

Confidential

Manager

Responsibilities:

• Manage all aspects of a start-up Spa sales business in the Lancaster area. Duties included design of advertising and marketing materials for publication in local newspapers, sales, maintenance on showroom and customer spas, and general office management.

Confidential, Orange, CA

Database Administrator

Responsibilities:

• Design database structure for internal loan tracking web based application using SQL Server 2000.
• Database design included
• Creation of stored procedures to accept variables from ASP pages in order to update or insert records into specific tables
• DTS Packages to transfer data and run stored procedures on a nightly basis and perform system back-ups.
• Work with programmers to track and resolve application and database issues.

Confidential, Westlake Village, CA

Quality Assurance

Responsibilities:

• Perform testing for all new software releases and database scripts on Oracle, SQL Server 6.5, 7, and 2000, and Sybase SQL Anywhere databases running on computers with Windows 95/98 and Windows NT/2000 operating systems.
• Work with programmers to track and resolve application and database issues.
• Perform application benchmark testing.
• Provided telephone support to existing clients using Microsoft SQL and Sybase SQL Anywhere databases, including troubleshooting, applying software fixes, and performing database and application upgrades.
• Performed on-site installations and upgrades.