EXPERIENCE SUMMARY:

• 17 years of experience in QA and Testing of client server, web based and legacy applications using automated test tools like WinRunner, Load Runner, Silktest and Test Director/Quality Center.
• 3+ years of experience in Project Management and co - ordination between cross-functional teams.
• Good business knowledge across various domains like Airlines, Telecom, Automobile, Manufacturing, Retail, Insurance and Healthcare.
• Well versed in Waterfall and Agile Software development process.
• Good skills in Documentation of test cases and test plans.
• Performed BLACK BOX / White Box testing.
• Test script automation using tools like WinRunner, QTP.
• Reported defects by using Test Director/ HPQualityCenter, JIRA.
• Tested Web applications for functionality.
• Tested C#, VB, .Net, Java, Web and Cloud based applications.
• Involved in strategical decision making of company’s IT QA departments.
• Worked on-site for 9 years with mostly Fortune 500 companies and have good client facing skills.

TECHNICAL SKILLS:

Languages: C, SQL, JAVA 2.0, XML, HTML

Database: Oracle12G, SqlServer2008, DB2, Ms Access 2003

GUI/FrontEnd: CICS, Visual Basic 5.0/6.0, Developer 2000

Software: TSO/ISPF, IBM Utilities, MS Office

Automated Test Tools: WinRunner 8.0, TestDirector 8.4, Quality Center 9.0, Quicktest Pro 9.5 Load Runner 7.0 and Selenium IDE

Reporting Tools: SQR, Crystal Reports 3.0, Oracle Reports 2.5

ERP: PeopleSoft HRMS, Financials 7.5/8.0, MS Dynamics CRM

Operating Systems: HP-UNIX, MVS/ESA IBM S-3090 Mainframe, Sun Solaris Windows 7/XP/2000/NT 4.0/98

PROFESSIONAL WORK EXPERIENCE:

Confidential

Responsibilities:

• Managed a 20-person Offshore Development Team which consists of a varied mix of Java, PHP, Database, Tableau, SAS and Mobile teams.
• Involved in defining the reporting structure for daily and weekly updates to the Onshore Technical heads, Project Management using Agile process.
• Documenting the statuses and weekly meeting minutes for the weekly Agile Scrum.
• Coached the team members in managing the client’s expectations.
• Participated in client Demos for Flare CMS, Screener apps.
• Extensively used Jira tool for task tracking and defects resolution.

Confidential, Seattle, WA

Project Lead

Responsibilities:

• Coordinated with the test and development teams and reviewed the Test plan and Test strategy for Shape Technologies website.
• Co-ordinated various cross browser, OS and localization testing for Web as well as desktop standalone applications.
• Co-ordinated EMS (Entitlement Management System) software release which is used for client software licensing validations.
• Co-ordinated Custom reports implementation for all the clients’ internal applications.
• Co-ordinated Microsoft Dynamics CRM workflow rollout for Flow systems and KMT waterjet.
• Co-ordinated with the vendor Power Objects to oversee CRM integration with Outlook plugin and Dynamics 365 Field Service module upgrades.

Confidential

Environment: Ramco Virtualworks Cloud ERP H.C.M, RTMedibus E.H.R, Advanced planning and optimization tool, Testlink, Redmine.

Responsibilities:

• Role involved liaising between a team of 20 testers, 10 developers and various other support personnel to augment client-side IT solutions rollout.
• Monitored the team to implement Software development best practices and to reach continuous improvement goals using Agile Process.
• Co-ordinated system integration testing that involved EHR, Finance and Procurement.
• Co-ordinated various 3rd party integrations like Biometrics, label printers and GPS tracking for order execution and deliveries.
• Tested Cloud based Ramco Advanced planning and optimization tool.
• Supervised Selenium Automation team to roll out automation scripts for regression testing of weekly builds.
• Worked closely with the business users to identify the gaps in the application and suggest possible solutions.
• Kept close watch on the software metrics and day to day progress on receiving quality code from our vendors and maintaining end customer satisfaction levels.
• Actively involved in the go no go decisions to push the code to production by employing risk management techniques.

Confidential, Denver

Environment: Microsoft.Net, SQLServer2008R2, Sitecore6.0, Internet Explorer 9.0, Firefox, Windows 7, Windows 2003 server

Responsibilities:

• Involved in creating testing framework and test strategy for the company.
• Worked on several projects both long term and short term.
• Worked on Flyfrontier.com web booking engine and mobile application.
• Worked on Best care business point processor application.
• Worked on Seasonality booking messaging web application.
• Worked on Lost and found web application.
• Tested Electronic Agent profile web application.
• Tested IVR booking fee app using SOAPUI automation.
• Used Telerik Test studio for regression test suite automation.
• Involved in extensive backend testing for data validations and core logic.

Confidential, Irving, TX

Environment: Microsoft.Net, Uniface, POS, XML, HTML, SQLServer2000, 2005, Ontrack, Internet Explorer 6.0,WindowsCE, Windows XP,Windows 2003 server

Responsibilities:

• Involved in writing and updating Test plans and Test cases for 7-11 convenience store application
• Tested 7-11 Point of Sale terminal for new functionality
• Tested NCR, Gilbarco and Confidential POS hardware for interoperability
• Performed Credit, Cash and Check transactions
• Tested Handheld scanner unit and Mobile order terminal
• Performed regression test cases on the Back-office-In-Store Processor

Confidential, Seattle, WA

Environment: Microsoft .Net, VB 6.0, IIS Web Server, XML, HTML, JavaScript, Oracle9i, 10g, SQL Server 2000, 2005,Quality center 9.0, Internet Explorer 6.0, Windows XP

Responsibilities:

• Involved in writing and updating Test plans and Test cases for CGQI 12th Edition
• Tested Interactive content of CareWebQI 12th Edition Application
• Tested Static links and Advanced search functionality for Care Web 12th Edition
• Tested the Intranet 12th Edition build for AC, COC, CCG, ISC, GRG, BHG and HC Publications
• Performed content validation test using an XML comparison tool called Xmlizer
• Performed license-based testing for different health care providers

Confidential, Seattle, WA

Environment: J2EE, JDA,JavaScript,Oracle Applications, Quality center 9.0, Internet Explorer 6.0, Windows XP

Responsibilities:

• Involved in writing and updating Test plans and Test cases for Budget, Purchase Order and Reporting modules
• Performed regression testing for the 2.1.9 Confidential release
• Uploaded legacy test cases to Mercury Quality center
• Used Bugzilla Resolution tracker to track defects
• Tested the workflow of the entire application and measured response times
• Tested the database connectivity between Oracle pay apps and Confidential supply chain workflow modules

Confidential, Seattle, WA

Environment: Microsoft .Net, VB 6.0, IIS Web Server, XML, HTML, JavaScript, Oracle9i, 10g, SQL Server 2000, 2005,Quality center 9.0, Internet Explorer 6.0, Windows XP

Responsibilities:

• Involved in writing and updating Test plans and Test cases for CGQI
• Tested Interactive content of CGQI Application
• Tested Static links and Advanced search functionality for Care Web
• Tested the Intranet build for the different Publications

Confidential, Seattle, WA

Environment: Java, C, C++,Perl, MATE scripts, Apache web Server, XML, HTML, JavaScript, TCM, Remedy, Oracle9i,I.E 6.0, Linux, Windows XP

Responsibilities:

• Worked as part of the Ordering Experience QA team
• Created Test plan and Test cases for the Ordering Process for US, CA, JP and EU org’s
• Executed automated scripts designed in Perl and Java known internally as Mate scripts
• Performed localization testing of Websites in German, French and Japanese
• Performed Regression tests based on the daily Pre-flight schedule
• Used Test Case Management TCM tool to manage and Execute Manual Test cases
• Used Bug tracking tool Remedy to file Tickets and view Bug reports.

Confidential, Cambridge, MA

Environment: ASP, XML, Java, BREW, WAP, JIRA, WIKI, Perl, Java script,Sqlserver8.0,Winrunner 8.0, Loadrunner 7.0, Internet Explorer 6.0, Windows XP.

Responsibilities:

• Worked on Qualcomm BREW technology to test Confidential CDMA phones
• Worked on Java J2ME technology to test Cingular Java enabled phones
• Worked on WAP project to test Rogers and Bell mobility phones
• I was Involved in writing Test plans and Test cases for the BREW, Java and WAP Projects
• Used a Defect tracking tool called JIRA to track our defects
• Used WIKI as a Test management tool to upload our Test cases and Test status
• Tested the functionality of the applications as well as checked for available content
• Was involved in writing and executing scripts for automation of the Mobile Emulators

Confidential, Worcester, MA

Environment: C#,ASP, XML, Java script, Lotus Notes 6.0,IBM S-3090 Mainframe, CICS, MQSeries, DB2 database,Oracle8i,Access2003,Test Director8.4,Winrunner 7.5,QTP 7.0, Load Runner7.0, Internet Explorer 6.0, Windows NT4.0, XP.

Responsibilities:

• For Citizens Insurance Company I worked on the Comparative Rater project which is a third party integration project in Personal lines Auto and Home.
• The application is being used by the Insurance agents to quickly prefill to the standard POS(Point of Sale) web application in order to get accurate Insurance quotes.
• Developed Test plans and Test cases for testing various states based on the specifications and business rules provided.
• Used Test Director to execute test cases and track defects.
• Worked on the PMS mainframe system to run batch jobs and test the backend.
• Used WinSql lite to perform SQL Queries to check the database for consistency in policy data.
• Worked on IVR application to test the customer service menu options.
• Worked on automation tools QuicktestPro and Winrunner to do regression tests.
• Used Load runner Controller to create Vusers and run load test scenarios.
• Worked with 3rd part client-server based rating software from companies like AMS, MI- Assist, Rackley Systems and Priority Data.