Software Quality Analyst Resume
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PROFESSIONAL SUMMARY:
- About 6 years of industry experience in the Analysis and Testing of software systems as QA Analyst and SME. Expertise in implementing effective QA methodologies for multiple applications and experienced in managing QA teams in Agile environment.
- Expertise in gathering/analyzing requirements, functional/manual testing, Test Automation tools (Selenium - Java & UFT), Defect Management Tools(ALM) and Agile tools(Rally). Implemented Agile within the project and guided teams, resulting in enhanced performance(Certified Scrum Master - CSM )
- Strong knowledge on Software Development Life Cycle (SDLC) and defect life cycle specialized in Software Testing, Quality Assurance Process, and Methodologies.
- Strong Health & Pharmaceutical Services, Banking (Financial Crimes), Insurance, and Telecom domain knowledge by working with various global clients
- Interface with the product owners, developers and business stakeholders for optimal Requirements Gathering, documenting the business requirements, impact analysis and Functional Studies
- Expertise in Automation Testing, Functional Testing, SOAP API Testing, UI testing and Exploratory Testing.
- Expertise in Agile Testing practices in various projects, with the ability to do Sprint planning, run retrospectives, remove impediments, prioritize user stories and manage backlogs, record velocity and draft Burndown & Burnup charts.
- Expertise in understanding business requirements,preparing Test Plan, Test cases, Test Summary Reports, and Test Scripts, working on final testing & getting the product approved by the clients.
- Strong knowledge in Business requirements gathering, documenting and impact analysis.
- Selenium Automation testing using Selenium(JAVA) WebDriver, Jenkins, and TestNG Tools in Hybrid frameworks implementing Page Object Model and PageFactory design patterns.
- Expertise in understanding business requirements, preparing Test Plan, Test cases, Test Summary Reports, and Test Scripts, working on final testing & getting the product approved by the clients.
- Expertise in Defect Tracking and Bug Reporting using ALM / QC .
- Strong knowledge in automating Siebel applications using UFT for Functional, Smoke and Regression Testing.
- Team player with a positive attitude, brilliant communication, and interpersonal skills.
- Working knowledge on SOAP UI tool for testing SOAP and Rest WebServices.
- Excellent Analytical, Logical, Communication, Technical skills with a clear understanding of business and ability to align tasks to business goals. Capable of effectively understanding/implementing technical & non-technical client needs.
PROFESSIONAL EXPERIENCE:
Confidential
Software Quality AnalystResponsibilities:
- Design/review Test Plan with Scope, Schedule and Testing Approach
- Train the team on agile methodologies to maximize the value delivered and handle team to work on impediments
- Draft Sprint BURN DOWN Charts to track the progress of User Stories.
- Aided in the implementation of a hybrid automation framework using Selenium Webdriver, TestNG, and Maven, and automated the feasible User stories for each sprint.
- Execute test scripts manually and analyse the feasibility of test cases for automation.
- Finalize regression test suites and execute regression test cases manually with both new & legacy data.
- Use Jenkins integrated with GitHub as the primary CI Tool and Log4j for log reports.
- Use RALLY to add tasks, log/track test status and for defect logging and tracking.
- Draft Sprint BURN DOWN Charts to track the progress User Stories.
- Carry out gap analysis between AUT and business requirements
- Design extensive SQL queries to query the database and generated test reports in MySQL.
- Actively involve in daily SCRUM, sprint planning & grooming. Ensured minimal technical debt by maximizing test coverage and rigorous risk-based testing
- Interact with business, UAT(User Acceptance Testing) team and development teams to track and chase defects to closure.
- Estimate and design test script/scenarios based on constantly changing business needs.
- Interact with the design and development team to identify/create and finalize scenarios based on patches deployed biweekly.
Confidential
SME/Lead
Responsibilities:
- Design/review Test Plan with Scope, Schedule and Testing Approach
- Automate regression test cases using UFT in a Hybrid Framework.
- Perform blackbox / functional testing of new requirements as well as regression suites
- Prepared estimation matrix of all new requirements proposed by the clients.
- Prepare traceability matrix to ensure all test requirements are satisfied with appropriate test cases.
- Provide metrics to improve utilization and continuous improvement
- Analyzing Project Business Requirements
- Daily, weekly and monthly status reports on all applications worked to clients.
- Track the status of defects logged using ALM and also follow-up with developers on getting defects fixed.
- Sign Off report to clients for the respective releases.
Confidential
SME
Responsibilities:
- Perform SME Role and provide lead coverage for a 17 member team
- Review test packs and providing SME signoff’s
- Ensure all test design preparation and execution deadlines are met.
- Apply RBT risk-based testing methodologies to enhance test cases for Siebel CRM, One View (for agent transactions) application in order to increase productivity and reduce cost.
- Automate regression test suites using Selenium WebDriver to test BT.com, a web-based application to simulate customer transactions.
- Write automation scripts for BT.com in Step-Definition file, based on BDD User stories defined in the feature( Gherkin ) file in Cucumber integrated with Selenium WebDriver.
- Handling daily calls with Business, third party vendors, delivery hub and design
- Plan the strategy for golden gate testing which included planning of resources, test data, code deployment timelines, other components support, and internal test execution.
- Daily test execution report to the key stakeholders
- Draft Burn Up/ Burn Down Charts.
- Test closure reports and Retrospective reports after every release
- Analyze/view and modify XMLs to check if the application is working as designed for specific tags and also raise defects if tags are missing and/or wrong tag values are sent to components.
Confidential
Software Quality Analyst
Responsibilities:
- Implement automation using Selenium WebDriver and TestNG to test web applications in Internet Explorer, Mozilla Firefox, Google Chrome and Safari browsers.
- Reviewing test packs and providing SME signoff’s
- Create coverage matrices to ensure that all aspects of functionality are covered efficiently and also to eliminate redundant test cases to reduce cost.
- Participate in various brainstorming sessions and functional discussions with practice heads.
- Interact with designers, delivery, business, and other stakeholders to optimize and finalize scenarios.
- Exhaustive integration and regression testing of all modules of the application.
- Briefly worked with TestComplete using JavaScript to automate regression test cases for a legacy desktop application.
- Experience in SOAP Testing using SOAP UI tool.
- Use ALM as the primary reporting tool to track defects, update and view test case results, and track release execution status.
- Test closure reports and Retrospective reports after every release
Confidential
Application Tester/ID
Responsibilities:
- Performed quality analyst role to ensure that all websites created for e-learning are working as expected.
- Write and document test cases for unit-level testing and integration testing in Microsoft Excel
- Apply pedagogy and andragogy learning techniques to plan, design and develop instructional materials
- Perform GUI, Integration Testing, black box testing and Compatibility Testing.
- Interacted with content developers, graphic designers, and business owners to understand the requirements to design and execute test cases.
- Perform SIT testing and provide feedback to business owners and content developers to improve/modify the website which was an integral part of the role.
- Create Standard Guidelines for User Interface Testing
