SUMMARY:

• Development Manager, Business Analyst, Project Coordinator, Developer
• Known for delivering defect - free software, building high performance teams, and continuous improvement.
• Establish Quality Assurance practices for testing and defect tracking by all engineers and business partners during total software conversion to new in-house health care software. Train project staff in Quality Assurance methodologies. Sole tester for forward and backward data conversion software.
• Quality Assurance Manager during functional merger with another Securities and Investment firm. Create project QA Master Test Plans; interview, select, and manage QA team. Deliver stable software to meet stakeholders’ requirements.
• Manager of $125K - $2M+ project budgets; development-support teams ranging from 3 to 30 engineers.
• Product Manager and Project Manager for Retail Company’s IT Supply Chain’s Warehouse Systems’ development and support team. Deliver all releases for 20+ existing Warehouse & Distribution Centers DCs and established software for 7 new Warehouses and DCs. Lead direct reports to exceed Business Service Level Agreements SLAs .
• Manage engineering teams to deliver code releases on-time or early, on or under budget; and without introducing any defects into the Production systems, even for specialized software delivered in 1/3 normal timeline.
• QA Agile project team member, manually creating and executing tests for web-based Java application releases to replace legacy software for proper Commercial placement in daily Broadcast schedules, preventing costly consequences, and improving Broadcast deviation tracking, and to achieve paperless processes.
• Regularly prevent ‘black air-time’ on Sports Broadcasting company’s 20+ domestic and international networks. Prevent major revenue losses by identifying defects in the complex Commercial Traffic system.
• Co-architect of major electronics Retailer’s original website, ensuring in-store stock availability, in-store pick-up, home delivery, and returns to warehouses and to vendors.
• Use Manual Testing identifying numerous defects others miss as part of Agile team, at various companies.
• Sole tester and co-designer with Business VP for the Confidential System for electronics Retailer’s stores.
• Assess debugging tools for Manufacturing company. Tool selected yields development cost savings of $1 million/year.

BUSINESS INDUSTRY EXPERIENCE:

Confidential

Sr. Quality Assurance Analyst

Responsibilities:

• On Agile team testing Registration and Title Solutions RTS html applications built to communicate with states’ Confidential .
• Use Atlassian’s Jira to report defects.
• Create qTest qSymphony for manual testing. Create Release Test Plans.
• Validate production releases.
• Propose test organization, construction, regression, and testing improvements.
• Document QA lead’s tasks during Production Release process. Part of UAT sessions for new state rollouts.
• Reset flex and HTML log files using Rancher’s Docker. Use Python - RIDE when learning test automation.

Confidential, Groton, CT

Sr. Quality Assurance Analyst - IT Consultant

Responsibilities:

• Use test phase documents and emails, produce release Test Report.
• For improved metrics gathering, create new report documents and enhance test forms registered in the Vault repository.
• Propose test construction and testing improvements.
• Using SQL, manually test several in-house Backup-Recovery systems.
• Conduct UAT. Install software on Virtual Machine VM .
• Report defects in Devtrack.

Confidential, Bristol, CT

Sr. Quality Assurance Analyst

Responsibilities:

• Agile QA Analyst and QA SME testing web-based Java application to progressively replace the Electronic Final Log systems.
• Goals met: improve efficiency; reduce last minute change errors; significantly reduce sales contract violations; and eliminate broadcast schedule paper logs. Use Serena for managing and tracking Sprints.
• Use HP Quality Center ALM to create and execute manual and automated tests, and ensure and track requirements’ coverage.
• Sole SME QA Analyst for Commercial Traffic Systems: create, enhance, and execute the robust test suite for Domestic and International Commercial Operations, Promotions, Network Control, and Accounting systems. Those systems include: Formatting; Scheduling; Media Inventory management; Direct Response management; Promotions management; Special Circumstances management; Flight Creation; Media Application; Commercial placement; Log Finalization; Playlist Broadcast Schedule creation; Deviations; and Accounting Actualization. Highlights:
• Personally prevent ‘black air time’ on 20+ domestic and international networks, savings millions for the company, several times each year, for 4+ years.
• Reduce monthly financial losses, due to user error, by millions. As sole QA SME, identified logic and functional issues for correction. Losses due to misplaced commercials, violating sales contracts, were substantially reduced.
• Create suite of effective tests for new Find/Replace Media which easily identifies and now accurately replaces commercial inventory (with a rule-adherent replacement), or removes it completely, targeting multiple broadcast days and multiple networks. Implementation resulted in significant ‘monthly loss’ reduction.
• Test and identify defects in the Accounting Actualization Schedule; used when ‘live’ shows run long or short. Sole tester for updates to Playlist, the daily schedule created for all 20+ networks, ingested into Probel and Bacchus (software that pulls in media inventory to broadcast on-air).
• Perform full bi-weekly Systems Regression Testing.
• Built catalog of functional and UAT tests, exercising all processes within the complex Commercial Systems, covering Operations, Promotions, Direct Response, and Regular Commercial placement.
• Built tests for the different structures of the Domestic and International networks’ Logs, including the unique rules and processes for select networks (which do not apply to other similar networks), the Daily Broadcast Schedule Finalization, and Accounting actualization. Performed Regression tests for: Proposals; Ad Sales; Ratecard; and Magazine.

Confidential, Minneapolis, MN

Quality Assurance Lead

Responsibilities:

• Work closely with 16 other QA Leads coordinating the delivery all subprojects as one entity.
• Develop the Master Test Plan for each of the four systems and the test plans for their: Functional System Testing, Acceptance Testing, Release Testing, and the Post-Implementation Testing.
• Create Test Scripts, execute Test Cases in Mercury Quality Center MQC, now ALM, and track defects.
• Meet with Development teams regularly, regarding each phase’s development and testing progress.
• Review resumes, choose candidates, interview candidates, and make choices for the testing team.

Confidential, Minneapolis, MN

IT Consultant

Responsibilities:

• Creatively communicate release and defect status information to all stakeholders; maintaining dozens of required documents for all 16-20 concurrent Projects using Powerpoint, Excel spreadsheets, Visio, and Word.
• Gather information weekly and provide update reports for projects’ milestones and defects’ status.
• Moderate weekly status meetings with several levels of management from IT and Confidential Financial Services.
• Manage the on-boarding/exiting, task-time tracking of 60 engineers in Confidential . Train new team members.
• Create Instruction Guide for Business and IS team on how to use and update TestDirector.
• Support Business User Coordinator BUC by reporting defects and their updates in TestDirector.
• Create the following reports: System Test Results, User Acceptance Test Results, Level of Service LOS Performance Assessment document, Project Test Warranty, and more, using SEI’s Carnegie Mellon’s Software Engineering Institute templates for Software Development Life Cycle SDLC .
• Develop document to easily communicate the multitude of task deadlines, clearly identifying various teams.

Confidential, Richfield, MN

Product Manager & Project Manager

Responsibilities:

• For 8 warehouses opened over 5 years: estimate, plan, manage the batch and online software creation of 600 modules for each appliance warehouse and 800 for each electronics warehouse, including the interfaces with the Exeter system on the AS/400 in the DCs.
• Manage the removal of 3 DCs, updating the batch and online jobs without adversely impacting any system.
• Manage development of interfaces with the newly acquired Musicland DC, using Apptalk.
• Manage team to flawlessly establish a new DC in 1/3 normal timeline, with specialized software. DC required the ability to ship partial inventory to stores while another DC would supplement by shipping other inventory for that DC, while returns would ship to yet a 3rd DC. Code was later modified for all shipments and returns.
• Personally designed the 48 interfaces between the DCs, the customized package, Retek, and the AS/400s, using MQ and MQSI to transmit Supply Chain process data.
• Manage offshore and onshore consultants for the Location Reclamation Project. manage the mainframe development, inter-platform testing, and the implementation of code and interfaces to ship products directly from Confidential ’s own DCs to fulfill orders. co-manage the initial launch of bestbuy.com website.
• In a 3-week, hard deadline, targeting 16 new deliverables: for ‘ Confidential ’: as BA and Architect with the Business V.P.s, created specifications, designed the screens and functions, tested and managed the Visual Basic 6.0 and Visual Basic Script development. tested the VB product, created the training material for store employees, and trained the staff in selected W.D.C. stores. On site one week to train staff and oversee the successful rollout of the new system
• Co-manage ‘Home Theater Configurator’ and ‘Payment Solutions’, from development through testing and deployment in select W.D.C locations.
• Matrix to E3 development team to manage the successful addition of over 18,000 entertainment software SKUs to the nightly auto-replenishment process. System processes 7,000 appliance and electronics SKUs for 450 stores and 20 DCs. Process reviews all SKUs’ end-of-day inventory count for all stores, compare to prior 3 years. For expected, upcoming sales for respective SKUs, automatically generate Purchase Orders to Vendors.
• Sole Quality Assurance Analyst to assist testing the homegrown interface between Confidential and Itiliti.

Confidential, Minneapolis, MN

SQA Project Lead - IS Consultant

Responsibilities:

• Work directly with business Trading departments gathering test requirements and results verification.
• Identify complete inventory of online programs then research, learn, and document all program functions.
• Lead the team effort to document all Shift 1 batch programs, identifying all file and job interdependencies.
• For Automated tests for Y2K: build, execute, schedule, monitor, and modify tests.

Confidential, Minneapolis, MN

Project Lead

Responsibilities:

• Develop Project Charter defining the project scope, approaches, cost estimates, and staff responsibilities.
• Communicate project progress to the University’s Office of Scholarships and Financial Aid and IS managers.
• Use automated tools to help define work effort, then group individual tasks into work assignments.
• Delegate project tasks and manage team to achieve the conversion within set quality, time, and cost projections.

Confidential, Bloomington, MN

Project Manager and Sr. Programmer Analyst

Responsibilities:

• Work directly with internal business personnel in the role of Business Analyst, Sr. P/A, and QA to design, code, run functional and UAT tests, and implement software enhancements and new development.
• Create and support programs to electronically transfer nightly files to other offices, particularly Petaluma, CA.
• Rotate sole on-call support and fix existing production issues that arise.